{
 "schema_version": "1.0",
 "id": "upsell-com",
 "name": "Upsell.com",
 "research_status": "researched",
 "vendor_domain": "upsell.com",
 "category": "Growth & Revenue",
 "task": "E-commerce growth",
 "summary": "Shopify upsell app, formerly ReConvert: AI-driven cart, checkout and post-purchase upsell and cross-sell funnels, frequently-bought-together and product page recommendations, A/B testing and analytics with segmentation.",
 "best_for": "shopify merchants who want one funnel covering product page, cart, post-purchase and thank-you offers with AI recommendations and A/B testing, and who are either under 2,000 orders a month — where the whole feature set costs $9.99 — or well past it, where $199 buys priority support rather than more product",
 "skip_if": "you are close to 2,000 orders a month, because the next rung is $199 and there is nothing between the two — or you are not on Shopify Plus and were buying this for the checkout upsells, which stay closed to you",
 "honest_knock": "The ladder is public now, and that removes the complaint we had in September, but it leaves a cliff where the old one had a gap. Growth covers you to 2,000 orders a month for $9.99. The next rung is Scale at $199. There is nothing in between, so the store that grows from 1,900 orders to 2,100 does not pay a little more — it pays twenty times more, for a feature set the vendor says is identical on every plan. What Scale actually buys at that price is priority chat, guided onboarding and earlier access to features. The page also argues with itself in two places: the Scale card says billed monthly while the comparison table one screen below says Scale is annual only, and the Growth card is headed FREE above a volume list running to 2,000 orders while the Shopify listing charges $9.99 from the 51st. And checkout upsells are still Shopify Plus only, so on a standard Shopify plan the checkout stage of the funnel you are buying stays shut.",
 "pricing": {
  "status": "public",
  "entry_price": "$9.99",
  "entry_price_terms": "Growth · per month from the 51st order or $51 of upsell revenue up to 2,000 a month",
  "from_price_usd_month": 9.99,
  "plans": [
   {
    "name": "Free",
    "price": "Free",
    "includes": "up to 50 monthly store orders or $50 of upsell revenue"
   },
   {
    "name": "Growth",
    "price": "$9.99 a month",
    "includes": "from 51 orders or $51 of upsell revenue, up to 2,000"
   },
   {
    "name": "Scale",
    "price": "$199 a month, or $149 a month billed annually",
    "includes": "up to 10,000 orders"
   },
   {
    "name": "Elite",
    "price": "$499 a month, or $399 a month billed annually",
    "includes": "up to 20,000 orders"
   },
   {
    "name": "Enterprise",
    "price": "no published price",
    "includes": "above 20,000 orders, one invoice across multiple stores"
   }
  ],
  "plans_source": "summarised from pricing.notes; every plan name and amount appears verbatim in those notes",
  "notes": "(prices re-verified 2026-09-19 on upsell.com/pricing and on the Shopify listing apps.shopify.com/reconvert-upsell-cross-sell; both now show the same ladder, which replaces the $4.99/$9.99/$19.99 tiers we recorded on 2 September) Billed in USD. Every tier carries the same feature set — the vendor's own comparison says so in as many words, \"Every feature is included on every plan. Tiers differ by order volume and support\" — so you are buying volume and support, not features. Free: up to 50 monthly store orders or $50 of upsell revenue, whichever is hit first. Growth $9.99 a month: from 51 orders or $51 of upsell revenue, up to 2,000. Scale $199 a month, or $149 a month billed annually, up to 10,000. Elite $499 a month, or $399 a month billed annually, up to 20,000. Enterprise is quote-only above 20,000 and adds one invoice across multiple stores. The annual saving is 25% on both paid tiers; the Shopify listing renders it as \"$149/year and save 94%\", which is its own arithmetic and not what the vendor's page says. Two contradictions on upsell.com/pricing itself: the Scale card says \"Billed monthly\" while the comparison table one screen below says Scale is billed \"Annual only\", and the Growth card is labelled FREE above a volume list that runs to 2,000 orders, while the listing prices anything from the 51st order at $9.99. A 14-day free trial is offered on each paid tier. Checkout upsells remain Shopify Plus only.",
  "verified_at": "2026-09-19",
  "source_url": "https://upsell.com/pricing"
 },
 "free_plan": true,
 "free_plan_evidence": "Free: up to 50 monthly store orders or $50 of upsell revenue, whichever is hit first.",
 "cost_traps": [
  {
   "id": "usage_metered",
   "label": "Usage-metered",
   "evidence": "meter: unit · orders or upsell revenue per month",
   "verified_at": "2026-09-19",
   "source_url": "https://upsell.com/pricing"
  }
 ],
 "compare_with": {
  "name": "AfterSell",
  "why": "Both cover the post-purchase and checkout upsell ground on Shopify, and AfterSell publishes what it costs across its whole range. Upsell.com, formerly ReConvert, publishes only its bottom three rungs — $4.99, $9.99 and $19.99, stopping at 200 orders a month — and refers everything above that to a pricing table the app page does not show. On features the two are close enough that for a growing store the deciding factor is the one thing Upsell.com will not put on the page: what it charges once you are actually busy."
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/upsell-com.json",
  "review": "https://aibuildermarketplace.com/b2b/upsell-com-review/",
  "marketplace": "https://aibuildermarketplace.com/marketplace/upsell-com/",
  "vendor_site": "https://upsell.com"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://platform.shoffi.app/r/rl_PjwDj0Cq",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "upsell-com:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "upsell-com:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "upsell-com:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "upsell-com:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_found",
   "detail": "No explicit support for purchases by AI agents on the vendor's own pages.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 }
}