TicketTailor Review (2026)$0.85 Flat, No Percentage

Pricing (2026)

✓ Pricing re-verified 20 Oct 2026

No subscription and no contract: pay-as-you-sell $0.85 a ticket, or prepaid credits from $0.70 down to $0.34 depending on volume, 100 credits (the minimum) cost $70, 500 cost $300, 1,000 cost $520 and 20,000 cost $6,800. Credits carry no time limit. Free events are free up to 5,000 tickets a year, the first five paid tickets cost nothing, and charities, B Corps, PTAs and not-for-profits get 50% off, as do very low-priced tickets.

Seated tickets cost two credits rather than one. Prices switch across GBP, EUR, USD, AUD and CAD. Stripe, PayPal or Square fees apply separately and Ticket Tailor never touches the payment. Note one contradiction in their own FAQ: one answer puts the free-ticket allowance at 5,000 a year, another at 2,000. Re-read on 2026-10-20, when the page served pounds rather than dollars: pay as you go £0.60 a ticket and prepaid from £0.22, both plus VAT, with no fees for up to 5,000 free tickets a year.

The help centre's cost article, read the same day, adds the extras billed outside usage: white label at $49 a month (£39, €45) with a custom domain included, or a custom domain alone at $8 a month (£7). Plans change, so check the live price on their site before you buy.

Category context: Growth & Revenue. Across the 84 tools in this category that we researched with a public US-dollar price, the median entry price is about $30 a month (lowest paid plan as listed, per seat where the vendor prices per seat). Compare pricing conditions in the Software Cost Atlas →

What the pricing page doesn’t say

The catch

The trade: you bring your own audience. There's no discovery marketplace pushing your event, so if you rely on a platform's browsing traffic to sell out, the cheap fees won't fill seats.

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What TicketTailor does

Low-fee event ticketing and box-office software: sell tickets online, manage check-in and keep more of your revenue without per-ticket booking fees.

What buyers report about TicketTailor

Hands-on: tested 2026-11-05Reported by buyers: Capterra, GetApp, SourceForge and Software Advice, read August 2026

Themes from the buyer-review sites listed at the foot of this page, read in August 2026. We tested TicketTailor ourselves on 2026-11-05, but one test is a narrow sample, so here is what other buyers report. We summarise it here because the complaints are usually the part a vendor page leaves out.

The flat fee wins as ticket prices rise

No subscription and no contract: $0.85 a ticket as you sell, or prepaid credits that get cheaper the more you buy. These are the US figures (re-verified 2026-09-09, unchanged on 2026-09-26). The credit question our earlier reading left open is answered on the page, twice: credits have no time limit and can be used over an unlimited period. Prepaying is a discount, not a bet. We stepped their calculator through its whole range to get the ladder: 100 credits cost $0.70 each and 100 is the minimum purchase, 500 cost $0.60, 1,000 cost $0.52, 5,000 cost $0.43, and the slider bottoms out at 20,000 for $0.34, so the '$0.30' on the card is below anything the public calculator will sell you.

Against pay-as-you-sell, 500 credits saves $125. Two things change that arithmetic. A ticket sold through a seating chart costs two credits rather than one, so a seated venue should budget double. And when your balance reaches zero you revert to $0.85 automatically, which is why they offer top-ups at 25 credits. The flat fee is the whole argument: at $0.60 you pay 1.2% on a $50 ticket and 12% on a $5 one, so the advantage over percentage platforms is largest at the top and gone at the bottom. The trade is that you bring your own audience: there is no discovery marketplace.

What we found running TicketTailor ourselves

Hands-on · 2026-11-05

The first findings are at the top of this page. The rest:

• Our draft event kept the accent in 'Zoë' and the two-line description with quotation marks. The kit start date of 28 October is in the past, so we kept the suggested default of 19 November. That is a mapping change on our side, not a data loss.
• The event stayed in Draft. 'Get ready to publish' lists a payment method as the open step, and publishing needs a connected payment provider.
• Settings > API offers API keys ('Generate a new key') and webhooks on this trial. We created no key.
• Team access lists one teammate, the owner. 'Invite teammate' asks for a verification code sent by e-mail first, so we did not see the role options.

Claim vs. what we measured

We set a claim from TicketTailor's own pages next to what we saw in our test, on the plan named. The status says whether the two describe the same thing and match; it is not a verdict on the product. Confirmations are listed too.

What the vendor says	What we measured	Status	What it means if you buy
PrepaySource: app.tickettailor.com, read 5 Nov 2026The vendor's page no longer shows this wording (checked 2026-11-13), original claim: “Prepay”	Measured 2026-11-05: Billing displayed 5 trial credits and auto-renew Off; PAYG rate €0.70 per usage excluding VAT.Our test, 5 Nov 2026; Prepay; 5 trial credits; auto-renew Off	ConfirmedTicket Tailor: Account billing balance and rate; no credit purchase or real usage charge.	Credits and PAYG usage, rather than a subscription term, apply in this account.
Buyer will pay €12.10Source: app.tickettailor.com, read 5 Nov 2026The vendor's page no longer shows this wording (checked 2026-11-13), original claim: “Buyer will pay €12.10”	Measured 2026-11-05: The illustrative ticket showed €11.67 received after estimated €0.43 Stripe fees; trial Ticket Tailor fee zero.Our test, 5 Nov 2026; Prepay; 5 trial credits; auto-renew Off	ConfirmedTicket Tailor: Calculator only: domestic one-ticket Stripe example, not settlement or a universal processing rate.	The displayed buyer amount and estimated seller receipt differ.
Generate a new keySource: app.tickettailor.com, read 5 Nov 2026The vendor's page no longer shows this wording (checked 2026-11-13), original claim: “Generate a new key”	Measured 2026-11-05: Settings > API offered key generation with zero existing keys; no key made and no request sent.Our test, 5 Nov 2026; Prepay; 5 trial credits; auto-renew Off	ConfirmedTicket Tailor: UI entitlement only, without testing API functionality.	API configuration is offered on the tested trial/prepay account.
Verification requiredSource: app.tickettailor.com, read 5 Nov 2026The vendor's page no longer shows this wording (checked 2026-11-13), original claim: “Verification required”	Measured 2026-11-05: Invite teammate stopped at owner email verification; role names, default role and viewer seat costs were not inspected.Our test, 5 Nov 2026; Prepay; 5 trial credits; auto-renew Off	ConfirmedTicket Tailor: A verification email is not an invitation or a completed roles test.	Owner verification is needed to continue the inspected team route.
It's free to create an accountSource: app.tickettailor.com, read 29 Oct 2026	Measured 2026-11-05: Billing: Prepay, 5 credits, auto-renew Off; PAYG €0.70 per usage excluding VAT. API keys (0), Generate a new key offered; no key created. Team Owner visible but roles selector not reached.Our test, 5 Nov 2026; Prepay; 5 trial credits; auto-renew Off	ConfirmedTicket Tailor: Historical public claim, original read date retained; later observed plan or report is scoped separately.	Observed scope is narrower than a complete end-to-end signup, trial or signing test.
€0.70 per usage, excluding VATSource: app.tickettailor.com, read 5 Nov 2026The vendor's page no longer shows this wording (checked 2026-11-13), original claim: “€0.70 per usage, excluding VAT”	Measured 2026-11-05: Credit-purchase checkout not opened. Prepay has 5 trial credits and auto-renew Off; ticket fee illustration is not a checkout invoice.Our test, 5 Nov 2026; Prepay; 5 trial credits; auto-renew Off	Not testableTicket Tailor: Ticket Tailor usage-rate and ticket-fee evidence cannot confirm a credit-purchase total or tax. No matching current EUR cost rule; historical USD rate is not comparable.	A final payable amount cannot be confirmed.

Exit test: can you take your data out?

One unpublished event and ticket type; no orders, attendee export or roundtrip. Test date: 5 Nov 2026. We describe the friction rather than score it; this is one run with synthetic records, not a verdict on TicketTailor.

What we checked	What we saw
Fields offered by the export dialog
Not offered in the field selector	None noted.
The exported file	We did not inspect the file, so data retention and loss remain unverified.
Awkward but not lost	Invite teammate required owner email verification. Publishing required a payment provider; no provider linked.
Export route	Orders/attendees were not created; no draft-settings export found in the session.
Export format	No downloaded file; fee calculator is an illustrative estimate.
Re-importing the export	No actual export or native-ID update route tested.
Cancelling	Cancellation and downgrade were not performed.

What the exit test does not show:

• Support and invitation sending.
• Full original signup and measured duration.
• Downloaded export bytes, native IDs and fixed-ID reimport.
• Cancellation, deletion and passive follow-up.

Kit check counts

Kit bookings-events 1.0.0; run tickettailor-2026-11-05; observed 2026-11-05.

• export / AIBM-001: Of 10 checks: 0 kept, 0 changed, 0 lost, 0 not offered, 10 not tested
• export / AIBM-002: Of 10 checks: 0 kept, 0 changed, 0 lost, 0 not offered, 10 not tested
• reimport / AIBM-001: Of 10 checks: 0 kept, 0 changed, 0 lost, 0 not offered, 10 not tested
• reimport / AIBM-002: Of 10 checks: 0 kept, 0 changed, 0 lost, 0 not offered, 10 not tested

Each record and phase uses this kit’s checks. Counts describe this run; they are not a score or a comparison between kits.

How this compares: across our exit tests of 102 tools, 57 gave us an export file. For TicketTailor no usable export file reached us during the test session. Report 08: can you get your data out?

Mail in the first 14 days

Measurement running until 2026-11-18T23:00:00Z (last observed 2026-11-13T02:18:02.597303Z).

3 emails in the 14-day window so far; first email after signup: unknown (exact signup time not recorded); 0 with an explicit offer.

Retained inbox and junk only; removed or archived mail is outside this observation. Ambiguous supplier attribution is excluded. Day numbers use elapsed 24-hour periods since the recorded signup date at midnight Europe/Amsterdam; the signup hour is unknown. Offer flags quote literal subject/body text. Replies in our own correspondence (support tickets, our comment requests) are excluded; one-time codes, our own address, our account name and our name are replaced in brackets.

Measured mail timeline

Day	Time (UTC)	Sender	Literal subject	Folder	Offer evidence
Day 0	2026-11-05 08:45:55 UTC	TicketTailor team / tickettailor.com	Verify your email address	inbox
Day 0	2026-11-05 08:53:59 UTC	TicketTailor team / tickettailor.com	Verify your Ticket Tailor account	inbox
Day 0	2026-11-05 09:04:47 UTC	TicketTailor team / tickettailor.com	Welcome to Ticket Tailor, [our name] 👋	inbox

Screenshots from our test (click to enlarge)

What this test does not show:

• Roles: the verification step blocked the invite screen, and the code is a step only the account holder can take
• Export and re-import: exports need orders, and we found no export for event settings; the second kit record was not entered
• Checkout, tax and the final price: we did not open the credit purchase
• Support: we found a chat promise on the welcome screen and an API address, but no support mailbox, so we sent no question
• Invitations, downgrade and cancellation

Most of our reviews are researched rather than run. How we review explains which is which, and why we do not pretend otherwise.

Questions we are still checking

How to actually use TicketTailor

Work out where your sales came from last time before you switch. Ticket Tailor has no discovery marketplace, so every sale has to come from your own list, your own social channels or your own posters. If a meaningful share of your last event was filled by people browsing a platform, that is the traffic you are giving up and no fee saving replaces it. Then compare fees on your actual ticket price, not in the abstract.

A flat $0.85 is 1.7% of a $50 ticket and 17% of a $5 one: divide your per-ticket fee by your current platform's percentage to find the price at which they cost the same. And if you run a seated venue, budget two units per ticket: seat reservations cost an extra credit each. Start on pay-as-you-sell, then prepay once you know your volume. Credits have no time limit, so five hundred at $300, which saves $125 against the $0.85 rate, still pay off for an organiser who runs three events a year; the smallest purchase is 100 credits.

Check too whether you qualify for the 50% charity, B Corp, PTA or not-for-profit rate, and connect your own Stripe, PayPal or Square account so the money reaches you on your processor's schedule. Choose the box-office currency deliberately: your fees are paid in the currency picked when the box office is created, you can still sell tickets in another one, and changing it later goes through support. Invite staff under Settings > Team access, but plan separate box offices if a promoter should only see their own events.

If you sell experiences through GetYourGuide, the integration announced on 26 August 2026 syncs bookings and availability into Ticket Tailor, only for recurring events and only with a GetYourGuide supplier account. Since 2 September 2026 you can also offer official resale through TicketSwap's SecureSwap, which reissues every resold ticket with a new barcode and caps the resale price.

The natural comparison is Eventbrite or Humanitix: Eventbrite trades higher percentage fees for discovery traffic; Humanitix routes fees to charity: Ticket Tailor wins on raw cost per ticket. Weigh it against Eventbrite on the job you actually need done.

Visit TicketTailor →

Frequently asked questions

Can you export your data from TicketTailor?

Exit check 2026-11-05; route excerpt: Orders/attendees were not created; came along (excerpts): not tested; lost (excerpts): not tested; re-import: not tested.

Do Ticket Tailor credits expire?

No. The pricing FAQ (read 26 September 2026) says prepaid credits can be used over an unlimited time period. When the balance reaches zero you drop back to pay-as-you-sell at $0.85 a ticket, which is why you can set credits to top up automatically, monthly or when 25 or fewer are left. The minimum purchase is 100 credits at $0.70 each, $70; a seated ticket uses two credits.

When do I get the money from Ticket Tailor ticket sales?

As you sell, not after the event. Ticket Tailor never holds the money: you connect your own Stripe, PayPal or Square account, and the FAQ (read 26 September 2026) says revenue appears there almost immediately, though it may take a week or so to reach your bank. On pay-as-you-sell with Stripe the fee is deducted automatically; with PayPal or Square, Ticket Tailor invoices the previous month's fees once a month.

Are free events on Ticket Tailor really free?

Mostly. The pricing card (read 26 September 2026) says issuing up to 5,000 free tickets a year costs nothing; above that, support quotes a small per-ticket fee. One FAQ answer puts the threshold at 2,000 tickets instead, so confirm it if you are near either number. Free tickets sold through a seating chart are not free: each uses one credit.

What counts as one usage on Ticket Tailor?

The cost article in the help centre (read 20 October 2026) lists it. A paid ticket is one usage; a seated paid ticket is two, one for the reservation and one for the sale; a free seated ticket is one. Every ticket issued through the API is one usage regardless of value, and so is every imported ticket, free or not. A paid bundle is one per ticket and a free bundle is nothing. A discount code that takes the price to zero costs nothing, but a voucher that takes the order to zero is still charged. Tickets under £5 or $5 can get a half-usage rate on application.

Do I get my fees back when I refund a ticket?

No. The same article says refunding or cancelling a ticket does not return credits or pay-as-you-go fees, because the service has still been used; transferring an order costs no extra usage. If you take payments through PayPal, Square or offline methods, fees are charged to your card on a monthly cycle, after every 50 units of chargeable usage, or two days after an event ends if nothing else is scheduled: whichever comes first.

Which Ticket Tailor extras cost a monthly fee?

From the cost article, read 20 October 2026: white label is $49 a month (£39, €45, A$69, C$69) and includes a custom domain; a custom domain on its own is $8 a month (£7, €8). Connecting HubSpot, ActiveCampaign or Constant Contact carries a monthly fee shown on the Integrations page. Two optional buyer-paid extras run through pay-as-you-go: refund protection at 8% of the ticket price, of which you keep 10% of the fee, and SMS reminders, where Ticket Tailor takes $0.10 per event in the order.

Can I give a team member access to only one event?

No. The team-access article (read 20 October 2026) says permissions cannot be set per event; the workaround is a separate box office. Inviting team members is free and unlimited, with roles from event manager to order manager, and check-in staff can be invited to the check-in app instead.

Is this a hands-on review of TicketTailor?

Yes. We tested TicketTailor ourselves on 2026-11-05; the section above says what we tested, what we found and what we did not test, and where a figure comes from the vendor's own documentation instead. Most of our reviews are researched rather than run; we say which is which. We name what each tool is good and bad at, and we earn a commission only if you sign up, at no cost to you.

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