{
 "schema_version": "1.0",
 "id": "truereview",
 "name": "TrueReview",
 "research_status": "researched",
 "vendor_domain": "truereview.co",
 "category": "Growth & Revenue",
 "task": "SEO, content & landing pages",
 "summary": "Review management for local businesses: SMS and email review requests, Google review monitoring and replies, AI response suggestions and multi-location plans.",
 "best_for": "local businesses that want to send review requests by SMS and email, watch their Google reviews and answer them from one dashboard, with up to five locations on one Premium plan",
 "skip_if": "most of your customers are outside the US and Canada and you need SMS requests; or you run many locations and the monthly per-location add-ons on top of Premium outgrow your budget",
 "honest_knock": "The yearly discount is steep but the terms make every payment non-refundable, and the trial needs a credit card. Starter is a single user with five AI reply suggestions a month, unused requests expire each month, and SMS works only in the US and Canada after verification.",
 "pricing": {
  "status": "public",
  "entry_price": "$49",
  "entry_price_terms": "Starter · billed monthly",
  "from_price_usd_month": 49.0,
  "plans": null,
  "plans_source": null,
  "notes": "(read 2026-10-15 on truereview.co/pricing with the Monthly and Yearly toggles, and on its help-centre price list for request add-ons) TrueReview has three plans. Starter is $49 a month, or $29 a month on a yearly plan ($348 a year); Small Business $99, or $59 yearly ($708); Premium $299, or $179 yearly ($2,148). The base plan cards show a dollar sign without a currency code; the add-on price list is labelled USD. Premium includes five locations; more are sold per location per month, $39 each for the first ten extra, then $35, $32 and $29 from the 31st, and add-on locations are billed monthly even when the plan is yearly. Extra review requests are sold as recurring packs, from $12 a month for 100 to $600 a month for 10,000; one-time purchases are billed at the default price without those discounts. The free trial lasts 14 days with up to 250 SMS and email requests, and the terms say all accounts require a valid credit card. Monthly and annual payments are non-refundable under the terms, and you must cancel at least 24 hours before renewal.",
  "verified_at": "2026-10-15",
  "source_url": "https://www.truereview.co/pricing",
  "schema_offer": {
   "price": 49.0,
   "currency": "USD",
   "description": "Starter, billed monthly; $29 a month billed yearly ($348 a year); Small Business $99 a month or $59 billed yearly ($708); Premium $299 a month or $179 billed yearly ($2,148) with 5 locations included; extra Premium locations $39 to $29 a month each, billed monthly; the base plan cards show $ without a currency code. Read on the vendor's own pricing page on 2026-10-15.",
   "page": "https://marketingandsalessoftware.com/truereview-review.html"
  },
  "source_quotes": [
   {
    "field": "price",
    "plan": "Premium",
    "quote": "$299 Per month billed monthly",
    "source_url": "https://www.truereview.co/pricing",
    "read_on": "2026-10-15"
   },
   {
    "field": "price",
    "plan": "Starter",
    "quote": "$49 Per month billed monthly",
    "source_url": "https://www.truereview.co/pricing",
    "read_on": "2026-10-15"
   },
   {
    "field": "price",
    "plan": "Small Business",
    "quote": "$99 Per month billed monthly",
    "source_url": "https://www.truereview.co/pricing",
    "read_on": "2026-10-15"
   },
   {
    "field": "free_trial",
    "plan": null,
    "quote": "Send up to 250 SMS and email review requests at no cost during your 14-day trial.",
    "source_url": "https://www.truereview.co/pricing",
    "read_on": "2026-10-15"
   },
   {
    "field": "refund",
    "plan": null,
    "quote": "all monthly and annual payments are non-refundable.",
    "source_url": "https://www.truereview.co/legal/terms-of-service",
    "read_on": "2026-10-15"
   }
  ]
 },
 "free_plan": false,
 "free_plan_evidence": null,
 "cost_traps": [
  {
   "id": "addons_extra",
   "label": "Key features are paid add-ons",
   "evidence": "Premium includes five locations; more are sold per location per month, $39 each for the first ten extra, then $35, $32 and $29 from the 31st, and add-on locations are billed monthly even when the plan is yearly.",
   "verified_at": "2026-10-15",
   "source_url": "https://www.truereview.co/pricing"
  }
 ],
 "compare_with": {
  "name": "NiceJob",
  "why": "NiceJob is in our dossiers too and covers the same job of asking customers for reviews: when we read it on 13 October 2026 Starter was $75 a month and Pro $125. TrueReview starts lower, $49 a month or $29 on a yearly plan, but meters its plans in review requests (250 on Starter). Compare what your monthly request volume costs on each, not the entry price."
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/truereview.json",
  "review": "https://marketingandsalessoftware.com/truereview-review.html",
  "marketplace": "https://aibuildermarketplace.com/marketplace/truereview/",
  "vendor_site": "https://truereview.co"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://truereview.co/?red=aibuil",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Plan-by-plan prices are not structured in this record yet; pricing.notes has the full text.",
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "verification": {
  "price": "quoted",
  "free_trial": "quoted",
  "refund": "quoted"
 },
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "truereview:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "truereview:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "truereview:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "truereview:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_checked",
   "detail": "We could not read the vendor's pages as plain HTML.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 }
}