Capsule
For small businesses that want a clean, simple CRM for contacts, pipeline and tasks: one the team will actually keep updated
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Category
Growth & Revenue
Price
Free
Price basis
The free tier covers two users and 250 contacts, and every paid card is quoted per user a month with a 14-day trial that needs no card.
Our research
price read 17 Oct 2026
What we found — independently
Researched by AIBM, not supplied by the vendor. The vendor has not been involved in this page at all.
Cost-trap flags — each with its evidence
Genuinely good for
small businesses that want a clean, simple CRM for contacts, pipeline and tasks: one the team will actually keep updated
Skip it if
you need marketing automation, complex territory logic or enterprise reporting (bigger platforms exist for a reason)
Read our full Capsule review →
Source: our own researched dossier on Capsule, the same one behind the Honest Software Atlas and our reviews. Flags are derived from that text and each one carries the sentence it came from, so you can judge it yourself. Prices move — always check the vendor’s live pricing page before you buy.
Open questions
What our research could not answer about Capsule
- Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?
- Which data can a customer export, in which formats, on which plans?
- Where is customer data stored, and can a customer choose the region?
- Is there a minimum number of seats or users on any plan?
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