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SoftrSoftr Review (2026)App-User Limits Decide the Bill

IT & ProductivityResearched assessment · by Daniel HaketUpdated 2026-09-10

Builder seats are billed on top of the plan, and pricing counts builders and app users separately, so a public-facing app with a lot of end users gets expensive fast.

Best for: teams building internal tools, client portals or member apps on top of Airtable or Google Sheets without code.
Price: Free plan; paid from $1/mo · full pricing as we read it on 7 Sep 2026 ↓

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Pricing (2026)

✓ Pricing re-verified 7 Sep 2026

A free plan with unlimited apps, up to 3 builders, 5 app users, 5,000 database records, 500 workflow actions and 5 AI credits a month. Paid on yearly billing: Basic $19/month, Pro $99/month and Business $329/month, with Enterprise on custom limits; the pricing page opens on the Yearly tab and advertises two months off, so month-to-month costs more. App-user allowances are published per tier: Team 5 + Client 5 on Basic, Team 10 + Client 50 on Pro, Team 30 + Client 100 on Business, where Team users share a business email domain with one of your builders and everyone else counts as a Client user.

Extra app users beyond the allowance start at $1/month on Pro and $2/month on Business. Extra builder seats are $5/month on Basic, $10 on Pro and $20 on Business, and builders can be added as app users free. Records run 50K / 500K / 1M and workflow actions 2.5K / 10K / 25K a month. Non-profits and education get a stated 50% discount.

Refunds: in full within 14 days of a first monthly payment, 30 days of a first yearly one. Plans change — always verify the live price on their site.

What the price did

We capture Softr’s own pricing page every month and keep the figures, so this is our record of the page — not a forecast, and not someone else’s summary.

Softr's ladder is unchanged across four readings: the July and August 2026 captures both record $0, $19, $99 and $329 alongside the same $5, $10, $20, $50, $100, $200 and $500 add-on steps, the page returned the same on 17 August 2026, and again on 7 September 2026.

The honest knock

Watch the overage rate as well as the plan: extra app users are $1 a month on Pro but $2 on Business, so the dearer plan meters growth at double the rate. It fits internal tools and client portals with a known audience, not an open signup.

What Softr does

Build custom AI business apps, client portals and internal tools without code. Connect Airtable, Google Sheets or your data and launch in an afternoon.

Softr product
Softr, from their own site — for context, not a paid placement.

What buyers report about Softr

Recurring themes from the buyer-review sites listed at the foot of this page, read in August 2026. We have not run Softr ourselves, so this is other buyers' experience rather than ours. We summarise it here because the complaints are usually the part a vendor page leaves out.

What they praise
  • The fastest route from an Airtable base to a working app with no code — 4.7 to 4.8 on G2, and reviewers consistently call it the simplest in the category.
  • Over a million builders on the platform.
What they complain about
  • Customisation runs out sooner than in the competition, and design flexibility is where reviewers feel it.
  • SQL connections, custom code and API calls are gated to higher tiers — custom code and API connectors start on Pro at $99/month, with Business at $329/month. Builder seats beyond the plan are billed on top at $5/month on Basic, $10 on Pro and $20 on Business (re-verified 2026-08-06).
  • Performance degrades on larger datasets, and support replies can be slow.
  • Trustpilot is noticeably more mixed than G2 — mostly on cost at scale.

The dearer plan charges double per extra user

The free plan is unusually usable: unlimited apps, up to 3 builders, 5 app users, 5,000 database records, 500 workflow actions and 5 AI credits a month. Paid tiers on yearly billing are Basic $19 a month, Pro $99 and Business $329, with Enterprise on custom limits. Extra builder seats are priced per tier at $5, $10 and $20 a month. Note what the page does with billing periods: it opens on the Yearly tab - the markup carries that selection, not just the styling - and advertises two months off, so every figure you see is already the discounted one and paying monthly costs about 20% more.

The number that decides your bill is the app-user allowance, and it is published on the comparison table rather than being something you have to ask for. Softr counts two populations. Builders make the app; app users log into it. App users then split again: Team users share a business email domain with one of your builders, and everyone else - including every Gmail address - is a Client user.

The allowances run Team 5 plus Client 5 on Basic, Team 10 plus Client 50 on Pro, and Team 30 plus Client 100 on Business. Builders can be added as app users at no charge. Beyond the allowance, extra app users start at $1 a month on Pro and $2 a month on Business. That is worth reading twice: the plan costing three and a half times more charges double per additional user.

If you expect to run well past your allowance, the cheaper plan is also the cheaper meter, and the reason to buy Business becomes its other limits - 1M records against Pro's 500K, 25K workflow actions against 10K - rather than its user economics. The ladder itself is steep: $19 to $99 is more than five times, $99 to $329 more than three. Builder seats quadruple across it too, though as a share of the plan they get cheaper, from 26% of Basic to 6% of Business.

That distinction settles what this tool is for. With a known, counted audience - an internal tool, a client portal, a members' area - the meter is predictable. With an open signup it is your growth curve. Start on the free plan; at 5,000 records and three builders it is enough to build something real. And if you are a non-profit or in education, claim the stated 50% discount, which takes Business from $329 to $164.50.

We watched this price move

Our monthly capture read this pricing page in August 2026 and again in September 2026. The August ladder was $49, $139 and $269 a month with user packs sold on top. September sells Basic $19, Pro $99 and Business $329, each with metered add-ons (extra editors, workflow actions, custom domains at $15 a month). The entry price fell by more than half; the top tier rose 22%; and the thing you buy changed shape entirely.

$0 · $49 · $139 · $269 → Basic$19/mo · Pro$99/mo · Business$329/mo · Additional custom domains can be added for $15/month, or $13/month when billed annually.
Every change we have recorded →

How to actually use Softr

Count your two user populations before you build, because Softr meters them separately and the split is not obvious. Builders make the app; app users log into it. App users then divide into Team users, who share a business email domain with one of your builders, and Client users, which is everyone else - every Gmail address included. Check the overage rate against the plan before you climb. Additional app users start at $1 a month on Pro but $2 on Business, so if you expect to run past your allowance, moving up costs you twice as much per user.

Buy Business for its record and workflow-action limits, not for its user economics. Then build the real thing on the free plan. Unlimited apps, three builders and 5,000 records is enough for a working internal tool or client portal, and the five-app-user cap is the only thing that stops you. Two last things. The page opens on the Yearly tab, so $19, $99 and $329 already assume annual billing - monthly is about 20% more.

And non-profits and education should claim the stated 50% discount rather than assuming it is applied automatically.

Distilled from softr.io/pricing, read on 7 September 2026. The page is server-rendered, so the plan cards and the full comparison table were read from the HTML itself; the per-tier app-user allowances, the additional-user rates, the record and workflow-action limits and the builder-seat prices all come from that table. The billing toggle was settled in the markup rather than by eye: the Yearly option carries aria-selected='true' and the class is-active, confirming the page opens on annual billing and that the visible $19, $99 and $329 are the discounted figures. Only the yearly figures are present in the DOM, so the monthly equivalents are derived from the page's own 'two months off' claim rather than read off it, and are described as approximate for that reason. The refund terms and the 50% non-profit and education discount come from the FAQ on the same page. softr.io/llms.txt was read and carries no pricing; softr.io/pricing.md returns 404.

Softr vs Glide, side by side

Both columns come from the same place: each vendor’s own published pricing, read on the date shown in the sources at the foot of this page. We do not average them into a score.

SoftrSoftr →
What it costs
Paid on yearly billing: Basic $19/month, Pro $99/month and Business $329/month, with Enterprise on custom limits; the pricing page opens on the Yearly tab and advertises two months off, so month-to-month costs more.
Price read on
2026-09-07
The catch
Builder seats are billed on top of the plan, and pricing counts builders and app users separately, so a public-facing app with a lot of end users gets expensive fast.
Best for
teams building internal tools, client portals or member apps on top of Airtable or Google Sheets without code
GlideGlide →
What it costs
On the individual tab, Explorer starts at $19 per month billed yearly or $25 billed monthly (one app, 100 personal users, 250 updates, up to 25k rows) and Maker at $49 per month billed yearly or $60 monthly.
The catch
Glide meters updates, not just seats. Your bill tracks how busy the app is rather than how many people own a licence.
Best for
teams that already run operations out of spreadsheets and want a real app on top — internal tools, field data capture, client portals — without hiring a developer

Both names above are affiliate links: we may earn a commission if you sign up, at no extra cost to you. Neither changes what this table says: both columns come straight from the vendors’ own pricing pages.

The natural comparison is Glide or Bubble — other no-code app builders.

More on Softr

Everything we publish about Softr links back here — the review stays the honest hub:

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The ex-banker filter — the same yardstick on every review (how we review): My ex-banker filter is simple: does Softr remove a real cost — time, errors, missed revenue — bigger than what it charges?

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Frequently asked questions

What does Softr cost?

Free for a small app (3 builders, 5 app users, 5,000 records), then $19, $99 and $329 a month on yearly billing for Basic, Pro and Business. Monthly billing costs more - the page advertises two months off for paying yearly. Read on 7 September 2026.

What counts as a billable user?

Two different things, which is the most common budgeting mistake here. Builders log into Softr Studio to build, and cost $5, $10 or $20 a month each beyond the one, two or three included. App users are the end users who log into what you built, and they split again: Team users share a business email domain with one of your builders, everyone else (Gmail included) is a Client user. The allowances are Team 5 + Client 5 on Basic, Team 10 + Client 50 on Pro and Team 30 + Client 100 on Business. Builders can be added as app users free.

Which plan is cheapest if my app grows?

Not necessarily the bigger one. Extra app users beyond the allowance start at $1 a month on Pro but $2 a month on Business, so the dearer plan meters growth at double the rate. Buy Business for its record limit (1M against Pro's 500K) and workflow actions (25K against 10K) rather than for its user economics. Non-profits and education can claim a stated 50% discount, which takes Business from $329 to $164.50.

What should I weigh before buying IT & Productivity software?

Judge it on evidence rather than adjectives. Look for a published security page, single sign-on and role controls on the plan you would actually buy (they are often gated to higher tiers), a status page with real incident history, and a clear answer on where your data is stored. If the tool will hold anything sensitive, those four answers matter more than any feature comparison.

Is this a hands-on review of Softr?

This is a researched assessment, not a hands-on test — where we've used a tool ourselves, we say so explicitly. We name what each tool is genuinely good and bad at, and we earn a commission only if you sign up, at no cost to you.

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