{
 "schema_version": "1.0",
 "id": "trainual",
 "name": "Trainual",
 "research_status": "researched",
 "vendor_domain": "trainual.com",
 "category": "Operations & Workflow",
 "task": "SOPs, training & processes",
 "summary": "Documents SOPs and runs new-hire onboarding, with AI that drafts and updates training docs from your own account context.",
 "best_for": "growing teams (roughly 10+ staff) that need to document SOPs and onboard new hires consistently instead of training by osmosis",
 "skip_if": "you're a team of two or three — a well-organized Notion or Google Doc captures your processes without the seat-band pricing",
 "honest_knock": "You cannot find out what it costs without booking a demo. All four plans — Core, Pro, Premium and Enterprise — are quote-gated, and the single number the pricing page publishes is the one-time implementation fee of $1,000. The same page answers the sizing question plainly, best suited for companies with 25 to 1000 employees, so a small team is being told twice that it is not the buyer here: once by the fit range and once by a setup fee that arrives before the subscription does. Under a handful of staff, a shared doc may do.",
 "pricing": {
  "status": "quote_only",
  "entry_price": null,
  "entry_price_terms": null,
  "from_price_usd_month": null,
  "plans": [
   {
    "name": "Core",
    "price": "no published price",
    "includes": ""
   },
   {
    "name": "Pro",
    "price": "no published price",
    "includes": ""
   },
   {
    "name": "Premium",
    "price": "no published price",
    "includes": "MCP server for custom AI agents"
   },
   {
    "name": "Enterprise",
    "price": "no published price",
    "includes": "API access with custom integration support, SOC 2 security documentation, extended implementation and migration"
   }
  ],
  "plans_source": "summarised from pricing.notes; every plan name and amount appears verbatim in those notes",
  "notes": "(re-read 2026-09-18 and again on 2026-10-05 on trainual.com/pricing) No prices at all. The page lists four plans — Core, Pro, Premium and Enterprise, grouped under a Training, an Operations and a Performance suite — and every one of them carries a “Get a demo” button where a rate would be. The only figure the page publishes is a one-time implementation fee of $1,000, stated in its own FAQ alongside a 4–6 week engagement with an implementation specialist. The FAQ also answers the sizing question directly: “Trainual is best suited for companies with 25 - 1000 employees”, and says pricing varies with team size and the features you need. Pricing is quote-only. An earlier version of this entry carried monthly figures attributed to unnamed third-party sources; those are not on the vendor's page and could not be traced to a named source, so they have been removed rather than repeated.\n\nThere is also no self-serve way to try it. The FAQ question “Can I try Trainual before committing to a subscription?” is answered with an invitation to book a demo, not with a trial, so a sales conversation is the only route in. Two things are quantified beyond the fee: the implementation team aims to have interviews completed and content in the account within 10 business days, and 500+ templates are included, with 400+ expert-built courses sold separately as a premium courses add-on whose price the page does not give. Read on 5 October 2026, the Premium card lists an MCP server for custom AI agents, and Enterprise adds API access with custom integration support, access to SOC 2 security documentation and extended implementation and migration.",
  "verified_at": "2026-10-05",
  "source_url": "https://trainual.com/pricing"
 },
 "free_plan": false,
 "free_plan_evidence": null,
 "cost_traps": [
  {
   "id": "quote_only",
   "label": "Quote-only pricing",
   "evidence": "No published price: Core/Pro/Premium/Enterprise all route to Get a demo; only a $1,000 one-time implementation fee is disclosed (read 18 Sep and 5 Oct 2026)",
   "verified_at": "2026-10-05",
   "source_url": "https://trainual.com/pricing"
  },
  {
   "id": "addons_extra",
   "label": "Key features are paid add-ons",
   "evidence": "Two things are quantified beyond the fee: the implementation team aims to have interviews completed and content in the account within 10 business days, and 500+ templates are included, with 400+ expert-built courses sold separately as a premium courses add-on whose price the page does not give.",
   "verified_at": "2026-10-05",
   "source_url": "https://trainual.com/pricing"
  }
 ],
 "compare_with": {
  "name": "Notion or a wiki",
  "why": "cheaper documentation tools"
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/trainual.json",
  "review": "https://aibuildermarketplace.com/b2b/trainual-review/",
  "marketplace": "https://aibuildermarketplace.com/marketplace/trainual/",
  "vendor_site": "https://trainual.com"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://start.trainual.com/nn7g1qwtr0cd",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Pricing status is 'quote_only': no single public entry price.",
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "trainual:public_price",
   "key": "public_price",
   "question": "Can you publish a price, or a starting price, for the plans that are quote-only?",
   "status": "open"
  },
  {
   "question_id": "trainual:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "trainual:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "trainual:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "trainual:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_found",
   "detail": "No explicit support for purchases by AI agents on the vendor's own pages.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 }
}