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bOnlinebOnline Review (2026)UK Business VoIP From £7 a User

Communication & VoiceResearched assessment · by Daniel HaketContent updated 2026-10-06Prices checked 2026-10-06View bOnline in the Atlas →

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bOnline does not put its contract length on the pricing page: the trial needs no card or commitment, but its own testimonials talk about renewing a contract after twelve months, so ask before you port your number.

Best for: UK sole traders and small businesses of one to a few people who want a business number on their mobile, a desk phone if needed, and unlimited UK calls for under £14 a user a month.
Price: Starter £7 per user/mo + VAT (100 outbound minutes); Unlimited Calling £13.95; AI For Business Calls £19.95 · full pricing as we read it on 6 Oct 2026 ↓
→ Full review: bOnline on zerotouchsupport.com

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Pricing (2026)

✓ Pricing re-verified 6 Oct 2026

Three plans, priced per user a month. Starter is £7.00 and gives a digital phone line and number, unlimited inbound calls, 100 outbound landline minutes and 40+ VoIP features. Unlimited Calling is £13.95 and adds unlimited UK landline and mobile calls (marked with an asterisk, and bOnline publishes a separate fair use policy), on-demand call recording and 45+ features.

Frequently asked questions

How much does bOnline cost?

Read on 6 October 2026, per user a month excluding VAT: Starter £7.00 (unlimited inbound, 100 outbound landline minutes), Unlimited Calling £13.95 (unlimited UK landline and mobile calls, on-demand recording), AI For Business Calls £19.95 (every call recorded for a year, transcribed, summarised and scored). Add-ons include AI call recording and CRM integrations at £8 each.

Is there a contract with bOnline?

The pricing page does not say. It offers a free trial with no card and no commitment and a 14-day 'love it' guarantee, but bOnline's own testimonials mention renewing a contract after twelve months. Ask for the minimum term in writing before you port your number.

Can I keep my existing business number?

The pricing page FAQ covers transferring an existing business number to bOnline, and bOnline offers to cover up to £100 of exit fees from your current provider. Ask how long the port takes before you cancel the old line.

What should I weigh before buying Communication & Voice software?

Generally yes, since this category is built for it, but the details that bite are timezone handling, how per-seat cost scales as the team spreads, and whether numbers, routing or coverage exist in the countries your people actually sit in. Availability varies far more by country than the marketing pages suggest, so check your specific regions before committing.

Is this a hands-on review of bOnline?

This is a researched assessment, not a hands-on test — where we've used a tool ourselves, we say so explicitly. We name what each tool is good and bad at, and we earn a commission only if you sign up, at no cost to you.

What this page is based on

How we review →

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A business phone systemAI voice agents that answer for youChat inside my own appSomeone — or an AI — to answer the calls we miss

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