{
 "schema_version": "1.0",
 "id": "redeemly",
 "name": "Redeemly",
 "research_status": "researched",
 "vendor_domain": "redeemly.ai",
 "category": "E-commerce",
 "task": "E-commerce growth",
 "summary": "Shopify app that rewards customers with cashback paid as Shopify's native store credit, with storewide programs, customer notifications and Shopify Flow templates, priced by total store orders.",
 "best_for": "Shopify stores that want to give cashback as Shopify's own store credit to bring customers back, starting free under 50 orders a month and paying a small flat fee as order volume grows",
 "skip_if": "you want a points, VIP or tiered loyalty program rather than store credit; or much of your revenue comes through subscriptions, the Shop app or POS, where the older FAQ says store credit cannot be used",
 "honest_knock": "The price follows every order your store takes, not the orders that earn cashback, and the higher tiers climb to $249. The pricing article overlaps at 1,200 and 1,500 orders and mentions a base fee and another app's name, so the total for a large store needs confirming. Fees are non-refundable, and the older FAQ says store credit cannot pay recurring subscriptions or be used in the Shop app or on POS.",
 "pricing": {
  "status": "public",
  "entry_price": "$19",
  "entry_price_terms": "Startup · per month, billed every 30 days through Shopify in USD, set by the store's total orders in the 30-day cycle",
  "from_price_usd_month": 19.0,
  "plans": null,
  "plans_source": null,
  "notes": "(read 2026-10-15 on Redeemly's pricing article in its help centre, the Shopify App Store listing apps.shopify.com/cashback-redeemly and redeemly.ai; prices in USD) Redeemly has one product and charges by the size of your store: the price follows your store's total orders during each 30-day app billing cycle, and the help article says that count resets each cycle regardless of whether Redeemly is active in your store. Free covers 0 to 50 orders. Startup is $19 for 51 to 500 orders, Growth $29 for 501 to 800, Scaling $49 for 801 to 1,000, Advanced $79 for 1,001 to 1,200, Professional $99 for 1,200 to 1,500, Enterprise $149 for 1,500 to 1,800 and Elite $249 with unlimited orders. The table's boundaries overlap at 1,200 and 1,500 orders, and the Shopify listing only shows the first three tiers. Charges are billed in USD every 30 days through Shopify, and the terms say fees exclude taxes and are non-refundable except where the law requires otherwise or Redeemly agrees in writing. The trial length is inconsistent: when we looked again on 21 October 2026 the pricing article said 'You have a 10 day trial', while the homepage showed both a '25-day free trial' badge and '10 Days Free'; the listing shows the free plan without trial details. We found no annual price.",
  "verified_at": "2026-10-15",
  "source_url": "https://redeemlyhelpdesk.crisp.help/en/article/redeemly-pricing-1fa2xll/",
  "schema_offer": {
   "price": 19.0,
   "currency": "USD",
   "description": "Startup, billed every 30 days through Shopify in USD, set by the store's total orders in the 30-day cycle; Free 0-50 orders; Startup 51-500 orders; Growth $29 for 501-800; Scaling $49 for 801-1,000; Advanced $79 for 1,001-1,200; Professional $99 for 1,200-1,500; Enterprise $149 for 1,500-1,800; Elite $249 unlimited; the Shopify listing shows only Free, Startup and Growth; taxes excluded. Read on the vendor's own pricing page on 2026-10-15.",
   "page": "https://marketingandsalessoftware.com/redeemly-review.html"
  },
  "source_quotes": [
   {
    "field": "price",
    "plan": "Enterprise",
    "quote": "$149",
    "source_url": "https://redeemlyhelpdesk.crisp.help/en/article/redeemly-pricing-1fa2xll/",
    "read_on": "2026-10-15"
   },
   {
    "field": "price",
    "plan": "Elite",
    "quote": "$249",
    "source_url": "https://redeemlyhelpdesk.crisp.help/en/article/redeemly-pricing-1fa2xll/",
    "read_on": "2026-10-15"
   },
   {
    "field": "free_trial",
    "plan": null,
    "quote": "25 - day free trial",
    "source_url": "https://www.redeemly.ai/",
    "read_on": "2026-10-15"
   },
   {
    "field": "refund",
    "plan": null,
    "quote": "Fees are non-refundable except where the law requires otherwise or we agree in writing.",
    "source_url": "https://redeemlyhelpdesk.crisp.help/en/article/terms-of-service-and-privacy-policy-2m2xqe/",
    "read_on": "2026-10-15"
   }
  ]
 },
 "free_plan": true,
 "free_plan_evidence": "Free covers 0 to 50 orders.",
 "cost_traps": [],
 "compare_with": {
  "name": "Loyalino",
  "why": "Loyalino is in our dossiers too and solves retention with a points program instead: points on orders and actions, VIP tiers and referrals, with a free plan up to 200 orders a month and Starter at $29 a month or $290 a year up to 500 orders when we read it on 14 October 2026. Redeemly skips points and pays cashback straight into Shopify store credit, free up to 50 orders and $19 up to 500. If shoppers should collect and climb tiers, look at Loyalino; if you want a simple credit back on the next order, Redeemly."
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/redeemly.json",
  "review": "https://marketingandsalessoftware.com/redeemly-review.html",
  "marketplace": "https://aibuildermarketplace.com/marketplace/redeemly/",
  "vendor_site": "https://redeemly.ai"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://platform.shoffi.app/r/rl_M9Xqbwpn",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Plan-by-plan prices are not structured in this record yet; pricing.notes has the full text.",
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "verification": {
  "price": "quoted",
  "free_trial": "quoted",
  "refund": "quoted"
 },
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "redeemly:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "redeemly:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "redeemly:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "redeemly:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_checked",
   "detail": "We could not read the vendor's pages as plain HTML.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 }
}