{
 "schema_version": "1.0",
 "id": "digit",
 "name": "Digit",
 "research_status": "researched",
 "vendor_domain": "heysutton.com",
 "category": "Operations & Workflow",
 "task": "E-commerce & inventory ops",
 "summary": "Inventory, production, purchasing and sales in one system for manufacturers and distributors, rebranded from Digit to Sutton in September 2026 (same company, same terms; digit-software.com now redirects to heysutton.com).",
 "best_for": "manufacturers and distributors outgrowing spreadsheets who need inventory, production, purchasing and sales in one system, and who genuinely need lot tracking and traceability rather than just wanting them",
 "skip_if": "you are a small operation where $400/month for five users is heavy against what a warehouse module in your existing accounting package would cost; also skip it if your integration list is long, because the per-connection model punishes exactly that — $100 to $125 a month for every integration past the second, depending on which part of their pricing page you read",
 "honest_knock": "The tier price is a floor, not a ceiling, and the add-ons are where an inventory system quietly doubles. Two integrations are included — but a working setup usually means an accounting package and a webshop, which is your two, and then Amazon or a second sales channel is another $125 a month by the FAQ (the integrations block on the same page still says $100; we have asked which one bills). Want the API, or your data inside an AI assistant? $125 a month each. A Starter customer on QuickBooks, Shopify and Amazon with API access is at $650 a month on the FAQ's numbers, $625 on the block's, before adding a sixth user. Price the whole configuration you actually need, not the tier.",
 "pricing": {
  "status": "public",
  "entry_price": "$400",
  "entry_price_terms": "Starter · per month including 5 users",
  "from_price_usd_month": 400.0,
  "plans": null,
  "plans_source": null,
  "notes": "(re-read 2026-09-17 in a rendered browser on heysutton.com/pricing, the rebranded site; unchanged from the 5 September reading on digit-software.com) Four tiers with three published: Starter $400/month including 5 users, Growth $750 including 10, Professional $1,300 including 15, and Enterprise on quote. Extra users are $63/month each on every tier. Paying quarterly takes 10% off — $360, $675 and $1,170 a month, shown with the quarter total beside it — and annually 20%, which is $320, $600 and $1,040 with the year total beside it; the page now opens on Monthly, so the first figure you see is the real monthly rate. Two integrations are included on every plan. The third and each one after it is where the page disagrees with itself: the Integrations block says $100 a month, the FAQ on the same page says $125, and the add-on cards side with the FAQ — API access $125 a month, MCP access $125, push notifications and webhooks $63, all the same price on Starter, Growth and Professional. Customer portals are $18.75 per portal per month on monthly billing, on every tier, Enterprise included. We asked Digit which of the two they bill on 5 September 2026 and had no answer; twelve days later, on the rebranded site, both figures were still there. Re-read on 14 October 2026 in the raw HTML of heysutton.com/pricing: the tier prices, the 10% and 20% term discounts and every add-on price are unchanged, and the $100-versus-$125 integration conflict is still there. One thing is new. The FAQ still says additional users are $63 per month each, but the plan cards now carry an extra-user price per billing term: $63 on monthly, $56 on quarterly and $50 on annual billing. The visible line on every card, Growth and Professional included, reads “5 users included, then $50/mo each”, although those two tiers include 10 and 15 users. Customer portals follow the same pattern, with $17 and $15 per portal per month alongside the $18.75, matching the quarterly and annual discounts. Which extra-user figure Sutton bills is not confirmed.",
  "verified_at": "2026-10-14",
  "source_url": null,
  "schema_offer": {
   "price": 400.0,
   "currency": "USD",
   "description": "Starter, per month including 5 users; extra users are $63 each on every tier. Read on the vendor's own pricing page on 2026-08-29.",
   "page": "https://officesoftwaremarketplace.com/digit-review.html"
  },
  "source_quotes": null,
  "recent_change": null
 },
 "free_plan": false,
 "free_plan_evidence": null,
 "cost_traps": [
  {
   "id": "per_seat",
   "label": "Per-seat pricing",
   "evidence": "The FAQ still says additional users are $63 per month each, but the plan cards now carry an extra-user price per billing term: $63 on monthly, $56 on quarterly and $50 on annual billing.",
   "verified_at": "2026-10-14",
   "source_url": null
  },
  {
   "id": "addons_extra",
   "label": "Key features are paid add-ons",
   "evidence": "The third and each one after it is where the page disagrees with itself: the Integrations block says $100 a month, the FAQ on the same page says $125, and the add-on cards side with the FAQ — API access $125 a month, MCP access $125, push notifications and webhooks $63, all the same price on Starter, Growth and Professional.",
   "verified_at": "2026-10-14",
   "source_url": null
  },
  {
   "id": "annual_lock",
   "label": "Annual commitment",
   "evidence": "The FAQ still says additional users are $63 per month each, but the plan cards now carry an extra-user price per billing term: $63 on monthly, $56 on quarterly and $50 on annual billing.",
   "verified_at": "2026-10-14",
   "source_url": null
  }
 ],
 "compare_with": {
  "name": "Katana",
  "why": "the natural head-to-head for manufacturers leaving spreadsheets. Both cover inventory and production; the difference shows up in how they charge for the edges. Price the full configuration you need on each — every integration, the API if you want it — because Digit's per-connection add-ons — $100 to $125 a month for each integration past the first two, and $125 for API or MCP access — are where the tier price stops being the price"
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/digit.json",
  "review": "https://officesoftwaremarketplace.com/digit-review.html",
  "marketplace": "https://aibuildermarketplace.com/marketplace/digit/",
  "vendor_site": "https://heysutton.com"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://heysutton.com/",
  "affiliate": false,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "available",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": {
   "currency": "USD",
   "unit": "user",
   "axis": "users",
   "plans": [
    {
     "id": "starter",
     "name": "Starter",
     "model": "flat",
     "included_units": 5,
     "monthly": 400,
     "annual_month": 320,
     "extra_unit": {
      "monthly": 63,
      "annual_status": "unknown"
     },
     "evidence": "Starter $400/month including 5 users, Growth $750 including 10, Professional $1,300 including 15, and Enterprise on quote. Extra users are $63/month each on every tier. Paying quarterly takes 10% off — $360, $675 and $1,170 a month, shown with the quarter total beside it — and annually 20%, which is $320, $600 and $1,040"
    },
    {
     "id": "growth",
     "name": "Growth",
     "model": "flat",
     "included_units": 10,
     "monthly": 750,
     "annual_month": 600,
     "extra_unit": {
      "monthly": 63,
      "annual_status": "unknown"
     },
     "evidence": "Starter $400/month including 5 users, Growth $750 including 10, Professional $1,300 including 15, and Enterprise on quote. Extra users are $63/month each on every tier. Paying quarterly takes 10% off — $360, $675 and $1,170 a month, shown with the quarter total beside it — and annually 20%, which is $320, $600 and $1,040"
    },
    {
     "id": "professional",
     "name": "Professional",
     "model": "flat",
     "included_units": 15,
     "monthly": 1300,
     "annual_month": 1040,
     "extra_unit": {
      "monthly": 63,
      "annual_status": "unknown"
     },
     "evidence": "Starter $400/month including 5 users, Growth $750 including 10, Professional $1,300 including 15, and Enterprise on quote. Extra users are $63/month each on every tier. Paying quarterly takes 10% off — $360, $675 and $1,170 a month, shown with the quarter total beside it — and annually 20%, which is $320, $600 and $1,040"
    },
    {
     "id": "enterprise",
     "name": "Enterprise",
     "model": "quote",
     "evidence": "and Enterprise on quote"
    }
   ],
   "not_computable": [
    "Quarterly billing (10% off: $360, $675 and $1,170 a month).",
    "Integrations beyond the two included: the page says both $100 and $125 a month; API and MCP access $125 each, webhooks $63, customer portals $18.75 per portal a month on monthly billing ($17 and $15 alongside it on the plan cards)."
   ],
   "notes": [
    "Extra-user price on annual billing is unresolved: the FAQ says $63 per month each, the plan cards (read 14 October 2026) carry $56 on quarterly and $50 on annual billing. The engine prices extra users only on monthly billing."
   ],
   "rules_verified_at": "2026-10-14"
  },
  "growth": {
   "annual": {
    "product_id": "digit",
    "currency": "USD",
    "axis": "users",
    "unit": "user",
    "billing": "annual",
    "rows": [
     {
      "units": 1,
      "cheapest_plan": "starter",
      "cheapest_plan_name": "Starter",
      "total_month": 320.0,
      "billed": {
       "amount": 3840.0,
       "every": "year"
      },
      "ranges": [],
      "per_plan": {
       "starter": 320.0,
       "growth": 600.0,
       "professional": 1040.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 2,
      "cheapest_plan": "starter",
      "cheapest_plan_name": "Starter",
      "total_month": 320.0,
      "billed": {
       "amount": 3840.0,
       "every": "year"
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      "ranges": [],
      "per_plan": {
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       "growth": 600.0,
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       "enterprise": "quote"
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     },
     {
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      "cheapest_plan_name": "Starter",
      "total_month": 320.0,
      "billed": {
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      "ranges": [],
      "per_plan": {
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       "growth": 600.0,
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     },
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      "cheapest_plan": "starter",
      "cheapest_plan_name": "Starter",
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      "billed": {
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       "every": "year"
      },
      "ranges": [],
      "per_plan": {
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       "enterprise": "quote"
      }
     },
     {
      "units": 10,
      "cheapest_plan": "growth",
      "cheapest_plan_name": "Growth",
      "total_month": 600.0,
      "billed": {
       "amount": 7200.0,
       "every": "year"
      },
      "ranges": [],
      "per_plan": {
       "starter": "price_unknown_on_billing",
       "growth": 600.0,
       "professional": 1040.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 15,
      "cheapest_plan": "professional",
      "cheapest_plan_name": "Professional",
      "total_month": 1040.0,
      "billed": {
       "amount": 12480.0,
       "every": "year"
      },
      "ranges": [],
      "per_plan": {
       "starter": "price_unknown_on_billing",
       "growth": "price_unknown_on_billing",
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       "enterprise": "quote"
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     },
     {
      "units": 20,
      "cheapest_plan": null,
      "cheapest_plan_name": null,
      "total_month": null,
      "billed": null,
      "ranges": [],
      "per_plan": {
       "starter": "price_unknown_on_billing",
       "growth": "price_unknown_on_billing",
       "professional": "price_unknown_on_billing",
       "enterprise": "quote"
      }
     },
     {
      "units": 25,
      "cheapest_plan": null,
      "cheapest_plan_name": null,
      "total_month": null,
      "billed": null,
      "ranges": [],
      "per_plan": {
       "starter": "price_unknown_on_billing",
       "growth": "price_unknown_on_billing",
       "professional": "price_unknown_on_billing",
       "enterprise": "quote"
      }
     },
     {
      "units": 50,
      "cheapest_plan": null,
      "cheapest_plan_name": null,
      "total_month": null,
      "billed": null,
      "ranges": [],
      "per_plan": {
       "starter": "price_unknown_on_billing",
       "growth": "price_unknown_on_billing",
       "professional": "price_unknown_on_billing",
       "enterprise": "quote"
      }
     },
     {
      "units": 100,
      "cheapest_plan": null,
      "cheapest_plan_name": null,
      "total_month": null,
      "billed": null,
      "ranges": [],
      "per_plan": {
       "starter": "price_unknown_on_billing",
       "growth": "price_unknown_on_billing",
       "professional": "price_unknown_on_billing",
       "enterprise": "quote"
      }
     }
    ],
    "switch_points": [
     {
      "from_units": 5,
      "to_units": 10,
      "from_plan": "starter",
      "to_plan": "growth",
      "from_plan_name": "Starter",
      "to_plan_name": "Growth"
     },
     {
      "from_units": 10,
      "to_units": 15,
      "from_plan": "growth",
      "to_plan": "professional",
      "from_plan_name": "Growth",
      "to_plan_name": "Professional"
     },
     {
      "from_units": 15,
      "to_units": 20,
      "from_plan": "professional",
      "to_plan": null,
      "from_plan_name": "Professional",
      "to_plan_name": null
     }
    ],
    "conflicts": [],
    "unknowns": [
     "Quarterly billing (10% off: $360, $675 and $1,170 a month).",
     "Integrations beyond the two included: the page says both $100 and $125 a month; API and MCP access $125 each, webhooks $63, customer portals $18.75 per portal a month on monthly billing ($17 and $15 alongside it on the plan cards)."
    ]
   },
   "monthly": {
    "product_id": "digit",
    "currency": "USD",
    "axis": "users",
    "unit": "user",
    "billing": "monthly",
    "rows": [
     {
      "units": 1,
      "cheapest_plan": "starter",
      "cheapest_plan_name": "Starter",
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      "billed": {
       "amount": 400.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "starter": 400.0,
       "growth": 750.0,
       "professional": 1300.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 2,
      "cheapest_plan": "starter",
      "cheapest_plan_name": "Starter",
      "total_month": 400.0,
      "billed": {
       "amount": 400.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "starter": 400.0,
       "growth": 750.0,
       "professional": 1300.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 3,
      "cheapest_plan": "starter",
      "cheapest_plan_name": "Starter",
      "total_month": 400.0,
      "billed": {
       "amount": 400.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "starter": 400.0,
       "growth": 750.0,
       "professional": 1300.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 5,
      "cheapest_plan": "starter",
      "cheapest_plan_name": "Starter",
      "total_month": 400.0,
      "billed": {
       "amount": 400.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "starter": 400.0,
       "growth": 750.0,
       "professional": 1300.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 10,
      "cheapest_plan": "starter",
      "cheapest_plan_name": "Starter",
      "total_month": 715.0,
      "billed": {
       "amount": 715.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "starter": 715.0,
       "growth": 750.0,
       "professional": 1300.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 15,
      "cheapest_plan": "starter",
      "cheapest_plan_name": "Starter",
      "total_month": 1030.0,
      "billed": {
       "amount": 1030.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "starter": 1030.0,
       "growth": 1065.0,
       "professional": 1300.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 20,
      "cheapest_plan": "starter",
      "cheapest_plan_name": "Starter",
      "total_month": 1345.0,
      "billed": {
       "amount": 1345.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "starter": 1345.0,
       "growth": 1380.0,
       "professional": 1615.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 25,
      "cheapest_plan": "starter",
      "cheapest_plan_name": "Starter",
      "total_month": 1660.0,
      "billed": {
       "amount": 1660.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
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       "growth": 1695.0,
       "professional": 1930.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 50,
      "cheapest_plan": "starter",
      "cheapest_plan_name": "Starter",
      "total_month": 3235.0,
      "billed": {
       "amount": 3235.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "starter": 3235.0,
       "growth": 3270.0,
       "professional": 3505.0,
       "enterprise": "quote"
      }
     },
     {
      "units": 100,
      "cheapest_plan": "starter",
      "cheapest_plan_name": "Starter",
      "total_month": 6385.0,
      "billed": {
       "amount": 6385.0,
       "every": "month"
      },
      "ranges": [],
      "per_plan": {
       "starter": 6385.0,
       "growth": 6420.0,
       "professional": 6655.0,
       "enterprise": "quote"
      }
     }
    ],
    "switch_points": [],
    "conflicts": [],
    "unknowns": [
     "Quarterly billing (10% off: $360, $675 and $1,170 a month).",
     "Integrations beyond the two included: the page says both $100 and $125 a month; API and MCP access $125 each, webhooks $63, customer portals $18.75 per portal a month on monthly billing ($17 and $15 alongside it on the plan cards)."
    ]
   }
  }
 },
 "unknowns": [
  "Plan-by-plan prices are not structured in this record yet; pricing.notes has the full text.",
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "Being verified: free trial and refund terms are not yet matched to a verbatim line on the vendor's own pages. Not matched does not mean there is none.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "verification": {
  "price": "read",
  "free_trial": "being_verified",
  "refund": "being_verified"
 },
 "status_page": null,
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "digit:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "digit:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "digit:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "digit:pricing_gap_1",
   "key": "pricing_gap_1",
   "question": "Our price check could not put a number on this part of the cost: Quarterly billing (10% off: $360, $675 and $1,170 a month). Can you publish the price or the rule?",
   "status": "open"
  },
  {
   "question_id": "digit:pricing_gap_2",
   "key": "pricing_gap_2",
   "question": "Our price check could not put a number on this part of the cost: Integrations beyond the two included: the page says both $100 and $125 a month; API and MCP access $125 each, webhooks $63, customer portals $18.75 per portal a month on monthly billing ($17 and $15 alongside it on the plan cards). Can you publish the price or the rule?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": {
   "what": "Server over their MRP and ERP data: check the production schedule and what it needs, ask what will run short before a run, redraft a purchase order from an earlier one, and build sales orders in plain language. Drafts wait for your review before anything is created.",
   "plan": "Not stated in their own announcement.",
   "status": "Live",
   "source": "https://heysutton.com/blog/digit-mcp-integration",
   "checked": "2026-07-28",
   "note": "The vendor's own MCP server, from our MCP research; it works with your own account at the vendor."
  },
  "agent_checkout": {
   "status": "not_found",
   "detail": "No explicit support for purchases by AI agents on the vendor's own pages.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 }
}