GetResponse Review (2026)Free Perks Stop After 14 Days

Pricing (2026)

✓ Pricing re-verified 9 Oct 2026

Starter €16/mo or €13.12/mo billed annually: 1 automation workflow, up to 3 users. Marketer €54/mo or €44.28 annual: unlimited workflows, ecommerce tools, advanced segmentation, abandoned-cart recovery. Creator €62/mo or €50.84 annual: website builder, course creator up to 500 students, webinars. Enterprise is quote-only and adds SMS, a dedicated IP and sending domain, SSO and unlimited users. Annual billing saves a stated 18%, and prices step up at 1k, 2.5k, 5k, 10k, 25k, 50k and 100k contacts.

What changed since our August 2026 reading is the free tier: the pricing page no longer sells one. It opens with a 14-day trial that needs no card, and nine fresh loads on 14 September 2026 each showed the same four plan cards with no free option among them. Free accounts have not been withdrawn altogether — the FAQ on that same page still describes a Free account that keeps working once the trial lapses, with limits on webinars, messages, landing pages, marketing automation and chats — but it is no longer a tier you can pick from the grid, so treat it as what the trial decays into rather than as a plan.

Plans change, so check the live price on their site before you buy.

Category context: Growth & Revenue. Across the 85 tools in this category that we researched with a public US-dollar price, the median entry price is about $30 a month (lowest paid plan as listed, per seat where the vendor prices per seat). Compare pricing conditions in the Software Cost Atlas →

What the price did

We read GetResponse’s own pricing page on a schedule and keep every reading, so this is our record of the page. It is not a forecast, and not someone else’s summary. A change appears here only after we confirmed the new price on the page itself.

GetResponse’s pricing page, as we read it

Watch the video review

What GetResponse does

Email marketing with landing pages, automation and webinars in one suite, priced by contact count. The better rates need long commitments.

What buyers report about GetResponse

Hands-on: tested 2026-10-28Documented by the vendor: 3 features, read 2026-10-09Reported by buyers: G2, Capterra, Trustpilot and TrustRadius, read August 2026

Themes from the buyer-review sites listed at the foot of this page, read in August 2026. We tested GetResponse ourselves on 2026-10-28, but one test is a narrow sample, so here is what other buyers report. We summarise it here because the complaints are usually the part a vendor page leaves out.

When the paid plan is worth it

The free plan is a 14-day full-feature trial wearing a free-plan badge. After those 14 days the premium features stop, and you are left with a thin tier. It gives you 500 contacts, 2,500 messages a month, 1,000 unique landing-page visits in total, AI tools capped at 3 uses, no dynamic segmentation, and restricted contact tagging and scoring. Webinars cap at 10 attendees, and GetResponse branding goes on everything you send.

Read on their own pricing page on 2 August 2026 and unchanged on 2 October, at 1,000 contacts: Starter €16 a month or €13.12 billed annually; Marketer €54 or €44.28; Creator €62 or €50.84; Enterprise quote-only. Annual saves 18%. Prices step up at 1k, 2.5k, 5k, 10k, 25k, 50k and 100k contacts, so your bill moves with list growth rather than with headcount. The limit that bites is automation. Starter gives one workflow and three users.

That is enough for a newsletter and nothing else: the moment you want a welcome series and an abandoned-cart flow at the same time you are on Marketer, which is 3.4× the price. Decide whether you are buying a newsletter tool or a marketing automation platform, because the pricing treats those as different products.

What we found running GetResponse ourselves

Hands-on · 2026-10-28

The first findings are at the top of this page. The rest:

• The AI email generator allows three runs in the trial ('Runs left: 3', then 2). With a topic but no facts, it invented pros and cons for the tools, such as 'Affordable pricing with a solid free tier'.
• Export leaves tags and custom fields off unless you tick them. With both on, the CSV kept both contacts, their GetResponse IDs, the shared tag and our custom field, but showed no consent columns although we selected them.
• Importing the file again with one changed name updated that contact by email address; the other stayed the same and no duplicate appeared. The import statistics still said 'Updated 0'.
• In-app prices are net. Starter for 1,000 contacts billed yearly came to €192, minus €34.56 prepaid discount, plus €33.06 tax (21%): €190.50 in total. Team roles require an upgrade; generating an API key is offered in the trial.

Claim vs. what we measured

We set a claim from GetResponse's own pages next to what we saw in our test, on the plan named. The status says whether the two describe the same thing and match; it is not a verdict on the product. Confirmations are listed too.

What the vendor says	What we measured	Status	What it means if you buy
Try free for 14 daysSource: getresponse.com, read 25 Oct 2026	Measured 2026-10-28: The banner states 14 days, but the welcome message in the same app promises access to all plans for the first 30 days.Our test, 28 Oct 2026; Starter, 1,000 contacts, annual	ContradictedSame session and tested trial; only the visible statements were compared.	The internal trial messages conflict. Do not rely on access lasting 30 days; actual expiry was not tested.
Prices listed are net amountsSource: getresponse.com, read 28 Oct 2026	Measured 2026-10-28: Starter for 1,000 contacts, annual: subtotal €192, prepaid discount 18% (-€34.56), tax €33.06 at 21%, order total €190.50. Renewal text gives 2027-10-28. Checkout was recorded as text only; no screenshot was saved.Our test, 28 Oct 2026; Starter, 1,000 contacts, annual	ConfirmedSame Starter plan, 1,000 contacts and annual term. Net pricing is consistent with checkout tax; the older cost rule is not an independent current checkout/tax confirmation.	The page presents net prices; the checkout adds tax. Budget for the observed tax-inclusive annual total. The screenshot was omitted because it displayed a home address.

Exit test: can you take your data out?

Exported the two contacts from the custom fixture with Tags, Custom fields and Consent fields enabled. Test date: 28 Oct 2026. We describe the friction rather than score it; this is one run with synthetic records, not a verdict on GetResponse.

What we checked	What we saw
Came along in the export	Both contacts, native IDs, list, names, email fields, subscription details, the shared tag and custom:aibm_id are present.
Lost in the export	Original per-row tags were skipped during import and replaced by one shared tag. No consent columns appear in the export despite selecting Consent fields.
Awkward but not lost	Tags and custom fields are off by default in export. Session notes identify exported times as UTC; the CSV has no explicit timezone marker.
Export route	List > Show contacts > menu > Export > Export new file > Download.
Export format	CSV opened and compared with the custom fixture.
Re-importing the export	Add and update existing matched by email address. The later notes record AIBM-002 HERIMPORT, AIBM-001 unchanged and three contacts total, with no duplicate. Import statistics still show Updated 0. No contact-list screenshot or post-reimport export was saved.
Cancelling	Checkout text gives Profile > Billing > Cancel subscription. That route and cancellation were not tested.

What the exit test does not show:

• Update by native ID and post-reimport export.
• Field preservation after reimport beyond the observed name and unchanged first record.
• Data access after trial expiry.
• All official category-kit checks; a custom contact fixture was used.

Mail in the first 14 days

Measurement running until 2026-11-10T23:00:00Z (last observed 2026-11-09T02:18:05.348487Z).

12 emails in the 14-day window so far; first email after signup: unknown (exact signup time not recorded); 1 with an explicit offer.

Retained inbox and junk only; removed or archived mail is outside this observation. Ambiguous supplier attribution is excluded. Day numbers use elapsed 24-hour periods since the recorded signup date at midnight Europe/Amsterdam; the signup hour is unknown. Offer flags quote literal subject/body text. Replies in our own correspondence (support tickets, our comment requests) are excluded; one-time codes, our own address, our account name and our name are replaced in brackets.

Measured mail timeline

Day	Time (UTC)	Sender	Literal subject	Folder	Offer evidence
Day 0	2026-10-28 07:51:17 UTC	GetResponse team / getresponse.com	Activate your GetResponse account	inbox
Day 0	2026-10-28 07:59:58 UTC	GetResponse team / getresponse.com	👋 [our name], welcome to GetResponse	inbox
Day 0	2026-10-28 10:04:46 UTC	GetResponse team / getresponse.com	Hey [our name], your upgrade isn't complete yet!	inbox
Day 0	2026-10-28 18:00:57 UTC	GetResponse team / getresponse.com	[Your Free Trial] You’re not alone – our support team is here 💁‍♀️	inbox
Day 1	2026-10-29 08:20:18 UTC	GetResponse team / getresponse.com	🚨[Action required] Authenticate your new email address with DKIM and DMARC for top-notch deliverability	inbox
Day 1	2026-10-29 09:06:15 UTC	GetResponse team / getresponse.com	Oh no, you haven't upgraded your account yet!	inbox
Day 1	2026-10-29 18:04:18 UTC	GetResponse team / getresponse.com	[our name], your sender address is costing you subscribers	inbox
Day 2	2026-10-30 09:07:45 UTC	GetResponse team / getresponse.com	Upgrade today and get 10% OFF your plan	inbox	offer — “10% OFF” (subject)
Day 2	2026-10-30 18:05:31 UTC	GetResponse team / getresponse.com	How do I send my first email without overthinking it? ✉️	inbox
Day 3	2026-10-31 18:07:31 UTC	GetResponse team / getresponse.com	[Your Free Trial] [our name], your open rates are trying to tell you something 👀	inbox
Day 6	2026-11-03 18:07:58 UTC	GetResponse team / getresponse.com	[Your Free Trial] Keep your list growing	inbox
Day 9	2026-11-06 18:09:10 UTC	GetResponse team / getresponse.com	[Your Free Trial] Smarter marketing runs on automation ⚙️	inbox

Screenshots from our test (click to enlarge)

What this test does not show:

• Sending an email or running an automation
• What happens to the account and data when the trial ends
• Cancelling (the account settings showed no billing section during the trial)
• Contacting support
• Team roles (only available after an upgrade)

Most of our reviews are researched rather than run. How we review explains which is which, and why we do not pretend otherwise.

How to actually use GetResponse

Use the 14 days on the automation, not on the email design. The templates will look fine on every plan; what you cannot judge later is whether one workflow is enough for you, and that is the €16-versus-€54 decision. Import your list before you build anything, because the price is set by contact count and the tier boundaries are at 1k, 2.5k, 5k and 10k. A list of 1,050 costs the same as one of 2,500: clean out the dead addresses first and you may land a tier lower for a year.

If webinars are why you are here, check the attendee caps before the tier price. Free allows 10, Creator 100, Enterprise 1,000. That ceiling, not the monthly fee, is what usually forces the upgrade.

Distilled from GetResponse's own pricing page including the free-plan limits and per-tier feature table, read 2 August 2026; re-read 2 October 2026 (served page and a headless browser), together with GetResponse's help article getresponse.com/help/can-i-try-getresponse-before-i-buy.html for the Free-account limits (500 contacts, 2,500 messages a month, 1,000 unique landing-page visits, 10 webinar participants, AI generators 3 uses, GetResponse badge on every message). The import answer comes from GetResponse's help article getresponse.com/help/how-can-i-import-a-list-of-contacts.html, read 7 November 2026.

GetResponse vs ActiveCampaign, side by side

Each column shows the vendor’s own published entry price, read on the date shown. Entry prices can cover different services or units, so check what each one buys. We do not average them into a score.

GetResponse →

What it costs

Starter €13.12/mo billed annually (€16 monthly), quoted at 1,000 contacts

Price read on

9 Oct 2026

The catch

Priced by contact count, so the entry number climbs as your list grows, and the best value only shows on long (annual/24-month) commitments.

Best for

small businesses that want email plus landing pages, automation and webinars in one affordable suite

ActiveCampaign →

What it costs

Starter from $15/mo billed annually (1 user); Plus from $49, Pro from $79, Enterprise from $145

Price read on

9 Oct 2026

The catch

Pricing climbs with contact count and the add-ons (CRM, SMS, extra seats) stack up fast: the sticker Starter price is not what a serious automation setup actually costs.

Best for

businesses that want deep marketing automation and lifecycle email tied to a light CRM, and will actually use the automation depth

Both names above are affiliate links: we may earn a commission if you sign up, at no extra cost to you. Neither changes what this table says.

The natural comparison is Mailchimp or ActiveCampaign: other all-in-one email platforms. Weigh it against Mailchimp on the job you actually need done.

Visit GetResponse →

Frequently asked questions

What does GetResponse cost, and in which currency?

Read on 17 August 2026 and again on 2 October, at 1,000 contacts, from an EU address: Starter €16 a month or €13.12 billed annually, Marketer €54 or €44.28, Creator €62 or €50.84, Enterprise on quote. The currency is not cosmetic here: the FAQ block on the same page quotes $19 for the same entry tier, so confirm yours at checkout rather than converting ours.

Why do people go looking for GetResponse alternatives?

Our measured search data says that is the question actually being asked — 'getresponse alternatives' outweighs every pricing query on this tool. Across review platforms the two reasons that recur are the price stepping up with list size (the tiers move at 1k, 2.5k, 5k, 10k, 25k, 50k and 100k contacts) and billing disputes over cancellation. The product itself is rarely the complaint.

Is the free plan a real free plan?

Only for 14 days. After that the premium features switch off and what remains is thin: 500 contacts, 2,500 messages a month, 1,000 unique landing-page visits in total, AI tools capped at three uses, webinars capped at ten attendees, and GetResponse branding on what you send. Treat it as a trial with a free tier attached, not as a tier you can run on.

Moving from another tool: which export files can GetResponse import, and can an import update contacts without adding new ones?

GetResponse's help article on importing contacts (getresponse.com/help/how-can-i-import-a-list-of-contacts.html, read 7 November 2026) lists CSV, TXT, VCF, XLSX and ODS up to 50 MB, and the older XLS format up to 10 MB. At the end of the upload you choose between "Add and update", "Only add new" and "Only update existing", so a file can refresh fields on contacts you already have without adding anyone. The article does not say whether these limits differ by plan; that is not confirmed there. A list bigger than 50 MB therefore needs splitting, and because contacts are what you pay for, an update-only pass is the safer way to sync fields from your old system.

Is this a hands-on review of GetResponse?

Yes. We tested GetResponse ourselves on 2026-10-28; the section above says what we tested, what we found and what we did not test, and where a figure comes from the vendor's own documentation instead. Most of our reviews are researched rather than run; we say which is which. We name what each tool is good and bad at, and we earn a commission only if you sign up, at no cost to you.

Others in this category

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