Passpack Review (2026)Cheap Under Twenty Seats, Mobile Is New

Pricing (2026)

✓ Pricing re-verified 30 Sep 2026

Teams is $20 per user per year, paid annually, for teams of up to 20 people. Business is $4.50 per user per month, paid annually, includes everything in Teams and has a monthly option. Enterprise is a custom quote, and both paid plans carry a 28-day free trial. The gap between those two matters more than either number: Teams works out at about $1.67 a user a month, while Business at $4.50 sits inside the $3 to $8 range the mainstream managers charge.

The saving is real on Teams and largely gone above twenty people. What changed between 3 and 6 September 2026 is the feature table rather than the price: the plans page now lists TOTP and 'Mobile app for iOS' under Admin & User Functionality, the section that carries no plan exclusions, so both apply to all three plans. Plans change, so check the live price on their site before you buy.

Category context: IT & Productivity. Across the 43 tools in this category that we researched with a public US-dollar price, the median entry price is $15 a month (lowest paid plan as listed, per seat where the vendor prices per seat). Compare pricing conditions in the Software Cost Atlas →

What the price did

We read Passpack’s own pricing page on a schedule and keep every reading, so this is our record of the page. It is not a forecast, and not someone else’s summary. A change appears here only after we confirmed the new price on the page itself.

What the pricing page doesn’t say

The catch

The interface is plain, the mobile side is very new, and some users report slow support and billing hiccups. You are trading polish and a settled mobile experience for price and solid zero-knowledge encryption. Android is the concrete form of that trade. The iOS app arrived on 10 August 2026; twenty-seven days later, on 6 September 2026, there was still no Android app. Passpack's own Downloads menu offered only iOS and the browser extension, and a Google Play search for 'passpack' that day returned thirteen apps, all of them rival password managers and none of them this one.

If your team is on Android, plan as though the app does not exist, because it does not. Their own pages lag their announcements, too, though less than they did. Passpack told partners on 2 September 2026 that TOTP now works on every plan, and on 3 September the word appeared on neither the plans nor the key-features page; by 6 September the plans comparison table lists both TOTP and 'Mobile app for iOS', in the section that carries no plan exclusions.

The key-features page has not caught up: on 6 September it still listed 'Mobile & Browser Extensions' under New Features Coming Soon, four weeks after iOS shipped and with the extensions already sold on the plans page. Read the plans table rather than the newsletter, and confirm stored TOTP codes inside the 28-day trial.

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What Passpack does

Team password manager for small businesses and MSPs. Store, share and organize credentials with zero-knowledge encryption, role-based access, MFA, device registration, full audit trails and shared team vaults, at a low per-user price. An iOS app arrived in August 2026; Android is announced but not yet out.

What buyers report about Passpack

Hands-on: tested 2026-11-13Reported by buyers: Capterra, Software Advice, SoftwareReviews and Tekpon, read August 2026

Themes from the buyer-review sites listed at the foot of this page, read in August 2026. We tested Passpack ourselves on 2026-11-13, but one test is a narrow sample, so here is what other buyers report. We summarise it here because the complaints are usually the part a vendor page leaves out.

When the paid plan is worth it

Teams is $20 per user per year, paid annually, for up to twenty people, and Business is $4.50 per user per month. Re-read on 2 September 2026 on their own pricing page, unchanged from our August reading. Teams works out at about $1.67 a user a month, which is a fraction of the mainstream managers where $3 to $8 a seat is normal: for a twenty-person team that is on the order of a thousand dollars a year.

The saving sits almost entirely in that one plan, though, and it is worth knowing before you grow into the next one. Business at $4.50 a seat is inside the normal range rather than under it, so past twenty people the price stops being the reason to choose this and the trade-offs below start doing all the work. What you trade for the price is maturity rather than security, and that trade is worth taking seriously.

The interface is plain, and the mobile side is brand new: the iOS app appeared on the App Store on 10 August 2026, and when the vendor wrote to us on 2 September 2026 the Android version was still described as coming very soon. For a password manager that is not a cosmetic detail, because the tool only protects you if people actually use it, and friction on mobile is where team adoption quietly fails.

A cheaper licence that half the team routes around is more expensive than a polished one they use. So the honest test during the 28-day trial is not the feature list but adoption: put the iOS app on the phones of the two least patient people on your team and see whether they still use it in week four. If they do, the saving is real. If your team is on Android, wait until the app has actually shipped before you decide: an announced release is not a released one.

What we found running Passpack ourselves

Hands-on · 2026-11-13

The first findings are at the top of this page. The rest:

• Switching the team on opened a confirmation saying the record can then be managed by all administrators of the organisation. We confirmed and it saved.
• The Team Membership report searches by email and shows team name, team owner and user permission. A search on our own account returned no results, so the owner does not count as a member there. The Log Access report lists sign-in activity per login and offers a CSV download. We did not open the file.
• The account showed a Business plan with status Trial and no card was requested. The trial end date was not visible because the renewal date field was empty, so we could not confirm the '28 days' on the pricing page.
• The Subscription page says the contract renews automatically with the number of licences used, currently 1. We did not open the Stripe billing portal and saw no price, tax or total. The only mobile banner promoted the iPhone app. We saw no Android app offered inside the app, and did not check whether one exists elsewhere.

Claim vs. what we measured

We set a claim from Passpack's own pages next to what we saw in our test, on the plan named. The status says whether the two describe the same thing and match; it is not a verdict on the product. Confirmations are listed too.

What the vendor says	What we measured	Status	What it means if you buy
Try FREE for 28 DaysSource: our test notes, read 13 Nov 2026	Measured 2026-11-13: The account shows a Business plan with status Trial and no card was requested. The trial end date was not visible (the renewal date field was empty), so the 28 days were not confirmed.Our test, 13 Nov 2026; Business trial; subscription page viewed, billing portal not opened	Not testablePricing page claim versus the status shown in the app; no end date or day counter was seen.	Confirm the trial end date and what happens at its end before relying on 28 days.
Passpack for iPhone is on the App StoreSource: our test notes, read 13 Nov 2026	Measured 2026-11-13: The app shows a banner for the iPhone app. No Android app was offered inside the app; whether one exists elsewhere was not checked.Our test, 13 Nov 2026; Business trial; subscription page viewed, billing portal not opened	ConfirmedIn app banner only; no store pages were checked.	Teams on Android phones should check app availability separately.
Verleng mijn contract automatisch met het aantal gebruikte licenties.Source: our test notes, read 13 Nov 2026	Measured 2026-11-13: The Abonnement page says the contract renews automatically with the number of used licences, currently 1. The Stripe billing portal was not opened and no price, tax, renewal date or total was seen.Our test, 13 Nov 2026; Business trial; subscription page viewed, billing portal not opened	Not testableSubscription page wording versus an unopened billing portal; the stored cost rule has no matching checkout basis.	Check price, tax and renewal terms in the billing portal before the trial ends.

Exit test: can you take your data out?

Daan created the account and our AI assistant ran the test in Daan's browser. On 13 November 2026 the session tested Passpack on a Business trial: a made up record without any password, a multi-administrator team, sharing the record with the team, and two reports. No password was entered in this test. The test record has an empty password field, a made up username and an example web address, so no real login or credential was typed, generated or stored. The record form has the fields Recordnaam, Gebruikersnaam, E-mail, Wachtwoord (with a generator and strength meter), TOTP, Website-URL and Etiketten. The record Test: shared social media login was saved with the password left empty (Nieuw record aangemaakt) and defaults to Privé. The team Marketing (test) was created with the default member rights Kan bekijken or Kan bewerken and the team mode Privé or Multi-beheerder; Multi-beheerder was chosen (Nieuw team aangemaakt). Sharing: on the record the sharing mode must be changed first (Houd privé, Eigendom overdragen or Deel met teams met meerdere beheerders); only then the team list appears. From the Opnames tab of the team the private record could not be added. Switching on Marketing (test) in the team list opened the confirmation Instellingen voor delen updaten? Which says the record can then be managed by all administrators of the organisation, and the change was saved. This took about 6 clicks and the route was not easy to find. The Teamlidmaatschap report searches by email and shows team name, team owner and user permission; a search on the own account gave Geen resultaten gevonden, so the owner does not count as a member. The Toegang tot logboeken report lists sign in activity per login and offers a CSV download; no screenshot of it is used and its contents are not reproduced here. A departing colleague was not simulated because no second user was invited. The only app banner promotes the iPhone app; no Android app was offered inside the app. No kit records were entered. Test date: 13 Nov 2026. We describe the friction rather than score it; this is one run with synthetic records, not a verdict on Passpack.

What we checked	What we saw
Fields offered by the export dialog
Not offered in the field selector	None noted.
The exported file	We did not inspect the file, so data retention and loss remain unverified.
Awkward but not lost	Sharing a private record with a team needed about 6 clicks and a change of sharing mode first; adding the record from the team side did not work.
Export route	No export or reimport was performed; no file was downloaded or examined. The two categorised kit records were not entered; the objects tested were not kit records.
Export format	No downloaded bytes examined.
Re-importing the export	No reimport performed.
Cancelling	No cancellation or downgrade performed.

What the exit test does not show:

• Original account registration and signup screen count.
• Support, invitations to a second user, checkout, export and reimport.
• Roles, API entitlement, downgrade, cancellation and passive follow up.
• Passwords, the password generator output, TOTP, a departing colleague, teams above twenty people and Android apps.
• Session and source-reading date: 13 November 2026. Times are CET. The session started at about 17:12 CET. These are approximate tester observations, not benchmark timings. Midnight timestamps are required date anchors, not measured event times.

Kit check counts

Kit bestandsopslag 1.0.0; run passpack-2026-11-13; observed 2026-11-13.

• export / AIBM-001: Of 10 checks: 0 kept, 0 changed, 0 lost, 0 not offered, 10 not tested
• export / AIBM-002: Of 10 checks: 0 kept, 0 changed, 0 lost, 0 not offered, 10 not tested
• reimport / AIBM-001: Of 10 checks: 0 kept, 0 changed, 0 lost, 0 not offered, 10 not tested
• reimport / AIBM-002: Of 10 checks: 0 kept, 0 changed, 0 lost, 0 not offered, 10 not tested

Each record and phase uses this kit’s checks. Counts describe this run; they are not a score or a comparison between kits.

Mail in the first 14 days

Mail timeline: not measured.

Screenshots from our test (click to enlarge)

What this test does not show:

• Sign-up on a fresh account (we joined an existing one)
• Passwords, the generator output, TOTP and what a departing colleague loses
• Teams above twenty people and Android apps
• Inviting a second user, checkout, export, API use, downgrade and cancelling

Most of our reviews are researched rather than run. How we review explains which is which, and why we do not pretend otherwise.

How to actually use Passpack

Work out first whether you are under or over twenty people, because that is where the economics change. Teams is $20 per user per year for up to twenty; Business is $4.50 per user per month. That is a step of roughly 2.7 times per seat, so a team of eighteen and a team of twenty-two are looking at quite different propositions. Then spend the 28-day trial on the phone, because that is the part of this product that changed most recently.

The iOS app was published on 10 August 2026 and was already on version 1.0.1 by the 15th, with a handful of ratings behind it; the Android version was still unreleased when we checked again on 6 September 2026, twenty-seven days later, with no Play Store listing and no Android build in Passpack's own Downloads menu. So the question is no longer whether mobile exists but whether a first-generation app holds up: give it to the least technical person on your team and have them do a week of real logins from their handset before you commit anyone else.

If your team runs on Android, that test cannot be run at all yet. Be clear about the trade you are making. You are buying solid zero-knowledge security at a fraction of the mainstream managers' price, and paying for it in maturity: a plain interface, mobile apps that are weeks rather than years old, and reports of slow support and billing hiccups. For a team where cost matters more than convenience that can be exactly right, but it is a trade rather than a bargain, and the trial is where you find out which side you are on.

Plan the migration and the offboarding before you start. Check the import path from wherever your passwords live now, and check what happens to shared vaults when someone leaves: that second one is the reason teams buy a password manager in the first place.

Passpack vs 1Password, side by side

Each column shows the vendor’s own published entry price, read on the date shown. Entry prices can cover different services or units, so check what each one buys. We do not average them into a score.

Passpack →

What it costs

Teams $20 per user per year up to 20 people; Business $4.50 per user per month

Price read on

30 Sep 2026

The catch

The mobile side is very new: the iOS app arrived on 10 August 2026, and on 6 September 2026 there was still no Android app.

Best for

teams under twenty people who want zero-knowledge encryption and shared vaults at about $1.67 a seat a month, and can live with a first-generation mobile app and a plainer interface

1Password →

What it costs

Individual from $3.99/mo on annual billing ($4.99 month-to-month; $2.99 is a first-year promotion for new customers); Teams Starter Pack $24.95/mo flat for 10 members, Business $8.99 per user

Price read on

1 Oct 2026

The catch

It's the polished, category-leading pick, and it's priced like it: free and cheaper managers exist, so you're paying for the UX, integrations and business controls, not raw functionality.

Best for

teams that want the most polished, secure password manager with solid admin controls and integrations

Both names above are affiliate links: we may earn a commission if you sign up, at no extra cost to you. Neither changes what this table says.

The natural comparison is 1Password or Bitwarden: the polished-but-pricier and the generous-free-tier rivals. Weigh it against 1Password on the job you actually need done.

Visit Passpack →

Frequently asked questions

Can you export your data from Passpack?

Exit check 2026-11-13; route excerpt: No export or reimport was performed; came along (excerpts): not tested; lost (excerpts): not tested; re-import: not tested.

What does Passpack cost?

$20 per user per year for Teams, up to twenty people, and $4.50 per user per month for Business: both paid annually, both with a 28-day trial, re-read on 3 September 2026 on their own plans page and unchanged since August. Enterprise is a custom quote.

Does Passpack have mobile apps?

On iPhone, yes, since 10 August 2026, when Passpack Inc published Passpack Password Manager on the App Store; it was on version 1.0.1 with a handful of ratings when we checked on 2 September 2026, and by 6 September the plans page lists 'Mobile app for iOS' as a feature on all three plans. Android is still announced rather than out. The vendor said on 2 September 2026 that it was coming very soon; on 6 September 2026 Passpack's own Downloads menu offered only iOS and the browser extension, and a Google Play search for 'passpack' returned thirteen rival password managers and nothing from Passpack. If your team is on Android, plan as if there is no app until there is one.

Is it really that much cheaper than the big password managers?

On Teams, yes: about $1.67 a user a month against the $3 to $8 a seat the mainstream business managers charge. On Business at $4.50 that gap largely closes, so the answer depends on which plan your headcount puts you in. What you weigh against that is the smaller platform: fewer integrations and a smaller support organisation. For a team that mainly needs shared credentials with proper access control, that trade is often fine.

What should I test in the trial?

Twenty-eight days is generous, so use it on the three things that decide adoption: how credentials are shared and revoked when someone leaves, whether the browser extension behaves on the sites your team actually uses, and whether the new iOS app survives a week of real logins. Password managers fail on those details rather than on features.

Does Passpack support TOTP codes, and are the browser extensions being improved?

Both are on the plans page now, and TOTP arrived there between our readings. Passpack told its partners on 2 September 2026 that time-based one-time passwords are supported on all plans, and that a next generation of browser extensions is on the way with faster autofill and warnings about unsafe login pages. On 3 September the plans page listed Browser Extensions but not TOTP; on 6 September 2026 it lists both TOTP and 'Mobile app for iOS', in the Admin & User Functionality section, which carries no plan exclusions and therefore covers all three plans. Note this is a different row from Two-factor authentication under Security, which sits beside emergency access codes and YubiKey support and covers signing in to Passpack rather than storing one-time codes for your own logins. The key-features page still lags: on 6 September it listed 'Mobile & Browser Extensions' under New Features Coming Soon. If stored TOTP codes are why you are buying, confirm the behaviour inside the 28-day trial rather than reading it off a table.

Is this a hands-on review of Passpack?

Yes. We tested Passpack ourselves on 2026-11-13; the section above says what we tested, what we found and what we did not test, and where a figure comes from the vendor's own documentation instead. Most of our reviews are researched rather than run; we say which is which. We name what each tool is good and bad at, and we earn a commission only if you sign up, at no cost to you.

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