{
 "schema_version": "1.0",
 "id": "wrike",
 "name": "Wrike",
 "research_status": "researched",
 "vendor_domain": "wrike.com",
 "category": "Operations & Workflow",
 "task": "Projects, planning & team workflow",
 "summary": "Work management for mid-to-large teams running cross-functional projects: reporting, workflows, approvals and resource management.",
 "best_for": "mid-to-large teams running complex, cross-functional projects that need robust reporting, workflows and resource management",
 "skip_if": "you're a small team that just wants a simple kanban board: a lighter tool is faster to adopt and cheaper",
 "honest_knock": "It's powerful and scales to complex, cross-team portfolios, but that power brings a learning curve and a per-seat cost that climbs: small teams often find it heavier than they need next to a simpler board tool.",
 "pricing": {
  "status": "public",
  "entry_price": "$10",
  "entry_price_terms": "per user a month, for 2 to 15 users",
  "from_price_usd_month": 10.0,
  "plans": null,
  "plans_source": null,
  "notes": "(price re-verified 2026-09-25) A permanent free plan at $0 per user, with no user cap named on the plan card; Team $10 per user a month for 2 to 15 users; Business $25 per user a month for 5 to 200 users. Pinnacle and Apex publish no amount at all — both carry only a Contact us button and the line \"Connect with us for pricing\". Business and every tier above it is sold as an annual subscription only. Seats are bought in blocks: groups of five up to 30 seats, groups of 10 from 30 to 100, groups of 25 above 100. Self-service checkout covers Team and Business up to 15 users with no add-ons; beyond that the purchase goes through a Wrike representative. All prices are listed in US dollars and exclude local taxes.",
  "verified_at": "2026-09-25",
  "source_url": null,
  "schema_offer": null,
  "source_quotes": [
   {
    "field": "free_trial",
    "plan": null,
    "quote": "free two-week trial",
    "source_url": "https://www.wrike.com/free-trial/",
    "read_on": "2026-10-25"
   }
  ],
  "recent_change": null,
  "price_history": {
   "status": "stable",
   "tracked_since": "2026-08-08",
   "last_read": "2026-11-09",
   "read_days": 11,
   "stable": {
    "since": "2026-08-08",
    "until": "2026-11-09",
    "reads": 11,
    "days": 93
   },
   "changes": [],
   "method": "Stable = every amount on the vendor's pricing page identical across >= 3 of our reads over >= 30 days. A change is listed only after we confirmed the new price on the page, with a verbatim quote. Differences in raw readings are never published on their own."
  }
 },
 "free_plan": true,
 "free_plan_evidence": "(price re-verified 2026-09-25) A permanent free plan at $0 per user, with no user cap named on the plan card; Team $10 per user a month for 2 to 15 users; Business $25 per user a month for 5 to 200 users.",
 "cost_traps": [
  {
   "id": "per_seat",
   "label": "Per-seat pricing",
   "evidence": "(price re-verified 2026-09-25) A permanent free plan at $0 per user, with no user cap named on the plan card; Team $10 per user a month for 2 to 15 users; Business $25 per user a month for 5 to 200 users.",
   "verified_at": "2026-09-25",
   "source_url": null
  }
 ],
 "compare_with": {
  "name": "Asana or monday.com",
  "why": "other project-management platforms"
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/wrike.json",
  "review": "https://aibuildermarketplace.com/b2b/wrike-review/",
  "marketplace": "https://aibuildermarketplace.com/marketplace/wrike/",
  "vendor_site": "https://wrike.com"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://get.wrike.com/qt81vit0326j",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Plan-by-plan prices are not structured in this record yet; pricing.notes has the full text.",
  "Data export tested on 2026-10-29; contract terms not researched. Scope and untested export routes are listed in measured.exit_test.",
  "Being verified: refund terms are not yet matched to a verbatim line on the vendor's own pages. Not matched does not mean there is none.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product."
 ],
 "verification": {
  "price": "read",
  "free_trial": "quoted",
  "refund": "being_verified"
 },
 "status_page": null,
 "measured": {
  "roles": {
   "status": "viewer_exists_cost_unknown",
   "plan": "14-day Pinnacle trial",
   "route": "Invite > User type; no invitation sent.",
   "quote": {
    "text": "Viewer — Can only comment",
    "source_url": "https://www.wrike.com/free-trial/",
    "observed_at": "2026-10-29T10:00:00+01:00"
   },
   "evidence": [
    "bewijs/04-rollenlijst.jpg"
   ],
   "role_names": [
    "Admin",
    "Regular User",
    "External User",
    "Contributor",
    "Viewer"
   ],
   "viewer_roles": [
    "Viewer"
   ],
   "default_role": "Regular User"
  },
  "api_access": {
   "status": "available_on_tested_plan",
   "plan": "14-day Pinnacle trial",
   "route": "App console > My apps; no app/token created or call.",
   "quote": {
    "text": "Create new app",
    "source_url": "https://app-eu.wrike.com/appconsole.htm#api",
    "observed_at": "2026-10-29T10:00:00+01:00"
   },
   "evidence": [
    "bewijs/11-api-appconsole.jpg"
   ]
  },
  "downgrade": {
   "status": "self_service",
   "plan": "14-day Pinnacle trial",
   "route": "Choose your plan > Free-plan link; not followed or confirmed.",
   "quote": {
    "text": "Not ready for a paid plan? Get the Free plan with basic features.",
    "source_url": "https://www.wrike.com/free-trial/",
    "observed_at": "2026-10-29T10:00:00+01:00"
   },
   "evidence": [
    "bewijs/08-plannen-free-plan-link.jpg"
   ]
  },
  "support": null,
  "onboarding": null,
  "inbox": {
   "timeline": {
    "signup_at": null,
    "messages": [
     {
      "received_at": "2026-10-29T08:53:22Z",
      "sender_name": "Wrike team",
      "sender_domain": "app-eu.wrike.com",
      "subject": "Welcome to Wrike! Confirm your email",
      "folder": "inbox",
      "offer": null
     },
     {
      "received_at": "2026-10-29T09:15:01Z",
      "sender_name": "Wrike team",
      "sender_domain": "team.wrike.com",
      "subject": "15 mins Wrike discussion",
      "folder": "inbox",
      "offer": null
     },
     {
      "received_at": "2026-10-29T10:30:42Z",
      "sender_name": "Wrike team",
      "sender_domain": "team.wrike.com",
      "subject": "Welcome to your Wrike trial!",
      "folder": "inbox",
      "offer": null
     },
     {
      "received_at": "2026-10-31T09:15:07Z",
      "sender_name": "Wrike team",
      "sender_domain": "app-eu.wrike.com",
      "subject": "Still thinking it over?",
      "folder": "inbox",
      "offer": null
     },
     {
      "received_at": "2026-11-01T09:06:37Z",
      "sender_name": "Wrike team",
      "sender_domain": "app-eu.wrike.com",
      "subject": "[AI] First task",
      "folder": "inbox",
      "offer": null
     },
     {
      "received_at": "2026-11-02T08:02:30Z",
      "sender_name": "Wrike team",
      "sender_domain": "team.wrike.com",
      "subject": "How to manage a project in Wrike",
      "folder": "inbox",
      "offer": null
     },
     {
      "received_at": "2026-11-02T15:45:17Z",
      "sender_name": "Wrike team",
      "sender_domain": "app-eu.wrike.com",
      "subject": "Automation Bot @mentioned you",
      "folder": "inbox",
      "offer": null
     },
     {
      "received_at": "2026-11-03T08:02:49Z",
      "sender_name": "Wrike team",
      "sender_domain": "team.wrike.com",
      "subject": "Meet Wrike’s suite of collaboration features",
      "folder": "inbox",
      "offer": null
     },
     {
      "received_at": "2026-11-04T08:03:11Z",
      "sender_name": "Wrike team",
      "sender_domain": "team.wrike.com",
      "subject": "Wrike request forms: Standardize your work intake",
      "folder": "inbox",
      "offer": null
     },
     {
      "received_at": "2026-11-04T08:06:37Z",
      "sender_name": "Wrike team",
      "sender_domain": "app-eu.wrike.com",
      "subject": "[AI] Second task",
      "folder": "inbox",
      "offer": null
     },
     {
      "received_at": "2026-11-05T15:45:16Z",
      "sender_name": "Wrike team",
      "sender_domain": "app-eu.wrike.com",
      "subject": "Automation Bot @mentioned you",
      "folder": "inbox",
      "offer": null
     },
     {
      "received_at": "2026-11-06T08:03:00Z",
      "sender_name": "Wrike team",
      "sender_domain": "team.wrike.com",
      "subject": "Manage workloads and balance team capacity in Wrike",
      "folder": "inbox",
      "offer": null
     },
     {
      "received_at": "2026-11-09T08:02:44Z",
      "sender_name": "Wrike team",
      "sender_domain": "team.wrike.com",
      "subject": "How to connect your existing tech stack to Wrike",
      "folder": "inbox",
      "offer": null
     },
     {
      "received_at": "2026-11-09T08:06:40Z",
      "sender_name": "Wrike team",
      "sender_domain": "app-eu.wrike.com",
      "subject": "[AI] Third task",
      "folder": "inbox",
      "offer": null
     },
     {
      "received_at": "2026-11-10T08:02:41Z",
      "sender_name": "Wrike team",
      "sender_domain": "team.wrike.com",
      "subject": "Meet Wrike’s AI Risk Prediction",
      "folder": "inbox",
      "offer": null
     },
     {
      "received_at": "2026-11-10T15:45:13Z",
      "sender_name": "Wrike team",
      "sender_domain": "app-eu.wrike.com",
      "subject": "Automation Bot @mentioned you",
      "folder": "inbox",
      "offer": null
     },
     {
      "received_at": "2026-11-11T08:02:28Z",
      "sender_name": "Wrike team",
      "sender_domain": "team.wrike.com",
      "subject": "The 4 Wrike reports PMOs use to tie work to goals",
      "folder": "inbox",
      "offer": null
     }
    ]
   },
   "window_start": "2026-10-28T23:00:00Z",
   "window_end": "2026-11-11T23:00:00Z",
   "window_days": 14,
   "time_basis": "signup_date_midnight_Europe_Amsterdam",
   "status": "complete",
   "observed_at": "2026-11-14T02:18:01.684697Z",
   "counts": {
    "transactional": 1,
    "onboarding_tips": 3,
    "sales_upsell": 0,
    "personal_looking_sales": 0
   },
   "first_sales_email_hours": null,
   "has_list_unsubscribe": true,
   "uncertain": 13,
   "after_cancel": {
    "status": "not_tested"
   },
   "after_deletion": {
    "status": "not_tested"
   },
   "after_unsubscribe": {
    "status": "not_tested"
   }
  },
  "invites": {
   "status": "not_tested",
   "default_on": "not_tested",
   "plus_accepted": "not_tested",
   "invitee_can_unsubscribe": "not_tested",
   "address_book_requested": "not_tested",
   "workspace_requested": "not_tested"
  },
  "entry_exit": {
   "signup": {
    "screens": "not_tested",
    "card_required": "not_tested",
    "call_required": "not_tested",
    "observed_on": null,
    "evidence_url": null
   },
   "cancel": {
    "screens": "not_tested",
    "call_required": "not_tested",
    "observed_on": null,
    "evidence_url": null
   }
  },
  "tested_on": "2026-10-29",
  "tested_by": "Our team; actor, account and scope are documented in the review.",
  "review_url": "https://aibuildermarketplace.com/b2b/wrike-review/",
  "method": [
   "Created a project with two made-up tasks, descriptions and attachments",
   "Added a custom text field and filled it in",
   "Exported the project to Excel",
   "Opened the Team checkout and stopped at the card form"
  ],
  "claims": [
   {
    "claim": "free two-week trial",
    "claim_source": "https://www.wrike.com/free-trial/",
    "claim_read_on": "2026-10-25",
    "observed": "Welcome offers a free 14-day Pinnacle trial, up to 25 team members during the trial and a Free-plan option afterward. Pinnacle has custom pricing; no Pinnacle price was measured.",
    "observed_on": "2026-10-29",
    "evidence": {
     "label": "Our test observations",
     "url": "https://aibuildermarketplace.com/b2b/wrike-review/#claim-vs-measured"
    },
    "plan": "14-day Pinnacle trial",
    "comparability": "Trial length and trial plan read in the app on the day of sign-up; this row compares terms, not prices.",
    "status": "confirmed",
    "buying_consequence": "Initial trial length matches, but trial features are the highest plan, not the Team checkout plan.",
    "buyer_direction": null,
    "claim_changed_on": null
   },
   {
    "claim": "$10 user / month billed yearly",
    "claim_source": "https://www.wrike.com/free-trial/",
    "claim_read_on": "2026-10-29",
    "observed": "Team checkout: 2 users minimum, Annual billing preselected; $240 per year, before tax. The page also lists $14 billed monthly rather than the $10 annual-billed monthly equivalent.",
    "observed_on": "2026-10-29",
    "evidence": {
     "label": "Our test observations",
     "url": "https://aibuildermarketplace.com/b2b/wrike-review/#claim-vs-measured"
    },
    "plan": "14-day Pinnacle trial",
    "comparability": "Observed in-app plan/term/currency compared; no matching product cost rule. Trial context and paid checkout are separate; final tax-inclusive price unknown.",
    "status": "confirmed",
    "buying_consequence": "The annual-billed price matches. Budget the annual commitment; tax and the final tax-inclusive amount remain unknown.",
    "buyer_direction": null,
    "claim_changed_on": "2026-10-29"
   }
  ],
  "exit_test": {
   "run_date": "2026-10-29",
   "what": "Exported the two manually entered test tasks to Excel.",
   "first_import": null,
   "file_inspected": true,
   "reimport_tested": false,
   "awkward": "The first custom-field value required clicking another cell and reloading before it appeared. Folder exports as a slash rather than the project name.",
   "friction": {
    "export_route": "Table menu > Export project to Excel > all tasks.",
    "format": "XLSX, Tasks worksheet, with both test tasks.",
    "reimport": "Reimport/update by native ID was not tested.",
    "cancellation": "Choose your plan offers a Free-plan link. No plan change or cancellation was confirmed."
   },
   "not_tested": [
    "Reimport and export after trial expiry.",
    "Actual cancellation and deletion.",
    "Fields not entered in the documented subset."
   ],
   "came_along": [
    "Both task titles, status mappings and the custom text field are retained. Unicode and the original description text survive."
   ],
   "lost": [
    "No attachment bytes, filenames or native task IDs are present in the export. Key is a row number.",
    "Descriptions have an additional trailing newline, so they are not byte-for-byte identical."
   ],
   "note": "A check of this export route with synthetic records, on the account and date stated. Re-importing the export was not tested. Friction is described, not scored; this is not a verdict on the product.",
   "evidence_url": "https://aibuildermarketplace.com/b2b/wrike-review/#exit-test"
  },
  "facts": {
   "trial_requires_card": {
    "value": "not_tested",
    "basis": "No explicit observation in the public evidence.",
    "observed_on": "2026-10-29",
    "evidence_url": "https://aibuildermarketplace.com/b2b/wrike-review/#hands-on"
   },
   "trial_duration_confirmed": {
    "value": "not_tested",
    "basis": "No explicit observation in the public evidence.",
    "observed_on": "2026-10-29",
    "evidence_url": "https://aibuildermarketplace.com/b2b/wrike-review/#hands-on"
   },
   "export_file_inspected": {
    "value": true,
    "basis": "Exported the two manually entered test tasks to Excel. A check of this export route with synthetic records, on the account and date stated. Re-importing the export was not tested. Friction is described, not scored; this is not a verdict on the product.",
    "observed_on": "2026-10-29",
    "evidence_url": "https://aibuildermarketplace.com/b2b/wrike-review/#exit-test"
   },
   "export_reimport_tested": {
    "value": false,
    "basis": "Exported the two manually entered test tasks to Excel. A check of this export route with synthetic records, on the account and date stated. Re-importing the export was not tested. Friction is described, not scored; this is not a verdict on the product.",
    "observed_on": "2026-10-29",
    "evidence_url": "https://aibuildermarketplace.com/b2b/wrike-review/#exit-test"
   },
   "export_direct_download": {
    "value": "not_tested",
    "basis": "No explicit observation in the public evidence.",
    "observed_on": "2026-10-29",
    "evidence_url": "https://aibuildermarketplace.com/b2b/wrike-review/#hands-on"
   },
   "marketing_emails_14d": {
    "value": "not_tested",
    "basis": "No complete unambiguous 14-day inbox observation available.",
    "observed_on": "2026-11-14",
    "evidence_url": null
   }
  }
 },
 "task_evidence": {
  "structured_checks": [],
  "sessions": [
   {
    "source": "session",
    "product_name": "Wrike",
    "product_id": "wrike",
    "run_date": "2026-10-29",
    "session_type": "hands_on",
    "what": "Tested by our team on 29 October 2026 on the free trial: Daan created the account and our AI assistant ran the test in Daan's browser. We created a project with two made-up tasks, a custom field and two attachments, exported it to Excel and opened the Team checkout without entering a card.",
    "findings": [
     "The trial is a 'free 14-day Pinnacle trial', Wrike's top plan, which has no listed price. It says you can 'continue on our Free plan' afterwards. The workspace came with a sample project already filled in.",
     "Two tasks with a description and an attachment each took a few minutes. A custom text field was easy to add, but the value for the first row only stuck after clicking another cell and reloading.",
     "The Excel export kept task names with accents, statuses, descriptions with quotes and line breaks, and the custom field. It did not include the attachments or Wrike's own task IDs; the Key column is just a row number.",
     "The Team checkout started at 2 users with annual billing preselected: '$240 per year, before tax', which is the $10 per user a month annual price. The monthly price is $14 per user.",
     "The invite dialog offers Admin, Regular User (preselected), External User, Contributor and Viewer. The plans page has a 'Get the Free plan' link, and the API app console is open in the trial."
    ],
    "not_tested": [
     "Tax on the Team checkout",
     "What the Free plan keeps after the Pinnacle trial ends",
     "Importing the Excel file back",
     "Contacting support"
    ],
    "report": null,
    "disclosure": null,
    "evidence_status": null,
    "result": "reported",
    "note": "Findings as written up after the session; no pass/fail per task was scored.",
    "claim_checks": [
     {
      "claim": "free two-week trial",
      "claim_source": "https://www.wrike.com/free-trial/",
      "claim_read_on": "2026-10-25",
      "observed": "Welcome offers a free 14-day Pinnacle trial, up to 25 team members during the trial and a Free-plan option afterward. Pinnacle has custom pricing; no Pinnacle price was measured.",
      "observed_on": "2026-10-29",
      "evidence": {
       "label": "Our test observations",
       "url": "https://aibuildermarketplace.com/b2b/wrike-review/#claim-vs-measured"
      },
      "plan": "14-day Pinnacle trial",
      "comparability": "Trial length and trial plan read in the app on the day of sign-up; this row compares terms, not prices.",
      "status": "confirmed",
      "buying_consequence": "Initial trial length matches, but trial features are the highest plan, not the Team checkout plan.",
      "buyer_direction": null,
      "claim_changed_on": null
     },
     {
      "claim": "$10 user / month billed yearly",
      "claim_source": "https://www.wrike.com/free-trial/",
      "claim_read_on": "2026-10-29",
      "observed": "Team checkout: 2 users minimum, Annual billing preselected; $240 per year, before tax. The page also lists $14 billed monthly rather than the $10 annual-billed monthly equivalent.",
      "observed_on": "2026-10-29",
      "evidence": {
       "label": "Our test observations",
       "url": "https://aibuildermarketplace.com/b2b/wrike-review/#claim-vs-measured"
      },
      "plan": "14-day Pinnacle trial",
      "comparability": "Observed in-app plan/term/currency compared; no matching product cost rule. Trial context and paid checkout are separate; final tax-inclusive price unknown.",
      "status": "confirmed",
      "buying_consequence": "The annual-billed price matches. Budget the annual commitment; tax and the final tax-inclusive amount remain unknown.",
      "buyer_direction": null,
      "claim_changed_on": "2026-10-29"
     }
    ],
    "claim_checks_note": "A vendor claim (quoted, with source and read date) set against what we observed in this session on the plan stated. status is confirmed, contradicted, not_comparable, not_testable or out_of_date; it is not a score of the product.",
    "exit_test": {
     "run_date": "2026-10-29",
     "what": "Exported the two manually entered test tasks to Excel.",
     "first_import": null,
     "file_inspected": true,
     "reimport_tested": false,
     "awkward": "The first custom-field value required clicking another cell and reloading before it appeared. Folder exports as a slash rather than the project name.",
     "friction": {
      "export_route": "Table menu > Export project to Excel > all tasks.",
      "format": "XLSX, Tasks worksheet, with both test tasks.",
      "reimport": "Reimport/update by native ID was not tested.",
      "cancellation": "Choose your plan offers a Free-plan link. No plan change or cancellation was confirmed."
     },
     "not_tested": [
      "Reimport and export after trial expiry.",
      "Actual cancellation and deletion.",
      "Fields not entered in the documented subset."
     ],
     "came_along": [
      "Both task titles, status mappings and the custom text field are retained. Unicode and the original description text survive."
     ],
     "lost": [
      "No attachment bytes, filenames or native task IDs are present in the export. Key is a row number.",
      "Descriptions have an additional trailing newline, so they are not byte-for-byte identical."
     ],
     "note": "A check of this export route with synthetic records, on the account and date stated. Re-importing the export was not tested. Friction is described, not scored; this is not a verdict on the product."
    },
    "in_catalog": true
   }
  ]
 },
 "open_questions": [
  {
   "question_id": "wrike:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "wrike:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "wrike:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "wrike:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": {
   "what": "Query projects, manage tasks and navigate folders from Claude, ChatGPT, Copilot or Cursor.",
   "plan": "Not stated in their own documentation.",
   "status": "v2 in beta",
   "source": "https://developers.wrike.com/docs/wrike-mcp-server-overview",
   "checked": "2026-07-28",
   "note": "The vendor's own MCP server, from our MCP research; it works with your own account at the vendor."
  },
  "agent_checkout": {
   "status": "not_found",
   "detail": "No explicit support for purchases by AI agents on the vendor's own pages.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 }
}