{
 "schema_version": "1.0",
 "id": "krispcall",
 "name": "KrispCall",
 "research_status": "researched",
 "vendor_domain": "krispcall.com",
 "category": "Communication & Voice",
 "task": "A business phone system",
 "summary": "Virtual numbers across 100+ countries with a shared dashboard, dialer and CRM hooks, priced per user. Calls and SMS are pay-as-you-go from a separate credit balance, so compare per-country call rates at your volume rather than the seat price.",
 "best_for": "sales and support teams that need virtual numbers across many countries with a shared dashboard, dialer and CRM hooks at a budget seat price",
 "skip_if": "your calling is domestic-only at low volume (simpler tools suffice), or you need enterprise reliability guarantees over price",
 "honest_knock": "Same honest math as most budget VoIP: the plan buys the platform, the meter buys the conversations — per-minute and per-SMS charges land on top of every seat, so the comparison that matters is call-rate-per-country at your volume. The 100+ country number coverage is genuinely the draw; verify number availability and local regulations for your specific target countries before committing.",
 "pricing": {
  "status": "public",
  "entry_price": "$12",
  "entry_price_terms": "per user a month billed annually, or $15 monthly (up to 5 users)",
  "from_price_usd_month": 12.0,
  "plans": null,
  "plans_source": null,
  "notes": "(re-verified 2026-08-17 and 2026-10-07 against the vendor's own pricing page) Since our August reading the plans have been renamed and a tier added: Starter $12 per user/mo billed annually or $15 monthly, for teams up to 5 users; Advance $32 or $40, up to 50 users; Max $48 or $60, with no member limit; Enterprise custom, quoted as volume pricing for 50+ seats. Annual saves 20%, which the page puts at $36, $96 and $144 per user a year; that checks out against the monthly rates. Each plan includes one free US, Canadian or UK number per user, $1 of testing credit, and a monthly allowance per user: Starter 200 outbound and 200 inbound call minutes and 100 SMS segments; Advance 1,000, 1,000 and 500; Max unlimited calling under a fair-usage policy and 1,000 segments. SMS allowances are pooled across the users on a plan, and the included calling covers local numbers in the US, Canada, UK and Australia. Additional calls, SMS and numbers are billed at usage rates from a separate credit balance. US business texting needs A2P 10DLC registration at the same price on every plan: $4.50 brand registration and $15 campaign vetting, one-off, plus $1.50 a month for a low-volume campaign or $2 a month for a sole-proprietor campaign. Subscriptions carry a 14-day unconditional refund; add-ons, numbers and credits are non-refundable.",
  "verified_at": "2026-10-07",
  "source_url": null,
  "schema_offer": {
   "price": 15.0,
   "currency": "USD",
   "description": "Starter per user, per month, billed month-to-month. From our pricing notes: “Starter $12 per user/mo billed annually or $15 monthly, for teams up to 5 users” Read on the vendor's own pricing page on 2026-10-07.",
   "page": "https://zerotouchsupport.com/krispcall-review.html"
  },
  "source_quotes": null
 },
 "free_plan": false,
 "free_plan_evidence": null,
 "cost_traps": [
  {
   "id": "per_seat",
   "label": "Per-seat pricing",
   "evidence": "(re-verified 2026-08-17 and 2026-10-07 against the vendor's own pricing page) Since our August reading the plans have been renamed and a tier added: Starter $12 per user/mo billed annually or $15 monthly, for teams up to 5 users; Advance $32 or $40, up to 50 users; Max $48 or $60, with no member limit; Enterprise custom, quoted as volume pricing for 50+ seats.",
   "verified_at": "2026-10-07",
   "source_url": null
  },
  {
   "id": "usage_metered",
   "label": "Usage-metered",
   "evidence": "Additional calls, SMS and numbers are billed at usage rates from a separate credit balance.",
   "verified_at": "2026-10-07",
   "source_url": null
  },
  {
   "id": "addons_extra",
   "label": "Key features are paid add-ons",
   "evidence": "Subscriptions carry a 14-day unconditional refund; add-ons, numbers and credits are non-refundable.",
   "verified_at": "2026-10-07",
   "source_url": null
  }
 ],
 "compare_with": {
  "name": "CloudTalk or CallHippo",
  "why": "the direct budget-VoIP set — differences live in per-country rates and number availability, so price your actual destinations"
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/krispcall.json",
  "review": "https://zerotouchsupport.com/krispcall-review.html",
  "marketplace": "https://aibuildermarketplace.com/marketplace/krispcall/",
  "vendor_site": "https://krispcall.com"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://try.krispcall.com/oxhjrkcubhma",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "available",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": {
   "currency": "USD",
   "unit": "user",
   "axis": "users",
   "plans": [
    {
     "id": "starter",
     "name": "Starter",
     "model": "per_unit",
     "max_units": 5,
     "annual_month": 12,
     "monthly": 15,
     "evidence": "Starter $12 per user/mo billed annually or $15 monthly, for teams up to 5 users"
    },
    {
     "id": "advance",
     "name": "Advance",
     "model": "per_unit",
     "max_units": 50,
     "annual_month": 32,
     "monthly": 40,
     "evidence": "Advance $32 or $40, up to 50 users"
    },
    {
     "id": "max",
     "name": "Max",
     "model": "per_unit",
     "annual_month": 48,
     "monthly": 60,
     "evidence": "Max $48 or $60, with no member limit"
    },
    {
     "id": "enterprise",
     "name": "Enterprise",
     "model": "quote",
     "evidence": "Enterprise custom, quoted as volume pricing for 50+ seats"
    }
   ],
   "notes": [
    "Each plan includes one free US, Canadian or UK number per user and a monthly call and SMS allowance per user; the comparison table on the same page still says pay per minute on every plan."
   ],
   "not_computable": [
    "Additional calls, SMS and numbers are billed at usage rates from a separate credit balance.",
    "A2P 10DLC registration for US texting: $4.50 brand registration and $15 campaign vetting one-off, plus $1.50 or $2 a month per campaign; the power dialer is an add-on without a published price."
   ],
   "rules_verified_at": "2026-10-07"
  },
  "growth": {
   "annual": {
    "product_id": "krispcall",
    "currency": "USD",
    "axis": "users",
    "unit": "user",
    "billing": "annual",
    "rows": [
     {
      "units": 1,
      "cheapest_plan": "starter",
      "cheapest_plan_name": "Starter",
      "total_month": 12.0,
      "billed": {
       "amount": 144.0,
       "every": "year"
      },
      "ranges": [],
      "per_plan": {
       "starter": 12.0,
       "advance": 32.0,
       "max": 48.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 2,
      "cheapest_plan": "starter",
      "cheapest_plan_name": "Starter",
      "total_month": 24.0,
      "billed": {
       "amount": 288.0,
       "every": "year"
      },
      "ranges": [],
      "per_plan": {
       "starter": 24.0,
       "advance": 64.0,
       "max": 96.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 3,
      "cheapest_plan": "starter",
      "cheapest_plan_name": "Starter",
      "total_month": 36.0,
      "billed": {
       "amount": 432.0,
       "every": "year"
      },
      "ranges": [],
      "per_plan": {
       "starter": 36.0,
       "advance": 96.0,
       "max": 144.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 5,
      "cheapest_plan": "starter",
      "cheapest_plan_name": "Starter",
      "total_month": 60.0,
      "billed": {
       "amount": 720.0,
       "every": "year"
      },
      "ranges": [],
      "per_plan": {
       "starter": 60.0,
       "advance": 160.0,
       "max": 240.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 10,
      "cheapest_plan": "advance",
      "cheapest_plan_name": "Advance",
      "total_month": 320.0,
      "billed": {
       "amount": 3840.0,
       "every": "year"
      },
      "ranges": [],
      "per_plan": {
       "starter": "not_eligible",
       "advance": 320.0,
       "max": 480.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 15,
      "cheapest_plan": "advance",
      "cheapest_plan_name": "Advance",
      "total_month": 480.0,
      "billed": {
       "amount": 5760.0,
       "every": "year"
      },
      "ranges": [],
      "per_plan": {
       "starter": "not_eligible",
       "advance": 480.0,
       "max": 720.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 20,
      "cheapest_plan": "advance",
      "cheapest_plan_name": "Advance",
      "total_month": 640.0,
      "billed": {
       "amount": 7680.0,
       "every": "year"
      },
      "ranges": [],
      "per_plan": {
       "starter": "not_eligible",
       "advance": 640.0,
       "max": 960.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 25,
      "cheapest_plan": "advance",
      "cheapest_plan_name": "Advance",
      "total_month": 800.0,
      "billed": {
       "amount": 9600.0,
       "every": "year"
      },
      "ranges": [],
      "per_plan": {
       "starter": "not_eligible",
       "advance": 800.0,
       "max": 1200.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 50,
      "cheapest_plan": "advance",
      "cheapest_plan_name": "Advance",
      "total_month": 1600.0,
      "billed": {
       "amount": 19200.0,
       "every": "year"
      },
      "ranges": [],
      "per_plan": {
       "starter": "not_eligible",
       "advance": 1600.0,
       "max": 2400.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 100,
      "cheapest_plan": "max",
      "cheapest_plan_name": "Max",
      "total_month": 4800.0,
      "billed": {
       "amount": 57600.0,
       "every": "year"
      },
      "ranges": [],
      "per_plan": {
       "starter": "not_eligible",
       "advance": "not_eligible",
       "max": 4800.0,
       "enterprise": "quote"
      }
     }
    ],
    "switch_points": [
     {
      "from_units": 5,
      "to_units": 10,
      "from_plan": "starter",
      "to_plan": "advance",
      "from_plan_name": "Starter",
      "to_plan_name": "Advance"
     },
     {
      "from_units": 50,
      "to_units": 100,
      "from_plan": "advance",
      "to_plan": "max",
      "from_plan_name": "Advance",
      "to_plan_name": "Max"
     }
    ],
    "conflicts": [],
    "unknowns": [
     "Additional calls, SMS and numbers are billed at usage rates from a separate credit balance.",
     "A2P 10DLC registration for US texting: $4.50 brand registration and $15 campaign vetting one-off, plus $1.50 or $2 a month per campaign; the power dialer is an add-on without a published price."
    ]
   },
   "monthly": {
    "product_id": "krispcall",
    "currency": "USD",
    "axis": "users",
    "unit": "user",
    "billing": "monthly",
    "rows": [
     {
      "units": 1,
      "cheapest_plan": "starter",
      "cheapest_plan_name": "Starter",
      "total_month": 15.0,
      "billed": {
       "amount": 15.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "starter": 15.0,
       "advance": 40.0,
       "max": 60.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 2,
      "cheapest_plan": "starter",
      "cheapest_plan_name": "Starter",
      "total_month": 30.0,
      "billed": {
       "amount": 30.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "starter": 30.0,
       "advance": 80.0,
       "max": 120.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 3,
      "cheapest_plan": "starter",
      "cheapest_plan_name": "Starter",
      "total_month": 45.0,
      "billed": {
       "amount": 45.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "starter": 45.0,
       "advance": 120.0,
       "max": 180.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 5,
      "cheapest_plan": "starter",
      "cheapest_plan_name": "Starter",
      "total_month": 75.0,
      "billed": {
       "amount": 75.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "starter": 75.0,
       "advance": 200.0,
       "max": 300.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 10,
      "cheapest_plan": "advance",
      "cheapest_plan_name": "Advance",
      "total_month": 400.0,
      "billed": {
       "amount": 400.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "starter": "not_eligible",
       "advance": 400.0,
       "max": 600.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 15,
      "cheapest_plan": "advance",
      "cheapest_plan_name": "Advance",
      "total_month": 600.0,
      "billed": {
       "amount": 600.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "starter": "not_eligible",
       "advance": 600.0,
       "max": 900.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 20,
      "cheapest_plan": "advance",
      "cheapest_plan_name": "Advance",
      "total_month": 800.0,
      "billed": {
       "amount": 800.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "starter": "not_eligible",
       "advance": 800.0,
       "max": 1200.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 25,
      "cheapest_plan": "advance",
      "cheapest_plan_name": "Advance",
      "total_month": 1000.0,
      "billed": {
       "amount": 1000.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "starter": "not_eligible",
       "advance": 1000.0,
       "max": 1500.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 50,
      "cheapest_plan": "advance",
      "cheapest_plan_name": "Advance",
      "total_month": 2000.0,
      "billed": {
       "amount": 2000.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "starter": "not_eligible",
       "advance": 2000.0,
       "max": 3000.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 100,
      "cheapest_plan": "max",
      "cheapest_plan_name": "Max",
      "total_month": 6000.0,
      "billed": {
       "amount": 6000.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "starter": "not_eligible",
       "advance": "not_eligible",
       "max": 6000.0,
       "enterprise": "quote"
      }
     }
    ],
    "switch_points": [
     {
      "from_units": 5,
      "to_units": 10,
      "from_plan": "starter",
      "to_plan": "advance",
      "from_plan_name": "Starter",
      "to_plan_name": "Advance"
     },
     {
      "from_units": 50,
      "to_units": 100,
      "from_plan": "advance",
      "to_plan": "max",
      "from_plan_name": "Advance",
      "to_plan_name": "Max"
     }
    ],
    "conflicts": [],
    "unknowns": [
     "Additional calls, SMS and numbers are billed at usage rates from a separate credit balance.",
     "A2P 10DLC registration for US texting: $4.50 brand registration and $15 campaign vetting one-off, plus $1.50 or $2 a month per campaign; the power dialer is an add-on without a published price."
    ]
   }
  }
 },
 "unknowns": [
  "Plan-by-plan prices are not structured in this record yet; pricing.notes has the full text.",
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "Being verified: free trial and refund terms are not yet matched to a verbatim line on the vendor's own pages. Not matched does not mean there is none.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "verification": {
  "price": "read",
  "free_trial": "being_verified",
  "refund": "being_verified"
 },
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "krispcall:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "krispcall:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "krispcall:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "krispcall:pricing_gap_1",
   "key": "pricing_gap_1",
   "question": "Our price check could not put a number on this part of the cost: Additional calls, SMS and numbers are billed at usage rates from a separate credit balance. Can you publish the price or the rule?",
   "status": "open"
  },
  {
   "question_id": "krispcall:pricing_gap_2",
   "key": "pricing_gap_2",
   "question": "Our price check could not put a number on this part of the cost: A2P 10DLC registration for US texting: $4.50 brand registration and $15 campaign vetting one-off, plus $1.50 or $2 a month per campaign; the power dialer is an add-on without a published price. Can you publish the price or the rule?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_found",
   "detail": "No explicit support for purchases by AI agents on the vendor's own pages.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 },
 "task_scope": {
  "scope": "business_phone",
  "label": "Business phone system",
  "why": "Virtual numbers across 100+ countries with a shared dashboard, dialer and CRM hooks, priced per user.",
  "source": "our dossier",
  "phrases": [
   "business phone",
   "business phone system",
   "phone system",
   "voip",
   "cloud phone",
   "virtual number",
   "virtual phone number",
   "business number",
   "toll free number",
   "call center",
   "call centre",
   "dialer",
   "phone line"
  ]
 }
}