{
 "schema_version": "1.0",
 "id": "momence",
 "name": "Momence",
 "research_status": "researched",
 "vendor_domain": "momence.com",
 "category": "Operations & Workflow",
 "task": null,
 "summary": "Booking and business management for class-based businesses — yoga and fitness studios, gyms, salons and schools: scheduling, memberships, payments, marketing automations and a member app in one place.",
 "best_for": "class-based businesses — studios, gyms, salons, schools — that want scheduling, memberships, payments and marketing in one system with a member app",
 "skip_if": "you only need a simple calendar-booking link (a lightweight scheduler is cheaper) or you won't accept platform fees on top of card processing",
 "honest_knock": "Momence stopped publishing prices in September 2026: on the 25th its pricing page was a 'Let's talk pricing' form with no figure on it. The last public ladder (6 September) made the 'free' plan the most expensive one at real volume — 5% of every sale overtook Pro's $60 flat fee around $29k a year, and Pro lost to the $199 Custom plan above about $67k — while Pro added no features over Basic. Ask whether your quote is a flat fee or a percentage before you ask anything else.",
 "pricing": {
  "status": "public",
  "entry_price": "$60",
  "entry_price_terms": "per month at 2.5%)",
  "from_price_usd_month": 60.0,
  "plans": null,
  "plans_source": null,
  "notes": "Quote-only since September 2026. Re-read 25 September 2026, momence.com/pricing (now www.momence.com/pricing/, with the footer reading 'Xplor Momence') no longer shows plan cards: it carries three customer quotes and a 'Let's talk pricing' form asking first and last name, business name, business website and email, with no amount, commission rate or processing fee anywhere on the page. The last ladder Momence published itself, read 6 September 2026: Basic $0/mo with a 5% Momence fee on every transaction plus 4% passed to the client; Pro $60/mo with the fee halved to 2.5%; Custom $199/mo with no Momence fee, unlimited add-ons and dedicated support. Basic and Pro then carried an identical exclusion list — no add-ons, no phone number, no inbox, no retail products, no reporting or insights, no staff members, no locations. Card processing was published separately per country: US 3.9% + $0.30 online, 3.7% + $0.05 in person, 1.8% ACH; UK 2.5% + 20p, 2.4% + 10p, 2% + 20p BACS; Australia 2.75% + A$0.30, 2.75% + A$0.10, 2% + A$0.30 BECS; Canada 3.9% + C$0.30, 3.7% + C$0.05, 2% + C$0.40. Treat those figures as the yardstick to hold a quote against, not as a current offer.",
  "verified_at": "2026-09-25",
  "source_url": null
 },
 "free_plan": true,
 "free_plan_evidence": "The last ladder Momence published itself, read 6 September 2026: Basic $0/mo with a 5% Momence fee on every transaction plus 4% passed to the client; Pro $60/mo with the fee halved to 2.5%; Custom $199/mo with no Momence fee, unlimited add-ons and dedicated support.",
 "cost_traps": [
  {
   "id": "addons_extra",
   "label": "Key features are paid add-ons",
   "evidence": "The last ladder Momence published itself, read 6 September 2026: Basic $0/mo with a 5% Momence fee on every transaction plus 4% passed to the client; Pro $60/mo with the fee halved to 2.5%; Custom $199/mo with no Momence fee, unlimited add-ons and dedicated support.",
   "verified_at": "2026-09-25",
   "source_url": null
  }
 ],
 "compare_with": {
  "name": "Mindbody or Acuity Scheduling",
  "why": "Mindbody wins on marketplace reach for fitness, Acuity on cheap simple scheduling; Momence wins on modern all-in-one value for class businesses"
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/momence.json",
  "review": "https://aibuildermarketplace.com/b2b/momence-review/",
  "marketplace": "https://aibuildermarketplace.com/marketplace/momence/",
  "vendor_site": "https://momence.com"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://partners.momence.com/32hj5w4tap0s",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Plan-by-plan prices are not structured in this record yet; pricing.notes has the full text.",
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "momence:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "momence:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "momence:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "momence:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_checked",
   "detail": "We could not read the vendor's pages as plain HTML.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 }
}