{
 "schema_version": "1.0",
 "id": "databox",
 "name": "Databox",
 "research_status": "researched",
 "vendor_domain": "databox.com",
 "category": "Operations & Workflow",
 "task": "Projects, planning & team workflow",
 "summary": "Centralized KPI dashboards. Pull data from all your software tools into one clean interface to monitor your business health. A free Skills Marketplace adds guided analyses on top: the paid-ads skill standardizes every ad channel into one efficiency table with CPA gauges against your own targets, judged per funnel role. A native MCP server (mcp.databox.com) puts those metrics inside ChatGPT or Claude — ingest data and query it in plain language. It runs on every paid plan, not on Free, and its queries spend from the same monthly AI-credit pool as Genie.",
 "best_for": "SMBs and agencies that want clean KPI dashboards from 130+ one-click integrations without building them by hand",
 "skip_if": "you need more than the three free sources but only a handful — the next step is Analyst at $71 a month for five — or you want deep custom data modelling, where a free tool like Looker Studio fits better",
 "honest_knock": "The pricing model bites, just not where it used to. The per-source fee is gone, and for some buyers that is worse rather than better: each plan includes a fixed number of data sources and going over means moving up a whole tier, so one extra integration can mean the $199 Team Core to $319 Team Scale step rather than $5.60. Only the Agency plan sells capacity piecemeal, in $20 client packs. AI credits are a shared monthly pool for Genie and the MCP server, so heavy AI use moves you up a tier as fast as data does, and 15-minute sync — once part of the top plan — is now a $14 per-source add-on on top of the subscription. Power users may also find the custom-metric and data-modelling depth limited next to a full BI tool.",
 "pricing": {
  "status": "public",
  "entry_price": "$71",
  "entry_price_terms": "a month billed annually (1 user, 5 sources, 150 AI credits)",
  "from_price_usd_month": 71.0,
  "plans": null,
  "plans_source": null,
  "notes": "(re-verified 2026-10-02, 2026-10-06 and 2026-10-20, read on their own pricing page) Databox renamed and repriced its whole ladder since our August reading, so the Analyst/Pro/Growth tiers we described are gone. Free is $0 forever: 1 user, 3 data sources, 1 dashboard, 10 custom metrics, 50 AI credits a month, daily sync. Billed annually: Analyst $71/mo (1 user, 5 sources, unlimited dashboards and reports, 150 credits, hourly sync), Team Core $199/mo (3 users, 10 sources, 500 credits), Team Scale $319/mo (10 users, 30 sources, 1,000 credits, sub-accounts) and Agency from $79/mo (unlimited users, 4 clients, 20 sources, 300 credits), plus a quoted Custom tier. Monthly, Analyst reads $89 and the others $249, $399 and from $99; annual billing is 20% off. Databox states it does not charge per seat. Extra data sources no longer carry a per-source fee: each plan includes a fixed number and more means moving up a tier, except on Agency, which adds client packs of 1 client, 5 sources and 50 credits for $20/mo annually ($25 monthly). Add-ons are priced separately: branding and white-labeling $200/mo, advanced security management $80/mo, OKRs $160/mo, fiscal calendar $40/mo, 15-minute sync $14/mo per source, and flexible AI credit top-ups. Those add-on amounts are the annual-billing rates; on monthly billing the page shows $250 for branding, $100 for security management, $200 for OKRs, $50 for the fiscal calendar and $18 per source for 15-minute sync.",
  "verified_at": "2026-10-20",
  "source_url": null,
  "schema_offer": null,
  "source_quotes": [
   {
    "field": "price",
    "plan": "Team Core",
    "quote": "$ 199 /month billed annually",
    "source_url": "https://databox.com/pricing",
    "read_on": "2026-10-20"
   },
   {
    "field": "price",
    "plan": "Team Scale",
    "quote": "$ 319 /month billed annually",
    "source_url": "https://databox.com/pricing",
    "read_on": "2026-10-20"
   },
   {
    "field": "price",
    "plan": "Analyst",
    "quote": "$ 71 /month billed annually",
    "source_url": "https://databox.com/pricing",
    "read_on": "2026-10-20"
   }
  ]
 },
 "free_plan": true,
 "free_plan_evidence": "Free is $0 forever: 1 user, 3 data sources, 1 dashboard, 10 custom metrics, 50 AI credits a month, daily sync.",
 "cost_traps": [
  {
   "id": "usage_metered",
   "label": "Usage-metered",
   "evidence": "Free is $0 forever: 1 user, 3 data sources, 1 dashboard, 10 custom metrics, 50 AI credits a month, daily sync.",
   "verified_at": "2026-10-20",
   "source_url": null
  },
  {
   "id": "addons_extra",
   "label": "Key features are paid add-ons",
   "evidence": "AI credits are a shared monthly pool for Genie and the MCP server, so heavy AI use moves you up a tier as fast as data does, and 15-minute sync — once part of the top plan — is now a $14 per-source add-on on top of the subscription.",
   "verified_at": "2026-10-20",
   "source_url": null
  },
  {
   "id": "annual_lock",
   "label": "Annual commitment",
   "evidence": "Monthly, Analyst reads $89 and the others $249, $399 and from $99; annual billing is 20% off.",
   "verified_at": "2026-10-20",
   "source_url": null
  }
 ],
 "compare_with": {
  "name": "Google Looker Studio",
  "why": "the free-but-manual dashboard alternative"
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/databox.json",
  "review": "https://aibuildermarketplace.com/b2b/databox-review/",
  "marketplace": "https://aibuildermarketplace.com/marketplace/databox/",
  "vendor_site": "https://databox.com"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://join.databox.com/2re8xsf55qj4",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "available",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": {
   "currency": "USD",
   "unit": "user",
   "axis": "users",
   "plans": [
    {
     "id": "free",
     "name": "Free",
     "model": "free",
     "max_units": 1,
     "evidence": "Free is $0 forever: 1 user, 3 data sources, 1 dashboard, 10 custom metrics, 50 AI credits a month, daily sync"
    },
    {
     "id": "analyst",
     "name": "Analyst",
     "model": "flat",
     "included_units": 1,
     "max_units": 1,
     "annual_month": 71,
     "monthly": 89,
     "evidence": "Analyst $71/mo (1 user, 5 sources, unlimited dashboards and reports, 150 credits, hourly sync)"
    },
    {
     "id": "team-core",
     "name": "Team Core",
     "model": "flat",
     "included_units": 3,
     "max_units": 3,
     "annual_month": 199,
     "monthly": 249,
     "evidence": "Team Core $199/mo (3 users, 10 sources, 500 credits)"
    },
    {
     "id": "team-scale",
     "name": "Team Scale",
     "model": "flat",
     "included_units": 10,
     "max_units": 10,
     "annual_month": 319,
     "monthly": 399,
     "evidence": "Team Scale $319/mo (10 users, 30 sources, 1,000 credits, sub-accounts)"
    },
    {
     "id": "agency",
     "name": "Agency",
     "model": "flat",
     "annual_month": 79,
     "monthly": 99,
     "evidence": "Agency from $79/mo (unlimited users, 4 clients, 20 sources, 300 credits)"
    },
    {
     "id": "custom",
     "name": "Custom",
     "model": "quote",
     "evidence": "plus a quoted Custom tier"
    }
   ],
   "extra_evidence": "Monthly, Analyst reads $89 and the others $249, $399 and from $99; annual billing is 20% off",
   "notes": [
    "Agency's $79 a month ($99 monthly) is a 'from' price, a floor for 4 clients; Databox states it does not charge per seat.",
    "Each plan includes a fixed number of data sources; more sources means moving up a tier, except on Agency."
   ],
   "not_computable": [
    "Agency client packs (1 client, 5 sources, 50 credits for $20/mo annually, $25 monthly) depend on the number of clients, not users.",
    "Add-ons (branding and white-labeling, advanced security management, OKRs, fiscal calendar, 15-minute sync per source) and flexible AI credit top-ups are not in the computed price."
   ],
   "rules_verified_at": "2026-10-20"
  },
  "growth": {
   "annual": {
    "product_id": "databox",
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     {
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      "ranges": [],
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     },
     {
      "units": 2,
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       "custom": "quote"
      }
     },
     {
      "units": 100,
      "cheapest_plan": "agency",
      "cheapest_plan_name": "Agency",
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     }
    ],
    "switch_points": [
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      "from_plan_name": "Free",
      "to_plan_name": "Agency"
     }
    ],
    "conflicts": [],
    "unknowns": [
     "Agency client packs (1 client, 5 sources, 50 credits for $20/mo annually, $25 monthly) depend on the number of clients, not users.",
     "Add-ons (branding and white-labeling, advanced security management, OKRs, fiscal calendar, 15-minute sync per source) and flexible AI credit top-ups are not in the computed price."
    ]
   },
   "monthly": {
    "product_id": "databox",
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     },
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     },
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     },
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     },
     {
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      }
     },
     {
      "units": 100,
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      },
      "ranges": [],
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       "free": "not_eligible",
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       "agency": 99.0,
       "custom": "quote"
      }
     }
    ],
    "switch_points": [
     {
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      "to_units": 2,
      "from_plan": "free",
      "to_plan": "agency",
      "from_plan_name": "Free",
      "to_plan_name": "Agency"
     }
    ],
    "conflicts": [],
    "unknowns": [
     "Agency client packs (1 client, 5 sources, 50 credits for $20/mo annually, $25 monthly) depend on the number of clients, not users.",
     "Add-ons (branding and white-labeling, advanced security management, OKRs, fiscal calendar, 15-minute sync per source) and flexible AI credit top-ups are not in the computed price."
    ]
   }
  }
 },
 "unknowns": [
  "Plan-by-plan prices are not structured in this record yet; pricing.notes has the full text.",
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "Being verified: free trial and refund terms are not yet matched to a verbatim line on the vendor's own pages. Not matched does not mean there is none."
 ],
 "verification": {
  "price": "quoted",
  "free_trial": "being_verified",
  "refund": "being_verified"
 },
 "status_page": null,
 "task_evidence": {
  "structured_checks": [],
  "sessions": [
   {
    "source": "session",
    "product_name": "Databox",
    "product_id": "databox",
    "run_date": "2026-09-25",
    "session_type": "hands_on",
    "what": "We opened a new Databox account through the 'Get started' button under the Free plan on databox.com/pricing, connected Google Analytics 4 and Google Search Console for our own site, asked Genie two questions about that data, let Genie try to build a dashboard, and read the credit meter under Settings → Billing after every step. One account, one evening, our own traffic data — not a month of team use.",
    "findings": [
     "The Free button does not give you Free. The account opened as a 14-day trial of Team Core at $249 a month, billed monthly. Free was listed in the app as a 'Downgrade'. Databox's own FAQ says that if no payment details are added by the end of the trial, syncing stops and reports pause, so anyone who wanted Free has to downgrade by hand before day 14.",
     "The downgrade was blocked until we deleted Databox's own sample data. The message: 'You have 1 connected Spreadsheets, but the Free plan is limited to 0.' That one spreadsheet was the Sample dataset Databox adds at sign-up. Free allows no spreadsheets at all: Excel and Google Sheets both open an 'Upgrade to Analyst' wall at $89 a month, something the pricing page does not say.",
     "Your one free dashboard is already taken. Databox's own Sample Dashboard stays after the downgrade and fills the plan's single dashboard slot. 'Create New Databoard' opened the $89 upgrade wall, and so did the button that would hang the sample dashboard on your own data.",
     "What a Genie question costs: 3.7 credits for a simple one ('which pages got the most views in August'), 3.8 for a heavier week-by-week comparison. On Free's 50 a month that is about thirteen questions. The onboarding had already spent 1.9 credits by sending our four setup answers to Genie as a first question we never asked, and the app showed 'Buy more to keep Genie running' at 48 left.",
     "Genie spends credits on things the plan will not allow. It offered to build a dashboard, tried three times, reported that Databox 'rejected the request as invalid' without naming the one-dashboard limit, and charged 5.2 credits for nothing. After one hour we had used 14.6 of the month's 50 credits.",
     "Genie's diagnoses need checking. It called a half-finished Search Console connection 'broken' because 'the login expires' (the data manager said 'Unfinished connection'), and it flagged one of our real review URLs as a typo. The traffic figures themselves came back fast and were usefully broken down, including pages counted twice because of query strings.",
     "What held up: connecting a data source cost no credits, the unfinished connection still counted against the three-source limit, and the plan prices inside the app matched the public pricing page ($89 / $249 / $399 monthly; $71 / $199 / $319 billed annually)."
    ],
    "not_tested": "We did not add a fourth data source past the limit, did not build our own dashboard after deleting the sample one, and could not check how fresh each source's data is: the app shows sync frequency but no last-synced time.",
    "report": null,
    "disclosure": null,
    "evidence_status": null,
    "result": "reported",
    "note": "Findings as written up after the session; no pass/fail per task was scored.",
    "in_catalog": true
   }
  ]
 },
 "open_questions": [
  {
   "question_id": "databox:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "databox:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "databox:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "databox:pricing_gap_1",
   "key": "pricing_gap_1",
   "question": "Our price check could not put a number on this part of the cost: Agency client packs (1 client, 5 sources, 50 credits for $20/mo annually, $25 monthly) depend on the number of clients, not users. Can you publish the price or the rule?",
   "status": "open"
  },
  {
   "question_id": "databox:pricing_gap_2",
   "key": "pricing_gap_2",
   "question": "Our price check could not put a number on this part of the cost: Add-ons (branding and white-labeling, advanced security management, OKRs, fiscal calendar, 15-minute sync per source) and flexible AI credit top-ups are not in the computed price. Can you publish the price or the rule?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": {
   "what": "Server at mcp.databox.com/mcp with two core tools: ingest_data and query_dataset_with_ai — push data in, then ask questions about it in plain language. Their affiliate team adds (31 Jul 2026) that one connection reaches the sources already set up in your Databox account — they put that at 130+ — rather than a separate MCP server for every platform.",
   "plan": "Every paid plan — the feature comparison marks the MCP server as not included on Free. Use is metered: MCP queries draw on the same monthly AI credit pool as their Genie assistant, 500 credits on Analyst, 1,500 on Pro, 4,000 on Growth and custom above. The 14-day free trial runs on the Growth plan. Their affiliate team confirmed the paid-plan requirement to us in writing on 29 Jul 2026.",
   "status": "Under active development",
   "source": "https://developers.databox.com/docs/mcp/overview",
   "checked": "2026-07-28",
   "note": "The vendor's own MCP server, from our MCP research; it works with your own account at the vendor."
  },
  "agent_checkout": {
   "status": "not_found",
   "detail": "No explicit support for purchases by AI agents on the vendor's own pages.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 }
}