{
 "schema_version": "1.0",
 "id": "process-street",
 "name": "Process Street",
 "research_status": "researched",
 "vendor_domain": "process.st",
 "category": "Operations & Workflow",
 "task": "SOPs, training & processes",
 "summary": "Recurring work as trackable checklists and SOPs, with approvals and conditional logic.",
 "best_for": "operations-driven teams that run recurring, checklist-based processes and want them tracked and auditable",
 "skip_if": "you just need to write down a few SOPs — a doc or a cheaper tool captures them without the platform cost",
 "honest_knock": "Pricing is opaque and jumps steeply from Startup to Pro, with seat minimums that push the real cost above the headline per-member rate — you'll need a sales call to price it. Best once recurring checklists are core to how you operate.",
 "pricing": {
  "status": "quote_only",
  "entry_price": null,
  "entry_price_terms": null,
  "from_price_usd_month": null,
  "plans": [
   {
    "name": "Startup",
    "price": "Contact sales",
    "includes": "5 users, 10 guests, 5,000 Data Set records, 10 automation apps, 100 actions/month, API 50 calls/month"
   },
   {
    "name": "Pro",
    "price": "Contact sales",
    "includes": "14-day free trial, no credit card needed"
   }
  ],
  "plans_source": "summarised from pricing.notes; every plan name and amount appears verbatim in those notes",
  "notes": "Process Street publishes no prices. Re-verified 2026-08-17, 2026-09-30 and 2026-10-06: every tier on their pricing page, Startup included, shows Contact sales rather than a figure, and our monthly captures from July and August 2026 are byte-for-byte identical and contain no amount. What the page does publish are the limits. Startup is capped at 5 users and 10 guests, with 5,000 Data Set records, 10 automation apps, 100 automation actions a month and a public API limited to 50 calls a month. The page describes it as a simplified Pro plan for startups. Pro comes with a 14-day free trial that needs no credit card. Figures quoted elsewhere — roughly $100 a month for Startup, the $1,500 range for Pro, per-member rates around $12.50 to $15 — do not come from Process Street and we could not verify any of them. The FAQ on the same page adds one lever the plan cards do not show: discounts for registered non-profits, arranged through sales.",
  "verified_at": "2026-10-06",
  "source_url": "https://www.process.st/pricing/",
  "schema_offer": null,
  "source_quotes": [
   {
    "field": "free_trial",
    "plan": null,
    "quote": "14-day free trial",
    "source_url": "https://www.process.st/pricing/",
    "read_on": "2026-10-23"
   }
  ]
 },
 "free_plan": false,
 "free_plan_evidence": null,
 "cost_traps": [
  {
   "id": "quote_only",
   "label": "Quote-only pricing",
   "evidence": "Re-verified 2026-08-17, 2026-09-30 and 2026-10-06: every tier on their pricing page, Startup included, shows Contact sales rather than a figure, and our monthly captures from July and August 2026 are byte-for-byte identical and contain no amount.",
   "verified_at": "2026-10-06",
   "source_url": "https://www.process.st/pricing/"
  },
  {
   "id": "per_seat",
   "label": "Per-seat pricing",
   "evidence": "Figures quoted elsewhere — roughly $100 a month for Startup, the $1,500 range for Pro, per-member rates around $12.50 to $15 — do not come from Process Street and we could not verify any of them.",
   "verified_at": "2026-10-06",
   "source_url": "https://www.process.st/pricing/"
  }
 ],
 "compare_with": {
  "name": "Trainual or a wiki",
  "why": "cheaper process-documentation tools"
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/process-street.json",
  "review": "https://aibuildermarketplace.com/b2b/process-street-review/",
  "marketplace": "https://aibuildermarketplace.com/marketplace/process-street/",
  "vendor_site": "https://process.st"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://get.process.st/hyrxoou4prfc",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Pricing status is 'quote_only': no single public entry price.",
  "Data export tested on 2026-10-23; contract terms not researched. Scope and untested export routes are listed in measured.exit_test.",
  "Being verified: refund terms are not yet matched to a verbatim line on the vendor's own pages. Not matched does not mean there is none.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product."
 ],
 "verification": {
  "price": "read",
  "free_trial": "measured",
  "refund": "being_verified"
 },
 "status_page": {
  "source_url": "https://status.process.st",
  "platform": "statuspage",
  "period": {
   "from": "2026-07-26T15:58:36.022534Z",
   "to": "2026-10-24T15:58:36.022534Z",
   "days": 90
  },
  "read_at": "2026-10-24T15:58:36.022534Z",
  "source_urls": [
   "https://status.process.st/history.rss"
  ],
  "claim": null,
  "scope": "Process Street Status. Counts cover all incidents on this page; no component filtering. May include services beyond the reviewed product.",
  "incident_count": null,
  "observed_count": 0,
  "counts_by_vendor_label": {},
  "major_or_critical_count": null,
  "observed_major_or_critical_count": 0,
  "duration_seconds": null,
  "known_duration_seconds": null,
  "duration_known_count": 0,
  "ongoing_count": null,
  "incidents": [],
  "coverage": "feed_entries_only",
  "note": "Vendor-reported incidents, not measured uptime. Durations are summed per incident, clipped to the window; overlaps count separately. Feed notices use publication dates, may include maintenance and lack original start/end times. Counts cover the whole vendor page, not product-only incidents.",
  "availability": "ok"
 },
 "measured": {
  "support": null,
  "onboarding": null,
  "inbox": {
   "window_start": "2026-10-22T22:00:00Z",
   "window_end": "2026-11-05T23:00:00Z",
   "window_days": 14,
   "time_basis": "signup_date_midnight_Europe_Amsterdam",
   "status": "partial",
   "observed_at": "2026-10-24T17:44:59.251643Z",
   "counts": {
    "transactional": 1,
    "onboarding_tips": 0,
    "sales_upsell": 0,
    "personal_looking_sales": 0
   },
   "first_sales_email_hours": null,
   "has_list_unsubscribe": false,
   "uncertain": 0,
   "after_cancel": {
    "status": "not_tested"
   },
   "after_deletion": {
    "status": "not_tested"
   },
   "after_unsubscribe": {
    "status": "not_tested"
   }
  },
  "invites": {
   "status": "not_tested",
   "default_on": "not_tested",
   "plus_accepted": "not_tested",
   "invitee_can_unsubscribe": "not_tested",
   "address_book_requested": "not_tested",
   "workspace_requested": "not_tested"
  },
  "entry_exit": {
   "signup": {
    "screens": "not_tested",
    "card_required": "not_tested",
    "call_required": "not_tested",
    "observed_on": null,
    "evidence_url": null
   },
   "cancel": {
    "screens": "not_tested",
    "call_required": "not_tested",
    "observed_on": null,
    "evidence_url": null
   }
  },
  "tested_on": "2026-10-23",
  "tested_by": "Our team; actor, account and scope are documented in the review.",
  "review_url": "https://aibuildermarketplace.com/b2b/process-street-review/",
  "method": [
   "Completed the workflow trial onboarding",
   "Generated a purchase-approval workflow from instructions",
   "Started two runs and entered purchase IDs and amounts",
   "Completed and approved one run and checked Reports",
   "Downloaded active and completed run views with Export all columns"
  ],
  "claims": [
   {
    "claim": "\"14-day free trial\"",
    "claim_source": "https://www.process.st/pricing/",
    "claim_read_on": "2026-10-23",
    "observed": "On the day of sign-up the app showed '14 days left in your free trial'; no card was asked.",
    "observed_on": "2026-10-23",
    "evidence": {
     "label": "Our test observations",
     "url": "https://aibuildermarketplace.com/b2b/process-street-review/#claim-vs-measured"
    },
    "plan": "Pro trial, no integrations",
    "comparability": "Same quantity: trial length shown on day one.",
    "status": "confirmed",
    "buying_consequence": "You get the full 14 days to test without a card.",
    "buyer_direction": null,
    "claim_changed_on": null
   }
  ],
  "exit_test": {
   "run_date": "2026-10-23",
   "what": "On 23 October 2026, in the trial account from this test, we exported the Reports views for active and completed workflow runs (two runs of our own, one completed with amount 10 and one left open with amount 20) and checked what the files contain. We did not re-import them.",
   "first_import": null,
   "file_inspected": true,
   "reimport_tested": false,
   "awkward": "Active and completed runs are separate exports, so one export does not give you all runs.",
   "friction": {
    "export_route": "An Export button in Reports with a choice of visible or all columns gives a CSV straight away.",
    "format": "CSV at run level; form values are not in the standard export (adding field columns to the view was not tested).",
    "reimport": "Not tested; we found no documented way to re-import runs.",
    "cancellation": "Not tested."
   },
   "not_tested": [
    "Adding field columns to a Reports view",
    "PDF export of a workflow or run",
    "Data Sets export",
    "Re-importing the export"
   ],
   "came_along": [
    "Run names, status and the number of completed tasks (2 and 7)",
    "Timestamps (in UTC) and the workflow version",
    "13 run-level columns with 'Export all columns': URL, name, assignee email, created, last activity, due date, completed at and by, status, overdue, completed tasks, version and workflow name"
   ],
   "lost": [
    "The form values we entered, such as the purchase ID and the amounts 10 and 20",
    "Task content, comments and attachments"
   ],
   "note": "A check of this export route with synthetic records, on the account and date stated. Re-importing the export was not tested. Friction is described, not scored; this is not a verdict on the product.",
   "evidence_url": "https://aibuildermarketplace.com/b2b/process-street-review/#exit-test"
  },
  "facts": {
   "trial_requires_card": {
    "value": false,
    "basis": "On the day of sign-up the app showed '14 days left in your free trial'; no card was asked.",
    "observed_on": "2026-10-23",
    "evidence_url": "https://aibuildermarketplace.com/b2b/process-street-review/#claim-vs-measured"
   },
   "trial_duration_confirmed": {
    "value": true,
    "basis": "On the day of sign-up the app showed '14 days left in your free trial'; no card was asked.",
    "observed_on": "2026-10-23",
    "evidence_url": "https://aibuildermarketplace.com/b2b/process-street-review/#claim-vs-measured"
   },
   "export_file_inspected": {
    "value": "not_tested",
    "basis": "No explicit observation in the public evidence.",
    "observed_on": "2026-10-23",
    "evidence_url": "https://aibuildermarketplace.com/b2b/process-street-review/#hands-on"
   },
   "export_reimport_tested": {
    "value": false,
    "basis": "On 23 October 2026, in the trial account from this test, we exported the Reports views for active and completed workflow runs (two runs of our own, one completed with amount 10 and one left open with amount 20) and checked what the files contain. We did not re-import them. A check of this export route with synthetic records, on the account and date stated. Re-importing the export was not tested. Friction is described, not scored; this is not a verdict on the product.",
    "observed_on": "2026-10-23",
    "evidence_url": "https://aibuildermarketplace.com/b2b/process-street-review/#exit-test"
   },
   "export_direct_download": {
    "value": true,
    "basis": "An Export button in Reports with a choice of visible or all columns gives a CSV straight away.",
    "observed_on": "2026-10-23",
    "evidence_url": "https://aibuildermarketplace.com/b2b/process-street-review/#exit-test"
   },
   "marketing_emails_14d": {
    "value": "not_tested",
    "basis": "No complete unambiguous 14-day inbox observation available.",
    "observed_on": "2026-10-24",
    "evidence_url": null
   }
  }
 },
 "third_party_video": {
  "url": "https://www.youtube.com/watch?v=Ezupa0mTOro",
  "channel": "Phylux Express",
  "published": "2025-05-16",
  "shows": "An independent tutorial that sets up a Process Street workspace and runs a workflow, ticking off tasks and filling in form fields along the way",
  "independent": true,
  "checked_at": "2026-10-21"
 },
 "task_evidence": {
  "structured_checks": [],
  "sessions": [
   {
    "source": "session",
    "product_name": "Process Street",
    "product_id": "process-street",
    "run_date": "2026-10-23",
    "session_type": "hands_on",
    "what": "Tested by our team on 23 October 2026 during the Pro trial, without a card and without integrations: Daan created the account and our AI assistant ran the test in Daan's browser. We had the AI build a purchase-approval workflow (purchase ID and amount, a budget and a supplier check, manager approval, at most six steps), ran it twice with known amounts, completed one run with approval, left the other open, and exported the Reports views.",
    "findings": [
     "Generate with AI (a name plus instructions) produced the workflow in about 30 seconds: exactly the six steps we asked for, with full task texts and checklists, 35 form fields, 6 dynamic due dates, 1 approval step and 0 stop tasks. Starting a run added a seventh task, 'Role assignments', with four roles the AI invented, such as procurement analyst and finance analyst. That is a lot of fields for a simple approval.",
     "Tasks could be ticked off while most of the 35 fields were still empty: no field was required. Values we entered were saved straight away, and completing a task gave the next one a due date automatically.",
     "The approval step listed every earlier task with 'Approve' and 'Approve with comments'; after approving, the run showed 'Workflow run completed'. Reports showed the open run under Active Workflow Runs (2 of 7 tasks, on track) and the finished one under Recently Completed. The sample 'Start Here' workflow also counts as a run.",
     "The CSV export from Reports has 13 run-level columns even with 'Export all columns', with times in UTC, but none of the form values we entered (purchase ID, amounts 10 and 20). Active and completed runs are separate exports.",
     "The trial bar said '14 days left in your free trial' on the day of sign-up, and no card was asked. The organisation name we entered during onboarding was not used: the workspace was named after the account holder instead.",
     "On the first attempt the 'Workflow Name' field stayed empty after the AI filled in the rest; typing the name worked."
    ],
    "not_tested": [
     "PDF export and attachments",
     "Automations, integrations and email tasks",
     "Multiple users and a real role split",
     "What remains after the trial"
    ],
    "report": null,
    "disclosure": null,
    "evidence_status": null,
    "result": "reported",
    "note": "Findings as written up after the session; no pass/fail per task was scored.",
    "claim_checks": [
     {
      "claim": "\"14-day free trial\"",
      "claim_source": "https://www.process.st/pricing/",
      "claim_read_on": "2026-10-23",
      "observed": "On the day of sign-up the app showed '14 days left in your free trial'; no card was asked.",
      "observed_on": "2026-10-23",
      "evidence": {
       "label": "Our test observations",
       "url": "https://aibuildermarketplace.com/b2b/process-street-review/#claim-vs-measured"
      },
      "plan": "Pro trial, no integrations",
      "comparability": "Same quantity: trial length shown on day one.",
      "status": "confirmed",
      "buying_consequence": "You get the full 14 days to test without a card.",
      "buyer_direction": null,
      "claim_changed_on": null
     }
    ],
    "claim_checks_note": "A vendor claim (quoted, with source and read date) set against what we observed in this session on the plan stated. status is confirmed, contradicted, not_comparable, not_testable or out_of_date; it is not a score of the product.",
    "exit_test": {
     "run_date": "2026-10-23",
     "what": "On 23 October 2026, in the trial account from this test, we exported the Reports views for active and completed workflow runs (two runs of our own, one completed with amount 10 and one left open with amount 20) and checked what the files contain. We did not re-import them.",
     "first_import": null,
     "file_inspected": true,
     "reimport_tested": false,
     "awkward": "Active and completed runs are separate exports, so one export does not give you all runs.",
     "friction": {
      "export_route": "An Export button in Reports with a choice of visible or all columns gives a CSV straight away.",
      "format": "CSV at run level; form values are not in the standard export (adding field columns to the view was not tested).",
      "reimport": "Not tested; we found no documented way to re-import runs.",
      "cancellation": "Not tested."
     },
     "not_tested": [
      "Adding field columns to a Reports view",
      "PDF export of a workflow or run",
      "Data Sets export",
      "Re-importing the export"
     ],
     "came_along": [
      "Run names, status and the number of completed tasks (2 and 7)",
      "Timestamps (in UTC) and the workflow version",
      "13 run-level columns with 'Export all columns': URL, name, assignee email, created, last activity, due date, completed at and by, status, overdue, completed tasks, version and workflow name"
     ],
     "lost": [
      "The form values we entered, such as the purchase ID and the amounts 10 and 20",
      "Task content, comments and attachments"
     ],
     "note": "A check of this export route with synthetic records, on the account and date stated. Re-importing the export was not tested. Friction is described, not scored; this is not a verdict on the product."
    },
    "in_catalog": true
   }
  ]
 },
 "open_questions": [
  {
   "question_id": "process-street:public_price",
   "key": "public_price",
   "question": "Can you publish a price, or a starting price, for the plans that are quote-only?",
   "status": "open"
  },
  {
   "question_id": "process-street:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "process-street:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "process-street:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "process-street:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_found",
   "detail": "No explicit support for purchases by AI agents on the vendor's own pages.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 }
}