{
 "schema_version": "1.0",
 "id": "icontact",
 "name": "iContact",
 "research_status": "researched",
 "vendor_domain": "icontact.com",
 "category": "Growth & Revenue",
 "task": "Email marketing & newsletters",
 "summary": "Straightforward email marketing for growing businesses. Build campaigns and automations with drag-and-drop design and deliverability support.",
 "best_for": "small businesses and nonprofits who want a simple, reliable email tool with strong deliverability and a real marketing advisor included on every paid plan",
 "skip_if": "you need advanced multi-branch automation (ActiveCampaign does more) or you're chasing the rock-bottom cheapest option",
 "honest_knock": "Pricing feels a touch high for what you get, and the Standard plan's hard caps on automations and landing pages push growing teams to upgrade sooner than expected. Set against ActiveCampaign the automation builder is the thinner half of the deal; what iContact sells instead is a product you can hold in your head, deliverability that holds up, and a human on support included rather than sold as a tier.",
 "pricing": {
  "status": "public",
  "entry_price": "$9",
  "entry_price_terms": "per month at 500 contacts",
  "from_price_usd_month": 9.0,
  "plans": null,
  "plans_source": null,
  "notes": "(re-verified 2026-09-29, every contact band read on their own pricing page; previously verified 2026-08-17) No permanent free plan: a 30-day free trial, then from $9 a month for Standard at 500 contacts, with 15% off for paying yearly. At 500 contacts Standard is $9 a month, Premium $16 and Ultimate $24; Standard then climbs through $14, $28, $45, $73, $110, $180, $250 and $350 at the 1,000, 2,500, 5,000, 10,000, 15,000, 25,000, 35,000 and 50,000-contact bands. Premium steps through $27, $41, $73, $109, $159, $229, $309 and $399 at the same bands. Ultimate steps through $38, $53, $84, $128, $183, $258, $338 and $427. Standard covers templates, landing pages and automations; Premium adds unlimited users, social posting and the AI content assistant; Ultimate adds email verification, dynamic content and AI templates and images. Larger lists are quoted.",
  "verified_at": "2026-09-29",
  "source_url": null,
  "schema_offer": null,
  "source_quotes": null,
  "recent_change": null,
  "price_history": {
   "status": "stable",
   "tracked_since": "2026-08-12",
   "last_read": "2026-11-01",
   "read_days": 17,
   "stable": {
    "since": "2026-08-12",
    "until": "2026-11-01",
    "reads": 17,
    "days": 81
   },
   "changes": [],
   "method": "Stable = every amount on the vendor's pricing page identical across >= 3 of our reads over >= 30 days. A change is listed only after we confirmed the new price on the page, with a verbatim quote. Differences in raw readings are never published on their own."
  }
 },
 "free_plan": false,
 "free_plan_evidence": null,
 "cost_traps": [],
 "compare_with": {
  "name": "Mailchimp or Constant Contact",
  "why": "the better-known entry-level email tools"
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/icontact.json",
  "review": "https://aibuildermarketplace.com/b2b/icontact-review/",
  "marketplace": "https://aibuildermarketplace.com/marketplace/icontact/",
  "vendor_site": "https://icontact.com"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://ps.icontact.com/d1d7xi95plm6",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "available",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": {
   "currency": "USD",
   "unit": "contact",
   "axis": "contacts",
   "plans": [
    {
     "id": "standard",
     "name": "Standard",
     "model": "ladder",
     "annual_status": "unknown",
     "rungs": [
      {
       "units": 500,
       "monthly": 9
      },
      {
       "units": 1000,
       "monthly": 14
      },
      {
       "units": 2500,
       "monthly": 28
      },
      {
       "units": 5000,
       "monthly": 45
      },
      {
       "units": 10000,
       "monthly": 73
      },
      {
       "units": 15000,
       "monthly": 110
      },
      {
       "units": 25000,
       "monthly": 180
      },
      {
       "units": 35000,
       "monthly": 250
      },
      {
       "units": 50000,
       "monthly": 350
      }
     ],
     "evidence": "At 500 contacts Standard is $9 a month, Premium $16 and Ultimate $24; Standard then climbs through $14, $28, $45, $73, $110, $180, $250 and $350 at the 1,000, 2,500, 5,000, 10,000, 15,000, 25,000, 35,000 and 50,000-contact bands"
    },
    {
     "id": "premium",
     "name": "Premium",
     "model": "ladder",
     "annual_status": "unknown",
     "rungs": [
      {
       "units": 500,
       "monthly": 16
      },
      {
       "units": 1000,
       "monthly": 27
      },
      {
       "units": 2500,
       "monthly": 41
      },
      {
       "units": 5000,
       "monthly": 73
      },
      {
       "units": 10000,
       "monthly": 109
      },
      {
       "units": 15000,
       "monthly": 159
      },
      {
       "units": 25000,
       "monthly": 229
      },
      {
       "units": 35000,
       "monthly": 309
      },
      {
       "units": 50000,
       "monthly": 399
      }
     ],
     "evidence": "At 500 contacts Standard is $9 a month, Premium $16 and Ultimate $24; Standard then climbs through $14, $28, $45, $73, $110, $180, $250 and $350 at the 1,000, 2,500, 5,000, 10,000, 15,000, 25,000, 35,000 and 50,000-contact bands. Premium steps through $27, $41, $73, $109, $159, $229, $309 and $399 at the same bands"
    },
    {
     "id": "ultimate",
     "name": "Ultimate",
     "model": "ladder",
     "annual_status": "unknown",
     "rungs": [
      {
       "units": 500,
       "monthly": 24
      },
      {
       "units": 1000,
       "monthly": 38
      },
      {
       "units": 2500,
       "monthly": 53
      },
      {
       "units": 5000,
       "monthly": 84
      },
      {
       "units": 10000,
       "monthly": 128
      },
      {
       "units": 15000,
       "monthly": 183
      },
      {
       "units": 25000,
       "monthly": 258
      },
      {
       "units": 35000,
       "monthly": 338
      },
      {
       "units": 50000,
       "monthly": 427
      }
     ],
     "evidence": "At 500 contacts Standard is $9 a month, Premium $16 and Ultimate $24; Standard then climbs through $14, $28, $45, $73, $110, $180, $250 and $350 at the 1,000, 2,500, 5,000, 10,000, 15,000, 25,000, 35,000 and 50,000-contact bands. Premium steps through $27, $41, $73, $109, $159, $229, $309 and $399 at the same bands. Ultimate steps through $38, $53, $84, $128, $183, $258, $338 and $427"
    },
    {
     "id": "quote",
     "name": "Larger lists",
     "model": "quote",
     "evidence": "Larger lists are quoted"
    }
   ],
   "notes": [
    "Monthly prices per contact band; the notes state 15% off for paying yearly but give no yearly amounts, so yearly billing is not computed.",
    "No permanent free plan: a 30-day free trial."
   ],
   "not_computable": [
    "yearly billing (15% off stated, no amounts)",
    "lists above 50,000 contacts (quoted)"
   ],
   "rules_verified_at": "2026-11-03"
  },
  "growth": {
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    "axis": "contacts",
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    "billing": "annual",
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    ],
    "switch_points": [],
    "conflicts": [],
    "unknowns": [
     "yearly billing (15% off stated, no amounts)",
     "lists above 50,000 contacts (quoted)"
    ]
   },
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       "amount": 9.0,
       "every": "month"
      },
      "ranges": [],
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       "premium": 16.0,
       "ultimate": 24.0,
       "quote": "quote"
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     },
     {
      "units": 50,
      "cheapest_plan": "standard",
      "cheapest_plan_name": "Standard",
      "total_month": 9.0,
      "billed": {
       "amount": 9.0,
       "every": "month"
      },
      "ranges": [],
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       "standard": 9.0,
       "premium": 16.0,
       "ultimate": 24.0,
       "quote": "quote"
      }
     },
     {
      "units": 100,
      "cheapest_plan": "standard",
      "cheapest_plan_name": "Standard",
      "total_month": 9.0,
      "billed": {
       "amount": 9.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "standard": 9.0,
       "premium": 16.0,
       "ultimate": 24.0,
       "quote": "quote"
      }
     }
    ],
    "switch_points": [],
    "conflicts": [],
    "unknowns": [
     "yearly billing (15% off stated, no amounts)",
     "lists above 50,000 contacts (quoted)"
    ]
   }
  }
 },
 "unknowns": [
  "Plan-by-plan prices are not structured in this record yet; pricing.notes has the full text.",
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "Being verified: free trial and refund terms are not yet matched to a verbatim line on the vendor's own pages. Not matched does not mean there is none.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "verification": {
  "price": "read",
  "free_trial": "being_verified",
  "refund": "being_verified"
 },
 "status_page": null,
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "icontact:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "icontact:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "icontact:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "icontact:pricing_gap_1",
   "key": "pricing_gap_1",
   "question": "Our price check could not put a number on this part of the cost: yearly billing (15% off stated, no amounts). Can you publish the price or the rule?",
   "status": "open"
  },
  {
   "question_id": "icontact:pricing_gap_2",
   "key": "pricing_gap_2",
   "question": "Our price check could not put a number on this part of the cost: lists above 50,000 contacts (quoted). Can you publish the price or the rule?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_found",
   "detail": "No explicit support for purchases by AI agents on the vendor's own pages.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 },
 "task_scope": {
  "scope": "email_marketing",
  "label": "Email marketing to your own subscribers",
  "why": "Straightforward email marketing for growing businesses.",
  "source": "our dossier",
  "phrases": [
   "email marketing",
   "newsletter",
   "newsletters",
   "email newsletter",
   "email campaigns",
   "marketing emails",
   "mailing list",
   "email list",
   "autoresponder",
   "email marketing platform"
  ]
 }
}