{
 "schema_version": "1.0",
 "id": "backupmaster",
 "name": "BackupMaster",
 "research_status": "researched",
 "vendor_domain": "backupmaster.io",
 "category": "Operations & Workflow",
 "task": "Security, backup & privacy",
 "summary": "Automatic daily backups for Shopify: products, collections, themes, blogs, pages, files, metafields, metaobjects, translations, customers, orders and inventory, with 365-day retention and one-click restore; Pro adds downloadable copies, Google Drive sync and store duplication for staging.",
 "best_for": "Shopify stores under roughly 1,500 orders a month that want the whole store backed up daily — metafields, metaobjects and translations included — without anyone having to remember to trigger it",
 "skip_if": "you need backups exported to storage you control on the entry tier, retention you can configure beyond one year, or orders you can restore, which BackupMaster's own documentation says are backup-only",
 "honest_knock": "The listing header says free to install, and there is a free tier, but it is not for you unless you are an agency: Agency is limited to Shopify Partner development stores before they are handed over to a client. For a live store the entry price is $19 a month and it buys 300 orders a month.\n\nRestore is described on the listing as restoring supported items, and the list of what that excludes lives in the documentation rather than on the listing. It matters. Read on 10 October 2026, the coverage page says orders are backed up but cannot be restored or cloned, because Shopify limits updates to existing orders. Locations, saved searches, policies and shipping zones are backup-only, and inventory comes back only through a manual download and Shopify's own inventory import. Store settings, third-party app data, reviews, redirects, coupons, companies, catalogs and analytics are not covered at all. Read that page before you rely on the product, and run one real restore into a development store rather than discovering the boundary during an incident.\n\nThe most useful review on the page is the critical one. In April 2026 a merchant asked for exports over SFTP to storage the vendor does not control, on-demand backups before risky changes, configurable retention and languages beyond English and German. The same merchant noted that a second store costs extra here where some rivals include one. None of that is damning; it is a fair map of where this app currently stops. One of those requests has since been met in part: the documentation now describes a Backup Now button for a manual backup at any time (read 10 October 2026). Worth adding to the same note: your store data sits with a vendor in Australia, which belongs in your processing register whatever you decide.",
 "pricing": {
  "status": "public",
  "entry_price": "$19",
  "entry_price_terms": "Essentials · per month for a live store up to 300 orders a month",
  "from_price_usd_month": 19.0,
  "plans": null,
  "plans_source": null,
  "notes": "(read 2026-08-22 on apps.shopify.com/backup-master) Four tiers, each paid one with a 7-day free trial. Agency is free to install but only for Shopify Partner development stores before they are transferred to a client, with all features enabled for three months. Essentials $19 a month or $205.20 a year, a 10% saving, covers stores up to 300 orders a month. That is automatic daily backups of products, collections, themes, blogs, pages, files, metafields, metaobjects, translations, customers, orders and inventories, restore of supported items, 365-day retention and unlimited cloud storage. Pro $39 a month or $421.20 a year covers up to 600 orders a month and adds downloadable backup copies, Google Drive sync and duplication of data for staging or expansion. Plus $79 a month or $853.20 a year covers up to 1,500 orders a month, and adds multi-store pricing, detailed audit logs, external portal access, a custom backup time and priority support. The listing says higher-volume plans exist on the vendor's own pricing page without printing what they cost. All charges are billed in USD and recur every 30 days. Developer BackupMaster, Bondi, NSW, Australia; the app launched 4 August 2017, carries Shopify's “Built for Shopify” badge, is available in English and German, and had 108 reviews at the time of writing. Read again on 10 October 2026: the four tiers and their prices are unchanged and the listing showed 124 reviews at 4.8. backupmaster.io/pricing lists further order bands from 2,500 to more than 1,000,000 orders a month without printing their prices, says it does not auto-upgrade, and offers refunds within 7 days of the first purchase depending on usage, with renewals not refundable.",
  "verified_at": "2026-10-10",
  "source_url": "https://backupmaster.io/pricing/",
  "schema_offer": {
   "price": 19.0,
   "currency": "USD",
   "description": "Essentials, per month for a live store up to 300 orders a month; the ladder is metered on order volume, and downloadable copies and Google Drive sync only start on Pro at $39. Read on the vendor's own pricing page on 2026-08-22.",
   "page": "https://officesoftwaremarketplace.com/backupmaster-review.html"
  },
  "source_quotes": null
 },
 "free_plan": false,
 "free_plan_evidence": null,
 "cost_traps": [
  {
   "id": "usage_metered",
   "label": "Usage-metered",
   "evidence": "meter: unit · orders",
   "verified_at": "2026-10-10",
   "source_url": "https://backupmaster.io/pricing/"
  }
 ],
 "compare_with": null,
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/backupmaster.json",
  "review": "https://officesoftwaremarketplace.com/backupmaster-review.html",
  "marketplace": "https://aibuildermarketplace.com/marketplace/backupmaster/",
  "vendor_site": "https://backupmaster.io"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://platform.shoffi.app/r/rl_lOT5iWTk",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Plan-by-plan prices are not structured in this record yet; pricing.notes has the full text.",
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "Being verified: free trial and refund terms are not yet matched to a verbatim line on the vendor's own pages. Not matched does not mean there is none.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "verification": {
  "price": "read",
  "free_trial": "being_verified",
  "refund": "being_verified"
 },
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "backupmaster:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "backupmaster:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "backupmaster:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "backupmaster:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_found",
   "detail": "No explicit support for purchases by AI agents on the vendor's own pages.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 }
}