{
 "schema_version": "1.0",
 "id": "goflow",
 "name": "Goflow",
 "research_status": "researched",
 "vendor_domain": "goflow.com",
 "category": "Operations & Workflow",
 "task": "E-commerce & inventory ops",
 "summary": "Multichannel e-commerce operations: orders, inventory, listings and shipping across all your marketplaces in one dashboard. Goflow Core is free forever (500 orders, 3 users) and automates Amazon MCF fulfilment for TikTok Shop orders; the vendor states eligible orders may qualify for 35% savings on Amazon MCF rates (vendor mail, 27 Jul 2026). Goflow lists 250+ integrations across marketplaces, shipping, 3PL and accounting (goflow.com, 12 Aug 2026), and a nocnoc integration keeps Latin American listings, inventory, orders and fulfilment in sync from inside Goflow (vendor mail, 5 Aug 2026).",
 "best_for": "multichannel e-commerce operations with serious order volume that want orders, inventory, purchasing, listings and shipping unified: including EDI retail",
 "skip_if": "you sell on one channel only (a single-channel tool costs a tenth), or your volume sits just past the free Core allowance but nowhere near what the $499/mo entry plan is worth",
 "honest_knock": "Core is free forever but no longer the whole platform: it connects only Amazon, eBay, Shopify, TikTok and Walmart, has no API or App Store, syncs with QuickBooks Online only, and stops importing at 500 orders until the 1st of the next month. The next step up is $499/mo for 750 orders, and Goflow states you cannot move back down to Core once you go paid. Budget the EDI setup separately: $500-1,300 one-time per connection, multiplied by the number of retail partners.",
 "pricing": {
  "status": "public",
  "entry_price": "$499",
  "entry_price_terms": "entry plan (750 orders) · per month for 750 orders, month-to-month",
  "from_price_usd_month": 499.0,
  "plans": null,
  "plans_source": null,
  "notes": "(re-verified 23 Sep 2026 on goflow.com/pricing; the plan ladder was restructured since 3 Sep) Goflow Core is free forever at $0/mo with no credit card, capped at 500 orders a month (new orders then wait until the 1st of the next month or an upgrade), 3 users and 1,000 newly created listings, and limited to stores on Amazon, eBay, Shopify, TikTok and Walmart, QuickBooks Online only, with no API and no App Store. Paid subscriptions are priced by typical monthly order volume through a calculator on the page; its plan data lists $499 for 750 orders, $789 for 2,500, $1,149 for 5,000, $1,449 for 10,000 plus 100 wholesale, $2,249 for 25,000, $2,999 for 50,000 and $4,599 for 100,000, each with a wholesale-weighted twin at the same price that trades retail orders for wholesale ones ($1,149 buys 5,000 retail orders or 2,000 plus 100 wholesale). The $499 and $789 plans include no wholesale orders. Overage per additional order runs from $0.70 on the $499 plan through $0.50 and $0.30 down to $0.10, and from $8 down to $3 per wholesale order. On 3 September the page showed named tiers instead, Launch $499 (750 orders) and Scale $979 (5,000 orders plus wholesale); no $979 plan exists in the current data. Every paid plan is month-to-month, billed on the 1st, with no setup or implementation fees; Enterprise is shown as \"Let's talk\" and is the one 12-month commitment. EDI, SFTP and AS2 connections carry a one-time setup and testing fee of typically $500-1,300 per connection, and custom document or label design is billed hourly. Channel-fulfilled orders count at half weight. There is no free trial and no discount programme — the free Core plan is the trial (vendor mail, 12 Aug 2026).",
  "verified_at": "2026-09-23",
  "source_url": null,
  "schema_offer": {
   "price": 499.0,
   "currency": "USD",
   "description": "entry plan (750 orders), per month for 750 orders, month-to-month; Core covers 500 free but only five marketplaces and no API, so the first paid plan buys channels and integrations rather than order volume. Read on the vendor's own pricing page on 2026-09-23.",
   "page": "https://officesoftwaremarketplace.com/goflow-review.html"
  },
  "source_quotes": null,
  "recent_change": null,
  "price_history": null
 },
 "free_plan": true,
 "free_plan_evidence": "(re-verified 23 Sep 2026 on goflow.com/pricing; the plan ladder was restructured since 3 Sep) Goflow Core is free forever at $0/mo with no credit card, capped at 500 orders a month (new orders then wait until the 1st of the next month or an upgrade), 3 users and 1,000 newly created listings, and limited to stores on Amazon, eBay, Shopify, TikTok and Walmart, QuickBooks Online only, with no API and no App Store.",
 "cost_traps": [
  {
   "id": "usage_metered",
   "label": "Usage-metered",
   "evidence": "Overage per additional order runs from $0.70 on the $499 plan through $0.50 and $0.30 down to $0.10, and from $8 down to $3 per wholesale order.",
   "verified_at": "2026-09-23",
   "source_url": null
  }
 ],
 "compare_with": {
  "name": "Linnworks or Extensiv",
  "why": "the multichannel-ops peer set: compare at your order volume and count the EDI connections you'll actually need"
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/goflow.json",
  "review": "https://officesoftwaremarketplace.com/goflow-review.html",
  "marketplace": "https://aibuildermarketplace.com/marketplace/goflow/",
  "vendor_site": "https://goflow.com"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://ps.goflow.com/50ln3o9ky3ie",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "available",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": {
   "currency": "USD",
   "unit": "order a month",
   "axis": "orders_per_month",
   "plans": [
    {
     "id": "core",
     "name": "Core",
     "model": "free",
     "max_units": 500,
     "evidence": "Goflow Core is free forever at $0/mo with no credit card, capped at 500 orders a month"
    },
    {
     "id": "paid",
     "name": "Paid (order-volume plans)",
     "model": "ladder",
     "annual_status": "not_offered",
     "rungs": [
      {
       "units": 750,
       "monthly": 499
      },
      {
       "units": 2500,
       "monthly": 789
      },
      {
       "units": 5000,
       "monthly": 1149
      },
      {
       "units": 10000,
       "monthly": 1449
      },
      {
       "units": 25000,
       "monthly": 2249
      },
      {
       "units": 50000,
       "monthly": 2999
      },
      {
       "units": 100000,
       "monthly": 4599
      }
     ],
     "evidence": "its plan data lists $499 for 750 orders, $789 for 2,500, $1,149 for 5,000, $1,449 for 10,000 plus 100 wholesale, $2,249 for 25,000, $2,999 for 50,000 and $4,599 for 100,000"
    },
    {
     "id": "enterprise",
     "name": "Enterprise",
     "model": "quote",
     "evidence": "Enterprise is shown as \"Let's talk\" and is the one 12-month commitment"
    }
   ],
   "notes": [
    "Every paid plan is month-to-month; the $499 and $789 plans include no wholesale orders.",
    "Channel-fulfilled orders count at half weight."
   ],
   "not_computable": [
    "Overage per additional order ($0.70 down to $0.10, wholesale $8 down to $3) depends on the plan and is not modelled.",
    "EDI, SFTP and AS2 setup fees (typically $500-1,300 per connection) and hourly custom design work.",
    "Wholesale-weighted twin plans that trade retail orders for wholesale ones."
   ],
   "rules_verified_at": "2026-11-01"
  },
  "growth": {
   "annual": {
    "product_id": "goflow",
    "currency": "USD",
    "axis": "orders_per_month",
    "unit": "order a month",
    "billing": "annual",
    "rows": [
     {
      "units": 0,
      "cheapest_plan": "core",
      "cheapest_plan_name": "Core",
      "total_month": 0.0,
      "billed": {
       "amount": 0.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "core": 0.0,
       "paid": "price_unknown_on_billing",
       "enterprise": "quote"
      }
     },
     {
      "units": 50,
      "cheapest_plan": "core",
      "cheapest_plan_name": "Core",
      "total_month": 0.0,
      "billed": {
       "amount": 0.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "core": 0.0,
       "paid": "price_unknown_on_billing",
       "enterprise": "quote"
      }
     },
     {
      "units": 300,
      "cheapest_plan": "core",
      "cheapest_plan_name": "Core",
      "total_month": 0.0,
      "billed": {
       "amount": 0.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "core": 0.0,
       "paid": "price_unknown_on_billing",
       "enterprise": "quote"
      }
     },
     {
      "units": 700,
      "cheapest_plan": null,
      "cheapest_plan_name": null,
      "total_month": null,
      "billed": null,
      "ranges": [],
      "per_plan": {
       "core": "not_eligible",
       "paid": "price_unknown_on_billing",
       "enterprise": "quote"
      }
     },
     {
      "units": 1000,
      "cheapest_plan": null,
      "cheapest_plan_name": null,
      "total_month": null,
      "billed": null,
      "ranges": [],
      "per_plan": {
       "core": "not_eligible",
       "paid": "price_unknown_on_billing",
       "enterprise": "quote"
      }
     },
     {
      "units": 2000,
      "cheapest_plan": null,
      "cheapest_plan_name": null,
      "total_month": null,
      "billed": null,
      "ranges": [],
      "per_plan": {
       "core": "not_eligible",
       "paid": "price_unknown_on_billing",
       "enterprise": "quote"
      }
     },
     {
      "units": 5000,
      "cheapest_plan": null,
      "cheapest_plan_name": null,
      "total_month": null,
      "billed": null,
      "ranges": [],
      "per_plan": {
       "core": "not_eligible",
       "paid": "price_unknown_on_billing",
       "enterprise": "quote"
      }
     },
     {
      "units": 10000,
      "cheapest_plan": null,
      "cheapest_plan_name": null,
      "total_month": null,
      "billed": null,
      "ranges": [],
      "per_plan": {
       "core": "not_eligible",
       "paid": "price_unknown_on_billing",
       "enterprise": "quote"
      }
     },
     {
      "units": 20000,
      "cheapest_plan": null,
      "cheapest_plan_name": null,
      "total_month": null,
      "billed": null,
      "ranges": [],
      "per_plan": {
       "core": "not_eligible",
       "paid": "price_unknown_on_billing",
       "enterprise": "quote"
      }
     },
     {
      "units": 50000,
      "cheapest_plan": null,
      "cheapest_plan_name": null,
      "total_month": null,
      "billed": null,
      "ranges": [],
      "per_plan": {
       "core": "not_eligible",
       "paid": "price_unknown_on_billing",
       "enterprise": "quote"
      }
     }
    ],
    "switch_points": [
     {
      "from_units": 300,
      "to_units": 700,
      "from_plan": "core",
      "to_plan": null,
      "from_plan_name": "Core",
      "to_plan_name": null
     }
    ],
    "conflicts": [],
    "unknowns": [
     "Overage per additional order ($0.70 down to $0.10, wholesale $8 down to $3) depends on the plan and is not modelled.",
     "EDI, SFTP and AS2 setup fees (typically $500-1,300 per connection) and hourly custom design work.",
     "Wholesale-weighted twin plans that trade retail orders for wholesale ones."
    ],
    "measured": [
     {
      "claim": "free, forever",
      "claim_source": "https://goflow.com/pricing",
      "claim_read_on": "2026-10-24",
      "observed": "No billing or checkout route was found in the app.",
      "observed_on": "2026-10-24",
      "evidence": {
       "label": "Our test observations",
       "url": "https://officesoftwaremarketplace.com/goflow-review.html#claim-vs-measured"
      },
      "plan": "Core",
      "comparability": "No cost rule exists. The dossier describes free Core; the session did not reach a checkout.",
      "status": "not_testable",
      "buying_consequence": "No checkout total could be verified.",
      "buyer_direction": null,
      "claim_changed_on": null,
      "status_label": "Not testable",
      "review_url": "https://officesoftwaremarketplace.com/goflow-review.html"
     }
    ]
   },
   "monthly": {
    "product_id": "goflow",
    "currency": "USD",
    "axis": "orders_per_month",
    "unit": "order a month",
    "billing": "monthly",
    "rows": [
     {
      "units": 0,
      "cheapest_plan": "core",
      "cheapest_plan_name": "Core",
      "total_month": 0.0,
      "billed": {
       "amount": 0.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "core": 0.0,
       "paid": 499.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 50,
      "cheapest_plan": "core",
      "cheapest_plan_name": "Core",
      "total_month": 0.0,
      "billed": {
       "amount": 0.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "core": 0.0,
       "paid": 499.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 300,
      "cheapest_plan": "core",
      "cheapest_plan_name": "Core",
      "total_month": 0.0,
      "billed": {
       "amount": 0.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "core": 0.0,
       "paid": 499.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 700,
      "cheapest_plan": "paid",
      "cheapest_plan_name": "Paid (order-volume plans)",
      "total_month": 499.0,
      "billed": {
       "amount": 499.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "core": "not_eligible",
       "paid": 499.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 1000,
      "cheapest_plan": "paid",
      "cheapest_plan_name": "Paid (order-volume plans)",
      "total_month": 789.0,
      "billed": {
       "amount": 789.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "core": "not_eligible",
       "paid": 789.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 2000,
      "cheapest_plan": "paid",
      "cheapest_plan_name": "Paid (order-volume plans)",
      "total_month": 789.0,
      "billed": {
       "amount": 789.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "core": "not_eligible",
       "paid": 789.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 5000,
      "cheapest_plan": "paid",
      "cheapest_plan_name": "Paid (order-volume plans)",
      "total_month": 1149.0,
      "billed": {
       "amount": 1149.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "core": "not_eligible",
       "paid": 1149.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 10000,
      "cheapest_plan": "paid",
      "cheapest_plan_name": "Paid (order-volume plans)",
      "total_month": 1449.0,
      "billed": {
       "amount": 1449.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "core": "not_eligible",
       "paid": 1449.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 20000,
      "cheapest_plan": "paid",
      "cheapest_plan_name": "Paid (order-volume plans)",
      "total_month": 2249.0,
      "billed": {
       "amount": 2249.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "core": "not_eligible",
       "paid": 2249.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 50000,
      "cheapest_plan": "paid",
      "cheapest_plan_name": "Paid (order-volume plans)",
      "total_month": 2999.0,
      "billed": {
       "amount": 2999.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "core": "not_eligible",
       "paid": 2999.0,
       "enterprise": "quote"
      }
     }
    ],
    "switch_points": [
     {
      "from_units": 300,
      "to_units": 700,
      "from_plan": "core",
      "to_plan": "paid",
      "from_plan_name": "Core",
      "to_plan_name": "Paid (order-volume plans)"
     }
    ],
    "conflicts": [],
    "unknowns": [
     "Overage per additional order ($0.70 down to $0.10, wholesale $8 down to $3) depends on the plan and is not modelled.",
     "EDI, SFTP and AS2 setup fees (typically $500-1,300 per connection) and hourly custom design work.",
     "Wholesale-weighted twin plans that trade retail orders for wholesale ones."
    ],
    "measured": [
     {
      "claim": "free, forever",
      "claim_source": "https://goflow.com/pricing",
      "claim_read_on": "2026-10-24",
      "observed": "No billing or checkout route was found in the app.",
      "observed_on": "2026-10-24",
      "evidence": {
       "label": "Our test observations",
       "url": "https://officesoftwaremarketplace.com/goflow-review.html#claim-vs-measured"
      },
      "plan": "Core",
      "comparability": "No cost rule exists. The dossier describes free Core; the session did not reach a checkout.",
      "status": "not_testable",
      "buying_consequence": "No checkout total could be verified.",
      "buyer_direction": null,
      "claim_changed_on": null,
      "status_label": "Not testable",
      "review_url": "https://officesoftwaremarketplace.com/goflow-review.html"
     }
    ]
   }
  }
 },
 "unknowns": [
  "Plan-by-plan prices are not structured in this record yet; pricing.notes has the full text.",
  "Data export tested on 2026-10-24; contract terms not researched. Scope and untested export routes are listed in measured.exit_test.",
  "Being verified: free trial and refund terms are not yet matched to a verbatim line on the vendor's own pages. Not matched does not mean there is none."
 ],
 "verification": {
  "price": "read",
  "free_trial": "being_verified",
  "refund": "being_verified"
 },
 "status_page": null,
 "measured": {
  "support": {
   "sent_at": "2026-10-24T18:07:25Z",
   "window_days": 7,
   "observed_at": "2026-10-25T10:14:24.761985Z",
   "status": "partial",
   "channel": "email",
   "first_reply_hours": null,
   "first_human_reply_hours": null,
   "answered": null,
   "answered_by": null,
   "plan": "Core (free)",
   "trial": false,
   "comparison": {
    "status": "not_comparable",
    "reason": "No literal claim with exact plan and trial scope recorded."
   },
   "method": "One support message containing three fixed questions, by email, by the supplier's support ticket form, or, when the supplier publishes no email address, by in-app chat with manually recorded times; one measurement is one measurement, not an estimate of typical support speed. Seven elapsed days; whole hours, half up. Human means rule-based signals, not proof of authorship. Uncertain replies remain unclear. For email, only messages still present in INBOX/junk at collection time are covered."
  },
  "onboarding": null,
  "inbox": null,
  "invites": {
   "status": "not_tested",
   "default_on": "not_tested",
   "plus_accepted": "not_tested",
   "invitee_can_unsubscribe": "not_tested",
   "address_book_requested": "not_tested",
   "workspace_requested": "not_tested"
  },
  "entry_exit": {
   "signup": {
    "screens": "not_tested",
    "card_required": "not_tested",
    "call_required": "not_tested",
    "observed_on": null,
    "evidence_url": null
   },
   "cancel": {
    "screens": "not_tested",
    "call_required": "not_tested",
    "observed_on": null,
    "evidence_url": null
   }
  },
  "tested_on": "2026-10-24",
  "tested_by": "Our team; actor, account and scope are documented in the review.",
  "review_url": "https://officesoftwaremarketplace.com/goflow-review.html",
  "method": [
   "Imported two made-up products through Create Standard Products",
   "Exported the products and re-imported an update by Item Number",
   "Looked for a billing or plan page in the app",
   "Asked support by email about export, AI training and the DPA"
  ],
  "claims": [
   {
    "claim": "free, forever",
    "claim_source": "https://goflow.com/pricing",
    "claim_read_on": "2026-10-24",
    "observed": "No billing or checkout route was found in the app.",
    "observed_on": "2026-10-24",
    "evidence": {
     "label": "Our test observations",
     "url": "https://officesoftwaremarketplace.com/goflow-review.html#claim-vs-measured"
    },
    "plan": "Core",
    "comparability": "No cost rule exists. The dossier describes free Core; the session did not reach a checkout.",
    "status": "not_testable",
    "buying_consequence": "No checkout total could be verified.",
    "buyer_direction": null,
    "claim_changed_on": null
   }
  ],
  "exit_test": {
   "run_date": "2026-10-24",
   "what": "Two products were imported and both CSV exports inspected.",
   "first_import": null,
   "file_inspected": true,
   "reimport_tested": true,
   "awkward": "Description line breaks became spaces during import. Prices display as dollars while the fixture uses EUR; the export has no currency or internal-ID column.",
   "friction": {
    "export_route": "Products list, download icon, Export Products.",
    "format": "CSV.",
    "reimport": "The supplementary Item Number update succeeded with two records and no duplicates. Only the second Description changed; its line break again became a space. Fixed native-ID reimport is not offered.",
    "cancellation": "No billing or subscription page was found; cancellation was not tested."
   },
   "not_tested": [
    "Custom fields were not created; separate tag and image import routes were not tested.",
    "Checkout was not testable through the observed routes. User creation required an administrator-set password and was not performed.",
    "The second internal ID and support Message-ID remain unknown."
   ],
   "came_along": [
    "Both Item Numbers and Unicode names are retained; numeric prices are unchanged."
   ],
   "lost": [],
   "note": "One export and re-import of synthetic records, on the account and date stated. Friction is described, not scored; this is not a verdict on the product.",
   "evidence_url": "https://officesoftwaremarketplace.com/goflow-review.html#exit-test"
  },
  "facts": {
   "trial_requires_card": {
    "value": "not_tested",
    "basis": "No explicit observation in the public evidence.",
    "observed_on": "2026-10-24",
    "evidence_url": "https://officesoftwaremarketplace.com/goflow-review.html#hands-on"
   },
   "trial_duration_confirmed": {
    "value": "not_tested",
    "basis": "No explicit observation in the public evidence.",
    "observed_on": "2026-10-24",
    "evidence_url": "https://officesoftwaremarketplace.com/goflow-review.html#hands-on"
   },
   "export_file_inspected": {
    "value": true,
    "basis": "Two products were imported and both CSV exports inspected. One export and re-import of synthetic records, on the account and date stated. Friction is described, not scored; this is not a verdict on the product.",
    "observed_on": "2026-10-24",
    "evidence_url": "https://officesoftwaremarketplace.com/goflow-review.html#exit-test"
   },
   "export_reimport_tested": {
    "value": true,
    "basis": "Two products were imported and both CSV exports inspected. One export and re-import of synthetic records, on the account and date stated. Friction is described, not scored; this is not a verdict on the product.",
    "observed_on": "2026-10-24",
    "evidence_url": "https://officesoftwaremarketplace.com/goflow-review.html#exit-test"
   },
   "export_direct_download": {
    "value": "not_tested",
    "basis": "No explicit observation in the public evidence.",
    "observed_on": "2026-10-24",
    "evidence_url": "https://officesoftwaremarketplace.com/goflow-review.html#hands-on"
   },
   "marketing_emails_14d": {
    "value": "not_tested",
    "basis": "No complete unambiguous 14-day inbox observation available.",
    "observed_on": "2026-10-24",
    "evidence_url": null
   }
  }
 },
 "task_evidence": {
  "structured_checks": [],
  "sessions": [
   {
    "source": "session",
    "product_name": "Goflow",
    "product_id": "goflow",
    "run_date": "2026-10-24",
    "session_type": "hands_on",
    "what": "Tested by our team on 24 October 2026 on the free Core plan: Daan created the account and our AI assistant ran the test in Daan's browser. We imported two made-up products, exported them and updated them again by Item Number.",
    "findings": [
     "After sign-up Goflow opened on a setup checklist that can be skipped; we saw no card, call or integration requirement.",
     "Products > Import Products (Create Standard Products) took our CSV with Item Number, Name, Description and Price and imported both products. Prices appeared in dollars although our test file used euros, and a line break in a description became a space.",
     "Export Products from the products list gave a CSV with both Item Numbers, the Unicode names and unchanged numeric prices, but no currency or internal-ID column.",
     "Re-importing by Item Number updated the two existing products without creating duplicates: only the second description changed, and its line break again became a space. A re-import by Goflow's own internal ID is not offered.",
     "We found no billing, subscription or plan page in the app, so there was no checkout to compare with the free Core plan.",
     "Adding a user under Users > New User asks the administrator to set that user's password; we did not create one."
    ],
    "not_tested": [
     "The registration screens (Daan created the account)",
     "Custom fields",
     "Tag and image imports",
     "Cancelling (no billing page found)"
    ],
    "report": null,
    "disclosure": null,
    "evidence_status": null,
    "result": "reported",
    "note": "Findings as written up after the session; no pass/fail per task was scored.",
    "claim_checks": [
     {
      "claim": "free, forever",
      "claim_source": "https://goflow.com/pricing",
      "claim_read_on": "2026-10-24",
      "observed": "No billing or checkout route was found in the app.",
      "observed_on": "2026-10-24",
      "evidence": {
       "label": "Our test observations",
       "url": "https://officesoftwaremarketplace.com/goflow-review.html#claim-vs-measured"
      },
      "plan": "Core",
      "comparability": "No cost rule exists. The dossier describes free Core; the session did not reach a checkout.",
      "status": "not_testable",
      "buying_consequence": "No checkout total could be verified.",
      "buyer_direction": null,
      "claim_changed_on": null
     }
    ],
    "claim_checks_note": "A vendor claim (quoted, with source and read date) set against what we observed in this session on the plan stated. status is confirmed, contradicted, not_comparable, not_testable or out_of_date; it is not a score of the product.",
    "exit_test": {
     "run_date": "2026-10-24",
     "what": "Two products were imported and both CSV exports inspected.",
     "first_import": null,
     "file_inspected": true,
     "reimport_tested": true,
     "awkward": "Description line breaks became spaces during import. Prices display as dollars while the fixture uses EUR; the export has no currency or internal-ID column.",
     "friction": {
      "export_route": "Products list, download icon, Export Products.",
      "format": "CSV.",
      "reimport": "The supplementary Item Number update succeeded with two records and no duplicates. Only the second Description changed; its line break again became a space. Fixed native-ID reimport is not offered.",
      "cancellation": "No billing or subscription page was found; cancellation was not tested."
     },
     "not_tested": [
      "Custom fields were not created; separate tag and image import routes were not tested.",
      "Checkout was not testable through the observed routes. User creation required an administrator-set password and was not performed.",
      "The second internal ID and support Message-ID remain unknown."
     ],
     "came_along": [
      "Both Item Numbers and Unicode names are retained; numeric prices are unchanged."
     ],
     "lost": [],
     "note": "One export and re-import of synthetic records, on the account and date stated. Friction is described, not scored; this is not a verdict on the product."
    },
    "in_catalog": true
   }
  ]
 },
 "open_questions": [
  {
   "question_id": "goflow:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "goflow:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "goflow:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "goflow:pricing_gap_1",
   "key": "pricing_gap_1",
   "question": "Our price check could not put a number on this part of the cost: Overage per additional order ($0.70 down to $0.10, wholesale $8 down to $3) depends on the plan and is not modelled. Can you publish the price or the rule?",
   "status": "open"
  },
  {
   "question_id": "goflow:pricing_gap_2",
   "key": "pricing_gap_2",
   "question": "Our price check could not put a number on this part of the cost: EDI, SFTP and AS2 setup fees (typically $500-1,300 per connection) and hourly custom design work. Can you publish the price or the rule?",
   "status": "open"
  },
  {
   "question_id": "goflow:pricing_gap_3",
   "key": "pricing_gap_3",
   "question": "Our price check could not put a number on this part of the cost: Wholesale-weighted twin plans that trade retail orders for wholesale ones. Can you publish the price or the rule?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_found",
   "detail": "No explicit support for purchases by AI agents on the vendor's own pages.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 }
}