{
 "schema_version": "1.0",
 "id": "weave",
 "name": "Weave",
 "research_status": "researched",
 "vendor_domain": "getweave.com",
 "category": "Communication & Voice",
 "task": "A business phone system",
 "summary": "Phone, texting, payments and reviews unified for the front desk, tuned to dental, optometry and small healthcare practices. Get the all-in number in writing.",
 "best_for": "dental, optometry and small healthcare practices that want phone, texting, payments and reviews unified for the front desk",
 "skip_if": "you're outside healthcare/practice verticals, or you're a single small office where a simple VoIP line and a separate review tool cost far less",
 "honest_knock": "Two honest cautions. The $199 base is a floor: the scheduling-and-recall workflow most practices buy Weave for sits in the $149 Coordinate bundle, the AI Receptionist is priced only after you hand over an email, and setup fees and per-location terms are not printed, so get the whole order form in writing. And it's deeply tuned for healthcare and appointment-based practices; a general small business will find much of the workflow assumes a front desk and a patient schedule.",
 "pricing": {
  "status": "public",
  "entry_price": "$199",
  "entry_price_terms": "a month",
  "from_price_usd_month": 199.0,
  "plans": null,
  "plans_source": null,
  "notes": "Weave's plans page (getweave.com/plans, read 13 October 2026) is now a configurator: the base plan starts at $199 a month, and two pre-built bundles cost $149 a month each — Coordinate (online scheduling, digital forms, reminders and follow-ups, appointment confirmations, recall and reactivation) and Attract (reviews, Text Connect, email marketing with 10,000 emails, bulk texting with 5,000 texts). The AI Receptionist (messaging, or voice plus messaging) is in early access and, like the final configured price, is shown only after you submit an email. No long-term contract is required; year-long contracts are discounted. No free trial of the full platform. The page does not print a setup fee or say whether the price is per location; practice owners' reports of a one-time setup fee of about $750 and all-in costs of $400 to $700 a location are third-party, not Weave's figures.",
  "verified_at": "2026-10-13",
  "source_url": null,
  "schema_offer": null,
  "source_quotes": null,
  "recent_change": null
 },
 "free_plan": false,
 "free_plan_evidence": null,
 "cost_traps": [],
 "compare_with": {
  "name": "Podium or a standalone VoIP plus review tool",
  "why": "Podium is a close communications peer; a DIY stack is cheaper but less integrated — weigh the all-in quoted cost"
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/weave.json",
  "review": "https://zerotouchsupport.com/weave-review.html",
  "marketplace": "https://aibuildermarketplace.com/marketplace/weave/",
  "vendor_site": "https://getweave.com"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://partnerstack.getweave.com/6ofmdour3p3q",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Plan-by-plan prices are not structured in this record yet; pricing.notes has the full text.",
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "Being verified: free trial and refund terms are not yet matched to a verbatim line on the vendor's own pages. Not matched does not mean there is none.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "verification": {
  "price": "read",
  "free_trial": "being_verified",
  "refund": "being_verified"
 },
 "status_page": null,
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "weave:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "weave:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "weave:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "weave:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_checked",
   "detail": "We could not read the vendor's pages as plain HTML.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 },
 "task_scope": {
  "scope": "business_phone",
  "label": "Business phone system",
  "why": "Phone, texting, payments and reviews unified for the front desk, tuned to dental, optometry and small healthcare practices.",
  "source": "our dossier",
  "phrases": [
   "business phone",
   "business phone system",
   "phone system",
   "voip",
   "cloud phone",
   "virtual number",
   "virtual phone number",
   "business number",
   "toll free number",
   "call center",
   "call centre",
   "dialer",
   "phone line"
  ]
 }
}
