Pylon Review (2026)Enterprise Needs Seven Seats
The per-seat sticker is the entry ticket; the AI that makes the platform sing is metered separately, so a realistic modern deployment (seats + AI agent + phone) lands well above the tier price — model your full basket.
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Pricing (2026)
✓ Pricing re-verified 1 Sep 2026
usepylon.com/pricing was republished on 1 September 2026 as a "Book a Demo" page carrying no plans, no per-seat rates and no seat minimums; the route to a number is a scheduled demo. The figures that follow are our last reading of the published tiers and are a historical anchor, not a current quote: Starter about $59/seat/mo and Professional about $89, both on a 3-seat minimum, Enterprise about $139 on a 7-seat minimum, billed annually, with the AI metered separately (AI agents from about $100/mo scaling with volume, premium AI assistant about +$50/seat, phone about +$35/seat). Use them to sanity-check what sales quotes you, not to budget from.
Frequently asked questions
What should I weigh before buying Communication & Voice software?
Generally yes, since this category is built for it, but the details that bite are timezone handling, how per-seat cost scales as the team spreads, and whether numbers, routing or coverage exist in the countries your people actually sit in. Availability varies far more by country than the marketing pages suggest, so check your specific regions before committing.
Is this a hands-on review of Pylon?
This is a researched assessment, not a hands-on test — where we've used a tool ourselves, we say so explicitly. We name what each tool is good and bad at, and we earn a commission only if you sign up, at no cost to you.
- Buyer reviews on G2 and practitioner reviews, read August 2026.
- Pylon’s own published pricing page.
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