{
 "schema_version": "1.0",
 "id": "acronis",
 "name": "Acronis",
 "research_status": "researched",
 "vendor_domain": "acronis.com",
 "category": "IT & Productivity",
 "task": null,
 "summary": "Acronis True Image: backup and disk-cloning software for home and home-office computers, with full-system image backup, and, from the Advanced plan, cloud backup and antivirus.",
 "best_for": "home users and small home offices who want full-system image backup and disk cloning, with an optional cloud copy, on one to five computers",
 "skip_if": "you need business backup for servers or many endpoints (that is Acronis' separate Cyber Protect line), or you want a free plan",
 "honest_knock": "Essentials has no cloud storage at all; you need Advanced for an off-site copy. On Advanced the page pre-selects 250 GB at €72.99 a year, while the 50 GB option is €57.99. Prices are per computer and per year, and the page does not show the renewal price. Refunds on annual plans must be requested within 30 days, and Acronis cannot refund copies bought from shops or resellers.",
 "pricing": {
  "status": "public",
  "entry_price": "€49.99",
  "entry_price_terms": "Essentials · per year, one-year subscription for 1 computer, local backup only",
  "from_price_usd_month": null,
  "plans": null,
  "plans_source": null,
  "notes": "(read 2026-11-02 on the True Image purchasing page, shown in euros to a visitor in Europe; we did not see a US-dollar price list) This review covers Acronis True Image, the home and home-office backup product. Acronis' business and MSP products (Cyber Protect) are priced separately and are not covered here. True Image is sold as a one-year subscription per number of computers. Essentials is €49.99 a year for 1 computer (€79.99 for 3, €99.99 for 5) and has no cloud storage: it does local backup and disk cloning. Advanced adds cloud backup, Microsoft 365 backup and antivirus; for 1 computer it is €57.99 a year with 50 GB of cloud storage, €72.99 with 250 GB (the option the page pre-selects) or €89.99 with 500 GB. Premium adds blockchain certification and e-signatures; for 1 computer it is €124.99 a year with 1 TB of cloud storage and goes up to €559.99 a year with 10 TB. The page does not state what the subscription costs at renewal, and it does not say whether VAT is included. The comparison table lists a 30-day free trial.",
  "verified_at": "2026-11-02",
  "source_url": "https://www.acronis.com/en/products/true-image/purchasing/",
  "schema_offer": {
   "price": 49.99,
   "currency": "EUR",
   "description": "Essentials, one-year subscription for 1 computer, local backup only; Advanced €57.99 (50 GB cloud) or €72.99 (250 GB, pre-selected), Premium €124.99 (1 TB); 3 and 5 computers cost more. Read on the vendor's own pricing page on 2026-11-02.",
   "page": "https://officesoftwaremarketplace.com/acronis-review.html"
  },
  "source_quotes": [
   {
    "field": "price",
    "plan": "True Image Premium — 1 computer, 1 TB",
    "quote": "€124.99/year",
    "source_url": "https://www.acronis.com/en/products/true-image/purchasing/",
    "read_on": "2026-10-15"
   },
   {
    "field": "price",
    "plan": "True Image Essentials — 1 computer",
    "quote": "€49.99/year",
    "source_url": "https://www.acronis.com/en/products/true-image/purchasing/",
    "read_on": "2026-10-15"
   },
   {
    "field": "price",
    "plan": "True Image Advanced — 1 computer, 250 GB",
    "quote": "€72.99/year",
    "source_url": "https://www.acronis.com/en/products/true-image/purchasing/",
    "read_on": "2026-10-15"
   },
   {
    "field": "refund",
    "plan": null,
    "quote": "within thirty (30) days from the purchase date",
    "source_url": "https://care.acronis.com/s/article/21242-Refund-policy-for-Personal-products?language=en_US",
    "read_on": "2026-10-15"
   }
  ],
  "recent_change": null,
  "price_history": null
 },
 "free_plan": false,
 "free_plan_evidence": null,
 "cost_traps": [
  {
   "id": "addons_extra",
   "label": "Key features are paid add-ons",
   "evidence": "Acronis' business and MSP products (Cyber Protect) are priced separately and are not covered here.",
   "verified_at": "2026-11-02",
   "source_url": "https://www.acronis.com/en/products/true-image/purchasing/"
  }
 ],
 "compare_with": {
  "name": "IDrive",
  "why": "IDrive is cloud backup first, with storage across many devices on one plan. Acronis True Image is built around full-system images and disk cloning on a per-computer licence, with cloud storage only from Advanced. Pick on whether you mainly need a cloud copy or a restorable system image"
 },
 "links": {
  "record": "https://aibuildermarketplace.com/api/v1/products/acronis.json",
  "review": "https://officesoftwaremarketplace.com/acronis-review.html",
  "marketplace": null,
  "vendor_site": "https://acronis.com"
 },
 "purchase": {
  "seller": "the vendor",
  "how": "AIBuilder Marketplace does not sell this software. Sign up, start a trial or buy on the vendor's site.",
  "handoff_url": "https://www.kqzyfj.com/click-101832528-15635151-1721155319000",
  "affiliate": true,
  "disclosure": "Where purchase.affiliate is true, purchase.handoff_url is an affiliate link: AIBuilder Marketplace may earn a commission at no extra cost to the buyer. Commission never changes what a record says, and products are not ranked by commission. Where it is false the link is the vendor's plain site."
 },
 "provenance": {
  "research": "hand-researched dossier, read on the vendor's own pages",
  "researched_since": "2026-07",
  "method": "https://aibuildermarketplace.com/how-we-review/",
  "license": "CC BY 4.0. Credit 'AIBuilder Marketplace' with a link to https://aibuildermarketplace.com/atlas/.",
  "note": "A rebuild is not a new measurement: pricing.verified_at is the date that matters."
 },
 "cost": {
  "status": "not_yet",
  "engine": "https://aibuildermarketplace.com/agents/#cost",
  "rules": null,
  "growth": null
 },
 "unknowns": [
  "Plan-by-plan prices are not structured in this record yet; pricing.notes has the full text.",
  "Contract terms (cancellation, data export, data location, minimum seats) are not researched as separate fields; pricing.notes mentions them only where the vendor's pricing page does.",
  "Being verified: free trial terms are not yet matched to a verbatim line on the vendor's own pages. Not matched does not mean there is none.",
  "No computable price rules yet: cost at a given team size cannot be calculated for this product.",
  "Not tested hands-on by us: what the product does comes from the vendor's pages and our reading of them."
 ],
 "verification": {
  "price": "quoted",
  "free_trial": "being_verified",
  "refund": "quoted"
 },
 "status_page": null,
 "task_evidence": null,
 "open_questions": [
  {
   "question_id": "acronis:cancellation_terms",
   "key": "cancellation_terms",
   "question": "Can a customer cancel at any time, and what happens to an annual plan that is cancelled mid-term?",
   "status": "open"
  },
  {
   "question_id": "acronis:data_export",
   "key": "data_export",
   "question": "Which data can a customer export, in which formats, on which plans?",
   "status": "open"
  },
  {
   "question_id": "acronis:data_location",
   "key": "data_location",
   "question": "Where is customer data stored, and can a customer choose the region?",
   "status": "open"
  },
  {
   "question_id": "acronis:minimum_seats",
   "key": "minimum_seats",
   "question": "Is there a minimum number of seats or users on any plan?",
   "status": "open"
  }
 ],
 "vendor_answers": [],
 "agent_channels": {
  "vendor_mcp": null,
  "agent_checkout": {
   "status": "not_checked",
   "detail": "We could not read the vendor's pages as plain HTML.",
   "checked_at": "2026-10-07",
   "method": "homepage, /pricing and the pricing page we cite, read as plain HTML (no JavaScript) and searched for explicit support of purchases by AI agents: Agentic Commerce Protocol, Instant Checkout, Agent Payments Protocol, buy in ChatGPT, agentic checkout"
  }
 }
}