{
 "schema_version": "1.0",
 "id": "sentaro",
 "name": "Sentaro",
 "research_status": "researched",
 "vendor_domain": "sentaro.com",
 "category": "IT & Productivity",
 "task": "Security, backup & privacy",
 "summary": "Email threat detection that flags phishing, risky and malicious messages right in your inbox. Surfaces the dangerous emails that look perfectly normal — before anyone clicks.",
 "best_for": "SMBs on Google Workspace/M365 that want an extra AI layer against phishing and BEC without infrastructure changes",
 "skip_if": "you already run a mature email-security stack (Ironscales/Abnormal-class), or nobody internally will review the flagged-mail queue",
 "honest_knock": "The category claim (AI catches what filters miss) is plausible — Microsoft/Google native filtering misses sophisticated BEC — but any vendor's accuracy percentage is measured on their own test set, not your mail flow. The honest procurement move: run their trial alongside your current filtering, count real catches and false positives for two weeks, and price per mailbox against the incumbents with that data in hand.",
 "pricing": {
  "status": "public",
  "entry_price": "$6",
  "entry_price_terms": "a month per protected account (first account free)",
  "from_price_usd_month": 6.0,
  "plans": [
   {
    "name": "Pro",
    "price": "$6 per protected account per month after the first account, or $68 per account per year",
    "includes": "Cross-vector response, admin console, audit trail and reporting, cancel anytime"
   },
   {
    "name": "Sovereign",
    "price": "custom annual pricing",
    "includes": "Dedicated EU tenancy, custom DPA, audit support, SIEM export, API access, named security engineer"
   }
  ],
  "plans_source": "summarised from pricing.notes; every plan name and amount appears verbatim in those notes",
  "notes": "(read 24 September 2026 on sentaro.com/en/pricing) Priced per protected account, in USD. Pro is $6 per protected account per month after the first account, or $68 per account per year, about $5.67 a month and roughly 5.6% below monthly. The first account stays free. A Free single-user tier (one account, private or company-attached, no card, no expiry) is listed but marked 'coming soon'. Sovereign is custom annual pricing: dedicated EU tenancy, custom DPA and audit support, SIEM export and API access, and a named security engineer. A protected account is one mailbox Sentaro watches; shared aliases and distribution lists do not count. The page states that every feature is in every plan, and Pro lists cross-vector response (block, quarantine, forced re-auth, session revocation), the admin console, audit trail and reporting, and cancel anytime. Monthly plans stop at the end of the period; purchases through Paddle carry a full refund within 14 days, renewals included. History: no price was published until August 2026. On 5 September the site showed Professional at $6 monthly or $5.50 annual, with the same numerals offered in euros, and SSO/SCIM, API access and compliance support on a quote-only Enterprise tier; that layout is gone.",
  "verified_at": "2026-09-24",
  "source_url": null,
  "schema_offer": null,
  "source_quotes": null
 },
 "free_plan": false,
 "free_plan_evidence": null,
 "cost_traps": [],
 "compare_with": {
  "name": "IRONSCALES or Abnormal",
  "why": "the established API-based email-security players — compare detected-in-YOUR-inbox counts from parallel trials, not brochure accuracy"
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/sentaro.json",
  "review": "https://officesoftwaremarketplace.com/sentaro-review.html",
  "marketplace": "https://aibuildermarketplace.com/marketplace/sentaro/",
  "vendor_site": "https://sentaro.com"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://join.sentaro.com/o73rglywcalc",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "Being verified: free trial and refund terms are not yet matched to a verbatim line on the vendor's own pages. Not matched does not mean there is none.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "verification": {
  "price": "read",
  "free_trial": "being_verified",
  "refund": "being_verified"
 },
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "sentaro:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "sentaro:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "sentaro:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "sentaro:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_found",
   "detail": "No explicit support for purchases by AI agents on the vendor's own pages.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 },
 "offers": [
  {
   "offer_id": "sentaro-reader-offer",
   "version": "7c2ef35397",
   "offer_type": "price_discount",
   "benefit": "First three months free",
   "verification_status": "vendor_confirmed",
   "expires_at": null,
   "record": "https://aibuildermarketplace.com/api/v1/offers.json#sentaro-reader-offer"
  }
 ]
}