{
 "schema_version": "1.0",
 "id": "salesmessage",
 "name": "Salesmessage",
 "research_status": "researched",
 "vendor_domain": "salesmessage.com",
 "category": "Communication & Voice",
 "task": "WhatsApp, SMS & social messaging",
 "summary": "Business texting and SMS marketing in one shared inbox. Reach customers where they actually reply — two-way texting, automation and team collaboration.",
 "best_for": "sales and service teams that want two-way texting and calling in one CRM-linked inbox, and can estimate their monthly credit burn — messages plus call minutes — before they sign",
 "skip_if": "your audience doesn't respond to SMS, or your volume is low enough that the fixed 10DLC overhead outweighs the sending. Also skip it if you need a lot of seats cheaply. And skip it if your real usage lands in the gap between the $25 and $329 plans, since the only bridge on offer is a bigger credit bundle on the small plan",
 "honest_knock": "Two things changed here and both cost money. First, calling now runs on the same meter as texting — 1 credit a minute, 2 a minute when forwarding — so voice minutes eat the allowance you budgeted for messages. Second, the plan ladder is a canyon: $25 to $329 a month with nothing between them, and the credits dropdown raises your allowance without adding a single seat. Size the credits, not the headcount. An MMS is 2 credits, so one picture message to 1,000 contacts is 2,000 credits — four times the entire monthly allowance on Basic. Seats and numbers bill on top of every plan beyond the first of each: a five-person team on one number is $40 a month over the sticker, and the annual headline of $21 and $277 is a per-month display of a bill charged yearly. Note what the page has stopped saying since our previous check: there is no published per-credit overage rate anymore, so what happens when you run out mid-cycle is not stated where you buy — ask before you commit. And US business texting carries a regulatory layer of its own: 10DLC registration and carrier surcharges bill separately from anything quoted here, and opt-in and opt-out handling stays your legal responsibility — the platform enables compliance, it does not absolve you.",
 "pricing": {
  "status": "public",
  "entry_price": "$25",
  "entry_price_terms": "Basic (500 message credits a month) · on monthly billing, as published",
  "from_price_usd_month": 25.0,
  "plans": null,
  "plans_source": null,
  "notes": "(2026-08-08, re-verified 10 September 2026 and again 13 October 2026 on www.salesmessage.com/pricing in both billing modes) Repackaged since our last check into two named plans plus Enterprise, metered in message credits. Monthly billing: Basic is $25 a month for 500 credits a month; Pro is $329 a month for 10,000 credits a month; Enterprise is contact-for-pricing with custom credits. Both plans carry a credits dropdown that raises the allowance for a fixed add-on. On Basic, 1,000 credits is +$24, 2,500 is +$74, 5,000 is +$154 and 7,500 is +$224 a month. On Pro the ladder runs from 15,000 credits at +$150 up to 50,000 at +$1,170 a month, in 5,000-credit steps. Annual billing is shown as two months free. Basic is $21 a month billed yearly for 6,000 credits a year (12,000 credits +$252, 30,000 +$756, 60,000 +$1,560, 90,000 +$2,268), and Pro $277 a month billed yearly for 120,000 credits a year (180,000 +$1,512, rising to 600,000 at +$11,796). Seats and numbers are priced apart from the plan: the first seat is free and each additional seat is $10.00 a month or $100.00 a year; the first number is free and each additional number is $5.00 a month or $50.00 a year. The page defines the meter itself: SMS is 1 credit per 160 characters, MMS is 2 credits, calling is 1 credit a minute and call forwarding is 2 credits a minute. A 14-day free trial runs, and a 30-day money-back guarantee is offered, refunded less the message credits used. The page no longer publishes a per-credit overage rate, nor terms for taxes, carrier fees or country availability, so we quote none.",
  "verified_at": "2026-10-13",
  "source_url": null,
  "schema_offer": {
   "price": 25.0,
   "currency": "USD",
   "description": "Basic (500 message credits a month), on monthly billing, as published; the page opens on the annual column at $21 a month for 6,000 credits a year. Read on the vendor's own pricing page on 2026-09-10.",
   "page": "https://zerotouchsupport.com/salesmessage-review.html"
  },
  "source_quotes": null
 },
 "free_plan": false,
 "free_plan_evidence": null,
 "cost_traps": [
  {
   "id": "usage_metered",
   "label": "Usage-metered",
   "evidence": "(2026-08-08, re-verified 10 September 2026 and again 13 October 2026 on www.salesmessage.com/pricing in both billing modes) Repackaged since our last check into two named plans plus Enterprise, metered in message credits.",
   "verified_at": "2026-10-13",
   "source_url": null
  },
  {
   "id": "addons_extra",
   "label": "Key features are paid add-ons",
   "evidence": "Both plans carry a credits dropdown that raises the allowance for a fixed add-on.",
   "verified_at": "2026-10-13",
   "source_url": null
  },
  {
   "id": "annual_lock",
   "label": "Annual commitment",
   "evidence": "Annual billing is shown as two months free.",
   "verified_at": "2026-10-13",
   "source_url": null
  }
 ],
 "compare_with": {
  "name": "SimpleTexting or Textline",
  "why": "the business-SMS peer group — compare credits-per-dollar AND what the meter counts, now that call minutes draw on the same balance; the sticker rows look more alike than the invoices"
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/salesmessage.json",
  "review": "https://zerotouchsupport.com/salesmessage-review.html",
  "marketplace": null,
  "vendor_site": "https://salesmessage.com"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://join.salesmessage.com/y1pdhmogp2y0",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Plan-by-plan prices are not structured in this record yet; pricing.notes has the full text.",
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "Being verified: free trial and refund terms are not yet matched to a verbatim line on the vendor's own pages. Not matched does not mean there is none.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "verification": {
  "price": "read",
  "free_trial": "being_verified",
  "refund": "being_verified"
 },
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "salesmessage:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "salesmessage:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "salesmessage:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "salesmessage:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_found",
   "detail": "No explicit support for purchases by AI agents on the vendor's own pages.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 },
 "offers": [
  {
   "offer_id": "salesmessage-reader-offer",
   "version": "19529b5961",
   "offer_type": "conditional_pilot",
   "benefit": "Possible 3-month pilot if you qualify",
   "verification_status": "vendor_confirmed",
   "expires_at": null,
   "record": "https://aibuildermarketplace.com/api/v1/offers.json#salesmessage-reader-offer"
  }
 ]
}