{
 "schema_version": "1.0",
 "id": "riverside",
 "name": "Riverside",
 "research_status": "researched",
 "vendor_domain": "riverside.com",
 "category": "Growth & Revenue",
 "task": "AI video & voice content",
 "summary": "Records podcasts and video locally at each end, so guests on poor connections still come out broadcast-quality.",
 "best_for": "podcasters and interviewers who need broadcast-quality audio and video from guests on bad connections: local recording at each end is the thing that solves it",
 "skip_if": "you record alone, or your guests are always in the room with you, because then a local recorder does the same job once; also skip Pro if you download more than about eight hours of separate tracks a month, since that cap is what will stop you",
 "honest_knock": "The meter is not recording time, it is separate-track download time, and separate tracks are the entire reason to use this rather than a video call. Recording itself is unlimited. Their own FAQ on hitting the cap: you can still access your content but cannot download new separate tracks until the next billing cycle or you upgrade. So a busy interview month does not cost you more money, it quietly stops you delivering, which is worse. Fifteen hours on Pro is about seven or eight hour-long interviews once you count retakes and the recording that runs while you set up. There is a 14-day trial rather than a published free plan.",
 "pricing": {
  "status": "public",
  "entry_price": "$24",
  "entry_price_terms": "per month billed yearly ($35 monthly)",
  "from_price_usd_month": 24.0,
  "plans": [
   {
    "name": "Pro",
    "price": "$24/mo billed yearly",
    "includes": "listed at $35; 1 studio, 15 hrs of separate-track downloads"
   },
   {
    "name": "Grow",
    "price": "$34/mo billed yearly",
    "includes": "listed at $45; 2 studios, 20 hrs, live streaming and hosting for 2 shows"
   },
   {
    "name": "Webinar",
    "price": "$79/mo billed yearly",
    "includes": "listed at $99; 3 studios, 25 hrs, up to 100 registrants"
   },
   {
    "name": "Business",
    "price": "contact sales",
    "includes": "unlimited studios and downloads, up to 10,000 registrants, async recording"
   }
  ],
  "plans_source": "hand-curated from the vendor's pricing page",
  "notes": "(read 2026-09-26 on riverside.com/pricing; riverside.fm now redirects to riverside.com. Amounts are region-priced: the page returned euros from a Netherlands exit on this date, with the same numerals our 26 August 2026 US reading returned as dollars, so the dollar figures are given here) Pro $35 a month or $24 on annual billing; Grow $45 or $34; Webinar $99 or $79; Business quote-only. What separates the tiers is studios and separate-track download hours — 1 studio and 15 hours on Pro, 2 and 20 on Grow, 3 and 25 on Webinar, unlimited on Business — while recording hours are unlimited on all four. Up to 4K desktop capture, 44.1/48 kHz audio and 10 people in a session are on every tier; the mobile apps cap at 1080p below Business, and frame rates are 24 FPS except on Business. Webinar registration is 100 on the Webinar plan and up to 10,000 on Business. AI credits: Pro starts with 2,000 and Business with 12,000, and Magic Clips, Magic Audio and the AI Co-Creator do not consume them. The page contradicts itself: its FAQ says annual billing saves 'up to 20%' with Pro dropping from $29 to $24 and Grow from $39 to $34 — the pre-increase monthly rates — while against the $35/$45/$99 on the cards the annual saving is 31%, 24% and 20%.",
  "verified_at": "2026-09-26",
  "source_url": "https://riverside.com/pricing",
  "schema_offer": null,
  "source_quotes": null,
  "recent_change": null,
  "price_history": {
   "status": "stable",
   "tracked_since": "2026-08-07",
   "last_read": "2026-11-11",
   "read_days": 16,
   "stable": {
    "since": "2026-08-07",
    "until": "2026-11-11",
    "reads": 16,
    "days": 96
   },
   "changes": [],
   "method": "Stable = every amount on the vendor's pricing page identical across >= 3 of our reads over >= 30 days. A change is listed only after we confirmed the new price on the page, with a verbatim quote. Differences in raw readings are never published on their own."
  }
 },
 "free_plan": false,
 "free_plan_evidence": null,
 "cost_traps": [
  {
   "id": "usage_metered",
   "label": "Usage-metered",
   "evidence": "AI credits: Pro starts with 2,000 and Business with 12,000, and Magic Clips, Magic Audio and the AI Co-Creator do not consume them.",
   "verified_at": "2026-09-26",
   "source_url": "https://riverside.com/pricing"
  },
  {
   "id": "annual_lock",
   "label": "Annual commitment",
   "evidence": "Amounts are region-priced: the page returned euros from a Netherlands exit on this date, with the same numerals our 26 August 2026 US reading returned as dollars, so the dollar figures are given here) Pro $35 a month or $24 on annual billing; Grow $45 or $34; Webinar $99 or $79; Business quote-only.",
   "verified_at": "2026-09-26",
   "source_url": "https://riverside.com/pricing"
  }
 ],
 "compare_with": {
  "name": "Zencastr or SquadCast",
  "why": "the direct local-recording peers: compare the monthly hour allowance for separate tracks, not the headline price"
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/riverside.json",
  "review": "https://aibuildermarketplace.com/b2b/riverside-review/",
  "marketplace": "https://aibuildermarketplace.com/marketplace/riverside/",
  "vendor_site": "https://riverside.com"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://riverside.partnerlinks.io/g04f8x6h3qz8",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Data export tested on 2026-11-12; contract terms not researched. Scope and untested export routes are listed in measured.exit_test.",
  "Being verified: refund terms are not yet matched to a verbatim line on the vendor's own pages. Not matched does not mean there is none.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product."
 ],
 "verification": {
  "price": "read",
  "free_trial": "measured",
  "refund": "being_verified"
 },
 "status_page": null,
 "measured": {
  "support": null,
  "onboarding": null,
  "inbox": null,
  "invites": null,
  "entry_exit": {
   "signup": {
    "screens": "not_tested",
    "card_required": "not_tested",
    "call_required": "not_tested",
    "observed_on": null,
    "evidence_url": null
   },
   "cancel": {
    "screens": "not_tested",
    "call_required": "not_tested",
    "observed_on": null,
    "evidence_url": null
   }
  },
  "tested_on": "2026-11-12",
  "tested_by": "Our team; actor, account and scope are documented in the review.",
  "review_url": "https://aibuildermarketplace.com/b2b/riverside-review/",
  "method": [
   "Signed in by email and read the screen the dashboard showed",
   "Started the Pro trial and read the payment screen",
   "Stopped before entering a payment method, as the test protocol requires"
  ],
  "claims": [
   {
    "claim": "Your free access has ended. Book a demo with our team, or start a 14 days free trial on Pro.",
    "claim_source": "our test notes",
    "claim_read_on": "2026-11-12",
    "observed": "This account could not reach the studio; the offered trial required a payment method. The previous entitlement history is unknown.",
    "observed_on": "2026-11-12",
    "evidence": {
     "label": "Our test observations",
     "url": "https://aibuildermarketplace.com/b2b/riverside-review/#claim-vs-measured"
    },
    "plan": "Pro v7 trial offered; not activated",
    "comparability": "Riverside: This account on this date only; no conclusion that a free plan does not exist.",
    "status": "confirmed",
    "buying_consequence": "This signup attempt did not provide free studio access without a payment method or demo.",
    "buyer_direction": "unfavourable",
    "claim_changed_on": null
   },
   {
    "claim": "Vervolgens € 288,00 per jaar vanaf 26 november 2026",
    "claim_source": "our test notes",
    "claim_read_on": "2026-11-12",
    "observed": "Offered Pro trial showed €288/year after 14 days with Yearly selected; no separate same-scope pricing or cost-rule comparison.",
    "observed_on": "2026-11-12",
    "evidence": {
     "label": "Our test observations",
     "url": "https://aibuildermarketplace.com/b2b/riverside-review/#claim-vs-measured"
    },
    "plan": "Pro v7 trial offered; not activated",
    "comparability": "Riverside: Pricing/checkout comparison: Offered Pro trial showed €288/year after 14 days with Yearly selected; no separate same-scope pricing or cost-rule comparison. No verified matching cost rule.",
    "status": "not_testable",
    "buying_consequence": "Check the billing basis and any taxes before purchase.",
    "buyer_direction": "neutral",
    "claim_changed_on": null
   }
  ],
  "exit_test": {
   "run_date": "2026-11-12",
   "what": "On 12 November 2026 this account opened on a screen saying its free access had ended. We could choose a demo or a 14-day Pro trial. The trial required a payment method, with yearly billing selected and €288/year due from 26 November. We stopped without entering payment details. We did not reach the studio or record anything. This does not establish that Riverside has no free plan.",
   "first_import": null,
   "file_inspected": false,
   "reimport_tested": false,
   "awkward": "Studio access blocked; offered trial required a payment method.",
   "friction": {
    "export_route": "No downloaded file examined and no export or reimport performed; all export preservation checks remain not_tested.",
    "format": "No downloaded file bytes examined.",
    "reimport": "No reimport executed.",
    "cancellation": "No cancellation/downgrade performed."
   },
   "not_tested": [
    "Support and invitations.",
    "Export, reimport, cancellation and passive follow-up.",
    "Roles, API entitlement and downgrade."
   ],
   "available_fields": [],
   "not_offered": [],
   "note": "A check of this export route with synthetic records, on the account and date stated. Re-importing the export was not tested. The exported file was not opened, so what it contains is unverified. Friction is described, not scored; this is not a verdict on the product.",
   "evidence_url": "https://aibuildermarketplace.com/b2b/riverside-review/#exit-test"
  },
  "facts": {
   "trial_requires_card": {
    "value": "not_tested",
    "basis": "No explicit observation in the public evidence.",
    "observed_on": "2026-11-12",
    "evidence_url": "https://aibuildermarketplace.com/b2b/riverside-review/#hands-on"
   },
   "trial_duration_confirmed": {
    "value": true,
    "basis": "This account could not reach the studio; the offered trial required a payment method. The previous entitlement history is unknown.",
    "observed_on": "2026-11-12",
    "evidence_url": "https://aibuildermarketplace.com/b2b/riverside-review/#claim-vs-measured"
   },
   "export_file_inspected": {
    "value": false,
    "basis": "On 12 November 2026 this account opened on a screen saying its free access had ended. We could choose a demo or a 14-day Pro trial. The trial required a payment method, with yearly billing selected and €288/year due from 26 November. We stopped without entering payment details. We did not reach the studio or record anything. This does not establish that Riverside has no free plan. A check of this export route with synthetic records, on the account and date stated. Re-importing the export was not tested. The exported file was not opened, so what it contains is unverified. Friction is described, not scored; this is not a verdict on the product.",
    "observed_on": "2026-11-12",
    "evidence_url": "https://aibuildermarketplace.com/b2b/riverside-review/#exit-test"
   },
   "export_reimport_tested": {
    "value": false,
    "basis": "On 12 November 2026 this account opened on a screen saying its free access had ended. We could choose a demo or a 14-day Pro trial. The trial required a payment method, with yearly billing selected and €288/year due from 26 November. We stopped without entering payment details. We did not reach the studio or record anything. This does not establish that Riverside has no free plan. A check of this export route with synthetic records, on the account and date stated. Re-importing the export was not tested. The exported file was not opened, so what it contains is unverified. Friction is described, not scored; this is not a verdict on the product.",
    "observed_on": "2026-11-12",
    "evidence_url": "https://aibuildermarketplace.com/b2b/riverside-review/#exit-test"
   },
   "export_direct_download": {
    "value": "not_tested",
    "basis": "No explicit observation in the public evidence.",
    "observed_on": "2026-11-12",
    "evidence_url": "https://aibuildermarketplace.com/b2b/riverside-review/#hands-on"
   },
   "marketing_emails_14d": {
    "value": "not_tested",
    "basis": "No complete unambiguous 14-day inbox observation available.",
    "observed_on": "2026-11-12",
    "evidence_url": null
   }
  }
 },
 "task_evidence": {
  "structured_checks": [],
  "sessions": [
   {
    "source": "session",
    "product_name": "Riverside",
    "product_id": "riverside",
    "run_date": "2026-11-12",
    "session_type": "signup_attempt",
    "what": "We tried to use Riverside on 12 November 2026. After signing in by email the dashboard showed no studio access: 'Your free access has ended. Book a demo with our team, or start a 14 days free trial on Pro.' The Pro trial asked for a payment method, so we stopped. We never reached the studio or recorded anything. This does not show that Riverside has no free plan.",
    "findings": [
     "The only options on that screen were a demo or a 14-day Pro trial. Pro was listed at '€24 Per month, Billed €288 annually'.",
     "Start of the trial opened a payment screen with yearly billing preselected. It read '14 dagen gratis' and 'Vervolgens € 288,00 per jaar vanaf 26 november 2026', with a reminder on 19 November. The payment methods were iDEAL | Wero, card, PayPal and SEPA direct debit.",
     "We do not know whether this account ever had a free entitlement, or whether an earlier sign-up attempt on 6 November used it up.",
     "We entered no payment method."
    ],
    "not_tested": [
     "Whether a free plan exists for new accounts",
     "Everything after sign-up: recording, editing, export and re-import",
     "Support, invitations, roles, API access, downgrade and cancellation",
     "Checkout beyond the payment screen, tax and the final price"
    ],
    "report": null,
    "disclosure": null,
    "evidence_status": null,
    "result": "reported",
    "note": "Findings as written up after the session; no pass/fail per task was scored.",
    "claim_checks": [
     {
      "claim": "Your free access has ended. Book a demo with our team, or start a 14 days free trial on Pro.",
      "claim_source": "our test notes",
      "claim_read_on": "2026-11-12",
      "observed": "This account could not reach the studio; the offered trial required a payment method. The previous entitlement history is unknown.",
      "observed_on": "2026-11-12",
      "evidence": {
       "label": "Our test observations",
       "url": "https://aibuildermarketplace.com/b2b/riverside-review/#claim-vs-measured"
      },
      "plan": "Pro v7 trial offered; not activated",
      "comparability": "Riverside: This account on this date only; no conclusion that a free plan does not exist.",
      "status": "confirmed",
      "buying_consequence": "This signup attempt did not provide free studio access without a payment method or demo.",
      "buyer_direction": "unfavourable",
      "claim_changed_on": null
     },
     {
      "claim": "Vervolgens € 288,00 per jaar vanaf 26 november 2026",
      "claim_source": "our test notes",
      "claim_read_on": "2026-11-12",
      "observed": "Offered Pro trial showed €288/year after 14 days with Yearly selected; no separate same-scope pricing or cost-rule comparison.",
      "observed_on": "2026-11-12",
      "evidence": {
       "label": "Our test observations",
       "url": "https://aibuildermarketplace.com/b2b/riverside-review/#claim-vs-measured"
      },
      "plan": "Pro v7 trial offered; not activated",
      "comparability": "Riverside: Pricing/checkout comparison: Offered Pro trial showed €288/year after 14 days with Yearly selected; no separate same-scope pricing or cost-rule comparison. No verified matching cost rule.",
      "status": "not_testable",
      "buying_consequence": "Check the billing basis and any taxes before purchase.",
      "buyer_direction": "neutral",
      "claim_changed_on": null
     }
    ],
    "claim_checks_note": "A vendor claim (quoted, with source and read date) set against what we observed in this session on the plan stated. status is confirmed, contradicted, not_comparable, not_testable or out_of_date; it is not a score of the product.",
    "exit_test": {
     "run_date": "2026-11-12",
     "what": "On 12 November 2026 this account opened on a screen saying its free access had ended. We could choose a demo or a 14-day Pro trial. The trial required a payment method, with yearly billing selected and €288/year due from 26 November. We stopped without entering payment details. We did not reach the studio or record anything. This does not establish that Riverside has no free plan.",
     "first_import": null,
     "file_inspected": false,
     "reimport_tested": false,
     "awkward": "Studio access blocked; offered trial required a payment method.",
     "friction": {
      "export_route": "No downloaded file examined and no export or reimport performed; all export preservation checks remain not_tested.",
      "format": "No downloaded file bytes examined.",
      "reimport": "No reimport executed.",
      "cancellation": "No cancellation/downgrade performed."
     },
     "not_tested": [
      "Support and invitations.",
      "Export, reimport, cancellation and passive follow-up.",
      "Roles, API entitlement and downgrade."
     ],
     "available_fields": [],
     "not_offered": [],
     "note": "A check of this export route with synthetic records, on the account and date stated. Re-importing the export was not tested. The exported file was not opened, so what it contains is unverified. Friction is described, not scored; this is not a verdict on the product."
    },
    "in_catalog": true
   }
  ]
 },
 "open_questions": [
  {
   "question_id": "riverside:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "riverside:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "riverside:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "riverside:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_found",
   "detail": "No explicit support for purchases by AI agents on the vendor's own pages.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 }
}