BackupMaster Review (2026)
The best operations tools remove repetitive work quietly — the win is fewer dropped balls and less manual oversight, not more dashboards. So where does BackupMaster actually fit?
Visit BackupMaster → Affiliate link — the rest of this page is the honest version, including who should skip it.
What BackupMaster does
Automatic daily backups for Shopify: products, collections, themes, blogs, pages, files, metafields, metaobjects, translations, customers, orders and inventory, with 365-day retention and one-click restore; Pro adds downloadable copies, Google Drive sync and store duplication for staging. The free tier is for Shopify Partner dev stores only; live stores run $19, $39 or $79 a month for 300, 600 or 1,500 orders, 10% off annually.
Pricing (2026)
✓ Pricing re-verified 22 Aug 2026
(read 2026-08-22 on apps.shopify.com/backup-master) Four tiers, each paid one with a 7-day free trial. Agency is free to install but only for Shopify Partner development stores before they are transferred to a client, with all features enabled for three months. Essentials $19 a month or $205.20 a year, a 10% saving, covers stores up to 300 orders a month: automatic daily backups of products, collections, themes, blogs, pages, files, metafields, metaobjects, translations, customers, orders and inventories, restore of supported items, 365-day retention and unlimited cloud storage.
Pro $39 a month or $421.20 a year covers up to 600 orders a month and adds downloadable backup copies, Google Drive sync and duplication of data for staging or expansion. Plus $79 a month or $853.20 a year covers up to 1,500 orders a month and adds multi-store pricing, detailed audit logs, external portal access, a custom backup time and priority support; the listing says higher-volume plans exist on the vendor's own pricing page without printing what they cost.
All charges are billed in USD and recur every 30 days. Developer BackupMaster, Bondi, NSW, Australia; the app launched 4 August 2017, carries Shopify's “Built for Shopify” badge, is available in English and German, and had 108 reviews at the time of writing. Plans change — always verify the live price on their site.
What the pricing page doesn’t say
The listing header says free to install, and there is a free tier, but it is not for you unless you are an agency: Agency is limited to Shopify Partner development stores before they are handed over to a client. For a live store the entry price is $19 a month and it buys 300 orders a month. Restore is described throughout as restoring supported items, and nowhere does the listing say which items are not supported. That phrase is carrying a lot of weight in a product whose entire promise is that you can undo a mistake. Ask for the exclusion list before you rely on it, and run one real restore into a development store rather than discovering the boundary during an incident. The most useful review on the page is the critical one. In April 2026 a merchant asked for exports over SFTP to storage the vendor does not control, on-demand backups before risky changes, configurable retention and languages beyond English and German, and noted that a second store costs extra here where some rivals include one. None of that is damning; it is a fair map of where this app currently stops. Worth adding to the same note: your store data sits with a vendor in Australia, which belongs in your processing register whatever you decide.
When the paid plan is worth it
The ladder is metered on order volume rather than capability, and that is the first thing to check against your own numbers: 300 orders a month on Essentials, 600 on Pro, 1,500 on Plus. A growing store climbs it without needing a single extra feature, and for anything above 1,500 the listing points at the vendor's own pricing page instead of printing a figure. One feature step is worth real attention. Downloadable backup copies and Google Drive sync start on Pro at $39. On Essentials at $19 your backups exist only inside their service, which is fine right up until the thing you need a backup from is the backup provider. If you want a copy you hold yourself, Pro is the entry price, not Essentials. Annual billing takes 10% off every tier: $205.20 against $228, $421.20 against $468, $853.20 against $948. That is a month and a bit free in exchange for committing a year to an app whose trial runs seven days.
How to actually use BackupMaster
Install it and then, during the trial week, do the one thing almost nobody does: run a restore. Duplicate something small into a development store — a theme, a set of collections, a batch of metafields — and check that what comes back is what went in. A backup you have never restored is a receipt, not a safety net, and seven days is exactly the window in which finding a gap costs you nothing. While you are in there, work out which tier your order volume actually puts you on, and whether you need a copy you hold yourself. If you do, Pro is the floor, because downloads and Google Drive sync do not exist on Essentials. Then write down what is not covered. Ask support for the supported-items list, keep it next to your runbook, and note the 365-day retention window beside it so nobody assumes last year's theme is still there. Distilled from apps.shopify.com/backup-master, read 22 August 2026.
More on BackupMaster
Everything we publish about BackupMaster links back here — the review stays the honest hub:
The ex-banker filter — the same yardstick on every review (how we review): My ex-banker filter is simple: does BackupMaster remove a real cost — time, errors, missed revenue — bigger than what it charges? If the job above is genuinely yours, it's worth a look. We never publish fake or “exclusive” prices, so always confirm the current plan on their site.
Frequently asked questions
Does BackupMaster replace my current setup or sit on top of it?
Usually it sits on top rather than replacing everything. Tools in this class tend to become the layer where work is tracked and handed off, while your existing systems stay the source of truth for their own data. Before you buy, map which tools it would replace outright and which it would merely sync with. If the answer is that it syncs with all of them, you are adding a layer rather than removing one.
Who should not use BackupMaster?
Skip it if you need backups exported to storage you control on the entry tier, an on-demand backup before every risky change, or a written list of what restore does not cover. Buying a tool to fix a problem you don't have yet just adds cost and another login to manage.
Is this a hands-on review of BackupMaster?
This is a researched assessment, not a hands-on test — where we've used a tool ourselves, we say so explicitly. We name what each tool is genuinely good and bad at, and we earn a commission only if you sign up, at no cost to you.
- Read 2026-08-22 on apps.shopify.com/backup-master.
- A dated screenshot of that pricing page, kept on this site as the receipt.
We list our sources because most review sites do not. How we review →
Others in this category
Weighing BackupMaster against the field? These are the operations & workflow tools closest to it that we have also reviewed. They overlap rather than match, so check what each one is actually built for before treating any of them as a swap:
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