{
 "schema_version": "1.0",
 "id": "riibase-crm",
 "name": "Riibase CRM",
 "research_status": "researched",
 "vendor_domain": "riibase.com",
 "category": "Growth & Revenue",
 "task": "Sales outreach, leads & CRM",
 "summary": "CRM for small teams with customizable sales pipelines, follow-up automation and AI credits, priced per team rather than per seat, with CSV and Excel import.",
 "best_for": "small teams in e-commerce, insurance or services that want a simple CRM with pipelines and follow-up automation for one flat team price instead of per-seat billing",
 "skip_if": "you have more than 5,000 records but do not want to pay for Enterprise, or you need to know today what you will pay after December 2026",
 "honest_knock": "Subscription fees are non-refundable unless stated otherwise, so the 10-day trial is your only safe test. Records are tight on the cheaper plans: 500 on Starter and 5,000 on Pro, so a contact list of a few thousand pushes you up a tier. The current prices are presented as a promotion ending in December 2026, and the page does not say what they become afterwards.",
 "pricing": {
  "status": "public",
  "entry_price": "$9.90",
  "entry_price_terms": "Starter · flat monthly price for up to 5 users, 500 records and 5,000 AI credits",
  "from_price_usd_month": 9.9,
  "plans": null,
  "plans_source": null,
  "notes": "(read 2026-10-23 on riibase.com/pricing; dollar amounts, the page does not name the currency) Riibase prices its CRM per team, not per seat. Starter is $9.90 a month for up to 5 users, 500 records and 5,000 AI credits; Pro is $19.90 a month for up to 15 users, 5,000 records and 15,000 AI credits; Enterprise is $59.90 a month for up to 30 users, unlimited records and 25,000 AI credits. A banner calls these prices a price drop with the promotion ending in December 2026, and a second banner offers 25% off all plans with the code WELCOME25 before 31 December 2026; the page does not say whether the two combine or what the prices become afterwards. There is a 10-day free trial without a credit card. No annual price is shown, and no price for extra AI credits.",
  "verified_at": "2026-10-23",
  "source_url": "https://www.riibase.com/pricing",
  "schema_offer": {
   "price": 9.9,
   "currency": "USD",
   "description": "Starter, flat monthly price for up to 5 users, 500 records and 5,000 AI credits; Pro $19.90 (15 users, 5,000 records), Enterprise $59.90 (30 users, unlimited records); dollar amounts, the page does not name the currency. Read on the vendor's own pricing page on 2026-10-23.",
   "page": "https://marketingandsalessoftware.com/riibase-crm-review.html"
  },
  "source_quotes": [
   {
    "field": "price",
    "plan": "Pro",
    "quote": "$19.90 per month",
    "source_url": "https://www.riibase.com/pricing",
    "read_on": "2026-10-15"
   },
   {
    "field": "price",
    "plan": "Enterprise",
    "quote": "$59.90 per month",
    "source_url": "https://www.riibase.com/pricing",
    "read_on": "2026-10-15"
   },
   {
    "field": "price",
    "plan": "Starter",
    "quote": "$9.90 per month",
    "source_url": "https://www.riibase.com/pricing",
    "read_on": "2026-10-15"
   },
   {
    "field": "free_trial",
    "plan": null,
    "quote": "10-day free trial. No credit card required.",
    "source_url": "https://www.riibase.com/pricing",
    "read_on": "2026-10-15"
   },
   {
    "field": "refund",
    "plan": null,
    "quote": "Unless otherwise stated, subscription fees are non-refundable.",
    "source_url": "https://www.riibase.com/terms-conditions",
    "read_on": "2026-10-15"
   }
  ]
 },
 "free_plan": false,
 "free_plan_evidence": null,
 "cost_traps": [
  {
   "id": "usage_metered",
   "label": "Usage-metered",
   "evidence": "Starter is $9.90 a month for up to 5 users, 500 records and 5,000 AI credits; Pro is $19.90 a month for up to 15 users, 5,000 records and 15,000 AI credits; Enterprise is $59.90 a month for up to 30 users, unlimited records and 25,000 AI credits.",
   "verified_at": "2026-10-23",
   "source_url": "https://www.riibase.com/pricing"
  }
 ],
 "compare_with": {
  "name": "Nutshell",
  "why": "Nutshell is in our dossiers as a sales CRM with built-in email marketing: on 16 October 2026 its Foundation plan was $13 per user a month on annual billing. Riibase charges one flat price per team (up to 5 users for $9.90 a month), so for a small team the list price gap is large; weigh that against Riibase's record caps of 500 and 5,000 on its two cheaper plans"
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/riibase-crm.json",
  "review": "https://marketingandsalessoftware.com/riibase-crm-review.html",
  "marketplace": "https://aibuildermarketplace.com/marketplace/riibase-crm/",
  "vendor_site": "https://riibase.com"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://www.awin1.com/cread.php?awinmid=129257&awinaffid=2880219",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Plan-by-plan prices are not structured in this record yet; pricing.notes has the full text.",
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "verification": {
  "price": "quoted",
  "free_trial": "quoted",
  "refund": "quoted"
 },
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "riibase-crm:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "riibase-crm:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "riibase-crm:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "riibase-crm:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_checked",
   "detail": "We could not read the vendor's pages as plain HTML.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 }
}