{
 "schema_version": "1.0",
 "id": "planday",
 "name": "Planday",
 "research_status": "researched",
 "vendor_domain": "planday.com",
 "category": "HR & People",
 "task": "Time tracking, shifts & attendance",
 "summary": "Employee scheduling and time tracking for shift businesses, owned by Xero. 30-day trial, no card.",
 "best_for": "shift-based businesses in hospitality and retail with 10 or more staff who need leave management and payroll integration, where the flat fee spreads thin enough to disappear",
 "skip_if": "you are a team of five or six who only need a rota and a clock — Starter covers that, and paying for Plus at that size means the flat fee is a third of your bill",
 "honest_knock": "The €25 monthly platform fee on Plus is the line most comparisons miss. At the 10-user minimum, Plus is €49.90 in seats plus €25 flat, so €74.90 against €14.95 for five users on Starter — the jump is not from €2.99 to €4.99, it is roughly five times the bill. That fee also does not scale down, so the smaller your team, the larger a share of it you carry. Work out your real per-head cost at your actual headcount before choosing, and check which side of the line leave management and payroll integrations fall on, because those are the two features that usually force the upgrade.",
 "pricing": {
  "status": "public",
  "entry_price": "€2.99",
  "entry_price_terms": "Starter · per user per month with a 5-user minimum, so the real floor is EUR 14.95",
  "from_price_usd_month": null,
  "plans": [
   {
    "name": "Starter",
    "price": "€2.99 per user per month",
    "includes": "5-user minimum"
   },
   {
    "name": "Plus",
    "price": "€4.99 per user per month plus €25.00 monthly subscription fee",
    "includes": "10-user minimum; monthly fee covers advanced features access"
   },
   {
    "name": "Pro",
    "price": "no published price",
    "includes": "custom-priced, demo button instead of price"
   }
  ],
  "plans_source": "summarised from pricing.notes; every plan name and amount appears verbatim in those notes",
  "notes": "(re-read 2026-09-17 and again on 2026-10-05; the euro list is unchanged since 20 August 2026, but which list you see depends on the page you open) Three tiers, two of them priced. On the euro page, planday.com/de/preise, Starter is €2.99 per user per month with a 5-user minimum, Plus is €4.99 per user with a 10-user minimum plus a €25.00 monthly subscription fee on top of the per-user cost, and Pro is custom-priced with a demo button rather than a figure. The English page at planday.com/pricing now serves the UK list in its own pricing data — £2.99 Starter, £3.99 Plus and a £30.00 monthly subscription fee, same 5- and 10-user minimums — and carries a separate US and Canada column of $2.99 and $4.49 per user. The three columns are not conversions of one another: Plus is €4.99 against £3.99 against $4.49, and the platform fee is €25 against £30, with no separate US figure published for it. The trial is 30 days on the Plus package and takes no credit card. The monthly fee is not charged on Starter; Planday’s FAQ says it applies to Plus and Pro alike and covers system access to advanced features, their development and maintenance. Billing is monthly or quarterly, by major credit card or direct debit.",
  "verified_at": "2026-10-05",
  "source_url": null
 },
 "free_plan": false,
 "free_plan_evidence": null,
 "cost_traps": [
  {
   "id": "per_seat",
   "label": "Per-seat pricing",
   "evidence": "On the euro page, planday.com/de/preise, Starter is €2.99 per user per month with a 5-user minimum, Plus is €4.99 per user with a 10-user minimum plus a €25.00 monthly subscription fee on top of the per-user cost, and Pro is custom-priced with a demo button rather than a figure.",
   "verified_at": "2026-10-05",
   "source_url": null
  }
 ],
 "compare_with": {
  "name": "Deputy",
  "why": "the closest like-for-like in shift scheduling, and the comparison hinges on Planday's €25 monthly platform fee on Plus. At ten users that fee is a third of the bill; at fifty it is noise. Work out your real per-head cost at your actual headcount on both before choosing, rather than comparing the per-seat headlines"
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/planday.json",
  "review": "https://officesoftwaremarketplace.com/planday-review.html",
  "marketplace": "https://aibuildermarketplace.com/marketplace/planday/",
  "vendor_site": "https://planday.com"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://partnerships.planday.com/02j1mx36pctn",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "planday:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "planday:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "planday:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "planday:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_checked",
   "detail": "We could not read the vendor's pages as plain HTML.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 }
}