{
 "schema_version": "1.0",
 "id": "crazy-egg",
 "name": "Crazy Egg",
 "research_status": "researched",
 "vendor_domain": "crazyegg.com",
 "category": "Growth & Revenue",
 "task": "SEO, content & landing pages",
 "summary": "Website optimization with heatmaps, scroll maps, session recordings and A/B testing — see how visitors behave and lift conversions with data.",
 "best_for": "lean marketing teams that want heatmaps, recordings and built-in A/B testing in one consolidated tool — noting that testing starts on the $99 Plus plan, not the $29 Starter",
 "skip_if": "you want generous recordings, automatic heatmaps and qualitative feedback — Hotjar's free tier and product depth suit product teams better",
 "honest_knock": "The entry plan is thin on recordings — 50 a month against Hotjar's far more generous free tier. And A/B testing is not in it at all: that starts on Plus at $99, which jumps straight to 150,000 pageviews. Heatmaps need manual per-page setup and annual-only billing locks you in. Like all these tools it's diagnostic — it shows what's broken, it doesn't fix it. Worth knowing before you treat a result as banked: Crazy Egg states it can run A/B tests “after implementing just a small code snippet directly on the website”, which means a winning variant is served by that snippet rather than written into your pages. Stop paying and the original page is what visitors get. Move the winner into your own templates once a test settles.",
 "pricing": {
  "status": "public",
  "entry_price": "$29",
  "entry_price_terms": "per month billed annually (5,000 pageviews, 50 recordings)",
  "from_price_usd_month": 29.0,
  "plans": null,
  "plans_source": null,
  "notes": "(read 2026-10-10 on crazyegg.com/pricing, in a browser and by plain fetch, both showing the same ladder) Four plans, all billed annually, each with a 30-day free trial and, in the vendor's words, no overages, ever. Starter is $29 a month: 5,000 tracked pageviews, 5 heatmap reports and 50 recordings a month, with 6 months of recordings storage. Plus is $99 a month: 150,000 pageviews, 75 heatmap reports, 1,000 recordings, 2 years of storage, and unlimited A/B testing, CTAs and error tracking, with A/B targeting by device type. Pro is $249 a month: 500,000 pageviews, 100 heatmap reports, 5,000 recordings, targeting by device, country, UTMs and conversions, and export of heatmaps and recordings to AI. Enterprise is $599 a month: 1,000,000 pageviews, 200 heatmap reports, 10,000 recordings, targeting by all audience segments and SAML single sign-on. Every plan includes unlimited website domains, unlimited team members, web analytics, conversion tracking and surveys. More heatmaps or recordings are sold as add-ons through sales, with no price printed. A Free plan, no card required, covers web analytics, instant heatmaps, conversion analytics and surveys. Historical: on 21 August 2026 the pricing page we read showed a different three-plan ladder, Analytics from $29 and Growth from $99 on pageview sliders plus a quoted Enterprise, while the vendor's pricing.md already listed Starter, Plus, Pro and Enterprise at $29, $99, $249 and $599.",
  "verified_at": "2026-10-10",
  "source_url": null
 },
 "free_plan": true,
 "free_plan_evidence": "A Free plan, no card required, covers web analytics, instant heatmaps, conversion analytics and surveys.",
 "cost_traps": [
  {
   "id": "addons_extra",
   "label": "Key features are paid add-ons",
   "evidence": "More heatmaps or recordings are sold as add-ons through sales, with no price printed.",
   "verified_at": "2026-10-10",
   "source_url": null
  }
 ],
 "compare_with": {
  "name": "Hotjar",
  "why": "the session-billed behavioural-analytics rival"
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/crazy-egg.json",
  "review": "https://marketingandsalessoftware.com/crazy-egg-review.html",
  "marketplace": "https://aibuildermarketplace.com/marketplace/crazy-egg/",
  "vendor_site": "https://crazyegg.com"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://www.crazyegg.com/signup?via=aibuildermarketplace",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Plan-by-plan prices are not structured in this record yet; pricing.notes has the full text.",
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "crazy-egg:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "crazy-egg:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "crazy-egg:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "crazy-egg:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_found",
   "detail": "No explicit support for purchases by AI agents on the vendor's own pages.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 }
}