{
 "schema_version": "1.0",
 "id": "finale-inventory",
 "name": "Finale Inventory",
 "research_status": "researched",
 "vendor_domain": "finaleinventory.com",
 "category": "Operations & Workflow",
 "task": "E-commerce & inventory ops",
 "summary": "Inventory and warehouse management for e-commerce and wholesale: multi-channel stock sync, purchasing and barcode workflows that scale with order volume.",
 "best_for": "e-commerce and wholesale operations with real order volume that need multi-channel stock sync, purchasing and barcode-driven warehouse workflows",
 "skip_if": "you're a low-volume store where your sales platform's built-in inventory is enough, or you want a slick modern UI over deep functionality",
 "honest_knock": "It's built for real warehouse volume and priced that way: Essentials starts at $499 a month and Growth at $799, with Enterprise quoted. There is no self-serve tier and no published order or user cap -- every plan goes through Request a Demo, most customers sign 12- to 36-month terms, and API and EDI access are Enterprise-only. If you do a few dozen orders a month, this is far more inventory engine, and far more cost, than the job needs.",
 "pricing": {
  "status": "public",
  "entry_price": "$499",
  "entry_price_terms": "a month",
  "from_price_usd_month": 499.0,
  "plans": [
   {
    "name": "Essentials",
    "price": "$499/mo",
    "includes": "positioned for 1-2 warehouses"
   },
   {
    "name": "Growth",
    "price": "$799/mo",
    "includes": "adds Mobile Barcode WMS module plus email, phone and Zoom support"
   },
   {
    "name": "Enterprise",
    "price": "custom pricing on request",
    "includes": "adds API and EDI access, premium support with SLAs, dedicated account manager"
   }
  ],
  "plans_source": "summarised from pricing.notes; every plan name and amount appears verbatim in those notes",
  "notes": "(re-verified 2026-08-31 on finaleinventory.com/pricing) Essentials starts at $499/mo (positioned for 1-2 warehouses); Growth starts at $799/mo and adds the Mobile Barcode WMS module plus email, phone and Zoom support; Enterprise is custom pricing on request and adds API and EDI access, premium support with SLAs and a dedicated account manager. Both published figures are 'starting at' and no per-tier order, SKU or user cap is published -- the vendor's FAQ says overage means additional usage fees or a plan upgrade, with the thresholds written into your agreement. Every plan routes through Request a Demo; there is no self-serve signup or trial. Most customers sign 12-, 24- or 36-month terms. Standard onboarding is included and go-live is quoted at 2-6 weeks. Stated platform ceilings: up to 300 users, 1.5 million orders per month and 1.5 million products. The Self-Starter tier at around $99/mo that our earlier record described is no longer on the pricing page. Re-verified 11 October 2026 on finaleinventory.com/pricing/: both starting prices, the Enterprise quote, the module and support split, the 300 users / 1.5M orders / 1.5M products ceilings, the 2-6 week go-live and the 12-, 24- and 36-month terms are unchanged. The page now carries the Descartes name ('Descartes Finale', (c) The Descartes Systems Group). Its feature list calls the Barcode WMS Module an 'optional module'; Growth and Enterprise list it as included, Essentials does not, and no add-on price is printed.",
  "verified_at": "2026-10-11",
  "source_url": null,
  "schema_offer": null,
  "source_quotes": null,
  "recent_change": null,
  "price_history": null
 },
 "free_plan": false,
 "free_plan_evidence": null,
 "cost_traps": [
  {
   "id": "usage_metered",
   "label": "Usage-metered",
   "evidence": "Both published figures are 'starting at' and no per-tier order, SKU or user cap is published -- the vendor's FAQ says overage means additional usage fees or a plan upgrade, with the thresholds written into your agreement.",
   "verified_at": "2026-10-11",
   "source_url": null
  }
 ],
 "compare_with": {
  "name": "Cin7 Core or Katana",
  "why": "comparable multi-channel inventory platforms — weigh by which sales channels and integrations you actually run"
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/finale-inventory.json",
  "review": "https://officesoftwaremarketplace.com/finale-inventory-review.html",
  "marketplace": "https://aibuildermarketplace.com/marketplace/finale-inventory/",
  "vendor_site": "https://finaleinventory.com"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://try.finaleinventory.com/gmb7s3248u3u",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "Being verified: free trial and refund terms are not yet matched to a verbatim line on the vendor's own pages. Not matched does not mean there is none.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "verification": {
  "price": "read",
  "free_trial": "being_verified",
  "refund": "being_verified"
 },
 "status_page": null,
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "finale-inventory:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "finale-inventory:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "finale-inventory:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "finale-inventory:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_found",
   "detail": "No explicit support for purchases by AI agents on the vendor's own pages.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 }
}
