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the Honest Software Atlas. Reader reviews are moderated for spam only; critical ones get published too.
Our pricing checkRead on their own pricing page, 11 Sep 2026
Cost-trap flags🪑 Per-seat pricing 🧩 Add-ons extra 📅 Annual commit 🆓 Free tier
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Researched by AIBM, not supplied by the vendor. The vendor has not been involved in this page at all.
Our pricing check · price page re-read 2026-09-11The free tier covers two users and 250 contacts, and every paid card is quoted per user a month with a 14-day trial that needs no card.
What will cost you money if you skim itCapsule's simplicity is the product: it deliberately does less than the CRM giants, which is why small teams actually use it.
Cost-trap flags — each with its evidence
🪑 Per-seat pricing — Cost scales with every user you add
“(price page re-read 2026-09-11) The free tier covers two users and 250 contacts, and every paid card is quoted per user a month with a 14-day trial t…”
🧩 Add-ons extra — Key features are paid add-ons on top of the plan
“A Marketing add-on is sold beside the CRM, and the AI features can be switched off in your account.”
📅 Annual commit — Best price (or any price) requires an annual/quarterly commitment
“The reading on 11 September was taken from the Netherlands, where those same four cards render in euros at €15, €28 and €49 on annual billing.”
🆓 Free tier — A genuinely free plan or version exists
“(price page re-read 2026-09-11) The free tier covers two users and 250 contacts, and every paid card is quoted per user a month with a 14-day trial t…”
Genuinely good for
small businesses that want a clean, genuinely simple CRM for contacts, pipeline and tasks — one the team will actually keep updated
Skip it if
you need marketing automation, complex territory logic or enterprise reporting (bigger platforms exist for a reason)
The honest comparisonPipedrive or folk — the SMB-CRM peer group — Capsule wins on calm simplicity, Pipedrive on pipeline power; pick by which your team will really use
Read our full Capsule review →
Source: our own researched dossier on Capsule, the same one behind the Honest Software Atlas and our reviews. Flags are derived from that text and each one carries the sentence it came from, so you can judge it yourself. Prices move — always check the vendor’s live pricing page before you buy.
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