{
 "schema_version": "1.0",
 "id": "claude",
 "name": "Claude",
 "research_status": "researched",
 "vendor_domain": "claude.ai",
 "category": "IT & Productivity",
 "task": "Personal productivity & research",
 "summary": "Anthropic's AI assistant for writing, coding, analysis and long-document work — strong reasoning and a careful, direct tone rather than an eager-to-please one. Free tier plus Pro, Max, Team and Enterprise plans, and a per-token API (Opus, Sonnet, Haiku) for builders.",
 "best_for": "developers, writers, analysts and researchers who want best-in-class reasoning, coding and long-document work — and a model that's careful and direct rather than eager to please",
 "skip_if": "you mainly need image generation or the widest third-party plugin ecosystem (a general assistant like ChatGPT fits better there), or you're a light user the free tier already covers",
 "honest_knock": "The honest catch is usage limits: even on Pro you can hit a ceiling mid-session on a heavy day, and the step up to Max is a real $100 to $200 a month — you're buying headroom, not extra features. It also doesn't generate images, so if that's your main need it's the wrong tool, and its third-party plugin ecosystem is smaller than ChatGPT's.",
 "pricing": {
  "status": "public",
  "entry_price": "$17",
  "entry_price_terms": "a month billed annually ($200 upfront), or $20 a month billed monthly",
  "from_price_usd_month": 17.0,
  "plans": null,
  "plans_source": null,
  "notes": "(price re-verified 2026-10-11 on their own pricing page; unchanged since 2026-08-27) The free tier is $0. Pro is $17/month with the annual discount ($200 billed up front) or $20 billed monthly, and includes Claude Code and unlimited projects. Max starts at $100/month for 5x or 20x the usage of Pro per five-hour session, and now also lists $100 (Max 5x) or $200 (Max 20x) a month in API credits for building on the Claude Platform. Team is for teams of 2 to 150: a standard seat is $20/seat/month billed annually ($25 monthly), and a premium seat is $100/seat/month billed annually ($125 monthly) for 5x the usage of a standard seat, adding Claude Code and Claude Cowork. Enterprise self-serve is $20/seat plus usage billed at API rates, so cost scales with the models and tasks the team runs; larger contracts are custom via sales. The API is separate and billed per token across the Opus, Sonnet and Haiku models, with platform features priced on top: Managed Agents at $0.08 per session-hour of active runtime, web search at $10 per 1,000 searches, and code execution beyond the 50 free hours a day at $0.05 per hour per container.",
  "verified_at": "2026-10-11",
  "source_url": null,
  "schema_offer": null,
  "source_quotes": [
   {
    "field": "price",
    "plan": "Code execution",
    "quote": "$0.05 per hour per container",
    "source_url": "https://claude.com/pricing",
    "read_on": "2026-10-23"
   },
   {
    "field": "price",
    "plan": "Managed Agents",
    "quote": "$0.08 per session-hour",
    "source_url": "https://claude.com/pricing",
    "read_on": "2026-10-23"
   },
   {
    "field": "price",
    "plan": "Web search",
    "quote": "$10 / 1K searches",
    "source_url": "https://claude.com/pricing",
    "read_on": "2026-10-23"
   },
   {
    "field": "refund",
    "plan": null,
    "quote": "you may receive a refund within 14 days of purchase.",
    "source_url": "https://support.claude.com/en/articles/12386328-request-a-refund-for-a-paid-claude-plan",
    "read_on": "2026-10-23"
   }
  ],
  "recent_change": null
 },
 "free_plan": true,
 "free_plan_evidence": "(price re-verified 2026-10-11 on their own pricing page; unchanged since 2026-08-27) The free tier is $0.",
 "cost_traps": [
  {
   "id": "per_seat",
   "label": "Per-seat pricing",
   "evidence": "Team is for teams of 2 to 150: a standard seat is $20/seat/month billed annually ($25 monthly), and a premium seat is $100/seat/month billed annually ($125 monthly) for 5x the usage of a standard seat, adding Claude Code and Claude Cowork.",
   "verified_at": "2026-10-11",
   "source_url": null
  },
  {
   "id": "usage_metered",
   "label": "Usage-metered",
   "evidence": "Max starts at $100/month for 5x or 20x the usage of Pro per five-hour session, and now also lists $100 (Max 5x) or $200 (Max 20x) a month in API credits for building on the Claude Platform.",
   "verified_at": "2026-10-11",
   "source_url": null
  }
 ],
 "compare_with": {
  "name": "ChatGPT or Gemini",
  "why": "ChatGPT leads on image generation and third-party plugins, Gemini on native Google Workspace integration — Claude's edge is reasoning depth, coding, long context and writing quality"
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/claude.json",
  "review": "https://officesoftwaremarketplace.com/claude-review.html",
  "marketplace": "https://aibuildermarketplace.com/marketplace/claude/",
  "vendor_site": "https://claude.ai"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://claude.ai/",
  "affiliate": false,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Plan-by-plan prices are not structured in this record yet; pricing.notes has the full text.",
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "Being verified: free trial terms are not yet matched to a verbatim line on the vendor's own pages. Not matched does not mean there is none.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product."
 ],
 "verification": {
  "price": "quoted",
  "free_trial": "being_verified",
  "refund": "quoted"
 },
 "status_page": {
  "source_url": "https://status.claude.ai",
  "platform": "statuspage",
  "period": {
   "from": "2026-07-29T05:40:01.601210Z",
   "to": "2026-10-27T05:40:01.601210Z",
   "days": 90
  },
  "read_at": "2026-10-27T05:40:01.601210Z",
  "source_urls": [
   "https://status.claude.com/history.rss"
  ],
  "claim": null,
  "scope": "Claude Status. Counts cover all incidents on this page; no component filtering. May include services beyond the reviewed product.",
  "incident_count": null,
  "observed_count": 25,
  "counts_by_vendor_label": {
   "unknown": 25
  },
  "major_or_critical_count": null,
  "observed_major_or_critical_count": 0,
  "duration_seconds": null,
  "known_duration_seconds": null,
  "duration_known_count": 0,
  "ongoing_count": null,
  "incidents": [
   {
    "id": "https://status.claude.com/incidents/vx06kp8wfpq2",
    "source_url": "https://status.claude.com/incidents/vx06kp8wfpq2",
    "label": "unknown",
    "title": "Elevated errors for Claude Fable 5.1",
    "started_at": null,
    "published_at": "2026-10-25T08:49:29Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   },
   {
    "id": "https://status.claude.com/incidents/334jvgbrc4ff",
    "source_url": "https://status.claude.com/incidents/334jvgbrc4ff",
    "label": "unknown",
    "title": "Elevated errors for Claude Sonnet 5.5 and other models",
    "started_at": null,
    "published_at": "2026-10-25T07:53:39Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   },
   {
    "id": "https://status.claude.com/incidents/0ns5clsk8p2x",
    "source_url": "https://status.claude.com/incidents/0ns5clsk8p2x",
    "label": "unknown",
    "title": "Elevated errors for Claude Fable 5 and Claude Fable 5.1",
    "started_at": null,
    "published_at": "2026-10-24T05:53:30Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   },
   {
    "id": "https://status.claude.com/incidents/3cqf3pmlnr96",
    "source_url": "https://status.claude.com/incidents/3cqf3pmlnr96",
    "label": "unknown",
    "title": "Elevated errors for Claude Opus 5.5",
    "started_at": null,
    "published_at": "2026-10-24T00:37:17Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   },
   {
    "id": "https://status.claude.com/incidents/h101vcmhnfky",
    "source_url": "https://status.claude.com/incidents/h101vcmhnfky",
    "label": "unknown",
    "title": "Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5",
    "started_at": null,
    "published_at": "2026-10-24T00:11:20Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   },
   {
    "id": "https://status.claude.com/incidents/wj6r4t6mxq1r",
    "source_url": "https://status.claude.com/incidents/wj6r4t6mxq1r",
    "label": "unknown",
    "title": "Elevated errors affecting Connectors",
    "started_at": null,
    "published_at": "2026-10-22T08:07:03Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   },
   {
    "id": "https://status.claude.com/incidents/njk29r81v3wg",
    "source_url": "https://status.claude.com/incidents/njk29r81v3wg",
    "label": "unknown",
    "title": "Degraded performance for Claude Fable 5",
    "started_at": null,
    "published_at": "2026-10-21T20:29:17Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   },
   {
    "id": "https://status.claude.com/incidents/978mjkgw6mh7",
    "source_url": "https://status.claude.com/incidents/978mjkgw6mh7",
    "label": "unknown",
    "title": "Elevated errors on platform.claude.com",
    "started_at": null,
    "published_at": "2026-10-13T18:00:04Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   },
   {
    "id": "https://status.claude.com/incidents/vmys9qn874h4",
    "source_url": "https://status.claude.com/incidents/vmys9qn874h4",
    "label": "unknown",
    "title": "Issue with spend limits",
    "started_at": null,
    "published_at": "2026-10-07T21:23:29Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   },
   {
    "id": "https://status.claude.com/incidents/wf2v8ms031sx",
    "source_url": "https://status.claude.com/incidents/wf2v8ms031sx",
    "label": "unknown",
    "title": "Elevated errors loading usage data on platform.claude.com",
    "started_at": null,
    "published_at": "2026-10-07T02:33:38Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   },
   {
    "id": "https://status.claude.com/incidents/ch27pb90bn85",
    "source_url": "https://status.claude.com/incidents/ch27pb90bn85",
    "label": "unknown",
    "title": "Elevated errors for Claude Opus 5.5",
    "started_at": null,
    "published_at": "2026-10-06T12:43:02Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   },
   {
    "id": "https://status.claude.com/incidents/bhphxz3vr58g",
    "source_url": "https://status.claude.com/incidents/bhphxz3vr58g",
    "label": "unknown",
    "title": "Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1",
    "started_at": null,
    "published_at": "2026-10-05T13:21:37Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   },
   {
    "id": "https://status.claude.com/incidents/k0h22tsvnydg",
    "source_url": "https://status.claude.com/incidents/k0h22tsvnydg",
    "label": "unknown",
    "title": "Delayed credits on the Claude Platform",
    "started_at": null,
    "published_at": "2026-10-01T22:36:22Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   },
   {
    "id": "https://status.claude.com/incidents/4xvtc2gnq73l",
    "source_url": "https://status.claude.com/incidents/4xvtc2gnq73l",
    "label": "unknown",
    "title": "Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude API",
    "started_at": null,
    "published_at": "2026-09-29T16:27:21Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   },
   {
    "id": "https://status.claude.com/incidents/7g1qpkyz5gxh",
    "source_url": "https://status.claude.com/incidents/7g1qpkyz5gxh",
    "label": "unknown",
    "title": "Elevated errors for multiple models",
    "started_at": null,
    "published_at": "2026-09-22T02:35:23Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   },
   {
    "id": "https://status.claude.com/incidents/t8fpw9vcshl9",
    "source_url": "https://status.claude.com/incidents/t8fpw9vcshl9",
    "label": "unknown",
    "title": "Issues with Google Play subscriptions",
    "started_at": null,
    "published_at": "2026-09-16T16:51:09Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   },
   {
    "id": "https://status.claude.com/incidents/6304r9jjhj34",
    "source_url": "https://status.claude.com/incidents/6304r9jjhj34",
    "label": "unknown",
    "title": "Intermittent error spikes for Claude Mythos 5.1 and Claude Fable 5.1",
    "started_at": null,
    "published_at": "2026-09-15T11:14:44Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   },
   {
    "id": "https://status.claude.com/incidents/r1pqn1kb4hvk",
    "source_url": "https://status.claude.com/incidents/r1pqn1kb4hvk",
    "label": "unknown",
    "title": "Degraded functionality for Claude Cowork on Windows",
    "started_at": null,
    "published_at": "2026-09-14T19:14:45Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   },
   {
    "id": "https://status.claude.com/incidents/t33dncr5ydvl",
    "source_url": "https://status.claude.com/incidents/t33dncr5ydvl",
    "label": "unknown",
    "title": "Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1",
    "started_at": null,
    "published_at": "2026-09-11T14:37:11Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   },
   {
    "id": "https://status.claude.com/incidents/2pt83vlkk7x7",
    "source_url": "https://status.claude.com/incidents/2pt83vlkk7x7",
    "label": "unknown",
    "title": "Elevated latency on the Claude API for some users",
    "started_at": null,
    "published_at": "2026-09-10T23:24:22Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   },
   {
    "id": "https://status.claude.com/incidents/461yvfrzpwtt",
    "source_url": "https://status.claude.com/incidents/461yvfrzpwtt",
    "label": "unknown",
    "title": "Elevated errors for multiple models",
    "started_at": null,
    "published_at": "2026-09-03T16:23:12Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   },
   {
    "id": "https://status.claude.com/incidents/288w7p4hk1l1",
    "source_url": "https://status.claude.com/incidents/288w7p4hk1l1",
    "label": "unknown",
    "title": "Elevated errors for Claude Sonnet 5",
    "started_at": null,
    "published_at": "2026-09-03T12:56:26Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   },
   {
    "id": "https://status.claude.com/incidents/ls6bn1x81m0w",
    "source_url": "https://status.claude.com/incidents/ls6bn1x81m0w",
    "label": "unknown",
    "title": "Elevated errors for Claude Sonnet 5",
    "started_at": null,
    "published_at": "2026-09-02T21:44:28Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   },
   {
    "id": "https://status.claude.com/incidents/620swtqyn24k",
    "source_url": "https://status.claude.com/incidents/620swtqyn24k",
    "label": "unknown",
    "title": "Delays in credit purchases",
    "started_at": null,
    "published_at": "2026-09-02T01:24:22Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   },
   {
    "id": "https://status.claude.com/incidents/3g3d55q6vk3h",
    "source_url": "https://status.claude.com/incidents/3g3d55q6vk3h",
    "label": "unknown",
    "title": "Degraded performance on platform.claude.com and Claude for Microsoft Office 365",
    "started_at": null,
    "published_at": "2026-09-01T18:07:03Z",
    "resolved_at": null,
    "ongoing": null,
    "kind": "notice"
   }
  ],
  "coverage": "feed_entries_only",
  "note": "Vendor-reported incidents, not measured uptime. Durations are summed per incident, clipped to the window; overlaps count separately. Feed notices use publication dates, may include maintenance and lack original start/end times. Counts cover the whole vendor page, not product-only incidents.",
  "availability": "ok"
 },
 "measured": {
  "support": null,
  "onboarding": null,
  "inbox": {
   "timeline": {
    "signup_at": null,
    "messages": []
   },
   "window_start": "2026-10-22T22:00:00Z",
   "window_end": "2026-11-05T23:00:00Z",
   "window_days": 14,
   "time_basis": "signup_date_midnight_Europe_Amsterdam",
   "status": "partial",
   "observed_at": "2026-10-27T02:18:01.949814Z",
   "counts": {
    "transactional": 0,
    "onboarding_tips": 0,
    "sales_upsell": 0,
    "personal_looking_sales": 0
   },
   "first_sales_email_hours": null,
   "has_list_unsubscribe": false,
   "uncertain": 0,
   "after_cancel": {
    "status": "not_tested"
   },
   "after_deletion": {
    "status": "not_tested"
   },
   "after_unsubscribe": {
    "status": "not_tested"
   }
  },
  "invites": {
   "status": "not_tested",
   "default_on": "not_tested",
   "plus_accepted": "not_tested",
   "invitee_can_unsubscribe": "not_tested",
   "address_book_requested": "not_tested",
   "workspace_requested": "not_tested"
  },
  "entry_exit": {
   "signup": {
    "screens": "not_tested",
    "card_required": "not_tested",
    "call_required": "not_tested",
    "observed_on": null,
    "evidence_url": null
   },
   "cancel": {
    "screens": "not_tested",
    "call_required": "not_tested",
    "observed_on": null,
    "evidence_url": null
   }
  },
  "tested_on": "2026-10-23",
  "tested_by": "Our team; actor, account and scope are documented in the review.",
  "review_url": "https://officesoftwaremarketplace.com/claude-review.html",
  "method": [
   "Selected the plan and model for the document test",
   "Attached the test document to a chat",
   "Asked three document questions with supporting source sentences",
   "Asked for the deliberately unspecified supplier of record B",
   "Repeated the document questions in a fresh chat",
   "Recorded the usage-limit notice shown during the session"
  ],
  "claims": [],
  "exit_test": null,
  "facts": {
   "trial_requires_card": {
    "value": "not_tested",
    "basis": "No explicit observation in the public evidence.",
    "observed_on": "2026-10-23",
    "evidence_url": "https://officesoftwaremarketplace.com/claude-review.html#hands-on"
   },
   "trial_duration_confirmed": {
    "value": "not_tested",
    "basis": "No explicit observation in the public evidence.",
    "observed_on": "2026-10-23",
    "evidence_url": "https://officesoftwaremarketplace.com/claude-review.html#hands-on"
   },
   "export_file_inspected": {
    "value": "not_tested",
    "basis": "No explicit observation in the public evidence.",
    "observed_on": "2026-10-23",
    "evidence_url": "https://officesoftwaremarketplace.com/claude-review.html#hands-on"
   },
   "export_reimport_tested": {
    "value": "not_tested",
    "basis": "No explicit observation in the public evidence.",
    "observed_on": "2026-10-23",
    "evidence_url": "https://officesoftwaremarketplace.com/claude-review.html#hands-on"
   },
   "export_direct_download": {
    "value": "not_tested",
    "basis": "No explicit observation in the public evidence.",
    "observed_on": "2026-10-23",
    "evidence_url": "https://officesoftwaremarketplace.com/claude-review.html#hands-on"
   },
   "marketing_emails_14d": {
    "value": "not_tested",
    "basis": "No complete unambiguous 14-day inbox observation available.",
    "observed_on": "2026-10-27",
    "evidence_url": null
   }
  }
 },
 "third_party_video": {
  "url": "https://www.youtube.com/watch?v=Xg55nTrbYYY",
  "channel": "Productive Dude",
  "published": "2026-04-13",
  "shows": "An independent beginner-to-pro course that works in the Claude app, covering chats, projects, artifacts and the desktop app",
  "independent": true,
  "checked_at": "2026-10-21"
 },
 "task_evidence": {
  "structured_checks": [],
  "sessions": [
   {
    "source": "session",
    "product_name": "Claude",
    "product_id": "claude",
    "run_date": "2026-10-23",
    "session_type": "hands_on",
    "what": "Tested by our team on 23 October 2026 on Daan's existing claude.ai account on the Max plan, not the Free plan, with the model set to Opus 5.5: our AI assistant ran the test in Daan's browser. Conflict of interest: AIBuilder Marketplace uses Claude itself for research and writing. This was a small faithfulness test on a short text file, not a comparison with other assistants.",
    "findings": [
     "We uploaded a short text file containing three contract records (A, B and C with seats and renewal dates) and a stated total ('Total seats 12.') and asked three questions with the instruction to quote the exact source text. All three answers were right, each with the literal source sentence: 12 seats in total (with the check 3 + 7 + 2 = 12), only contract A renewing before 2027, and contract C's renewal 'unknown'.",
     "The trap question, which vendor supplies contract B, got 'unknown' with the remark that the file does not name a vendor for any contract. No name was made up.",
     "Unprompted, it added that contract C might also renew before 2027, but that the file does not let it confirm that.",
     "A second run in a new chat with the same file and question gave the same four answers and quotes, in a different layout (a numbered list). On this small test the answers were reproducible.",
     "We saw no usage-limit message or counter after two short runs, but on the Max plan that says nothing about the limits on Free.",
     "Conflict of interest: AIBuilder Marketplace uses Claude for research and writing, including the assistant that ran this test. Weigh this hands-on note accordingly."
    ],
    "not_tested": [
     "The Free plan and its usage limit",
     "Long or messy documents, PDFs, tables and images",
     "A comparison with other AI assistants",
     "Connectors, projects, artifacts and code"
    ],
    "report": null,
    "disclosure": null,
    "evidence_status": null,
    "result": "reported",
    "note": "Findings as written up after the session; no pass/fail per task was scored.",
    "in_catalog": true
   }
  ]
 },
 "open_questions": [
  {
   "question_id": "claude:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "claude:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "claude:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "claude:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_checked",
   "detail": "We could not read the vendor's pages as plain HTML.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 }
}