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The honest catches: it only exists in deregulated US states, and it only touches the supply rate, since delivery charges stay with your utility. Throughout this review we weigh it against Arcadia.
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✓ Pricing re-verified 17 Aug 2026
Free for households, and re-verified as such on 2026-08-17. Arbor has no pricing page at all — the URL 404s — and neither our July nor our August 2026 capture produced a figure. That is consistent with the model: Arbor is paid a referral fee by the winning electricity supplier, not by you.
Yes for households, and the structure explains why: Arbor is paid a referral fee by the electricity supplier it switches you to, not by you. There is no pricing page to check because there is no price — confirmed again on 17 August 2026. The trade is that the party paying Arbor is the supplier, so it is worth understanding which suppliers are in their network.
Only in the United States, and only in the 13 deregulated 'energy choice' states across the Northeast, Midwest and Texas. If your state has a single regulated utility, there is no supply market to switch within and the service has nothing to do.
Only the supply portion. Your utility's delivery and distribution charges are fixed regardless of who supplies the electricity, so a percentage saving on supply is a smaller percentage of the total bill. Look at what share of your own bill is supply before estimating the benefit.
The bar here is higher than features. Check who actually holds the money and under what licence, whether client funds are segregated, what audit trail and permission controls you get, and how support behaves when something goes wrong mid-transaction. Anything touching payments should be able to answer those in writing; if it cannot, that is your answer.
This is a researched assessment, not a hands-on test — where we've used a tool ourselves, we say so explicitly. We name what each tool is good and bad at, and we earn a commission only if you sign up, at no cost to you.
Reviewed financial operations tools that share ground with Arbor — comparable in what they do, not drop-in swaps:
New reviews, price changes we recorded, and the cost conditions we found. No sponsored placements. Unsubscribe anytime.
This is our researched assessment — not a paid placement. The “Visit” links on this page are affiliate links: we may earn a commission if you sign up, at no extra cost to you, and it never changes our take. How we review →