{
 "schema_version": "1.0",
 "id": "froonze",
 "name": "Froonze",
 "research_status": "researched",
 "vendor_domain": "froonze.com",
 "category": "E-commerce",
 "task": "E-commerce growth",
 "summary": "Modular Shopify app for customer retention: loyalty points, VIP tiers, referrals, store credit, a wishlist with restock and price-drop alerts, reviews and an enhanced customer account page, each switched on and billed separately.",
 "best_for": "Shopify stores that want loyalty points, VIP tiers, referrals and a wishlist with restock and price-drop alerts from one vendor, paying only for the modules they use, including small stores under 100 orders a month that can run Loyalty and Wishlist for free",
 "skip_if": "you already run separate best-of-breed apps for reviews and loyalty that you are happy with, you need one fixed price regardless of order volume, or your store still uses legacy customer accounts and you want store-credit rewards",
 "honest_knock": "Modular pricing is cheap per plugin but adds up: Loyalty, Wishlist, Reviews and Accounts at the 500-order level is $40 a month, so compare the sum, not the first line. Tiers move with your order count over the past 30 days, and the listing does not say what happens on the day you cross a limit. The 14-day trial is spent once for the whole app, so a plugin you switch on later gets no fresh trial. Store-credit rewards need New Customer Accounts.",
 "pricing": {
  "status": "see_details",
  "entry_price": null,
  "entry_price_terms": null,
  "from_price_usd_month": null,
  "plans": null,
  "plans_source": null,
  "notes": "(read 2026-10-25 on the Shopify App Store listing apps.shopify.com/customer-accounts and on froonze.com/pricing, where we stepped through every plan in the price simulator) Froonze is one app with separate plugins, and each plugin is priced on its own, billed in USD through Shopify every 30 days. Loyalty: Free for shops with fewer than 100 orders a month, Advanced $10 a month up to 500 monthly orders (VIP tiers, referrals, points expiration, Shopify POS, integrations), Premium $30 up to 1,000 orders, Unlimited $60 with no order cap, mobile wallet cards for POS, the checkout extension for Shopify Plus stores and the API. Wishlist: Free, then $10, $20 and $40 by order volume. Reviews: $5, $10, $15 or $50. Accounts: $5, $10, $20 or $30. Forms: $6, $12 or $30 by features. A store running Loyalty and Wishlist on Advanced pays $20 a month. The 14-day free trial covers the whole app once, on first install, not each plugin. The pricing FAQ says plan changes and cancellations are prorated.",
  "verified_at": "2026-10-25",
  "source_url": null,
  "schema_offer": null,
  "source_quotes": null
 },
 "free_plan": false,
 "free_plan_evidence": null,
 "cost_traps": [],
 "compare_with": {
  "name": "Loyalino",
  "why": "Loyalino is in our dossiers and lives on Marketing and Sales Software: it was free up to 200 loyalty orders a month and $29 a month up to 500 when we read it on 22 September 2026, metered on loyalty orders only. Froonze's free Loyalty plan stops at 100 orders and Advanced is $10 up to 500 (read 25 October 2026), counted on all orders, and the same app adds a wishlist, reviews and an account page as separate plugins. Loyalino fits a store that wants a loyalty programme only; Froonze fits one that wants several retention tools from one vendor."
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/froonze.json",
  "review": "https://marketingandsalessoftware.com/froonze-review.html",
  "marketplace": "https://aibuildermarketplace.com/marketplace/froonze/",
  "vendor_site": "https://froonze.com"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://platform.shoffi.app/r/rl_UblBvYk6",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Pricing status is 'see_details': no single public entry price.",
  "Plan-by-plan prices are not structured in this record yet; pricing.notes has the full text.",
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "Being verified: free trial and refund terms are not yet matched to a verbatim line on the vendor's own pages. Not matched does not mean there is none.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "verification": {
  "price": "read",
  "free_trial": "being_verified",
  "refund": "being_verified"
 },
 "status_page": null,
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "froonze:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "froonze:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "froonze:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "froonze:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_checked",
   "detail": "We could not read the vendor's pages as plain HTML.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 }
}