HomeReviews › DocuSign to SignNow

MIGRATION GUIDE

Switching from DocuSign to SignNow

The genuinely useful part here is that signNow imports DocuSign templates with their fillable fields and signer roles intact. Rebuilding templates by hand is the real cost of leaving an e-signature platform, and this removes most of it.

Where our research ends. We keep a full hand-researched dossier on SignNow. We do not keep one on DocuSign, so you will not find us characterising their pricing or their product here — that would be exactly the invented-authority thing we complain about in other people’s comparison pages. What follows is what our research says about SignNow, and what SignNow’s own documentation says about moving to it. Check DocuSign’s current terms yourself before you cancel anything.

Is SignNow the right destination for you?

Our dossier is blunt about this. SignNow is genuinely best for teams that sign at volume and want unlimited users at a flat rate — roughly 60% under DocuSign for the same core job. On price: Business from ~$8/user/mo (annual), Premium ~$15, Enterprise ~$30 — with unlimited users on most plans, roughly 60% under DocuSign (2026).

The honest knock: It's built for straightforward everyday signing — if you need deep contract-lifecycle (CLM) features, a heavier platform fits better.

How the migration actually works

These steps are summarised from SignNow’s own public documentation — we have not invented or embellished a single one. Read the source before you start, because vendors change their import tooling more often than they change their pricing page: signNow — eSignature migration from DocuSign to signNow →

Step 1. Download your templates out of DocuSign

In DocuSign, open the Templates tab, select a template and click UseDownload. The template downloads to your device as a ZIP.

Step 2. Import them into signNow

In signNow, hover the Upload or Create button (top right) and choose Migrate Template from DocuSign. Click Select File and upload. You can upload an unlimited number of templates at once, as long as each file stays under 50 MB.

Step 3. Check that fields and roles carried over

Templates imported from DocuSign keep their fillable fields and signer role settings, so they should not need reconfiguring. Open two or three of your most complex templates and confirm before you trust the rest.

Step 4. Move your users

In the DocuSign Admin app, open Users and download the user list. Convert that CSV to .xls or .xlsx — signNow will not take the raw CSV. The file needs an Email column; First Name and Last Name are optional. Then use Invite Users From .XLSChoose File.

What the docs quietly admit

Every migration has friction. These are the documented ones — the things worth knowing before you start, not after:

When not to switch

The most useful thing we can tell you is when to stay put. Skip this migration if you need the deepest enterprise integrations and workflows — that's where the incumbent still earns its premium. Beyond that: if your current setup works, your list is healthy and nobody on your team is complaining, a migration buys you a week of admin and a fresh set of unknowns. Switch because something specific is broken or expensive — a deliverability problem you can name, a bill that has outgrown the value, a feature you genuinely cannot get — not because a comparison page told you the grass was greener.

Try SignNow →Read the full SignNow review

Questions people actually ask

Is it hard to migrate from DocuSign to SignNow?

The genuinely useful part here is that signNow imports DocuSign templates with their fillable fields and signer roles intact. The full step-by-step is on this page, summarised from SignNow's own documentation.

Will I lose data moving from DocuSign to SignNow?

The user list export needs converting from .csv to .xls/.xlsx before signNow will accept it. It is a small step that stops a lot of migrations dead because the error is not obvious.

When should I not switch to SignNow?

Skip it if you need the deepest enterprise integrations and workflows — that's where the incumbent still earns its premium. A migration is only worth it when the tool solves a problem that is already costing you real hours or revenue.

What is the honest downside of SignNow?

It's built for straightforward everyday signing — if you need deep contract-lifecycle (CLM) features, a heavier platform fits better.

More on SignNow

The review is the hub — everything we publish on SignNow hangs off it:

Full research corpus: The Honest Software Atlas · documented price hikes: Price Watch · original data studies: AIBM Research

This guide is our researched assessment — not a paid placement, and not sponsored by either vendor. The migration steps are summarised from the destination vendor’s own public documentation, linked in full on this page. Some links are affiliate links: we may earn a commission if you sign up, at no extra cost to you, and it never changes the take. How we review →