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Healthie

Healthie Review (2026)

By · Tested hands-on · written with an AI assistant · who does what

Healthie product
✓ Tested hands-on · 2026-10-30

Two honest limits: it's pricier than alternatives with thin mid-tier options, and several users report slow customer service (sometimes a week or more to reply). It really only pays off at scale: solo or tiny practices get more value, more simply, elsewhere. Below, SimplePractice is the yardstick we hold it against.

  • Best for Group practices with ten or more clinicians
  • Not for small clinics with two or three practitioners

From $19.99 · Core · billed monthly, $18 is the yearly rate · read 2026-09-28

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Is Healthie right for you?

ForGroup practices with ten or more clinicians

Your pain“Our clinicians' schedules, telehealth and billing live in separate tools, and we patch them together by hand.”

Does Healthie solve it?YesVendor docs: scheduling, telehealth, secure messaging and billing sit in one product, with a GraphQL and webhook API for automation.

Your planGroup, from $149.99 a month ($135 billed yearly), plus $50 per extra clinician
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ForSmall practices watching every software bill

Your pain“Every software bill hurts in my small practice, yet clients expect telehealth and a portal.”

Does Healthie solve it?PartlyOur test (30 Oct 2026): the 14-day trial needed no card, but we could not import our own clients, because both import routes send the file to Healthie as a request.

Your planCore, $19.99 a month ($18 billed yearly), limited to 10 active clients
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Not for you if you are one of these
  • Small clinics with two or three practitioners. Buyer reports (G2, Capterra, Software Advice, SelectHub, Aug 2026): smaller clinics find the cost of getting set up the main obstacle. Better fit: Jane.

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Also in: Software for therapists, clinics and salons

Price
Tested hands-on · 2026-10-30Prices checked 2026-09-28Updated 2026-11-13Operations & Workflow

Transparency: the “Visit” links on this page are affiliate links: we may earn a commission if you sign up, at no extra cost to you. No vendor can pay for a better review or verdict. How we make money →

Which Healthie plan do you need?

4 plans, 3 questions, no signup.

How many active clients do you have at once?
Will you run group sessions or online programs?
How many clinicians are in your practice?

Answer three quick questions to see your plan.

Prices as we read them on 2026-09-28; check the checkout before you pay. The plan button is an affiliate link: we may earn a commission, at no extra cost to you.

Exit test (measured 2026-10-30)

Export route
Visualize > CLIENTS > Client List > Download Report
Formats
CSV
Attachments included
Not tested
Re-import tested
No
Lost on export
Nothing we checked
Colleague invitations
Invitations default: on. Invitation mail: not tested. Invitee opt-out: not tested.

Formats describe this export route; offered formats may not have been inspected. Full exit test and scope ↓

We tested it · 2026-10-30

Tested by our team on 30 October 2026 on the free trial: Daan created the account and our AI assistant ran the test in Daan's browser. We added two made-up clients without email or health data, exported the client list and looked at the import options and plans.

How we tested

  1. Added two made-up clients by hand, without invite emails
  2. Exported the client list report
  3. Looked at both import routes without submitting
  4. Looked at the plans
  • The trial runs 14 days with no card. Plans start at $19.99 a month (Core, 10 active clients); roles and permissions only come with the Group plan at $149.99.
  • Adding a client sends them an invite email by default. You have to pick 'Do not send the Client Invite email' each time; the form switches back to sending for the next client.
  • New accounts come with a sample client and appointment already in place.

Pricing (2026)

✓ Pricing re-verified 28 Sep 2026

The plans at a glance
PlanPriceWhat you get
Core$19.99/mo billed monthly or $18 billed yearly
Essentials$49.99 billed monthly or $45 billed yearly
Plus$129.99 billed monthly or $115 billed yearly14-day free trial offered on this plan
Group$149.99+ billed monthly or $135+ billed yearlyfull API access sits above this tier
Enterpriseno published pricescales above the Group tier

Summarised from the pricing notes below; the notes carry the conditions.

In Healthie’s own words
Price read on the vendor’s pricing page on 28 Sep 2026; the notes below are our summary. Verbatim line:Being verified
Free trialBeing verified not yet matched to a line on the vendor’s own pages
RefundBeing verified not yet matched to a line on the vendor’s own pages
A quote appears here only after it matched the live page word for word on the date shown. “Being verified” means we have not matched it yet, not that it does not exist.

The entry tier is far lower than most summaries suggest: Core is $19.99/mo billed monthly or $18 billed yearly, Essentials $49.99 or $45, Plus $129.99 or $115, and Group $149.99+ or $135+ per month. Enterprise scales above that. Two costs sit outside the tier and matter for a practice: additional team members are $50 per clinician per month, and the ClaimMD billing integration starts at $30 a month.

There is a 14-day free trial, and full API access sits above the standard group tier. The same page, read 28 September 2026, offers the 14-day trial on the Plus plan, lists DoseSpot ePrescribing at $40 per clinician a month with no setup fee, card payments at 2.9% + $0.30 and API access as an add-on with additional fees. It is not consistent on one add-on: the plan table puts ClaimMD at from $30 a month, while the integrations section describes it as from $25 a month plus a $50-$100 setup fee. Plans change, so check the live price on their site before you buy.

Category context: Operations & Workflow. Across the 53 tools in this category that we researched with a public US-dollar price, the median entry price is $25 a month (lowest paid plan as listed, per seat where the vendor prices per seat). Healthie’s entry price of $19.99 a month sits below that median. Compare pricing conditions in the Software Cost Atlas →

Correction after re-checking: Four published tiers, billed monthly: Core $19.99 (10 active clients), Essentials $49.99 (250 active clients), Plus $129.99 (unlimited clients), and Group from $149.99 plus $50/mo per additional clinician; annual billing saves 10%, and Enterprise is quote-only. (re-verified 5 August 2026)

🎟️ Reader offer: 10% off your first six months if you upgrade before your free trial ends. Healthie offered this to our own trial account by email on 10 and 11 November 2026. It is a trial offer, not a Black Friday sale, and we cannot confirm that every trial gets it, so look for it in your trial emails before you upgrade.
Vendor-confirmed: Received from Healthie by email, 11 Nov 2026. Not tested by us at a checkout.

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What the price did

We read Healthie’s own pricing page on a schedule and keep every reading, so this is our record of the page. It is not a forecast, and not someone else’s summary. A change appears here only after we confirmed the new price on the page itself.

Unchanged. Every price on Healthie’s pricing page was identical across our 11 reads from 24 Jul 2026 to 26 Oct 2026 (94 days).

Healthie's ladder did not move this summer. Our July and August 2026 captures are identical, both carrying $19 and $49 monthly with $18 and $45 yearly, $129 and $149+ for the upper tiers, and the same $50 per clinician and $30 ClaimMD line. The page returned those figures on 17 August 2026. Three readings, no change, but note our own earlier description started the range at about $49, which skipped the $19.99 tier entirely. A fourth reading on 28 September 2026 returned the same ladder: $19.99, $49.99, $129.99 and $149.99+ monthly, $18, $45, $115 and $135+ yearly, and $50 per added clinician.

Healthie’s pricing page, as we read it

Healthie pricing page
Healthie’s own pricing page Sep 2026. Prices change, so check the live page before you buy.

Watch the video review

The video version of this review, from our YouTube channel.

What Healthie does

Practice management and EHR for health, wellness and nutrition providers: scheduling, telehealth, secure messaging, billing and a branded client portal, plus a full API (GraphQL + webhooks) for automation. Built to scale with group practices.

Healthie product
Healthie, from their own site, for context and not a paid placement.

What buyers report about Healthie

Hands-on: tested 2026-10-30Reported by buyers: G2, Capterra, Software Advice and SelectHub, read August 2026

Themes from the buyer-review sites listed at the foot of this page, read in August 2026. We tested Healthie ourselves on 2026-10-30, but one test is a narrow sample, so here is what other buyers report. We summarise it here because the complaints are usually the part a vendor page leaves out.

What they praise
  • • Practitioners get started fast: the interface and the tutorial videos are what reviewers name first.
  • • Support is called proactive, which is rare in clinical software.
What they complain about
  • • The strongest negative reviews are from providers, and they are specific: billing problems, bugs they end up explaining to their own patients, and charting that spills outside the working day. If you are a solo provider, read those before you commit.
  • • You cannot schedule a follow-up from inside a telehealth call: the calendar is not reachable during the session.
  • • Calendar customisation is limited, and client packages cannot be posted without pricing details.
  • • Implementation cost is the barrier reviewers name for smaller clinics.

When the paid plan is worth it

Healthie has no free tier, so the question is which paid step you need. Core at $19.99 a month caps you at 10 active clients, and archived clients do not count against that, so a low-volume practice that closes files as it goes can stay there. The cap is soft on an externally linked calendar or package: a 10th client can still book or buy, and you are notified that the account moves up a level unless you archive back under the limit.

Essentials at $49.99 raises the ceiling to 250 active clients and adds custom form building, CMS 1500s and data transfer support. Plus at $129.99 removes the cap and adds group telehealth and online programs, so it earns its keep only if you run groups. Group starts at $149.99 and then adds $50 per clinician per month, so the headline understates a multi-provider practice. Annual billing takes 10% off. Upgrading does not fix the payment cut, since Stripe takes 2.9% plus $0.30 at every tier.

ePrescribing through DoseSpot is a separate $40 per clinician per month. Outside Enterprise, Healthie imports patient demographic data only, so no tier buys you a full chart migration.

We checked this price twice

Our monthly capture read this vendor's pricing page in September 2026 and again in October 2026, and the amounts were the same both times, including $45, $50, $115 and $135 from the pricing above. We keep watching, and the registry records what moves.

What we found running Healthie ourselves

Hands-on · 2026-10-30

The first findings are at the top of this page. The rest:

  • The client list export is a report that Healthie builds in the background and files under Documents ('can take up to 30 minutes'); ours was ready in about a minute. It had 39 columns, and accented names came through intact.
  • Clients we saved without an email got a made-up @gethealthie.com address in the export.
  • You cannot import clients yourself. Both import routes send your file to Healthie as a request, and its data import is 'included on paid plans'.

Claim vs. what we measured

We set a claim from Healthie's own pages next to what we saw in our test, on the plan named. The status says whether the two describe the same thing and match; it is not a verdict on the product. Confirmations are listed too.

What the vendor saysWhat we measuredStatusWhat it means if you buy
Plus plan for 14 daysSource: gethealthie.com, read 29 Oct 2026Measured 2026-10-30: The banner confirms fourteen trial days, but the exact Plus tier in the claim was not independently established in the account.Our test, 30 Oct 2026; 14-day trial; tier not independently establishedNot testableCompared on the provider trial for one clinician; which plan tier the trial runs on was not shown.Trial duration is visible; Plus feature scope remains unverified.
Plus plan for 14 daysSource: gethealthie.com, read 29 Oct 2026Measured 2026-10-30: No checkout opened. The plan overview or free editing route does not establish a tax-inclusive payable total.Our test, 30 Oct 2026; 14-day trial; tier not independently establishedNot testableSame trial for one clinician; the monthly plan prices came from the in-app plan page.Final currency, tax, term, seats, fees and payment total remain unverified.
Your trial ends in 14 days.Source: secure.gethealthie.com, read 30 Oct 2026Measured 2026-10-30: The account banner states fourteen trial days; the tested tier is not independently verified.Our test, 30 Oct 2026; 14-day trial; tier not independently establishedConfirmedThe 14-day countdown banner on the home screen on signup day.Duration matches the public claim; the Plus-plan scope remains unknown.

Exit test: can you take your data out?

Created two fictional clients without email addresses or health information, then exported Client List. Test date: 30 Oct 2026. We describe the friction rather than score it; this is one run with synthetic records, not a verdict on Healthie.

What we checkedWhat we saw
Came along in the export
  • Both Unicode client names and unique IDs appear in the report alongside one demo client.
Lost in the exportNothing we could show was lost in this check.
Awkward but not lostSend Client Invite email defaults to on for each new client; it was disabled before each save. The report generates email addresses on the vendor domain for clients created without an email. Other kit fields were not entered. The import flow submits a request to Healthie and advertises onboarding import on paid plans.
Export routeVisualize > CLIENTS > Client List > Download Report; retrieve the generated CSV from Documents > Generated Reports.
Export formatCSV with thirty-nine columns and three rows: one supplier demo plus the two test clients.
Re-importing the exportSelf-service reimport is not offered in the inspected flow: Upload File leads to Submit Request. No request was submitted.
CancellingCancellation, expiry and account deletion were not tested. The control date, where recorded, is planning only.

What the exit test does not show:

  • Full signup screen count and first-result setup speed.
  • Actual cancellation, expiry and deletion.
  • All kit fields that were not entered.
  • Application reimport or restoration.

Kit check counts

Kit crm-contacts 1.0.0; run healthie-2026-10-30; observed 2026-10-30.

  • export / AIBM-001: Of 10 checks: 2 kept, 0 changed, 0 lost, 1 not offered, 7 not tested
  • export / AIBM-002: Of 10 checks: 2 kept, 0 changed, 0 lost, 1 not offered, 7 not tested
  • reimport / AIBM-001: Of 10 checks: 0 kept, 0 changed, 0 lost, 10 not offered, 0 not tested
  • reimport / AIBM-002: Of 10 checks: 0 kept, 0 changed, 0 lost, 10 not offered, 0 not tested

Each record and phase uses this kit’s checks. Counts describe this run; they are not a score or a comparison between kits.

How this compares: across our exit tests of 102 tools, 57 gave us an export file. Healthie gave us an export file in which no test data was missing or changed. Report 08: can you get your data out?

Mail in the first 14 days

17 emails in the 14-day window; first email after signup: unknown (exact signup time not recorded); 4 with an explicit offer.

Retained inbox and junk only; removed or archived mail is outside this observation. Ambiguous supplier attribution is excluded. Day numbers use elapsed 24-hour periods since the recorded signup date at midnight Europe/Amsterdam; the signup hour is unknown. Offer flags quote literal subject/body text. Replies in our own correspondence (support tickets, our comment requests) are excluded; one-time codes, our own address, our account name and our name are replaced in brackets.

Measured mail timeline
DayTime (UTC)SenderLiteral subjectFolderOffer evidence
Day 02026-10-30 10:02:09 UTCHealthie team / gethealthie.comActivate Your Accountinbox
Day 02026-10-30 10:22:20 UTCHealthie team / gethealthie.comYour report is available to downloadinbox
Day 02026-10-30 10:26:00 UTCHealthie team / gethealthie.comWelcome to Healthie!inbox
Day 02026-10-30 15:26:05 UTCHealthie team / gethealthie.comYour next step in Healthieinbox
Day 02026-10-30 18:01:34 UTCHealthie team / gethealthie.comOct 2026 | Product News & Updatesinbox
Day 12026-10-31 10:30:16 UTCHealthie team / gethealthie.comSet up your intake form and flowinbox
Day 12026-10-31 10:37:23 UTCHealthie team / hello.gethealthie.comA quick first setup stepinbox
Day 32026-11-02 10:30:19 UTCHealthie team / gethealthie.comTime to get booked & get paidinbox
Day 42026-11-02 23:00:08 UTCHealthie team / gethealthie.comMost practices do THIS to get paid fastinbox
Day 42026-11-03 17:41:26 UTCHealthie team / gethealthie.comFree CE this Friday: Trauma & Nutritioninbox
Day 52026-11-04 11:00:53 UTCHealthie team / gethealthie.comOur team is here to helpinbox
Day 72026-11-06 11:02:06 UTCHealthie team / gethealthie.comNeed help? Jump into a free live class this weekinbox
Day 82026-11-07 16:02:24 UTCHealthie team / hello.gethealthie.comA quick first setup stepinboxoffer, “40% off” (body)
Day 92026-11-08 11:02:12 UTCHealthie team / gethealthie.comHealthie's full feature breakdowninbox
Day 112026-11-10 11:02:21 UTCHealthie team / gethealthie.comYour Healthie trial is ending sooninboxoffer, “10% off” (body)
Day 122026-11-11 11:03:12 UTCHealthie team / gethealthie.comWhat happens when your trial endsinboxoffer, “save 10%” (body)
Day 132026-11-12 11:02:16 UTCHealthie team / gethealthie.comYour Healthie trial ends todayinboxoffer, “10% off” (body)

Screenshots from our test (click to enlarge)

Screenshot from our Healthie test: Practice-area personalization after signup.
Practice-area personalization after signup.
Screenshot from our Healthie test: Home banner shows fourteen days of trial.
Home banner shows fourteen days of trial.
Screenshot from our Healthie test: Client import offered as an onboarding request.
Client import offered as an onboarding request.
Screenshot from our Healthie test: Two test clients alongside the demo client.
Two test clients alongside the demo client.

What this test does not show:

  • Charting, scheduling and billing
  • Re-importing clients
  • A paid checkout
  • Contacting support

Most of our reviews are researched rather than run. How we review explains which is which, and why we do not pretend otherwise.

How to actually use Healthie

Signup gets you 14 days on the Plus plan with no credit card, so the trial exposes features most people will not have on the tier they actually buy. Set the account up in the web app, not the mobile app. Before an import Healthie tells you to set up intake forms and intake flow, appointment types, and calendar and availability first. Add a test client with a second email address, since it cannot be the same as your provider email.

Clients cannot self-register at all; they only get in through an invite, your unique link, or a package purchase or appointment booking from your website. The two places people stall are the calendar and billing. Calendar setup alone runs seven steps and over 35 settings. Billing needs a linked bank account before a package can take money. Migration is not a self-serve upload either: you file an Imports Questionnaire and Healthie runs a one-time import for you as part of implementation.

Distilled from Healthie pricing page (gethealthie.com/healthie-pricing) plus help-centre articles 41 (import client data), 159 (active and archived clients) and 201 (getting started), read 5 August 2026. Pricing re-read 28 September 2026 by plain fetch of gethealthie.com/healthie-pricing: all eight tier amounts, the $50 per clinician, ClaimMD from $30 (and from $25 plus a $50-$100 setup fee in the integrations section), DoseSpot $40 per clinician, 2.9% + $0.30 card fees and the 14-day Plus trial.

The natural comparison is SimplePractice: the simpler, cheaper solo-focused rival, but with no API. Weigh it against SimplePractice on the job you actually need done.

Visit Healthie →

Not a fit for you?

Healthie is not the pick for small clinics with two or three practitioners. In that case, look at Jane, built for Allied health practices (physio, chiropractic, massage, counselling and similar) with a handful of practitioners who want online booking, charting, telehealth, reminders and payments in one system, and value unlimited human support and a free data import over the lowest monthly price.

The Visit link is an affiliate link: we may earn a commission, at no extra cost to you. We picked this alternative for fit first; commission only decides between equal fits.

Frequently asked questions

Can you export your data from Healthie?

Exit check 2026-10-30; route excerpt: Visualize > CLIENTS > Client List > Download Report; came along (excerpts): Both Unicode client names and unique IDs appear in the report alongside one demo client; lost (excerpts): none recorded in this test; re-import: not tested.

What does Healthie cost to start?

$19.99 a month on Core billed monthly, or $18 billed yearly: considerably lower than the figure most write-ups quote, ours included until this update. Essentials is $49.99 or $45, Plus $129.99 or $115 and Group $149.99+ or $135+. Read on 17 August 2026 and again, unchanged, on 28 September 2026.

What does it cost for a group practice?

The Group tier starts at $149.99 a month ($135 yearly), and then each additional clinician is $50 a month on top. A five-clinician practice is therefore the tier plus four times $50, so about $350 a month yearly-billed: work from the clinician count, not the tier price.

Which add-ons should I budget for?

Two in particular: the ClaimMD integration for insurance billing starts at $30 a month, and extra clinicians are $50 each. Full API access sits above the standard group tier, so if you plan to build against Healthie, check which tier includes it before pricing the project.

Is this a hands-on review of Healthie?

Yes. We tested Healthie ourselves on 2026-10-30; the section above says what we tested, what we found and what we did not test, and where a figure comes from the vendor's own documentation instead. Most of our reviews are researched rather than run; we say which is which. We name what each tool is good and bad at, and we earn a commission only if you sign up, at no cost to you.

What this page is based on
  • Buyer reviews on G2, Capterra, Software Advice and SelectHub, read August 2026.
  • Re-verified 2026-08-17 and re-read unchanged 2026-09-28 on their own pricing page; yearly billing saves 10%.
  • A dated screenshot of that pricing page, kept on this site as the receipt.
  • Our own hands-on session with Healthie (2026-10-30), written up in full further down this page.

How we review →

Not sure Healthie is the right pick? What should run smoother? Pick one and the Tool Finder shows the tools we researched for it, with the entry price we read (one more question, no signup).
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Bottom line

Best for: group practices with ten or more clinicians.

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Others in this category

Reviewed operations & workflow tools that share ground with Healthie. They are comparable in what they do, not drop-in swaps:

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