The best operations tools remove repetitive work quietly — the win is fewer dropped balls and less manual oversight, not more dashboards. So where does Survicate actually fit?
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Customer feedback platform for continuous surveys: NPS, CSAT and in-product micro-surveys across web, in-app, email and link — with templates, audience targeting and native integrations (Segment and RudderStack among them) that pipe feedback straight into your CRM and analytics.

(prices read 2026-08-17 on survicate.com/pricing) A 10-day trial of all features, no card. Growth starts at $114/mo billed annually and is metered on feedback, not seats: 250 survey responses and 1,000 data points a month, 10 user seats across 2 teams, one dashboard. Pro starts at $349/mo billed monthly or annually, with a custom yearly response pool, advanced survey logic and 10 dashboards.
Enterprise starts at $569/mo. Note that the entry price moved up during 2026 - we had $89 on this page before this read - so check the current figure before you budget. Plans change — always verify the live price on their site.

The plan is metered by response volume, not by surveys — a viral NPS month can push you a tier up, and the free plan's 30-day retention quietly deletes your history. Mind the billing asymmetry too: Starter is monthly-only while Growth and up expect an annual commitment.
Recurring themes from Capterra, Gartner Peer Insights and Software Advice, read in August 2026. We have not run Survicate ourselves, so this is other buyers' experience rather than ours. We summarise it here because the complaints are usually the part a vendor page leaves out.
Growth starts at $114 a month billed annually and is metered on feedback rather than seats: 250 survey responses and 1,000 data points a month, 10 user seats across 2 teams, one dashboard. Pro starts at $349 billed monthly or annually, with a custom yearly response pool, advanced survey logic and 10 dashboards. Enterprise starts at $569 (prices read 2026-08-17 on survicate.com/pricing).
Divide Growth by its allowance and you get $0.456 a response, which is a lot for a unit of feedback — for scale, general-purpose survey tools charge single-digit cents for an extra response. What you are buying at that price is the in-product targeting and the integrations rather than the questionnaire, and that is a legitimate premium; it is just worth knowing which side of it you are paying for.
The single most useful difference between Growth and Pro is not on the feature list. Growth's 250 responses are a monthly cap; Pro's pool is annual. Feedback almost never arrives evenly — a launch, a price change or a support incident produces a spike, and a monthly cap turns exactly the month you most want data into the month you run out. If your feedback is campaign-shaped rather than steady, Pro's yearly pooling may be worth more than the ten dashboards it also brings.
Two things to budget around. The entry price moved during 2026: we had $89 on this page before this reading, so the floor has risen about 28% and any older comparison understates it. And there is a billing asymmetry — Starter is monthly-only while Growth and above expect an annual commitment, so the plan that lets you leave cheaply is the one you probably do not want.
Do not plan to live on the free tier if NPS is why you are here. It retains 30 days of history and then deletes, and NPS is a trend measurement — a number with no previous quarter beside it cannot tell you anything. The free plan can show you the product works; it structurally cannot do the job the product exists for. The 10-day trial of all features needs no card, which is the better way to look.
Estimate your monthly response volume before you look at plans, because that is the meter and it is tighter than it sounds. Growth includes 250 responses a month — for an in-product survey on a site with real traffic, that is a few days. Work out your likely peak month rather than your average one.
If your feedback is spiky, ask specifically about the response pool. Growth's allowance resets monthly; Pro's is an annual pool. A launch or an incident is precisely when you want the data and precisely when a monthly cap stops you, so for campaign-shaped feedback the pooling can matter more than any feature difference.
Use the 10-day trial rather than the free plan to evaluate. The free tier keeps only 30 days of history before deleting, which makes it useless for NPS or anything else measured as a trend — the trial gives you every feature and needs no card. And check the current entry price yourself: it rose from $89 to $114 during 2026, so comparisons written earlier in the year are out of date.
Both columns come from the same place: each vendor’s own published pricing, read on the date shown in the sources at the foot of this page. We do not average them into a score.
Both names above are affiliate links: we may earn a commission if you sign up, at no extra cost to you. Neither changes what this table says: both columns come straight from the vendors’ own pricing pages.
The natural comparison is Typeform or SurveyMonkey — Typeform wins on beautiful long-form forms, SurveyMonkey on cheap general-purpose surveys; Survicate wins on continuous product feedback with deep integrations. Decide by which one fits the job above, not by the louder brand.
Everything we publish about Survicate links back here — the review stays the honest hub:
The ex-banker filter — the same yardstick on every review (how we review): My ex-banker filter is simple: does Survicate remove a real cost — time, errors, missed revenue — bigger than what it charges? If the job above is genuinely yours, it's worth a look. We never publish fake or “exclusive” prices, so always confirm the current plan on their site.
Usually it sits on top rather than replacing everything. Tools in this class tend to become the layer where work is tracked and handed off, while your existing systems stay the source of truth for their own data. Before you buy, map which tools it would replace outright and which it would merely sync with. If the answer is that it syncs with all of them, you are adding a layer rather than removing one.
Skip it if you just need an occasional one-off questionnaire (a simpler form tool covers that) or your response volume is huge — response-metered pricing punishes scale. Buying a tool to fix a problem you don't have yet just adds cost and another login to manage.
This is a researched assessment, not a hands-on test — where we've used a tool ourselves, we say so explicitly. We name what each tool is genuinely good and bad at, and we earn a commission only if you sign up, at no cost to you.
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Weighing Survicate against the field? These are the operations & workflow tools closest to it that we have also reviewed. They overlap rather than match, so check what each one is actually built for before treating any of them as a swap:
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