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the Honest Software Atlas. Reader reviews are moderated for spam only; critical ones get published too.
What we found — independently
Researched by AIBM, not supplied by the vendor. The vendor has not been involved in this page at all.
Our pricing check · re-verified 2026-09-12, read on their own pricing pagePer-seat: Solo $19, Essentials $49, Growth $109 and Scale $149 per user/mo, or $9, $35, $99 and $139 billed annually — the same twelve amounts we have now read on 23 July, 3, 11 and 14 August and 12 Sep…
What will cost you money if you skim itThe built-in calling is the draw, but call and SMS credits stack on top of the seat price — a '$99' plan can effectively cost ~$160/user once a rep dials 50+ times a day.
Cost-trap flags — each with its evidence
🪑 Per-seat pricing — Cost scales with every user you add
“(re-verified 2026-09-12, read on their own pricing page) Per-seat: Solo $19, Essentials $49, Growth $109 and Scale $149 per user/mo, or $9, $35, $99 …”
🧮 Usage-metered — Credits, overages or percentage fees on top of the subscription
“No free plan; the trial runs 14 days and close.com states no credit card is required, with $5 of calling and enrichment credits included, and the pag…”
🧩 Add-ons extra — Key features are paid add-ons on top of the plan
“The Call Assistant add-on is $50 a month per organisation plus $0.02 a minute, and additional organisations are $50 a month each, with Growth and Sca…”
Genuinely good for
inside-sales teams that live on the phone and want calling, SMS and CRM in one place
Skip it if
your sales are mostly email or self-serve — a cheaper CRM without built-in calling covers you
The honest comparisonPipedrive or HubSpot — other sales CRMs
Read our full Close review →
Source: our own researched dossier on Close, the same one behind the Honest Software Atlas and our reviews. Flags are derived from that text and each one carries the sentence it came from, so you can judge it yourself. Prices move — always check the vendor’s live pricing page before you buy.
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