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the Honest Software Atlas. Reader reviews are moderated for spam only; critical ones get published too.
What we found — independently
Researched by AIBM, not supplied by the vendor. The vendor has not been involved in this page at all.
Our pricing check · 2026Per-seat: Solo about $9, Essentials $35, Growth $99, Scale $139 per user/mo billed annually (higher monthly) (2026).
What will cost you money if you skim itThe built-in calling is the draw, but call and SMS credits stack on top of the seat price ā a '$99' plan can effectively cost ~$160/user once a rep dials 50+ times a day.
Cost-trap flags — each with its evidence
šŖ Per-seat pricing — Cost scales with every user you add
“Per-seat: Solo about $9, Essentials $35, Growth $99, Scale $139 per user/mo billed annually (higher monthly) (2026).”
š§® Usage-metered — Credits, overages or percentage fees on top of the subscription
“Call minutes, SMS and Power Dialer credits are billed separately and can meaningfully raise the real cost.”
š§© Add-ons extra — Key features are paid add-ons on top of the plan
“The built-in calling is the draw, but call and SMS credits stack on top of the seat price ā a '$99' plan can effectively cost ~$160/user once a rep dā¦”
Genuinely good for
inside-sales teams that live on the phone and want calling, SMS and CRM in one place
Skip it if
your sales are mostly email or self-serve ā a cheaper CRM without built-in calling covers you
The honest comparisonPipedrive or HubSpot — other sales CRMs
Read our full Close review →
Source: our own researched dossier on Close, the same one behind the Honest Software Atlas and our reviews. Flags are derived from that text and each one carries the sentence it came from, so you can judge it yourself. Prices move — always check the vendor’s live pricing page before you buy.
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