Cloze Review (2026)25 Free Chats, Then $49/mo
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On the same day, the App Store listing sold this at $49, $99 and $199 a month for 250, 750 and 2,000 conversations.
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Pricing (2026)
✓ Pricing re-verified 4 Sep 2026
Free plan available: 25 AI conversations a month, up to 100 synced products, core assistant customisation and 7 days of conversation history. Paid tiers are Starter $49, Pro $99 and Scale $199 a month, each with $0.10 per additional AI conversation and a 3-day free trial. Starter covers 250 conversations a month and 1,000 synced products, with full customisation and 30 days of insights.
Frequently asked questions
What should I weigh before buying Customer Support software?
Judge it on evidence rather than adjectives. Look for a published security page, single sign-on and role controls on the plan you would actually buy (they are often gated to higher tiers), a status page with real incident history, and a clear answer on where your data is stored. If the tool will hold anything sensitive, those four answers matter more than any feature comparison.
Is this a hands-on review of Cloze?
This is a researched assessment, not a hands-on test — where we've used a tool ourselves, we say so explicitly. We name what each tool is good and bad at, and we earn a commission only if you sign up, at no cost to you.
- Read 2026-08-19, re-verified unchanged 2026-09-04 on apps.shopify.com/cloze, listed as “Cloze: AI Shopping Assistant”.
- A dated screenshot of that pricing page, kept on this site as the receipt.
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