{
 "schema_version": "1.0",
 "id": "brand24",
 "name": "Brand24",
 "research_status": "researched",
 "vendor_domain": "brand24.com",
 "category": "Marketing",
 "task": "Social media",
 "summary": "Social listening and media monitoring: tracks mentions of your brand, competitors and keywords across social media, news, blogs and Reddit, with AI sentiment analysis, AI insights on higher plans and reports for teams and agencies.",
 "best_for": "marketing and PR teams, agencies and growing businesses that want to track mentions of their brand, competitors and campaigns across social media, news, blogs and Reddit, with AI sentiment analysis",
 "skip_if": "you only need to check a few mentions now and then, where free alerts or manual searches cost nothing; or your budget is below $199 a month, since there is no free plan",
 "honest_knock": "There is no free plan, and the cheapest one, Individual at $199 a month billed annually, covers 3 keywords, 2K mentions and a single user with updates only every 12 hours. Teams start at $299. AI Insights and Topics begin on Pro at $399 billed annually, and API access costs an extra $149.",
 "pricing": {
  "status": "public",
  "entry_price": "$199",
  "entry_price_terms": "Individual · per month, billed annually",
  "from_price_usd_month": 199.0,
  "plans": null,
  "plans_source": null,
  "notes": "(read 2026-10-18 in a browser on brand24.com/prices in the monthly and annual view, USD) Five plans, priced per month. Individual is $249 a month billed monthly or $199 a month billed annually: 3 keywords, 2K mentions a month, 1 user, updates every 12 hours. Team is $349 or $299: 7 keywords, 10k mentions, unlimited users, hourly updates and chat support. Pro is $499 or $399: 12 keywords, 40K mentions, real-time updates, AI Events Detection, the AI Brand Assistant, and AI Insights and AI Topics for 2 projects. Business is $699 or $599: 25 keywords, 100K mentions, AI Insights for 5 projects, a Client Success Lead and advanced reports. Enterprise starts at $1,499 a month billed annually, with custom keyword and mention limits and the AI Visibility module. API access is sold at an additional fee of $149; the page does not say for what period. The annual toggle advertises 'Up to 3 months free'. There is no free plan; the 14-day trial needs no credit card. The pricing FAQ offers a 30-day money-back guarantee, excluding custom plans and deals negotiated with the sales team, says you can cancel at any time, and says you are never charged more than your plan's price if you exceed its limits.",
  "verified_at": "2026-10-18",
  "source_url": null
 },
 "free_plan": false,
 "free_plan_evidence": null,
 "cost_traps": [],
 "compare_with": {
  "name": "Superlines",
  "why": "Superlines is in our dossiers too, but it watches a different place: how AI answer engines such as ChatGPT, Gemini and Perplexity mention and cite your brand, from 79 € a month for 50 tracked prompts when we read it on 16 October 2026. Brand24 tracks what people publish about you on social media, news sites, blogs and Reddit, from $199 a month billed annually, and lists an AI Visibility module only on its Enterprise plan. If answer-engine visibility is the question, the specialist is cheaper; for social and press mentions, Brand24 is the tool."
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/brand24.json",
  "review": "https://marketingandsalessoftware.com/brand24-review.html",
  "marketplace": null,
  "vendor_site": "https://brand24.com"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://try.brand24.com/8eyujcjldhct",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Plan-by-plan prices are not structured in this record yet; pricing.notes has the full text.",
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "brand24:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "brand24:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "brand24:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "brand24:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_checked",
   "detail": "We could not read the vendor's pages as plain HTML.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 }
}