Streak Review (2026)The Free CRM Tier Is Gone
By Daan Haket · Researched and written with an AI assistant · who does what
The pitch — CRM living inside Gmail — is also the ceiling: everything happens in the inbox, which power users love and growing teams outgrow (reporting, permissions, cross-team process).
solo founders and small Gmail-native teams whose pipeline genuinely lives in email threads and who want zero context-switching.
your team needs shared process outside the inbox (a standalone CRM scales better), or you're price-sensitive — the Gmail convenience now costs full CRM money.
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Pricing (2026)
✓ Pricing re-verified 22 Sep 2026
| Plan | Price | What you get |
|---|---|---|
| Pro | $49/user/mo annual or $59 monthly | 20 AI credits/user/mo; mail merge 1,500/day |
| Pro+ | $69 annual or $89 monthly | 150 AI credits/user/mo; 14-day trial w/1,000 credits |
| Enterprise | $129 annual or $159 monthly | 500 AI credits/user/mo; no seat minimum; mail merge 1,500/day |
| free | Free | Email/link tracking, snippets, Share, thread splitter, mail merge 50/day; no CRM pipelines |
Summarised from the pricing notes below; the notes carry the conditions.
| This tool | $49 | 3rd cheapest of 4 |
| Cheapest | $29 | SoftSync |
| Median | $44 | |
| Most expensive | $49 | this one |
Lowest paid entry price per seat a month, billed annually, in USD, among the 4 sales & outreach tools we have researched (read between 2026-08-26 and 2026-10-09). Only tools priced in the same unit and on the same billing are compared — not a market survey, and cheapest is not best.
(2026) Pro $49/user/mo annual or $59 monthly; Pro+ $69 annual or $89 monthly; Enterprise $129 annual or $159 monthly - a flat 20% annual discount. CORRECTION 22 Sep 2026: Enterprise is NOT annual-only and carries no published seat minimum. The FAQ 'Can I pay monthly instead of annually?' answers yes and prices all three plans monthly, Enterprise at $159; the words minimum, ten seats and 10+ do not occur on the page.
Everyone on a team must be on the same plan (FAQ: 'Can team members be on different Streak plans? No'), and there is no view-only or read-only seat price, so every user on the team is billed a full seat. AI credits are a second meter: 20 per user per month on Pro, 150 on Pro+, 500 on Enterprise, pooled across the team, spent only on successful operations and expiring each period with no roll-over.
Full pricing notes (2 more paragraphs)
Credit costs published 22 Sep 2026: deal summary 1, deal Q&A 1, autofill from the deal timeline 1, autofill with web research 2, meeting agenda 1, automated AI actions 1 credit per 10 runs. Top-ups, purchasable by team admins only and billed as a separate recurring add-on on your billing cycle: 1,000 credits $100/mo, 2,500 $200/mo, 10,000 $500/mo, 25,000 $1,000/mo - $0.10 down to $0.04 a credit.
The free CRM tier was eliminated in 2024-25, but the free email tools remain - email and link tracking, snippets, Streak Share, a thread splitter, and mail merge at 50/day against 1,500*/day on all three paid plans; the free plan has no CRM pipelines. Pro+ has a 14-day free trial that includes 1,000 AI credits.
Plans change — always verify the live price on their site.
Category context: Growth & Revenue. Across the 85 tools in this category that we researched with a public US-dollar price, the median entry price is about $30 a month (lowest paid plan as listed, per seat where the vendor prices per seat). Streak’s entry price of $49 a month sits above that median. Compare pricing conditions in the Software Cost Atlas →
What the price did
We read Streak’s own pricing page on a schedule and keep every reading, so this is our record of the page — not a forecast, and not someone else’s summary. A change appears here only after we confirmed the new price on the page itself.
Unchanged. Every price on Streak’s pricing page was identical across our 17 reads from 5 Aug 2026 to 29 Oct 2026 (85 days).
What the pricing page doesn’t say
And note the trajectory: the free tier is gone and per-seat prices sit at real-CRM levels now, so the 'lightweight Gmail add-on' framing no longer matches the invoice. If the inbox is truly where your deals live, few tools feel this natural.
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What Streak does
CRM built directly inside Gmail: manage pipelines, leads and deals from your inbox with email tracking, mail merge and shared views — ideal for teams that live in Google Workspace.
What buyers report about Streak
Hands-on: not tested by usReported by buyers: Capterra, Reddit, CRM reviews and SourceForge, read August 2026; SourceForge read September 2026
Themes from the buyer-review sites listed at the foot of this page, read in August 2026; SourceForge read September 2026. We have not run Streak ourselves, so this is other buyers' experience rather than ours. We summarise it here because the complaints are usually the part a vendor page leaves out.
- • It lives inside Gmail, so adoption is instant — reviewers describe being up and running in seconds.
- • Email tracking is well rated and is what many users stay for even without the CRM.
- • SourceForge carries a single review (read September 2026) and it is about one feature: being alerted when a prospect opens an email, and how many times. That matches what the other platforms report people stay for.
- • The free CRM and Solo tiers were phased out across 2024-2025. What remains free is email power tools only, and the Reddit reaction was not kind.
- • Gmail only. No Outlook, no Hotmail, no other client — if your team moves, Streak does not come with you.
- • Shared pipelines and team email sharing sit on the expensive tiers. Pro is $49 per user annually, Pro+ $69, Enterprise $129.
- • Bugs causing crashes and slowdowns are reported, and in a mail client that is disruptive.
The free tier is gone; the free tools are not
Pro is $49 per user a month on annual billing and $59 monthly; Pro+ is $69 annual and $89 monthly; Enterprise is $129 annual and $159 monthly, and the monthly figure is the vendor's own: the FAQ answers 'Can I pay monthly instead of annually?' with $59, $89 and $159 per user, Enterprise included. Two restrictions we recorded on 31 August 2026 - annual billing only, and a floor of ten seats - appear nowhere on the 22 September page, which states no seat minimum at all.
The annual discount is a flat 20%. Annualised, that is $588, $828 and $1,548 a seat (price re-verified 2026-08-31 against the vendor's own pricing page). Read those numbers next to the way this product is usually described and the mismatch is the story. Streak is talked about as a lightweight CRM that lives inside Gmail, and $49 a seat is not a lightweight price — it is what full CRM platforms charge.
A five-person team is $245 a month, or $2,940 a year, for pipelines in an inbox. The free CRM tier that made the lightweight framing true was eliminated in 2024-25, so anything you read about Streak written before then is describing a different commercial product. What did survive may be all you wanted. The free email power tools remain: email and link tracking, snippets, a thread splitter and mail merge at 50 a day — against 1,500 a day on the paid plans.
If your actual need was 'send a personalised sequence to forty people and know who opened it', that is still free and no tier above it is required. There is now a second meter, and it is where the tiers really separate. AI features run on credits: 20 per user a month on Pro, 150 on Pro+ and 500 on Enterprise. Most actions cost one credit — a deal summary, a deal question, an autofill from the timeline — while autofill with web research costs two.
So Pro buys twenty AI actions per user per month, credits are pooled across the team, and unused ones expire rather than roll over. A five-person Pro team gets 100 credits a month; the same team on Pro+ gets 750 for $100 a month more. If the AI is why you are buying, Pro is not the tier you want, and the pricing page does not put it that way.
If you do want the pipeline, the honest case is strong and narrow. For a salesperson whose deals genuinely live in email, few tools feel this natural, and a CRM nobody updates is worth nothing. The ceiling is the same fact from the other side: everything happens in the inbox, so reporting, permissions and cross-team process are what growing teams outgrow it on.
How to actually use Streak
Check whether the free tools already solve your problem before you buy a seat. Email and link tracking, snippets, a thread splitter and mail merge at 50 a day are still free, and for a lot of people that was the entire reason they went looking for a CRM. There is no free CRM tier any more — that was removed in 2024-25 — so anything recommending 'Streak's free plan' for pipelines is out of date.
Count your AI actions before you pick a tier, because that is the meter the plan cards bury. Pro includes 20 credits per user a month, Pro+ 150 and Enterprise 500; a deal summary or a deal question costs one credit each, web-research autofill costs two, and unused credits expire at the end of the period. Twenty a month per user is roughly one summary a working day and nothing else.
If you do want pipelines, trial it on one real deal flow rather than a demo — Pro+ has a 14-day free trial. The question is behavioural, not functional: does the person who never updates the CRM update this one, because it is in the inbox they were already in? Test the exits at the same time. Try to produce the report your manager will ask for in six months, and check what an export of your pipeline looks like, before your deal history lives somewhere it is hard to retrieve from.
Where this section comes from: our research notes (186 words)
Re-read 22 Sep 2026: streak.com/pricing - the three plan cards in both the monthly and the annual state, the 'free, forever' email-tools panel that lists mail merge at 50/day, the feature table giving 1,500*/day mail merge and the per-tier AI credit allowances (20/150/500), the AI-credits section with the per-action costs (1 credit for a deal summary, deal Q&A, timeline autofill or meeting agenda, 2 for web-research autofill, 1 per 10 automated AI actions) and the $100-$1,000 top-up ladder (1,000 / 2,500 / 10,000 / 25,000 credits), the credits FAQ (pooled across the team, no roll-over, admins only, only successful operations charged), and the billing FAQ - which on this reading prices ALL THREE plans monthly ($59 / $89 / $159) and no longer carries the 'Enterprise annual and 10+ seats' restriction recorded on 31 Aug 2026, nor the words minimum or 10+ anywhere on the page.
Corroborated by streak.com/llms.txt (read 22 Sep 2026), which lists Pro $49, Pro+ $69 and Enterprise $129 per user per month annually with a 20% annual discount and no seat floor. Also on this reading: 'Does Streak offer view-only pricing? No'.
Streak vs Capsule, side by side
Each column shows the vendor’s own published entry price, read on the date shown. Entry prices can cover different services or units, so check what each one buys. We do not average them into a score.
Both names above are affiliate links: we may earn a commission if you sign up, at no extra cost to you. Neither changes what this table says.
The natural comparison is Capsule or Pipedrive — standalone SMB CRMs at similar or lower per-seat — Streak's edge is literally living in Gmail; that's the whole trade.
Frequently asked questions
We want more AI credits. Is it cheaper to upgrade or to buy them?
Buy them, by a wide margin, if credits are the only reason you are moving. Read 22 September 2026: Pro includes 20 credits per user a month, Pro+ 150 and Enterprise 500. Stepping from Pro to Pro+ costs $20 more per user per month for 130 extra credits, which is 15 cents a credit; Pro+ to Enterprise costs $60 more for 350 extra, which is 17 cents. The top-up packs on the same page run $100 a month for 1,000 credits, $200 for 2,500, $500 for 10,000 and $1,000 for 25,000 - 10 cents a credit falling to 4 cents. Even the smallest pack undercuts both upgrade steps, and the largest is a quarter of the price of upgrading. Two conditions before you act on that. Credits are pooled across the team and do not roll over, so a pack sized for your best month is wasted in your quietest one, and only team admins can buy them. And the upgrades buy things credits cannot: Pro+ adds report dashboards, integrations, automations, archived users and priority support, Enterprise adds custom permissions, data validation rules and a dedicated support contact.
Can we put one person on Enterprise and keep everyone else on Pro?
No, and there is no cheap seat to fall back on either. Read 22 September 2026, the FAQ answers 'Can team members be on different Streak plans?' with a flat no - everyone on a Streak team is on the same plan - and 'Does Streak offer view-only pricing?' with another no, so a colleague who only ever reads the pipeline costs the same as the person who lives in it. That makes one person's requirement everyone's bill: a five-seat team is $245 a month on Pro, $345 on Pro+ and $645 on Enterprise at the annual rates, so the custom permissions or data validation rules that one manager wants cost $400 a month more across the team, or $4,800 a year. Before you take that step, check whether the one feature you are climbing for can be bought instead: advanced implementation, for instance, is included on Enterprise but sold for a fee on Pro and Pro+ to teams on an annual plan or teams of three or more.
I read that Enterprise is annual-only and needs at least ten seats. Is that still true?
Not on the page as it stands. Read 22 September 2026, the FAQ 'Can I pay monthly instead of annually?' answers yes and prices all three plans monthly - $59 on Pro, $89 on Pro+, $159 on Enterprise - so Enterprise is explicitly available month to month, and the words minimum, ten seats and 10+ appear nowhere on the pricing page. We recorded both restrictions ourselves on 31 August 2026, so either they were dropped in the three weeks between the readings or they live in a sales conversation rather than on the page. Either way, treat a quote that cites them as something to push back on. What has not moved is the money: $49, $69 and $129 per user per month on annual billing, $59, $89 and $159 monthly, a flat 20% for paying up front, identical to the cent on both readings.
Is this a hands-on review of Streak?
This is a researched assessment, not a hands-on test — where we've used a tool ourselves, we say so explicitly. We name what each tool is good and bad at, and we earn a commission only if you sign up, at no cost to you.
- Buyer reviews on Capterra, Reddit, CRM reviews and SourceForge, read August 2026; SourceForge read September 2026.
- Price re-verified 2026-09-22 against the vendor's own pricing page; every plan figure identical to the 31 Aug 2026 reading.
- A dated screenshot of that pricing page, kept on this site as the receipt.
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