{
 "schema_version": "1.0",
 "id": "disputifier",
 "name": "Disputifier",
 "research_status": "researched",
 "vendor_domain": "disputifier.com",
 "category": "Financial Operations",
 "task": "E-commerce & inventory ops",
 "summary": "Chargeback automation for Shopify: submits dispute evidence for you, buys chargeback alerts that refund incoming disputes before they land, and screens orders for fraud and late shipments.",
 "best_for": "Shopify stores with a chargeback problem big enough to cost real money and nobody in-house to fight disputes, who would rather pay a share of what is recovered than a monthly fee",
 "skip_if": "your dispute volume is low or lumpy, you need a predictable monthly bill, or your margins are high enough that auto-refunding an alerted order costs more than losing the occasional dispute",
 "honest_knock": "Free to install is doing a lot of work here. All four services bill per event — a fifth of each recovery, $17 to $27.50 an alert, five cents an order twice over — so the cost lands after the fact and scales with exactly the thing you are trying to reduce. Model your worst chargeback month before you switch alerts on, not your average one.\n\nThe reviews deserve a straight look too. The 4.6 average across 125 reviews, read again on 17 September 2026, is not a middle: 87% are five stars and twelve of the one hundred and twenty-five are a single star, with almost nothing in between. That shape has held while the count grew — on 22 August the same listing showed 4.6 from 88 reviews with nine one-stars, so both ends have filled at roughly the same rate. The most recent one-star we read, from June 2026, describes a security incident at the vendor and a dispute over unpaid invoices and billing descriptors; Disputifier replied in July that it does not block merchants from moving providers and disputes the account of the charges. We have not verified either side and are not taking one. What the pattern does show is where the friction sits: merchants either rate this perfect or fall out with it over invoices, not over whether disputes were won.\n\nAnd know what alerts cannot reach. Coverage depends on the shopper's bank and card: smaller issuers do not participate, Amex and Discover frequently cannot be set up, Klarna alerts do not exist yet and PayPal alerts are recent. The prevention rate the vendor quotes is a ceiling for a well-covered card mix, not a promise for yours.",
 "pricing": {
  "status": "see_details",
  "entry_price": null,
  "entry_price_terms": null,
  "from_price_usd_month": null,
  "plans": null,
  "plans_source": null,
  "notes": "(read 2026-08-19, re-verified 2026-09-17, and re-verified 2026-10-19 on apps.shopify.com/disputifier and disputifier.com/pricing: the 20% recovery fee, the $250 cap and the $17-$27.50 alert band are unchanged; the per-order prevention rates sit on pricing tabs the served page does not carry, and were not re-read that day) Free to install, with everything billed on use, and unchanged between those two readings. The listing shows a single plan — Basic, free to install, with a 7-day risk-free trial — and names two charges: chargeback fighting at 20% of won-back revenue, and chargeback alerts from $17 to $27.50 per alert. All charges are billed in USD. The vendor's own pricing page fills in the rest. Recovery is 20% of the recovered amount with the fee capped at $250 per win — win a $50 chargeback and they debit $10 — while fraud prevention is $0.05 per order and 'order not received' prevention another $0.05 per order. Alerts are sold there as custom volume-based pricing by quote, so the $17-$27.50 band on the listing is the only public number for them. There is no monthly subscription anywhere in this: the bill is a function of how many disputes and orders you have, so it cannot be read off the pricing page in advance. Developer Disputifier, 294 Trillium Way, Clayton, North Carolina; the app launched 23 September 2020 and carried a 4.6 average over 125 App Store reviews on 17 September 2026; on 19 October the listing showed 4.7 over 133, with 119 five-star and 11 one-star.",
  "verified_at": "2026-10-19",
  "source_url": "https://apps.shopify.com/disputifier",
  "schema_offer": null,
  "source_quotes": null,
  "recent_change": null
 },
 "free_plan": false,
 "free_plan_evidence": null,
 "cost_traps": [
  {
   "id": "usage_metered",
   "label": "Usage-metered",
   "evidence": "(read 2026-08-19, re-verified 2026-09-17, and re-verified 2026-10-19 on apps.shopify.com/disputifier and disputifier.com/pricing: the 20% recovery fee, the $250 cap and the $17-$27.50 alert band are unchanged; the per-order prevention rates sit on pricing tabs the served page does not carry, and were not re-read that day) Free to install, with everything billed on use, and unchanged between those two readings.",
   "verified_at": "2026-10-19",
   "source_url": "https://apps.shopify.com/disputifier"
  }
 ],
 "compare_with": null,
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/disputifier.json",
  "review": "https://officesoftwaremarketplace.com/disputifier-review.html",
  "marketplace": "https://aibuildermarketplace.com/marketplace/disputifier/",
  "vendor_site": "https://disputifier.com"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://platform.shoffi.app/r/rl_ON7TzQLR",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Pricing status is 'see_details': no single public entry price.",
  "Plan-by-plan prices are not structured in this record yet; pricing.notes has the full text.",
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "Being verified: free trial and refund terms are not yet matched to a verbatim line on the vendor's own pages. Not matched does not mean there is none.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "verification": {
  "price": "read",
  "free_trial": "being_verified",
  "refund": "being_verified"
 },
 "status_page": null,
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "disputifier:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "disputifier:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "disputifier:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "disputifier:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_found",
   "detail": "No explicit support for purchases by AI agents on the vendor's own pages.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 }
}