{
 "schema_version": "1.0",
 "id": "kixie",
 "name": "Kixie",
 "research_status": "researched",
 "vendor_domain": "kixie.com",
 "category": "Communication & Voice",
 "task": "A business phone system",
 "summary": "Power dialer with SMS and CRM integration for outbound sales teams. Kixie publishes no seat price: three tiers separated by how many lines they dial, with the multi-line AI voice detection, ConnectionBoost, Conversation Intelligence and DNC compliance all sold as add-ons on top.",
 "best_for": "outbound sales teams living in their CRM that want a serious power dialer with local presence, SMS and automation",
 "skip_if": "low call volumes (per-seat + minutes math won't pay back), or you want monthly flexibility without contract fine print",
 "honest_knock": "There is no sticker to compare: no seat price is published, and minutes, AI human-voice detection (a premium add-on, on Multi-Line only), ConnectionBoost, Conversation Intelligence and DNC compliance are each priced apart, so ask for the whole basket in one written quote. Then read the contract term before you sign. Kixie's own billing article says seat licences can only be reduced or moved to a cheaper plan in the last 30 days of the contract term, which starts on your first payment, and that changes made during an annual cycle earn no refund or credit. Buy it with the basket priced and the renewal date in your calendar (our Renewal Radar exists for exactly this).",
 "pricing": {
  "status": "quote_only",
  "entry_price": null,
  "entry_price_terms": null,
  "from_price_usd_month": null,
  "plans": null,
  "plans_source": null,
  "notes": "(2026-10-13, read on their own pricing page) No seat price is published. Three plans are listed — Professional, Single-Line PowerDialer and Multi-Line PowerDialer — and no amount is rendered anywhere on the page; the billing toggle that used to sit above the cards has gone too, so there is now no path from this page to a number. The core phone system is identical on all three; what separates them is dialling. There is no PowerDialer on Professional, one line on Single-Line, and up to four simultaneous lines on Multi-Line — also the only tier offering AI human voice detection, as a premium add-on. ConnectionBoost, Conversation Intelligence and DNC compliance are add-ons at every tier. The plan cards claim unlimited US/Canada minutes while the FAQ published in the page's own structured data prices unlimited US and Canada minutes at $30 a month per user, so which of the two applies belongs in writing in your quote. First US/Canada number free, extra local numbers $5.00 a month, porting in free. Texts from $0.011 each ($11 per 1,000) on a registered 10DLC number, inbound free. 7-day trial, no credit card.",
  "verified_at": "2026-10-13",
  "source_url": "https://www.kixie.com/pricing/",
  "schema_offer": null,
  "source_quotes": null
 },
 "free_plan": false,
 "free_plan_evidence": null,
 "cost_traps": [
  {
   "id": "quote_only",
   "label": "Quote-only pricing",
   "evidence": "No seat price published anywhere on the pricing page; the billing toggle has been removed and only add-ons carry a stated price (read 10 Sep 2026)",
   "verified_at": "2026-10-13",
   "source_url": "https://www.kixie.com/pricing/"
  },
  {
   "id": "per_seat",
   "label": "Per-seat pricing",
   "evidence": "The plan cards claim unlimited US/Canada minutes while the FAQ published in the page's own structured data prices unlimited US and Canada minutes at $30 a month per user, so which of the two applies belongs in writing in your quote.",
   "verified_at": "2026-10-13",
   "source_url": "https://www.kixie.com/pricing/"
  },
  {
   "id": "addons_extra",
   "label": "Key features are paid add-ons",
   "evidence": "There is no PowerDialer on Professional, one line on Single-Line, and up to four simultaneous lines on Multi-Line — also the only tier offering AI human voice detection, as a premium add-on.",
   "verified_at": "2026-10-13",
   "source_url": "https://www.kixie.com/pricing/"
  }
 ],
 "compare_with": {
  "name": "PhoneBurner or JustCall",
  "why": "dialer peers with simpler pricing — compare all-in per-seat including minutes, and the contract terms"
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/kixie.json",
  "review": "https://zerotouchsupport.com/kixie-review.html",
  "marketplace": "https://aibuildermarketplace.com/marketplace/kixie/",
  "vendor_site": "https://kixie.com"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://get.kixie.com/e9lu0lbwzvmq",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Pricing status is 'quote_only': no single public entry price.",
  "Plan-by-plan prices are not structured in this record yet; pricing.notes has the full text.",
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "Being verified: free trial and refund terms are not yet matched to a verbatim line on the vendor's own pages. Not matched does not mean there is none.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "verification": {
  "price": "read",
  "free_trial": "being_verified",
  "refund": "being_verified"
 },
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "kixie:public_price",
   "key": "public_price",
   "question": "Can you publish a price, or a starting price, for the plans that are quote-only?",
   "status": "open"
  },
  {
   "question_id": "kixie:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "kixie:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "kixie:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "kixie:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_found",
   "detail": "No explicit support for purchases by AI agents on the vendor's own pages.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 },
 "task_scope": {
  "scope": "business_phone",
  "label": "Business phone system",
  "why": "Power dialer with SMS and CRM integration for outbound sales teams.",
  "source": "our dossier",
  "phrases": [
   "business phone",
   "business phone system",
   "phone system",
   "voip",
   "cloud phone",
   "virtual number",
   "virtual phone number",
   "business number",
   "toll free number",
   "call center",
   "call centre",
   "dialer",
   "phone line"
  ]
 }
}