StoreFAQ Review (2026)Success Costs You Page Views
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The meter is FAQ page views, and that is the thing this app exists to increase.
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Pricing (2026)
✓ Pricing re-verified 21 Aug 2026
Four tiers, metered on FAQ page views and AI chatbot conversations rather than on the number of FAQs. Free: 100 FAQ page views, unlimited FAQs and FAQ groups, the AI chatbot and AI-written FAQs, 25 AI conversations for the lifetime of the account, AI training on up to 50 products, export and import, instant answer with live chat and standard support. Professional $7.99 a month: 500 FAQ page views, 50 AI conversations a month, training on 150 products, multilingual FAQs and dedicated support, with overage at $0.0159 per extra page view and $0.30 per extra AI conversation.
Frequently asked questions
What should I weigh before buying Customer Support software?
Judge it on evidence rather than adjectives. Look for a published security page, single sign-on and role controls on the plan you would actually buy (they are often gated to higher tiers), a status page with real incident history, and a clear answer on where your data is stored. If the tool will hold anything sensitive, those four answers matter more than any feature comparison.
Is this a hands-on review of StoreFAQ?
This is a researched assessment, not a hands-on test — where we've used a tool ourselves, we say so explicitly. We name what each tool is good and bad at, and we earn a commission only if you sign up, at no cost to you.
- Buyer reviews on Shopify App Store (listed as “StoreFAQ: Product FAQ Chatbot”), read August 2026.
- Read 2026-08-21 on apps.shopify.com/storefaq.
- A dated screenshot of that pricing page, kept on this site as the receipt.
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This is our researched assessment — not a paid placement. The “Visit” links on this page are affiliate links: we may earn a commission if you sign up, at no extra cost to you, and it never changes our take. How we review →