{
 "schema_version": "1.0",
 "id": "employment-hero",
 "name": "Employment Hero",
 "research_status": "researched",
 "vendor_domain": "employmenthero.com",
 "category": "HR & People",
 "task": "Payroll & team benefits",
 "summary": "Modular HR, payroll and recruitment platform for small and mid-size employers.",
 "best_for": "Australian and New Zealand employers who want HR and payroll from one vendor and will genuinely use both, where the per-employee rate beats separate systems",
 "skip_if": "you are budgeting in US dollars — the page is Australian, in AUD excluding GST, with no US equivalent — or you only need one of the modules, since each is sold separately and priced as though you are buying the platform",
 "honest_knock": "There is no such thing as the Employment Hero price, and the first thing to fix is the currency: the pricing page is the Australian one, its disclaimer says every figure is AUD excluding GST, and there is no US page. Then the structure. HR, recruitment, chat and payroll are separate subscriptions, most of them per employee, with a stated minimum of ten users underneath — so a six-person company is billed for ten. Payroll no longer carries its own price at all: it is inside the quote-only Employment Unlimited tier, or an A$20-a-head add-on with a A$400 floor. And the recruitment tiers meter AI video interviews rather than people, with credits that reset monthly, do not roll over, and overage billed automatically with no hard cap.",
 "pricing": {
  "status": "public",
  "entry_price": "A$10",
  "entry_price_terms": "HR Essentials · per employee per month excluding GST on the Australian pricing page, which is the default one and has no US equivalent",
  "from_price_usd_month": null,
  "plans": [
   {
    "name": "Pro 50",
    "price": "A$199 a month",
    "includes": "50 AI video interviews a month"
   },
   {
    "name": "Pro 100",
    "price": "A$359 a month",
    "includes": "100 AI video interviews a month"
   },
   {
    "name": "Pro 200",
    "price": "A$639 a month",
    "includes": "200 AI video interviews a month"
   },
   {
    "name": "300-interview plan",
    "price": "no published price",
    "includes": "300 AI video interviews a month"
   },
   {
    "name": "HR Essentials",
    "price": "A$10 per employee per month",
    "includes": ""
   },
   {
    "name": "HR Engage",
    "price": "A$14 per employee per month",
    "includes": ""
   },
   {
    "name": "HR Elite",
    "price": "no published price",
    "includes": "quote-only"
   },
   {
    "name": "Employment Unlimited",
    "price": "no published price",
    "includes": "quote-only; payroll included"
   }
  ],
  "plans_source": "summarised from pricing.notes; every plan name and amount appears verbatim in those notes",
  "notes": "(2026-08-28, read on their own pricing page at employmenthero.com/pricing/; re-verified 2026-10-06) EVERY PRICE ON THAT PAGE IS AUD EXCLUDING GST — the page states it in its own disclaimer. It is the Australian page; separate pages exist for the UK, New Zealand, Singapore, Malaysia and Canada, and there is no US one. Sold as separate modules rather than one plan. Recruitment: Pro 50, Pro 100 and Pro 200 at A$199, A$359 and A$639 a month for 50, 100 and 200 AI video interviews. The free ATS tier at A$0 with 50 one-off complimentary interviews that the page showed in August was no longer on it on 6 October 2026, in the served HTML or in a browser render. The disclaimer also names a 300-interview plan but publishes no price for it. Those are annual-billing rates — the disclaimer gives A$2,388 a year for the 50-interview plan at a 20% discount, against A$249 a month on monthly billing. Interview credits reset monthly, unused credits do not roll over, and overage is billed automatically with no hard cap. No HR or payroll subscription is required for Recruitment. HR Essentials A$10 per employee per month, HR Engage A$14; HR Elite and Employment Unlimited are quote-only. There is no standalone payroll tier on the page any more: payroll sits inside Employment Unlimited, and Managed Payroll is an add-on at A$20 per employee per month with a A$400 monthly minimum. Other add-ons, each per employee per month with a stated monthly minimum: Chat A$2 (min A$20), Rostering and Time and Attendance A$4 (A$40), HR Advisory A$14 (A$280), Learning 10-course bundle A$8 (A$80), LMS Plus A$17 (A$170), EAP Standard A$8 (A$80), EAP Premium A$10 (A$100). A minimum of 10 Users applies, billed on the higher of the users named in your agreement or the active users. Every price on the page carries an asterisk. CHANGED SINCE 1 AUG 2026: the standalone Payroll module at $10 per employee recorded then is no longer on the page, and the currency was not recorded as AUD.",
  "verified_at": "2026-10-06",
  "source_url": null
 },
 "free_plan": false,
 "free_plan_evidence": null,
 "cost_traps": [
  {
   "id": "per_seat",
   "label": "Per-seat pricing",
   "evidence": "HR Essentials A$10 per employee per month, HR Engage A$14; HR Elite and Employment Unlimited are quote-only.",
   "verified_at": "2026-10-06",
   "source_url": null
  },
  {
   "id": "usage_metered",
   "label": "Usage-metered",
   "evidence": "Interview credits reset monthly, unused credits do not roll over, and overage is billed automatically with no hard cap.",
   "verified_at": "2026-10-06",
   "source_url": null
  },
  {
   "id": "addons_extra",
   "label": "Key features are paid add-ons",
   "evidence": "There is no standalone payroll tier on the page any more: payroll sits inside Employment Unlimited, and Managed Payroll is an add-on at A$20 per employee per month with a A$400 monthly minimum.",
   "verified_at": "2026-10-06",
   "source_url": null
  }
 ],
 "compare_with": {
  "name": "BambooHR or Deel",
  "why": "the usual comparison — build the total for the modules you actually need at your headcount, and convert before you compare: Employment Hero publishes in AUD excluding GST while both of those publish in USD"
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/employment-hero.json",
  "review": "https://officesoftwaremarketplace.com/employment-hero-review.html",
  "marketplace": "https://aibuildermarketplace.com/marketplace/employment-hero/",
  "vendor_site": "https://employmenthero.com"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://try.employmenthero.com/zmtq5dukqvdb",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "available",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": {
   "currency": "AUD",
   "unit": "employee",
   "axis": "users",
   "plans": [
    {
     "id": "hr-essentials",
     "name": "HR Essentials",
     "model": "per_unit",
     "price_month": 10,
     "billing": "unspecified",
     "min_units": 10,
     "evidence": "HR Essentials A$10 per employee per month, HR Engage A$14"
    },
    {
     "id": "hr-engage",
     "name": "HR Engage",
     "model": "per_unit",
     "price_month": 14,
     "billing": "unspecified",
     "min_units": 10,
     "evidence": "HR Essentials A$10 per employee per month, HR Engage A$14"
    },
    {
     "id": "hr-elite",
     "name": "HR Elite",
     "model": "quote",
     "evidence": "HR Elite and Employment Unlimited are quote-only"
    },
    {
     "id": "employment-unlimited",
     "name": "Employment Unlimited",
     "model": "quote",
     "evidence": "HR Elite and Employment Unlimited are quote-only"
    }
   ],
   "min_evidence": "A minimum of 10 Users applies, billed on the higher of the users named in your agreement or the active users.",
   "notes": [
    "Prices are in Australian dollars excluding GST, from the Australian pricing page; there is no US pricing page."
   ],
   "not_computable": [
    "Payroll is not in these modules: Managed Payroll is an add-on at A$20 per employee per month with a A$400 monthly minimum, and the other add-ons (Chat, Rostering, HR Advisory, Learning, EAP) each carry their own per-employee price and monthly minimum."
   ],
   "rules_verified_at": "2026-10-07"
  },
  "growth": {
   "annual": {
    "product_id": "employment-hero",
    "currency": "AUD",
    "axis": "users",
    "unit": "employee",
    "billing": "annual",
    "rows": [
     {
      "units": 1,
      "cheapest_plan": "hr-essentials",
      "cheapest_plan_name": "HR Essentials",
      "total_month": 100.0,
      "billed": {
       "amount": 100.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "hr-essentials": 100.0,
       "hr-engage": 140.0,
       "hr-elite": "quote",
       "employment-unlimited": "quote"
      }
     },
     {
      "units": 2,
      "cheapest_plan": "hr-essentials",
      "cheapest_plan_name": "HR Essentials",
      "total_month": 100.0,
      "billed": {
       "amount": 100.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "hr-essentials": 100.0,
       "hr-engage": 140.0,
       "hr-elite": "quote",
       "employment-unlimited": "quote"
      }
     },
     {
      "units": 3,
      "cheapest_plan": "hr-essentials",
      "cheapest_plan_name": "HR Essentials",
      "total_month": 100.0,
      "billed": {
       "amount": 100.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "hr-essentials": 100.0,
       "hr-engage": 140.0,
       "hr-elite": "quote",
       "employment-unlimited": "quote"
      }
     },
     {
      "units": 5,
      "cheapest_plan": "hr-essentials",
      "cheapest_plan_name": "HR Essentials",
      "total_month": 100.0,
      "billed": {
       "amount": 100.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "hr-essentials": 100.0,
       "hr-engage": 140.0,
       "hr-elite": "quote",
       "employment-unlimited": "quote"
      }
     },
     {
      "units": 10,
      "cheapest_plan": "hr-essentials",
      "cheapest_plan_name": "HR Essentials",
      "total_month": 100.0,
      "billed": {
       "amount": 100.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "hr-essentials": 100.0,
       "hr-engage": 140.0,
       "hr-elite": "quote",
       "employment-unlimited": "quote"
      }
     },
     {
      "units": 15,
      "cheapest_plan": "hr-essentials",
      "cheapest_plan_name": "HR Essentials",
      "total_month": 150.0,
      "billed": {
       "amount": 150.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "hr-essentials": 150.0,
       "hr-engage": 210.0,
       "hr-elite": "quote",
       "employment-unlimited": "quote"
      }
     },
     {
      "units": 20,
      "cheapest_plan": "hr-essentials",
      "cheapest_plan_name": "HR Essentials",
      "total_month": 200.0,
      "billed": {
       "amount": 200.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "hr-essentials": 200.0,
       "hr-engage": 280.0,
       "hr-elite": "quote",
       "employment-unlimited": "quote"
      }
     },
     {
      "units": 25,
      "cheapest_plan": "hr-essentials",
      "cheapest_plan_name": "HR Essentials",
      "total_month": 250.0,
      "billed": {
       "amount": 250.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "hr-essentials": 250.0,
       "hr-engage": 350.0,
       "hr-elite": "quote",
       "employment-unlimited": "quote"
      }
     },
     {
      "units": 50,
      "cheapest_plan": "hr-essentials",
      "cheapest_plan_name": "HR Essentials",
      "total_month": 500.0,
      "billed": {
       "amount": 500.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "hr-essentials": 500.0,
       "hr-engage": 700.0,
       "hr-elite": "quote",
       "employment-unlimited": "quote"
      }
     },
     {
      "units": 100,
      "cheapest_plan": "hr-essentials",
      "cheapest_plan_name": "HR Essentials",
      "total_month": 1000.0,
      "billed": {
       "amount": 1000.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "hr-essentials": 1000.0,
       "hr-engage": 1400.0,
       "hr-elite": "quote",
       "employment-unlimited": "quote"
      }
     }
    ],
    "switch_points": [],
    "conflicts": [],
    "unknowns": [
     "Payroll is not in these modules: Managed Payroll is an add-on at A$20 per employee per month with a A$400 monthly minimum, and the other add-ons (Chat, Rostering, HR Advisory, Learning, EAP) each carry their own per-employee price and monthly minimum."
    ]
   },
   "monthly": {
    "product_id": "employment-hero",
    "currency": "AUD",
    "axis": "users",
    "unit": "employee",
    "billing": "monthly",
    "rows": [
     {
      "units": 1,
      "cheapest_plan": "hr-essentials",
      "cheapest_plan_name": "HR Essentials",
      "total_month": 100.0,
      "billed": {
       "amount": 100.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "hr-essentials": 100.0,
       "hr-engage": 140.0,
       "hr-elite": "quote",
       "employment-unlimited": "quote"
      }
     },
     {
      "units": 2,
      "cheapest_plan": "hr-essentials",
      "cheapest_plan_name": "HR Essentials",
      "total_month": 100.0,
      "billed": {
       "amount": 100.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "hr-essentials": 100.0,
       "hr-engage": 140.0,
       "hr-elite": "quote",
       "employment-unlimited": "quote"
      }
     },
     {
      "units": 3,
      "cheapest_plan": "hr-essentials",
      "cheapest_plan_name": "HR Essentials",
      "total_month": 100.0,
      "billed": {
       "amount": 100.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "hr-essentials": 100.0,
       "hr-engage": 140.0,
       "hr-elite": "quote",
       "employment-unlimited": "quote"
      }
     },
     {
      "units": 5,
      "cheapest_plan": "hr-essentials",
      "cheapest_plan_name": "HR Essentials",
      "total_month": 100.0,
      "billed": {
       "amount": 100.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "hr-essentials": 100.0,
       "hr-engage": 140.0,
       "hr-elite": "quote",
       "employment-unlimited": "quote"
      }
     },
     {
      "units": 10,
      "cheapest_plan": "hr-essentials",
      "cheapest_plan_name": "HR Essentials",
      "total_month": 100.0,
      "billed": {
       "amount": 100.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "hr-essentials": 100.0,
       "hr-engage": 140.0,
       "hr-elite": "quote",
       "employment-unlimited": "quote"
      }
     },
     {
      "units": 15,
      "cheapest_plan": "hr-essentials",
      "cheapest_plan_name": "HR Essentials",
      "total_month": 150.0,
      "billed": {
       "amount": 150.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "hr-essentials": 150.0,
       "hr-engage": 210.0,
       "hr-elite": "quote",
       "employment-unlimited": "quote"
      }
     },
     {
      "units": 20,
      "cheapest_plan": "hr-essentials",
      "cheapest_plan_name": "HR Essentials",
      "total_month": 200.0,
      "billed": {
       "amount": 200.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "hr-essentials": 200.0,
       "hr-engage": 280.0,
       "hr-elite": "quote",
       "employment-unlimited": "quote"
      }
     },
     {
      "units": 25,
      "cheapest_plan": "hr-essentials",
      "cheapest_plan_name": "HR Essentials",
      "total_month": 250.0,
      "billed": {
       "amount": 250.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "hr-essentials": 250.0,
       "hr-engage": 350.0,
       "hr-elite": "quote",
       "employment-unlimited": "quote"
      }
     },
     {
      "units": 50,
      "cheapest_plan": "hr-essentials",
      "cheapest_plan_name": "HR Essentials",
      "total_month": 500.0,
      "billed": {
       "amount": 500.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "hr-essentials": 500.0,
       "hr-engage": 700.0,
       "hr-elite": "quote",
       "employment-unlimited": "quote"
      }
     },
     {
      "units": 100,
      "cheapest_plan": "hr-essentials",
      "cheapest_plan_name": "HR Essentials",
      "total_month": 1000.0,
      "billed": {
       "amount": 1000.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "hr-essentials": 1000.0,
       "hr-engage": 1400.0,
       "hr-elite": "quote",
       "employment-unlimited": "quote"
      }
     }
    ],
    "switch_points": [],
    "conflicts": [],
    "unknowns": [
     "Payroll is not in these modules: Managed Payroll is an add-on at A$20 per employee per month with a A$400 monthly minimum, and the other add-ons (Chat, Rostering, HR Advisory, Learning, EAP) each carry their own per-employee price and monthly minimum."
    ]
   }
  }
 },
 "unknowns": [
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "employment-hero:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "employment-hero:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "employment-hero:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "employment-hero:pricing_gap_1",
   "key": "pricing_gap_1",
   "question": "Our price check could not put a number on this part of the cost: Payroll is not in these modules: Managed Payroll is an add-on at A$20 per employee per month with a A$400 monthly minimum, and the other add-ons (Chat, Rostering, HR Advisory, Learning, EAP) each carry their own per-employee price and monthly minimum. Can you publish the price or the rule?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_found",
   "detail": "No explicit support for purchases by AI agents on the vendor's own pages.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 },
 "feature_evidence": {
  "features": {
   "employee_onboarding": {
    "label": "Employee onboarding",
    "phrases": [
     "employee onboarding",
     "onboarding and offboarding",
     "onboard new hires",
     "onboarding"
    ]
   },
   "expenses": {
    "label": "Expense reimbursement in the platform",
    "phrases": [
     "expenses",
     "expense reimbursement",
     "expense reimbursements",
     "reimbursements",
     "expense approvals"
    ]
   },
   "payroll": {
    "label": "Payroll",
    "phrases": [
     "payroll",
     "run payroll",
     "pay run",
     "payslips"
    ]
   },
   "time_off": {
    "label": "Time off in the platform",
    "phrases": [
     "time off",
     "time-off",
     "pto",
     "paid time off",
     "leave requests",
     "time off requests"
    ]
   },
   "workflows": {
    "label": "Custom workflows",
    "phrases": [
     "workflows",
     "custom workflows",
     "workflow automation"
    ]
   }
  },
  "evidence": [
   {
    "feature": "time_off",
    "plans": [
     "HR Essentials",
     "HR Engage",
     "HR Elite",
     "Employment Unlimited"
    ],
    "quote": "Leave management",
    "context": "On the HR Essentials card ('Access to:'); every higher tier includes everything below it. AU pricing page.",
    "source": "https://employmenthero.com/pricing/",
    "read_on": "2026-10-10"
   },
   {
    "feature": "employee_onboarding",
    "plans": [
     "HR Essentials",
     "HR Engage",
     "HR Elite",
     "Employment Unlimited"
    ],
    "quote": "Onboarding and offboarding",
    "context": "On the HR Essentials card.",
    "source": "https://employmenthero.com/pricing/",
    "read_on": "2026-10-10"
   },
   {
    "feature": "expenses",
    "plans": [
     "HR Engage",
     "HR Elite",
     "Employment Unlimited"
    ],
    "quote": "Expenses",
    "context": "On the HR Engage card ('Everything in HR Essentials, plus'); not in HR Essentials.",
    "source": "https://employmenthero.com/pricing/",
    "read_on": "2026-10-10"
   },
   {
    "feature": "workflows",
    "plans": [
     "HR Elite",
     "Employment Unlimited"
    ],
    "quote": "Workflows",
    "context": "On the HR Elite card ('Everything in HR Engage, plus'). HR Elite is quote-only.",
    "source": "https://employmenthero.com/pricing/",
    "read_on": "2026-10-10"
   },
   {
    "feature": "payroll",
    "plans": [
     "Employment Unlimited"
    ],
    "quote": "Payroll",
    "context": "On the Employment Unlimited card ('Everything in HR Elite, plus'), a quote-only plan. Rostering and time & attendance are sold as a per-employee add-on and are not in any tier.",
    "source": "https://employmenthero.com/pricing/",
    "read_on": "2026-10-10"
   }
  ],
  "note": "From the vendor's own pages, with plan, source and reading date. Documented by the vendor, not tested by us; our own tests are in task_evidence."
 }
}