UserTrail Review (2026)Sessions Shared Across All Your Sites
The session allowance is shared across all websites on a plan, and when it runs out tracking pauses until the monthly refill, so a traffic spike can end your recordings for the rest of the month.
small and mid-sized websites that want heatmaps, session replays, funnels and form analytics in one tool, with a free plan to try it on real traffic.
you run high-traffic sites well beyond 100,000 sessions a month, need more than 12 months of history, or cannot accept tracking pausing when the allowance runs out.
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Pricing (2026)
✓ Pricing re-verified 7 Oct 2026
Four plans, priced by monthly sessions. Free is $0 forever: 500 sessions a month, 1 website, sessions up to 5 minutes and 1 month of data retention. Basic is $39 a month billed yearly or $47 billed monthly: 10,000 sessions, 3 websites, 10-minute sessions, 6 months of retention.
Frequently asked questions
How much does UserTrail cost?
Read on 7 October 2026: Free $0 with 500 sessions a month; Basic $39 a month billed yearly or $47 monthly for 10,000 sessions; Standard $78 or $94 for 50,000; Professional $117 or $140 for 100,000.
What happens when I run out of sessions?
The FAQ says tracking pauses until your next monthly refill. The allowance is shared across all websites on your plan, so one busy site can use up sessions meant for the others.
Can I get a refund?
The FAQ says first-time annual subscribers get a 14-day guarantee: contact them within 14 days of signing up and the annual plan is refunded in full. The paid plans also have a 14-day free trial without a card.
What should I weigh before buying Growth & Revenue software?
It depends on whether you have the bottleneck it solves. Small teams get the most out of this category when one clear problem is already costing real hours or revenue; buying ahead of that just adds cost and another login. Price it against the hours or lost deals it removes, not against its feature list, and start on the smallest plan that covers the job.
Is this a hands-on review of UserTrail?
This is a researched assessment, not a hands-on test — where we've used a tool ourselves, we say so explicitly. We name what each tool is good and bad at, and we earn a commission only if you sign up, at no cost to you.
- Read 2026-10-07 on usertrail.io/pricing in a browser render, USD, with both the yearly and the monthly toggle.
- A dated screenshot of that pricing page, kept on this site as the receipt.
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This is our researched assessment — not a paid placement. The “Visit” links on this page are affiliate links: we may earn a commission if you sign up, at no extra cost to you, and it never changes our take. How we review →