{
 "schema_version": "1.0",
 "id": "navan",
 "name": "Navan",
 "research_status": "researched",
 "vendor_domain": "navan.com",
 "category": "Financial Operations",
 "task": "Something else",
 "summary": "Business travel and expense management in one. Book trips, automate expense reports and control spend with real-time visibility.",
 "best_for": "companies of up to 300 employees that want self-serve travel booking with built-in policy control, free on Navan Business, and optionally unified expense management on top",
 "skip_if": "your travel volume is a few trips a year (any booking site does), or you need expense-only tooling without the travel layer",
 "honest_knock": "'Free' is real but has a mechanism: Navan earns commission on bookings made through its inventory, so the platform's incentive is that your travel flows through Navan, and pricing on specific routes/hotels deserves an occasional spot-check against direct booking. The free Business plan stops at 300 employees and lists corporate negotiated rates as an Enterprise feature; expense management is free for 5 users and $15 per user per month after that.",
 "pricing": {
  "status": "public",
  "entry_price": "$15",
  "entry_price_terms": "per user a month from user 6",
  "from_price_usd_month": 15.0,
  "plans": null,
  "plans_source": null,
  "notes": "(read 24 September 2026 on navan.com/pricing) Navan Business is free for companies of up to 300 employees, with no limit on trips, and Navan Expense is free for the first 5 monthly expensing users and then $15 per user per month. Above 300 employees the plan is Navan Enterprise, priced by quote. An expensing user is anyone who submits a transaction in the month, so the expense bill follows who actually files, not headcount. The travel side is free because it is funded by travel-supplier commissions, which makes the question not what it costs but what it steers; note that corporate negotiated rates sit in the Enterprise column of the plan table, not the Business one. Our July and August 2026 readings found no amount on this URL and put the free expense threshold at 15 users; the page now says 5, and this text follows the page.",
  "verified_at": "2026-09-24",
  "source_url": null
 },
 "free_plan": false,
 "free_plan_evidence": null,
 "cost_traps": [
  {
   "id": "per_seat",
   "label": "Per-seat pricing",
   "evidence": "(read 24 September 2026 on navan.com/pricing) Navan Business is free for companies of up to 300 employees, with no limit on trips, and Navan Expense is free for the first 5 monthly expensing users and then $15 per user per month.",
   "verified_at": "2026-09-24",
   "source_url": null
  },
  {
   "id": "usage_metered",
   "label": "Usage-metered",
   "evidence": "'Free' is real but has a mechanism: Navan earns commission on bookings made through its inventory, so the platform's incentive is that your travel flows through Navan, and pricing on specific routes/hotels deserves an occasional spot-check against direct booking.",
   "verified_at": "2026-09-24",
   "source_url": null
  }
 ],
 "compare_with": {
  "name": "TravelPerk or Ramp (for expense)",
  "why": "TravelPerk is the direct travel rival; Ramp attacks the expense side — Navan's edge is the free, unified travel core"
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/navan.json",
  "review": "https://officesoftwaremarketplace.com/navan-review.html",
  "marketplace": "https://aibuildermarketplace.com/marketplace/navan/",
  "vendor_site": "https://navan.com"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://get.navan.com/onj1xewpcdit",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Plan-by-plan prices are not structured in this record yet; pricing.notes has the full text.",
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "navan:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "navan:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "navan:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "navan:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": {
   "what": "Read access across the travel and expense dataset: spend summaries, transaction detail and policy data. Write access is announced but not live.",
   "plan": "Not stated in their own announcement.",
   "status": "Read-only",
   "source": "https://navan.com/blog/navan-anywhere-gemini-travel-expense-ai",
   "checked": "2026-07-28",
   "note": "The vendor's own MCP server, from our MCP research; it works with your own account at the vendor."
  },
  "agent_checkout": {
   "status": "not_found",
   "detail": "No explicit support for purchases by AI agents on the vendor's own pages.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 }
}