Shiftie pricing ranges from $0/month for the free tier to $299/month for enterprise plans. The Starter plan costs $19/month (5 users), Professional is $49/month (15 users), and Business is $99/month (50 users). Annual billing offers 20% discounts across all paid tiers, making the Professional plan $39.20/month when paid yearly.

FAQ

How much does Shiftie cost per month?

Shiftie starts at $0 for the free plan, then $19/month for Starter (5 users), $49/month for Professional (15 users), $99/month for Business (50 users), and $299/month for Enterprise (unlimited users). Annual plans receive 20% discounts.

Does Shiftie offer a free trial?

Yes, Shiftie provides a 14-day free trial on all paid plans with full feature access. No credit card is required to start the trial, and you can downgrade to the permanent free tier if needed.

What's included in Shiftie's free plan?

The free plan supports up to 3 users, 50 shifts per month, basic scheduling, mobile app access, and email support. Advanced features like automated scheduling, integrations, and priority support require paid plans.

Can I change my Shiftie plan anytime?

Yes, you can upgrade or downgrade your Shiftie plan instantly. Upgrades are prorated immediately, while downgrades take effect at your next billing cycle. No setup fees apply for plan changes.

Does Shiftie charge extra for integrations?

Basic integrations (Slack, Google Calendar) are included in all paid plans. Premium integrations like payroll systems and advanced HR tools are available on Business and Enterprise plans only, with no additional per-integration fees.

Shiftie Pricing in 2026: Complete Guide

Complete Pricing Breakdown

What Each Plan Actually Includes

Free Tier Deep Dive

The free plan works well for micro-businesses but hits limits quickly. You get basic shift creation, employee notifications via email, and mobile app access. However, you're restricted to 3 active users and 50 shifts monthly. No time tracking, no shift swapping between employees, and support is limited to email with 48-72 hour response times.

Real limitation example: A small café with 3 part-time employees scheduling 2 shifts daily would use 60 shifts monthly, exceeding the free tier's 50-shift limit by day 25.

Starter Plan ($19/month)

Designed for small teams, the Starter plan adds time tracking with clock-in/out functionality, shift swapping between employees, and basic reporting. You get 5 user seats and 500 monthly shifts. Email support improves to 24-hour response times.

Missing features: No automated scheduling, no integrations with payroll systems, no advanced analytics, and no API access.

Professional Plan ($49/month)

This is Shiftie's sweet spot for growing businesses. Key additions include automated scheduling based on availability and labor budget, integrations with popular tools (Slack, QuickBooks, Google Calendar), and shift templates for recurring schedules. Support upgrades to live chat during business hours.

Professional plan includes:

• AI-powered auto-scheduling
• 15+ pre-built integrations
• Advanced shift templates
• Labor cost forecasting
• Custom shift types
• Manager dashboard with analytics

Business Plan ($99/month)

Built for multi-location operations, the Business plan adds location management, advanced analytics with custom reports, API access for custom integrations, and compliance tools for labor law requirements. You also get priority phone support.

Enterprise Plan ($299/month)

Enterprise customers get white-label options, single sign-on (SSO), dedicated customer success manager, custom feature development, and guaranteed 99.9% uptime SLA. All features are included with unlimited usage.

Hidden Costs Analysis

Setup and Implementation Costs

Shiftie doesn't charge setup fees for standard plans, but enterprise implementations often include consulting costs. Based on customer reports, expect $2,000-$5,000 for enterprise onboarding with data migration and custom configuration.

Overage Charges

User overages: $3.99 per additional user per month on Starter and Professional plans. Business plan charges $1.99 per extra user. Enterprise has no overage fees.

Shift overages: $0.10 per shift above plan limits on Free and Starter tiers. Professional and above have generous limits that most customers never exceed.

Integration Costs

While basic integrations are included, some advanced connectors require third-party middleware. Customers report spending $29-$99/month on tools like Zapier to connect Shiftie with specialized payroll or HR systems not natively supported.

Support Upgrades

Priority support (4-hour response guarantee) costs an additional $49/month for Professional plans and $99/month for Business plans. Enterprise includes priority support by default.

ROI Calculator: Real Scenarios

Scenario 1: 25-Employee Restaurant

Current manual scheduling costs:

• Manager time: 5 hours/week × $20/hour = $100/week = $5,200/year
• Scheduling errors causing overstaffing: $200/month = $2,400/year
• Employee no-shows due to poor communication: $150/month = $1,800/year
• Total annual cost: $9,400

Shiftie Professional plan costs:

• Base plan: $49/month
• Additional 10 users: $39.90/month
• Annual total: $1,067

ROI calculation: $9,400 - $1,067 = $8,333 annual savings. The system pays for itself in 6 weeks.

Scenario 2: 100-Employee Retail Chain (3 locations)

Shiftie Business plan: $99/month + 50 extra users ($99.50/month) = $198.50/month = $2,382/year

Manual scheduling replacement value:

• 3 managers × 8 hours/week × $25/hour = $31,200/year
• Reduced labor waste: $500/month = $6,000/year
• Compliance violation prevention: $2,000/year
• Total value: $39,200/year

ROI: 1,546% - Every dollar spent returns $16.46 in value.

Competitor Pricing Comparison

Shiftie vs When I Work

Verdict: When I Work is cheaper per user but Shiftie offers better AI features and integrations. For teams under 20 users, Shiftie's flat pricing is more predictable.

Shiftie vs Deputy

Deputy charges $4.50 per user monthly, making it expensive for larger teams. A 50-user deployment costs $225/month vs Shiftie's Business plan at $99/month for the same user count. Deputy offers more granular permissions but Shiftie wins on cost and ease of use.

Cost Optimization Strategies

Annual Billing Savings

Always choose annual billing for the 20% discount. A Professional plan drops from $588/year to $470/year, saving $118 annually. For larger plans, savings reach $719/year on Enterprise plans.

Right-Size Your Plan

Monitor your user and shift utilization monthly. Many customers over-provision initially. A Business plan customer using only 30 of 50 included users could downgrade to Professional and add 15 extra users for $88.85/month vs $99/month, saving $122/year.

Negotiate Custom Plans

For 100+ employees, request custom pricing. Customers report negotiating Enterprise features at Business plan pricing for multi-year contracts, saving 30-40% annually.

Scaling Costs: Growth Scenarios

10 to 100 Users: Cost Trajectory

• 10 users: Professional plan $49/month
• 25 users: Professional + 10 extra users = $88.90/month
• 50 users: Business plan $99/month (most cost-effective)
• 75 users: Business + 25 extra users = $148.75/month
• 100 users: Enterprise plan $299/month (includes unlimited users)

Key insight: There's a pricing cliff at 50+ users where Enterprise becomes cost-effective despite seeming expensive initially.

1000+ Users: Enterprise Economics

At scale, Shiftie's Enterprise plan offers exceptional value. Competitors charge per-user pricing that would cost $4,500+/month for 1000 users, while Shiftie remains at $299/month. This makes Shiftie highly attractive for large retailers, healthcare systems, and hospitality chains.

Enterprise Negotiation Tips

Multi-Year Contract Discounts

Enterprise customers can negotiate additional discounts beyond the 20% annual savings:

• 2-year contracts: 25-30% total discount
• 3-year contracts: 35-40% total discount
• 5-year contracts: Up to 45% discount

Volume Commitments

If you're planning expansion, negotiate volume tiers. Commit to adding 3+ locations within 24 months for preferential pricing on future deployments.

Custom Feature Development

Enterprise plans include custom development, but scope it carefully. One customer negotiated industry-specific compliance reporting worth $50,000 in development costs as part of their Enterprise contract.

Total Cost of Ownership Projections

12-Month Projections

Small Business (Professional Plan):

• Software: $470 (annual billing)
• Training time: $200
• Integration setup: $150
• Total Year 1: $820

Mid-Market (Business Plan):

• Software: $950 (annual billing)
• Training time: $500
• Custom integrations: $600
• Priority support: $588
• Total Year 1: $2,638

36-Month Projections

Professional Plan 3-Year TCO:

• Years 1-3 software: $1,410
• Ongoing training: $300
• System updates/maintenance: $200
• Total 3-Year: $1,910 ($53/month average)

Enterprise Plan 3-Year TCO:

• Years 1-3 software: $6,480 (with negotiated 25% discount)
• Implementation: $3,000
• Ongoing customization: $2,000
• Total 3-Year: $11,480 ($319/month average)

Verdict: Best Plan by Business Type

Startups (Under 10 Employees)

Recommendation: Professional Plan ($49/month)

Skip the Starter plan's limitations and invest in Professional for auto-scheduling and integrations that scale with growth. The $30/month premium pays for itself through time savings and reduced scheduling errors.

Scale-ups (10-50 Employees)

Recommendation: Business Plan ($99/month)

The analytics and multi-location support become crucial as you expand. API access enables custom integrations with your growing tech stack. The jump from Professional to Business delivers significant feature value for the $50 price increase.

Enterprise (100+ Employees)

Recommendation: Enterprise Plan ($299/month) with negotiation

At this scale, the unlimited users alone justify the cost. Add dedicated support, custom features, and SLA guarantees, and Enterprise becomes a bargain compared to per-user pricing models from competitors.

Final recommendation: Start with a 14-day trial on the plan tier you think fits, then monitor actual usage. Most customers find they can optimize costs by 15-25% after understanding their real usage patterns versus initial estimates.