{
 "schema_version": "1.0",
 "id": "storefaq",
 "name": "StoreFAQ",
 "research_status": "researched",
 "vendor_domain": "storefaq.io",
 "category": "Customer Support",
 "task": "Website or Shopify chat & FAQ deflection",
 "summary": "Builds SEO-friendly FAQ pages and product FAQ accordions with JSON-LD schema on Shopify, plus an AI chatbot, instant answers and live chat.",
 "best_for": "small Shopify stores that want SEO-tagged FAQ pages with JSON-LD schema and a light AI chatbot for deflection, without standing up a full support stack",
 "skip_if": "you have real traffic, because the page-view meter charges you for the FAQ pages doing their job, or you need ticketing, agent workflows and multichannel support reporting",
 "honest_knock": "The meter is FAQ page views, and that is the thing this app exists to increase. You install it to get SEO-friendly FAQ pages that rank and get read; every read is a billable unit. The free plan stops at 100 views and Professional at 500, which a product-page FAQ on a store with any traffic burns through in days, and then it is $0.0159 a view. Unlimited views arrive only on the $49.99 tier. Success on the cheap plans costs you money, which is an odd shape for a pricing page and the first thing to model before you install.\n\nThe AI allowance is the second meter and it is tight. Twenty-five conversations for the entire life of a free account, fifty a month at $7.99, a hundred at $14.99, and $0.30 each after that. Two hundred extra conversations in a month is $60, more than the top tier costs outright, so if the chatbot is the reason you are here, price the conversations rather than the subscription and jump straight to the tier that fits.\n\nAnd know the boundary of the tool. This builds FAQ content, schema and a light chat layer. It is not a helpdesk: no ticketing, no agent queues, no multichannel reporting. Anything a shopper asks that an FAQ cannot answer still lands in whatever inbox you had before.",
 "pricing": {
  "status": "public",
  "entry_price": "$7.99",
  "entry_price_terms": "Professional · per month for 500 FAQ page views and 50 AI chatbot conversations, with overage at $0.0159 per extra page view and $0.30 per extra conversation",
  "from_price_usd_month": 7.99,
  "plans": null,
  "plans_source": null,
  "notes": "(read 2026-08-21 and re-verified unchanged 2026-10-09 on apps.shopify.com/storefaq) Four tiers, metered on FAQ page views and AI chatbot conversations rather than on the number of FAQs. Free: 100 FAQ page views, unlimited FAQs and FAQ groups, the AI chatbot and AI-written FAQs, 25 AI conversations for the lifetime of the account, AI training on up to 50 products, export and import, instant answer with live chat and standard support. Professional $7.99 a month: 500 FAQ page views, 50 AI conversations a month, training on 150 products, multilingual FAQs and dedicated support, with overage at $0.0159 per extra page view and $0.30 per extra AI conversation. Growth $14.99 a month: 2,000 FAQ page views, 100 AI conversations a month, 300 products, with overage at $0.0075 a view and $0.30 a conversation. Enterprise $49.99 a month or $479.90 a year, a 20% saving: unlimited FAQ page views, 500 AI conversations a month, 2,000 products, priority support and $0.30 per extra conversation. All charges are billed in USD and recur every 30 days. Developer Storeware, 124 Broadkill Rd #599, Milton, Delaware; the app launched 3 January 2024 and carries Shopify's “Built for Shopify” badge.",
  "verified_at": "2026-10-09",
  "source_url": "https://apps.shopify.com/storefaq",
  "schema_offer": {
   "price": 7.99,
   "currency": "USD",
   "description": "Professional, per month for 500 FAQ page views and 50 AI chatbot conversations, with overage at $0.0159 per extra page view and $0.30 per extra conversation; the free plan covers 100 page views. Read on the vendor's own pricing page on 2026-10-09.",
   "page": "https://zerotouchsupport.com/storefaq-review.html"
  },
  "source_quotes": null
 },
 "free_plan": true,
 "free_plan_evidence": "Free: 100 FAQ page views, unlimited FAQs and FAQ groups, the AI chatbot and AI-written FAQs, 25 AI conversations for the lifetime of the account, AI training on up to 50 products, export and import, instant answer with live chat and standard support.",
 "cost_traps": [
  {
   "id": "usage_metered",
   "label": "Usage-metered",
   "evidence": "(read 2026-08-21 and re-verified unchanged 2026-10-09 on apps.shopify.com/storefaq) Four tiers, metered on FAQ page views and AI chatbot conversations rather than on the number of FAQs.",
   "verified_at": "2026-10-09",
   "source_url": "https://apps.shopify.com/storefaq"
  }
 ],
 "compare_with": null,
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/storefaq.json",
  "review": "https://zerotouchsupport.com/storefaq-review.html",
  "marketplace": "https://aibuildermarketplace.com/marketplace/storefaq/",
  "vendor_site": "https://storefaq.io"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://platform.shoffi.app/r/rl_5FnnB8qq",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Plan-by-plan prices are not structured in this record yet; pricing.notes has the full text.",
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "Being verified: free trial and refund terms are not yet matched to a verbatim line on the vendor's own pages. Not matched does not mean there is none.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "verification": {
  "price": "read",
  "free_trial": "being_verified",
  "refund": "being_verified"
 },
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "storefaq:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "storefaq:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "storefaq:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "storefaq:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_found",
   "detail": "No explicit support for purchases by AI agents on the vendor's own pages.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 }
}