{
 "schema_version": "1.0",
 "id": "eazychat",
 "name": "EazyChat",
 "research_status": "researched",
 "vendor_domain": "eazychat.io",
 "category": "Customer Support",
 "task": null,
 "summary": "AI chat for websites, WhatsApp, Instagram, Messenger and email that answers routine questions around the clock and hands over to your team with the full conversation, with tickets and voice in the same ecosystem.",
 "best_for": "small businesses that want an AI chat on their website and social channels that answers routine questions around the clock and hands over to a person with the full conversation",
 "skip_if": "you have many agents but low chat volume, since per-user pricing adds up, or you need a long-established help desk with a large integration catalogue",
 "honest_knock": "Pricing is per user, so a team of five pays five times the plan price. Launch includes only 100 AI conversations a month. The pricing page does not define in its plan text whether the AI quota is per user or per workspace, nor whether the trial needs a card. EazyChat is a young product from Smartsoft Solutions LLC with little public track record yet.",
 "pricing": {
  "status": "public",
  "entry_price": "$29.99",
  "entry_price_terms": "Launch · per user per month, 100 AI conversations a month, unlimited human chats, 1 website",
  "from_price_usd_month": 29.99,
  "plans": null,
  "plans_source": null,
  "notes": "(read 2026-11-04 on eazychat.io/pricing.html, US dollars) EazyChat charges per user per month, and every plan includes AI, unlimited human chats and a 15-day free trial, with no long-term contract. Launch costs $29.99 per user a month for 100 AI conversations a month, 1 website with 1 multilingual widget, a website scan, Shopify and API integrations and basic analytics. Pro costs $59.99 per user a month for 1,000 AI conversations, 3 websites and widgets, advanced analytics, AI ticketing and the EazyDesk help desk. Infinity costs $79.99 per user a month for 20,000 AI conversations, unlimited websites and widgets, AI Advisor insights and priority support. If you need more AI capacity in a busy month, add-on packs cost $29 for 1,000, $69 for 5,000 and $129 for 20,000 extra AI conversations. The page does not say whether the AI quota is per user or per workspace, or whether the trial needs a card.",
  "verified_at": "2026-11-04",
  "source_url": "https://eazychat.io/pricing.html",
  "schema_offer": {
   "price": 29.99,
   "currency": "USD",
   "description": "Launch, per user per month, 100 AI conversations a month, unlimited human chats, 1 website; Pro $59.99 and Infinity $79.99 per user per month; 15-day free trial, no long-term contract. Read on the vendor's own pricing page on 2026-11-04.",
   "page": "https://zerotouchsupport.com/eazychat-review.html"
  },
  "source_quotes": [
   {
    "field": "price",
    "plan": "Launch",
    "quote": "$29.99",
    "source_url": "https://eazychat.io/pricing.html",
    "read_on": "2026-11-03"
   },
   {
    "field": "price",
    "plan": "Pro",
    "quote": "$59.99",
    "source_url": "https://eazychat.io/pricing.html",
    "read_on": "2026-11-03"
   },
   {
    "field": "price",
    "plan": "Infinity",
    "quote": "$79.99",
    "source_url": "https://eazychat.io/pricing.html",
    "read_on": "2026-11-03"
   }
  ],
  "recent_change": null,
  "price_history": null
 },
 "free_plan": false,
 "free_plan_evidence": null,
 "cost_traps": [
  {
   "id": "per_seat",
   "label": "Per-seat pricing",
   "evidence": "Launch costs $29.99 per user a month for 100 AI conversations a month, 1 website with 1 multilingual widget, a website scan, Shopify and API integrations and basic analytics.",
   "verified_at": "2026-11-04",
   "source_url": "https://eazychat.io/pricing.html"
  },
  {
   "id": "addons_extra",
   "label": "Key features are paid add-ons",
   "evidence": "If you need more AI capacity in a busy month, add-on packs cost $29 for 1,000, $69 for 5,000 and $129 for 20,000 extra AI conversations.",
   "verified_at": "2026-11-04",
   "source_url": "https://eazychat.io/pricing.html"
  }
 ],
 "compare_with": {
  "name": "Tidio",
  "why": "Tidio is in our dossiers as an established live chat with an AI agent: on 10 October 2026 its Starter plan was $29 a month for 100 billable conversations and 10 seats. EazyChat starts at a similar $29.99, but per user, with 100 AI conversations and unlimited human chats"
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/eazychat.json",
  "review": "https://zerotouchsupport.com/eazychat-review.html",
  "marketplace": "https://aibuildermarketplace.com/marketplace/eazychat/",
  "vendor_site": "https://eazychat.io"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://www.awin1.com/cread.php?awinmid=127785&awinaffid=2880219",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Plan-by-plan prices are not structured in this record yet; pricing.notes has the full text.",
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "Being verified: free trial and refund terms are not yet matched to a verbatim line on the vendor's own pages. Not matched does not mean there is none.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "verification": {
  "price": "quoted",
  "free_trial": "being_verified",
  "refund": "being_verified"
 },
 "status_page": null,
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "eazychat:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "eazychat:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "eazychat:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "eazychat:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_checked",
   "detail": "We could not read the vendor's pages as plain HTML.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 }
}